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The Sultan Hotel & Residence Jakarta

Agoda.comUS$ 82*
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07/05/2017 08/05/2017
1 room 2 adults 0 children
US$ 99*
US$ 82*
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US$ 92*
US$ 95*
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The Sultan Hotel & Residence Jakarta
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656 Reviews from our TripAdvisor Community

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There are newer reviews for The Sultan Hotel & Residence Jakarta
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Showing 444: English reviews
Bainbridge Island, Washington, United States
Reviewed 15 March 2015

I stayed for a week on a business trip. I can really recommend the "business class" floor. Spacious rooms, easy to work in. Separate area on the business floor for breakfast, tea in the afternoon and drinks in the evening. Also a good place for small informal meetings. Room set-up for business, with good desk and chair, international outlets, etc....

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Helpful?
2Thank Jan Willem R
SultanH0TEL, General Manager at The Sultan Hotel & Residence Jakarta, responded to this review

Dear Mr. Jan Willem R., Welcome back to The Sultan Hotel & Residence Jakarta as your convenience stay during your business trip and for wonderful review on Tripadvisor. We are glad that this is the third times you stay in our hotel and we hope that our services are exceeding your expectations. We are excited to hear about your recent...

Reviewed 8 March 2015 via mobile

The title says it all. Keeps up to its name Sultan. Makes you feel royal :) The only issue I faced was conversing with the staff but I consider that very minimal. The breakfast was extraordinary loved every bit of it.

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Helpful?
3Thank Shareena D
SultanH0TEL, General Manager at The Sultan Hotel & Residence Jakarta, responded to this review

Dear Mrs. Shareena D., Thank you for choosing The Sultan Hotel & Residence Jakarta as your convenience and memorable stay and for your positive review about our hotel at TripAdvisor. We are also glad to know that you had a really five-star experience as we always make sure to provide every guest the highest standard of service and facilities. We...

Japan
Reviewed 7 March 2015

Just one night stay for business, and since the arrangement was made by our local office I didn't know what hotel this was. Very grand lobby and well-furnished room. Though the building and furniture are a little bit old the stay was good as a whole. And in morning wide view from the window was so refreshing!

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Helpful?
Thank hongosen
SultanH0TEL, General Manager at The Sultan Hotel & Residence Jakarta, responded to this review

Dear Sir/Madam, Thank you for sharing your staying experience at The Sultan Hotel & Residence Jakarta on TripAdvisor. We also would like to thank you for your compliment on how you like our grand lobby and spacious room. If you could step out from your room to our lovely lush green Sriwedari Garden by the pool, you may experience more...

New Delhi, India
Reviewed 17 February 2015

The hotel is located in central area near the business district. We stayed here from 14th to 18th January, 2015 for business trip. The hotel is a 5 star hotel but very outdated in decor and style. The rooms are not as I expected from a 5 star hotel. The bathroom was dirty with spiders and I had a bad...

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4Thank Shankar3
SultanH0TEL, General Manager at The Sultan Hotel & Residence Jakarta, responded to this review

Dear Mr. Shankar, Thank you for staying at The Sultan Hotel & Residence Jakarta and share your experience on TripAdvisor. We also appreciate your compliment on our great quality of breakfast and free internet service, but we do apologize for the inconvenience caused during your stay. We take your feedback seriously and already share this with the management team. We...

Singapore, Singapore
Reviewed 16 February 2015

I am usually not very picky when it comes to a hotel room. As long as it is clean, I am alright with it. Once you step into the room, you will notice the dated furniture and an overall gloomy feel. The toilet was just disgusting. Visible mold in various corners of the shower and the bath, the badly stained...

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Helpful?
4Thank AlvaShiLin
SultanH0TEL, General Manager at The Sultan Hotel & Residence Jakarta, responded to this review

Dear Mrs. AlvaShiLin, Thank you for staying at The Sultan Hotel & Residence Jakarta and write a review on TripAdvisor. We also appreciate your valuable comments about the issue you experience during your stayed with us. We take your feedback seriously and already share this with the management team. We do apologize for the inconvenience caused and we will continue...

Reviewed 9 February 2015

Was excellent service. Staff knew the guests by name and the hotel had a nice deco that resounded of Indonesia. Location was convenient for me as it is near my office, senayan area. It was a pleasant stay

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1Thank JazzNg
SultanH0TEL, General Manager at The Sultan Hotel & Residence Jakarta, responded to this review

Dear Sir/Madam, Thank you for taking your time sharing your experience at The Sultan Hotel & Residence Jakarta. We appreciate your compliment on our beautiful Indonesian heritage decoration and strategic location which continues become our strength points. We have a dedicated team that works hard in maintaining the quality of our hospitality standards, and for sure our value also remembering...

Kuala Lumpur, Malaysia
Reviewed 7 February 2015 via mobile

Visited Jakarta city for a conference hosted in this hotel I was allowed to checked in early by an hour due to early arrival. I find the room was clean and tidy, despite the furnitures are quite old. Enjoyed the breakfast very much with a wide range of selection, same goes to their lunch in the Lagoon Cafe In terms...

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Helpful?
Thank Teoh J
SultanH0TEL, General Manager at The Sultan Hotel & Residence Jakarta, responded to this review

Dear Mr. Teoh Cingji, Thank you for choosing The Sultan Hotel & Residence Jakarta as your preferable accommodation during your business trip to Jakarta and for taking your time to write a delightful review on our TripAdvisor. We are happy to hear that your staying and dining experience was memorable and thanks also for your great comments about our strategic...

Jakarta, Indonesia
Reviewed 4 February 2015 via mobile

Apart from its prime location--in the city central, near business district, attached to the city's largest sporting and exhibition complex, and great shopping malls in walking distance--nothing was that good from this hotel. This is one of the oldest hotel and a historical landmark in Jakarta. When I say historical, I can confidently say that this hotel is too old...

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1Thank pwulantary
SultanH0TEL, General Manager at The Sultan Hotel & Residence Jakarta, responded to this review

Dear Mrs. Pwulantary, Thank you for staying at The Sultan Hotel & Residence Jakarta and for taking your time to share your comment on TripAdvisor. We take your feedback seriously and already share this with the management team. We do apologize for the inconvenience caused during your stay and it is our commitment to continue our best effort in improving...

Singapore, Singapore
Reviewed 2 February 2015

I was booked into this hotel by the company admin for a last minute meeting, didn't know what to expect. I arrived at 10am in the morning, needed urgently to get into the room to change and get ready for my meeting. I was directed to the executive lounge and to my dismay I was told that I can only...

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Helpful?
Thank YEUHF
SultanH0TEL, General Manager at The Sultan Hotel & Residence Jakarta, responded to this review

Dear Sir/Madam, Thank you for staying at The Sultan Hotel & Residence Jakarta during your business trip in Jakarta and for taking your valuable time to write a review on TripAdvisor. We also appreciate for your compliment on our spacious room, fast internet service, good selection of bath amenities from Bvlgari and how our Executive Club Lounge Manager, Ms. Acik...

Auckland, New Zealand
Reviewed 31 January 2015

Had a great 1 week stay on the 14th floor of the Sultan, it was great also having access to the Executive Lounge to do my work and also eat meals. Excellent hotel staff, must mention Ranti and Acik who in particular were very helpful and friendly. Entire experience was positive, would recommend to others.

Review collected in partnership with this hotel
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Helpful?
Thank James T
SultanH0TEL, General Manager at The Sultan Hotel & Residence Jakarta, responded to this review

Dear Mr. James, Thank you for choosing The Sultan Hotel & Residence Jakarta for your convenience stay and for the wonderful review on TripAdvisor. We are excited to hear about your recent visit and happy that you had a great time with us. Deepest gratitude also from the entire team of The Sultan for your appreciation on our wonderful team...

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07/05/2017 08/05/2017
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Amenities

Highlights
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Spa
  • Bar/Lounge
  • Breakfast included
  • Pool
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Bar/Lounge
  • Hot Tub
  • Tennis Court
  • Pool
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Shuttle Bus Service
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The largest hotel in Indonesia, and one of the largest in South East Asia, the 3 towers of The Sultan Hotel Jakarta rise distinctively over a vast garden, the most expansive in Jakarta (32 acres). The grounds house 694 rooms, 9 banquet rooms, and a ballroom, complemented with floodlit tennis courts, a basketball court, a 500-meters jogging track, 2 swimming pools, a fitness center, and a shopping arcade. ... more   less 

Additional Information about The Sultan Hotel & Residence Jakarta

Address: Jln. Jendral Gatot Subroto, Jakarta 10270, Indonesia
Region: Indonesia > Java > Jakarta > Tanah Abang
Price Range: ₹ 5,654 - ₹ 8,095 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — The Sultan Hotel & Residence Jakarta 4.5*
Number of rooms: 707
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Booking.com, Expedia, Hotwire, Priceline, Travelocity, Orbitz, Asiatravel.com Holdings, Agoda, TripOnline SA and HotelQuickly so you can book your The Sultan Hotel & Residence Jakarta reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Jakarta Sultan Hotel
Sultan Hotel Jakarta
Hotel Style:
#43 Spa Hotel in Jakarta
#61 Luxury Hotel in Jakarta
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Questions & Answers

Here's what travellers have asked, with answers from The Sultan Hotel & Residence Jakarta staff and other travellers.
4 questions
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Questions? Get answers from The Sultan Hotel & Residence Jakarta staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Main Hall arrival lobby rooms are the best rooms”
739masm, 26 Apr 2017 | Read review
“All hotel rooms are quiet, they are far from the next street.”
ajgarcesv, 15 Apr 2017 | Read review
“Rooms facing tennis court is excellent,”
  • Deluxe room
GustinoTravels, 11 Apr 2017 | Read review
“All of them”
  • Great view
  • Great view
  • Great view
  • Great view
  • Great view
986franciscoa, 22 Feb 2017 | Read review
“Staying at Lagoon tower”
ardiwiranata27, 12 Feb 2017 | Read review
5 of 5
Agoda.com
US$ 82* /night
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Asia TravelUS$ 99
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Prices are for 1 room, 2 adults
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