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The Sultan Hotel & Residence Jakarta

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Traveller (489)
Room & Suite (405)
Dining (82)
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Overview
  • Excellent24%
  • Very good41%
  • Average25%
  • Poor8%
  • Terrible2%
Travellers talk about
AMENITIES
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Rooms
Restaurant
Airport Transportation
4 Star Hotel
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Rooms
3 Jun4 Jun
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (775)
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Traveller rating
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139
55
12
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127
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139
55
12
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All reviewsexecutive floorexhibition centreattending a conferenceunderground tunneltennis courtsgelora bung karnogrand deluxesenayan areaunder renovationswimming poolhotel guestsspacious roommini barjogging trackpleasant stayjapanese restaurantlate check
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181 - 185 of 527 reviews
Reviewed 1 March 2016

My stay at the Sultan was for business and found the service excellent and very accommodating. The hotel is very centralized, and because of Jakarta traffic, found it best to arrange meetings at the hotel because of numerous meeting areas within the hotel's venue. I...More

Review collected in partnership with this hotel
Thank roberthX4259BK
Response from SultanH0TEL, General Manager at The Sultan Hotel & Residence JakartaResponded 21 March 2016

Dear Mr. Robert, Thank you for staying at The Sultan Hotel & Residence Jakarta and taking the time to write your nice experience in our hotel at TripAdvisor. We are glad to know that you have a great experience as we always make sure to...More

Reviewed 22 February 2016

This hotel has amazing service and an excellent location near the Pacific Place mall. I stayed for two nights on a business trip and cannot praise the hotel staff enough. The breakfast buffet was large and featured both Asian and Western options. The rooms are...More

Thank Chad B
Response from SultanH0TEL, General Manager at The Sultan Hotel & Residence JakartaResponded 29 February 2016

Dear Mr. Chad, Thank you for staying at The Sultan Hotel & Residence Jakarta and taking your valuable time to write a feedback on our Tripadvisor. We appreciate for your compliment on how our strategic location with spacious rooms and were satisfied your needs. The...More

Reviewed 19 February 2016

We come together as a group for kind of gathering and work visit. We stayed for three nights, and it was very comfortable. We choose The Executive Floor since we know we have much of benefit. Along with this all benefit, the Staff also very...More

Thank kenji o
Response from SultanH0TEL, General Manager at The Sultan Hotel & Residence JakartaResponded 29 February 2016

Dear Kenji san, Thank you for choosing The Sultan Hotel & Residence Jakarta as your convenience stay and for your valuable time to review on our Tripadvisor. We are very happy to know that you enjoyed your stay and found our hotel’s ambience was suitable...More

Reviewed 18 February 2016

At this time, i stay for business trip porpese. The Room was good, And the service was excellent. Executive Lounge and the staff was faboulus, but just need more time for the cocktail to serve the wine. Overall it was good.More

Thank dy s
Response from SultanH0TEL, General Manager at The Sultan Hotel & Residence JakartaResponded 29 February 2016

Dear Dys, Thank you for choosing The Sultan Hotel & Residence Jakarta as your convenience stay during business traveling and for your positive review on Tripadvisor. We are excited to hear about your recent visit and glad that you had a great time with us....More

Reviewed 12 February 2016 via mobile

Been to this hotel twice when i had a bussines trip to Jakarta. Room are still great. Big size like the old hotel use to be. Breakfast buffet was average. Love the nasi goreng terasi and its a legend fried rice.More

Thank chefbloem
Response from SultanH0TEL, General Manager at The Sultan Hotel & Residence JakartaResponded 29 February 2016

Dear Chef Bloem, Thank you for choosing The Sultan Hotel & Residence Jakarta and for writing the wonderful review on TripAdvisor. We are excited to hear about your recent visit and happy that you had a great time with us for the second time. We...More

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About
Amenities
Top amenities
Pool
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Free Parking
Spa
Free High Speed Internet (WiFi)
Bar/Lounge
Breakfast included
Hotel Amenities
Business Centre with Internet Access
Room Service
Free Parking
Shuttle Bus Service
Airport Transportation
Breakfast included
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Minibar
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Spa
Bar/Lounge
Hot Tub
Tennis Court
Outdoor pool
Details
Price range
US$ 69 - US$ 131 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#49 Spa Hotel in Jakarta
#66 Luxury Hotel in Jakarta
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available
Details
Price range
US$ 69 - US$ 131 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#49 Spa Hotel in Jakarta
#66 Luxury Hotel in Jakarta
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available
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Traveller (489)
Room & Suite (405)
Dining (82)
Pool & Beach (43)
Amenities (52)
Business Centre & Event Rooms (7)
Family and Play Areas (1)
Questions & Answers
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Helenahelenah
29 March 2017|
AnswerShow all 4 answers
Response from Christian B | Reviewed this property |
I think yes but I don't know because we move with taxi driver
0
Votes
Google Translation
usefultipsandadvice
1 July 2016|
Answer
Response from Semara2014 | Reviewed this property |
They provide free wi-fi and also chargeable internet access in the room for a better connection. yes, the respond for any inquiry is a bit slow from them, I must admit. Hope it helps Gus
1
Vote
usefultipsandadvice
1 July 2016|
AnswerShow all 6 answers
Response from SultanH0TEL | Property representative |
Dear Sir/ Madame, Thank you for your time to write this question in Tripadvisor. To answer your question, yes it is including. Our room rate includes breakfast and also high speed internet. Hope you will have a great stay... More
1
Vote
Room Tips
"quiet rooms, close to the central places"
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"Stay at the Garden Wing as the rooms are newer. The Lagoon Wing is older and due for renovation."
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"Staying further up might be convenient"
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"I took the room I was given. Sorry. No complaints."
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