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The Park Lane Jakarta

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#27 of 453 Hotels in Jakarta
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The Park Lane Jakarta
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425 Reviews from our TripAdvisor Community

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There are newer reviews for The Park Lane Jakarta
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Showing 336: English reviews
Reviewed 13 October 2015 via mobile

Between the 7th to the 14th of October I stayed at the Park Lane with five mates for a golf trip. The service provided at the Park Lane was amazing. We took a Club Level booking giving access to the 16th Floor for food and drinking essentially all day. All the staff were fantastic but a supervisor named Dika was...

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Helpful?
2Thank Allan T
Parklane_jkt, General Manager at The Park Lane Jakarta, responded to this review

Dear Valued Guest, Thank you for all the positive feedback that you posted online during your recent visit with us in October. I’m glad that we were able to meet your expectations and your kind comment regarding our staff in Premier Lounge, especially Dika is really appreciated. Rest assured this will be passed on to her through an appreciation letter...

Indonesia
Reviewed 28 September 2015

Great locations, very friendly service staff from the Front Desk. Most of the staff in Front Desk and Concierge extended warm hospitality service. I keep coming back for the past years since the hotel understand my requirements and always extend my request. Good rooms and spacious toilet.

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Helpful?
Thank Rezzario
Parklane_jkt, General Manager at The Park Lane Jakarta, responded to this review

Dear Valued Guest, I read with interest the comments you posted online following your stay in September at The Park Lane Jakarta. I’m glad you enjoyed your stay and your kind comments regarding our front desk and concierge is really appreciated. Thank you for being a loyal customer for us and we look forward to welcoming you back. Yours Sincerely...

Malaysia
Reviewed 3 September 2015

I have been Jakarta many time on the business, it means that I have ever stayed in many hotels due to the nature of work. But The Pak Lane is the best hotels. 1. The hotel have good location (in downtown, near Casablanca shooping mall, and so many others shopping mall like Ciputra shooping mall, Lottle ...) 2. The hotel...

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Helpful?
Thank Olivia O
Parklane_jkt, General Manager at The Park Lane Jakarta, responded to this review

Dear Valued Guest, Many thanks for your detailed comments on your recent visit at The Park Lane Jakarta. I’m glad you enjoyed our full range of services & facilities especially in The Riva Grill Bar and Terrace and your comment regarding our staff is much appreciated as this is such an important element for us. Thank you for your continued...

Tangerang, Indonesia
Reviewed 1 September 2015

The last time i stayed at this hotel was somewhere 2012. During 2009-2012, for business trip to Jakarta, the hotel will always on my first list :). i loved the breakfast the most. the room is somehow feel spacious. However, seeing the website recently and i think they've just changed the room's design. Have not try it yet :)

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Helpful?
Thank nasrullahau
Parklane_jkt, General Manager at The Park Lane Jakarta, responded to this review

Dear Valued Guest, I read with interest the comments you posted online following your stay in September last year at The Park Lane Jakarta. I’m glad you enjoyed your stay and really appreciate for being a loyal customer for us. Thank you for your support and we look forward to welcoming you back. Yours Sincerely Darrel Cartwright General Manager

Singapore, Singapore
Reviewed 31 August 2015

Convenient if office is at Kota Casablanca or in vicinity. Clean, sizable tidy rooms with all the amenities you need. Friendly staff. Wifi connection is ok. Good buffet breakfast with lots of variety.

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Helpful?
Thank Vulagi
Parklane_jkt, General Manager at The Park Lane Jakarta, responded to this review

Dear Valued Guest, Many thanks for the feedback from your visit in August to The Park Lane Jakarta. I’m glad that we were able to meet your expectations. Thank you for your support and we look forward to welcoming you back. Yours Sincerely Darrel Cartwright General Manager

Kuala Lumpur, Malaysia
Reviewed 30 August 2015

To summarize, it was a good stay at Park Lane Jakarta. Check in/ check out process was quick, room is comfortable though there are slight signs of the hotel ageing. Staff are ever eager to please, which is always good as everyone has a smile for you. The pool is brilliant, so was Riva restaurant. Breakfast spread was quite extensive,...

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Helpful?
Thank Vignes C
Parklane_jkt, General Manager at The Park Lane Jakarta, responded to this review

Dear Valued Guest, Many thanks for the feedback from your recent visit to The Park Lane Jakarta. Your feedback regarding the toiletries quality is well noted. I have passed this to our Director of Rooms for further review. Apart from that I’m glad you enjoyed your stay and your good comments from the check in process to the service and...

Milan, Italy
Reviewed 29 August 2015 via mobile

Is a business hotel with good services, elegant rooms with many things tailored for the business traveller. Some additions are there, you don't have to ask for, like the bag stand: unlike other hotels that have a bag place in the furniture, the park lane has not but since is a business hotel, they must have figured it out that...

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1Thank Cristiano C
Parklane_jkt, General Manager at The Park Lane Jakarta, responded to this review

Dear Valued Guest, Many thanks for the feedback from your stay at The Park Lane Jakarta. I read with interest the comments you posted online following your stay in August at The Park Lane Jakarta. Apologize for the shortcomings such as the bathrobe and Wi-Fi connection. I have taken up these issues to the department heads concerned for further action....

Adelaide
Reviewed 27 August 2015

We booked two rooms with a connecting door for our stay. Firstly I would like to say big thank you to the Sales Manager Adi for looking after us really well during our stay. He is a great asset and an excellent team leader for your hotel. The rooms were newly renovated, very comfortable, fresh and had a modern feel....

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Thank JayAdelaide
Parklane_jkt, General Manager at The Park Lane Jakarta, responded to this review

Dear Valued Guest, Thank you for all the positive feedback that you posted online during your stay with us in August. I’m glad that we were able to meet your expectations and really appreciate your kind comments regarding our staff Adi. Rest assured this will be passed on to him through an appreciation letter which will also be posted in...

Tauranga, New Zealand
Reviewed 13 July 2015

Week long stay for work, most enjoyable. Top 2 executive floors are nice and quiet and the restaurant up there is handy to grab a quick breakfast if you don't feel like the main restaurant downstairs. Sitting in the outside lounge of the bar by the pool you can almost forget you are in Jakarta..

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Helpful?
1Thank Mark J
Parklane_jkt, General Manager at The Park Lane Jakarta, responded to this review

Dear Valued Guest, Many thanks for your kind comments and I’m glad you enjoyed your visit in March to The Park Lane Jakarta especially in our Premier Club and outside by the pool. Thank you for your support and we look forward to welcoming you back. Yours Sincerely Jon Richards General Manager

Bath, United Kingdom
Reviewed 10 July 2015

I am obliged to my fellow contributors to TA that I decided on this hotel for my second visit to Jakarta. A special thanks to Affe28 for his review in particular - spot on! Check in went smoothly and was given a delightfully appointed room ovderlooking the Dutch cemetery with great views. Very plush with attention to detail in every...

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Helpful?
Thank roamingreporter
Parklane_jkt, General Manager at The Park Lane Jakarta, responded to this review

Dear Valued Guest, I was pleased to read your detailed, positive feedback regarding the hotel and glad you enjoyed our full range of services & facilities. Thank you for your support and we look forward to welcoming you back. Yours Sincerely Jon Richards General Manager

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Breakfast included
  • Spa
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Airport Transportation
Official Description (provided by the hotel)
Welcome to The Park Lane Jakarta.If you truly appreciate the warmth of a sincere welcome, plus a comfortable room and quality service delivered professionally by friendly, smiling staff, then The Park Lane Jakarta is the place for your stay in the capital.The hotel is located adjacent to one side of the city's "Golden Triangle" central business district, the main business district of Jalan HR Rasuna Said and within a walking distance to superblock Kota Kasablanka Shopping Mall. Easy access from Soekarno-Hatta International Airport, it is only a 40-minute drive to reach the hotel. Hotel Map All of the hotel's 280 rooms, including 36 long-stay residences, are equipped with wired & wifi high-speed internet access.The Park Lane Jakarta is the first five star certified Eco Hotel in Indonesia. ... more   less 

Additional Information about The Park Lane Jakarta

Address: Kav 18 Kuningan Jln. Casablanca, Jakarta 12870, Indonesia
Region: Indonesia > Java > Jakarta
Price Range: ₹ 5,236 - ₹ 8,246 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — The Park Lane Jakarta 4.5*
Number of rooms: 280
Reservation Options:
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Also Known As:
The Park Lane Jakarta Hotel Jakarta
Park Lane Hotel Jakarta
Park Lane Jakarta
Hotel Style:
#19 Business Hotel in Jakarta
#22 Spa Hotel in Jakarta
#27 Luxury Hotel in Jakarta
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Questions & Answers

Here's what travellers have asked, with answers from The Park Lane Jakarta staff and other travellers.
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Questions? Get answers from The Park Lane Jakarta staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Room a good size really clean tidy had no complaints. ”
 of 5 bubbles 106NeilC, 17 Mar 2017 | Read review
“If it doesn't bother you, get the room facing the graveyard.”
 of 5 bubbles npandyangsa, 6 Mar 2017 | Read review
“Generaly it's good to stay for very fare price”
 of 5 bubbles X7623QJalib, 13 Feb 2017 | Read review
“city view room is the best”
 of 5 bubbles hbcity1983, 1 Feb 2017 | Read review
“Road noise can be heard. Ask for rooms away from the street.”
 of 5 bubbles F356KBrichardg, 18 Nov 2016 | Read review
5 of 5