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Jl. M H Thamrin Kav 28-30, Jakarta 10350 Indonesia
Lowest prices for your stay
$278
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Free cancellation until 17/12/22
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$278
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Free cancellation until 17/12/22
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Hurb$284
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Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Other miscellaneous taxes and hotel fees which are not fixed or due at time of booking may be payable at the property at time of stay. Please see our partners for more details.
Traveller (1160)
Room & Suite (578)
Dining (184)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.

About

#128 of 1,238 hotels in Jakarta
Location
Cleanliness
Service
Value
Travellers' Choice
Regarded as one of the finest hotels in Indonesia, Grand Hyatt Jakarta is living up to its name. Strategically located in the Thamrin CBD and adjacent to Plaza Indonesia Shopping Centre and The Plaza Office Tower, the hotel provides excellent services and amenities to people from all around the world. Dine in the hotel's award-winning C's steak and Seafood Restaurant, pamper yourself in the Club Olympus Fitness & wellness Centre and swim in our 43-metre lagoon-shaped outdoor swimming pool. The hotel is only a five-minute walk from the MRT station.
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Property amenities
Valet parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Kids stay free
Babysitting
Airport transportation
Paid public parking on-site
Wifi
Hot bath
Swimming pool toys
Outdoor pool
Saltwater pool
Fitness / spa changing rooms
Sauna
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Happy hour
Outdoor dining area
Wine / champagne
Swimup bar
Poolside bar
Kids pool
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Full body massage
Massage
Salon
Steam room
24-hour security
Baggage storage
Concierge
Executive lounge access
Butler service
Doorperson
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Blackout curtains
Bathrobes
Air conditioning
Desk
Dining area
Coffee / tea maker
Flatscreen TV
Bidet
Housekeeping
Interconnected rooms available
Room service
Safe
Telephone
VIP room facilities
Wardrobe / wardrobe
Bottled water
Iron
Wake-up service / alarm clock
Minibar
Refrigerator
Electric kettle
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
City view
Landmark view
Pool view
Bridal suite
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
HOTEL STYLE
Luxury
City View
Languages Spoken
English, Indonesian
1788Reviews14Q+A100Room tips
Traveller rating
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Popular mentions
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Most Recent
AisyKong wrote a review Nov 2022
Kuala Lumpur, Malaysia1 contribution
My only confusion is during check in as there is no place to queue and the staff need to have keener eyes to entertain the customers that are there first instead of letting later ones cut into the non existing queue. Everything else is above expectation. Rooms are clean. Service impeccable. Staff super helpful and friendly. Do get your transportation booked earlier as taxis are hard to get.
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Review collected in partnership with Hyatt Hotels
Date of stay: November 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Grand Hyatt Jakarta, Marketing at Grand Hyatt Jakarta
Responded 4 days ago
Dear AisyKong, Thank you for taking your time in giving us a rating and feedback. We apologise for the inconvenience you experienced during the check-in process and your feedback has been well received for our improvement in the near future. We are glad to hear that you enjoyed your overall stay experience at the newly renovated Grand Hyatt Jakarta. We are looking forward to welcoming you back again here soon. Best regards, The management of Grand Hyatt Jakarta
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Louis D wrote a review Nov 2022
8 contributions
Overall outstanding service, accommodations, and food during this extended business stay in Jakarta, Indonesia. The hotel is definitely a five-star operation. Collocated with a major shopping mall and across the street from the incomparable Ceibu Mall shopping center, the hotel uses advanced technology to facilitate service across every venue. It was absolutely worth the price. We were granted lounge access and enjoyed evening meals on the 22nd Floor. The breakfast buffet selection is phenomenal and reflects cuisine from the entire Pacific Rim. Barbecue buffet every Saturday at the Poolside Lounge. Outstanding GHJ staff included Lounge Manager Suzanna, and service staff Rully, Erma, Indah, Feliks, Windi, Ricky, Krisnanda, Tan, Joan, and Aqmal. Each of these staff were simply outstanding throughout our stay. They anticipated our needs and consistently delivered five-star service. They represented their brand very well! In the kitchen, we met and recognized Hadi, Nurul, Vania, Nofal, Rainhard, Rifai, and Henry, who prepared each of our meals with consistent professionalism. The food selection was diverse, perfectly prepared, and we were never disappointed. Excellent meal preparation and service. We are definitely going back because of this rare combination of service quality and consistency. Our rooms were quiet and very well-apportioned; cleaned each day by a considerate staff. Laundry was delivered daily exactly as it was requested item-by-item.
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Date of stay: October 2022
Rooms
Service
Sleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Grand Hyatt Jakarta, Marketing at Grand Hyatt Jakarta
Responded 1 week ago
Dear L J, Thank you so much for taking your time in writing us a thoughtful review. We are delighted to hear that you enjoyed your experience at Grand Hyatt Jakarta. Your compliment to our colleagues have been received and will be cascaded to each department. We are looking forward to welcoming you back again soon to the newly renovated Grand Hyatt Jakarta. Please visit grandhyattjakarta.com for more information. Best regards, The management of Grand Hyatt Jakarta
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
ktchadri wrote a review Nov 2022
2 contributions
Top notch service and great accommodations. The staff are very friendly without being too in your face. Lounge experience was good and the staff was fantastic at being helpful and very responsive. This will be my default choice when in Jakarta going forward.
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Review collected in partnership with Hyatt Hotels
Date of stay: November 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Grand Hyatt Jakarta, Marketing at Grand Hyatt Jakarta
Responded 2 weeks ago
Dear ktchadri, Thank you for taking your time in writing us a review. We are delighted to hear that you enjoyed your stay experience at Grand Hyatt Jakarta, especially with the accommodating service of our colleagues. We are looking forward to welcoming you back again soon with our newly renovated guestrooms and public facilities. Please visit grandhyattjakarta.com for more information. Best regards, The management of Grand Hyatt Jakarta
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
boonchink172 wrote a review Nov 2022
Singapore, Singapore2 contributions
Location is Convient and centralize in Jakarta. Near a few shopping malls. Easily find food especially for your lunch and dinner. Mall and hotel are connected and walking distance to a few malls surrounding.
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Review collected in partnership with Hyatt Hotels
Date of stay: November 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Grand Hyatt Jakarta, Marketing at Grand Hyatt Jakarta
Responded 2 weeks ago
Dear boonchink172, Thank you for taking your time in writing us a review. We are delighted to hear that you enjoyed your stay experience at Grand Hyatt Jakarta, especially with our strategic location. We are looking forward to welcoming you back again soon with our newly renovated guestrooms and public facilities. Please visit grandhyattjakarta.com for more information. Best regards, The management of Grand Hyatt Jakarta
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Dewi T wrote a review Nov 2022
3 contributions
Old room with limited choice of breakfast, unlikely 5 stars standard. It’s not worth the price. The room is clean though, but the pillow is too small…feel like staying in 4 star hotel. 5 star for this hotel is Overrated.
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Review collected in partnership with Hyatt Hotels
Date of stay: November 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Grand Hyatt Jakarta, Marketing at Grand Hyatt Jakarta
Responded 2 weeks ago
Dear 5dewit, Thank you for taking your time in giving us a rating and feedback. We apologise for the inconvenience you experienced during your stay and we have cascaded your feedback to our management for our improvement. We would also like to share that more than half of our room inventory has been newly renovated, starting from Grand Deluxe to various type of suites. We hope to be able to welcome you back again soon and serve you better. Please visit grandhyattjakarta.com for more information. Best regards, The management of Grand Hyatt Jakarta
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
mrasen0v wrote a review Nov 2022
1 contribution
great location and overall experience. gym is spacious, but spa needs more attention. Vegan food options are very limited and whatever was there is not on the very healthy and nutritious side. it is a bit noisy from the traffic and there is loud sound from street food places.
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Review collected in partnership with Hyatt Hotels
Date of stay: October 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Grand Hyatt Jakarta, Marketing at Grand Hyatt Jakarta
Responded 3 weeks ago
Dear mrasen0v, Thank you for taking your time in giving us a rating and feedback. We are glad to hear that you enjoyed your overall stay at Grand Hyatt Jakarta. We have taken note regarding your feedback about our facilities and food variety. We are looking forward to welcoming you back in the future with our colleagues that will be happy to accommodate your food preference. Please visit grandhyattjakarta.com for more information. Best regards, The management of Grand Hyatt Jakarta
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
adamlmcbean wrote a review Nov 2022
Melbourne, Australia1 contribution
Great venue, and the best gym I have encountered for hotel standards. Also desirable in terms of location and accessing nearby shopping. Staff very helpful and courteous also. Highly recommend staying at the GHJ
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Review collected in partnership with Hyatt Hotels
Date of stay: November 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Share
Response from Grand Hyatt Jakarta, Marketing at Grand Hyatt Jakarta
Responded 4 weeks ago
Dear adamlmcbean, Thank you for taking your time in writing us a review about your most recent stay experience at Grand Hyatt Jakarta. We are delighted to know that you enjoyed your stay with us, especially with our facilities, strategic location and service of our colleagues. We are looking forward to welcoming you back again to Grand Hyatt Jakarta with newly renovated guestrooms and facilities. Please visit grandhyattjakarta.com for more information. Best regards, The management of Grand Hyatt Jakarta
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
JackSiew wrote a review Nov 2022
Singapore, Singapore20 contributions25 helpful votes
Stayed for a week long and everything was right for the entire stay. Love their gym and swimming pool facilities. It has a connecting route to Plaza Indonesia which brings alot of convenience for more food options or grocery.
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Review collected in partnership with Hyatt Hotels
Date of stay: November 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
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Response from Grand Hyatt Jakarta, Marketing at Grand Hyatt Jakarta
Responded 4 weeks ago
Dear JackSiew, Thank you for taking your time in giving us a five-star rating and a review about your most recent stay experience at Grand Hyatt Jakarta. We are delighted to know that you enjoyed your stay with us, especially with our facilities and strategic location. We are looking forward to welcoming you back again to Grand Hyatt Jakarta with newly renovated guestrooms and facilities. Please visit grandhyattjakarta.com for more information. Best regards, The management of Grand Hyatt Jakarta
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
lesleyoutlaw wrote a review Nov 2022
1 contribution
Wonderful experience for a business trip. Beautiful location, aesthetics, clean, comfortable, great staff, well kept, quiet and great location for shopping.very helpful with transportation arrangements and truly thought of everything. Dinner by the pool was amazing.
Read more
Review collected in partnership with Hyatt Hotels
Date of stay: October 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Share
Response from Grand Hyatt Jakarta, Marketing at Grand Hyatt Jakarta
Responded 4 weeks ago
Dear lesleyoutlaw, Thank you for taking your time in writing us a review about your most recent stay experience at Grand Hyatt Jakarta. We are delighted to know that you enjoyed your stay with us, especially with our facilities, strategic location and food quality. We are looking forward to welcoming you back again to Grand Hyatt Jakarta with newly renovated guestrooms and facilities. Please visit grandhyattjakarta.com for more information. Best regards, The management of Grand Hyatt Jakarta
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
xiuhuilim wrote a review Nov 2022
1 contribution
Really comfortable, clean, popular hotel beside a shopping mall. Can just go downstairs to the mall for a quick meal. Room has very comfortable bed, clean, toilet clean. Food menu very limited at grand cafe, although food quality is very good.
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Review collected in partnership with Hyatt Hotels
Date of stay: November 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Share
Response from Grand Hyatt Jakarta, Marketing at Grand Hyatt Jakarta
Responded 4 weeks ago
Dear xiuhuilim, Thank you for taking your time in writing us a review about your most recent stay experience at Grand Hyatt Jakarta. We are delighted to know that you enjoyed your stay with us, especially with our facilities, strategic location and food quality. We are looking forward to welcoming you back again to Grand Hyatt Jakarta with newly renovated guestrooms and facilities. Please visit grandhyattjakarta.com for more information. Best regards, The management of Grand Hyatt Jakarta
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
$202 - $226 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
grand hyatt jakarta hotel jakarta, jakarta grand hyatt, hyatt jakarta, jakarta hyatt
LOCATION
IndonesiaJavaJakartaMenteng / Sawah Besar
NUMBER OF ROOMS
424
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GRAND HYATT JAKARTA - Hotel Reviews, Photos, Rate Comparison - Tripadvisor

Frequently Asked Questions about Grand Hyatt Jakarta
Which popular attractions are close to Grand Hyatt Jakarta?
Nearby attractions include Grand Indonesia Mall (0.2 km), Plaza Indonesia (0.06 km), and Alun Alun Indonesia (0.3 km).
What are some of the property amenities at Grand Hyatt Jakarta?
Some of the more popular amenities offered include a swimup bar, free wifi, and a pool.
Which room amenities are available at Grand Hyatt Jakarta?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Grand Hyatt Jakarta?
Guests can enjoy a swimup bar, an on-site restaurant, and a lounge during their stay.
Is parking available at Grand Hyatt Jakarta?
Yes, paid public parking on-site and valet parking are available to guests.
What are some restaurants close to Grand Hyatt Jakarta?
Conveniently located restaurants include Sana Sini Restaurant, Signatures Restaurant, and Kahyangan Restaurant.
Are there opportunities to exercise at Grand Hyatt Jakarta?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Does Grand Hyatt Jakarta have airport transportation?
Yes, Grand Hyatt Jakarta offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Grand Hyatt Jakarta?
Yes, dry cleaning and laundry service are offered to guests.
Does Grand Hyatt Jakarta offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Grand Hyatt Jakarta?
The staff speaks multiple languages, including English and Indonesian.