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The Park Lane Jakarta

536 reviews
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Traveller (239)
Room & Suite (188)
Dining (58)
Overview
  • Excellent34%
  • Very good51%
  • Average11%
  • Poor3%
  • Terrible1%
Travellers talk about
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
4.5 Star Hotel
All hotel details
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Rooms
11 Mar12 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (536)Write a Review
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All reviewskota kasablanka mallriva restaurantparklane hotelexecutive businessshopping mallbig shoppingroom servicebad trafficstar hotelminutes walkingtraffic jamswimming poolspent nightsclub levelhotel is excellentnice poolmini bar
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111 - 115 of 416 reviews
Reviewed 13 December 2016

Stayed four nights. The room was excellent, food was very good, bar essentially was a bonus, decent gymnasium. Most importantly, the staff couldn't do enough for you. It was a most pleasurable stay. Nothing more to add apart from the fact that I would recommend...More

1  Thank Eddie L
Response from Parklane_jkt, General Manager at The Park Lane JakartaResponded 14 December 2016

Dear Happy Guest, Thank you for giving us a perfect rating and for recommending our hotel to other travelers. I’m sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. If you’re traveling to our area again ,...More

Reviewed 9 December 2016

Good friendly Front Office staff. Hotel have great location with 5 stars facilities. Breakfast is average and room is spacious but looks tired. Wifi is weak and need to fix as soon as possible. Complimentary mini bar is an essential in the guest room.More

1  Thank Rezzario
Response from Parklane_jkt, General Manager at The Park Lane JakartaResponded 14 December 2016

Dear Valued Guest, I am always happy to receive feedback on our hotel services and I thank you for taking the time to point out area where you feel improvement is required. Your comment on the wifi is well noted, as our Internet speed standard...More

Reviewed 29 November 2016

Well, i don't usually spend my time to write a review after my stay, but The Park Lane brought me a special feeling that makes me feel like my second home. They welcome us like family and make us feel special throughout our stay. The...More

2  Thank tinabel2016
Response from Parklane_jkt, General Manager at The Park Lane JakartaResponded 1 December 2016

Dear Happy Guest, Thank you for giving us a perfect rating and for recommending our hotel to other travelers. I’m sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. We look forward to welcoming you back soon....More

Reviewed 25 November 2016

I had no issues with the property. The front desk staff were friendly and helpful, the restaurant was great and the breakfast buffet was excellent, and the property was located next to a great shopping centre. The pool is awesome too. For the money, this...More

2  Thank Michael W
Response from Parklane_jkt, General Manager at The Park Lane JakartaResponded 1 December 2016

Dear Valued Guest, Thank you for choosing to stay with us. I appreciate all of your positive feedback about our hotel, especially your kind comment regarding our staff service and facilities. Thank you for your support and we look forward to your next visit. Yours...More

Reviewed 19 November 2016

Stayed at the Park Lane for about a week for business. Room is spacious, but showing its age and getting a little rough at the edges. This is a hotel that looks great from 20 ft., but once you get closer you'll see the need...More

1  Thank KenderGutz
Response from Parklane_jkt, Public Relations Manager at The Park Lane JakartaResponded 22 November 2016

Dear Richard, Your review was very-interesting and inconsistent with what we offer at our hotel. We were also surprised that you reviewed the Hotel Borobudur Jakarta at the same time also in a negative light. We have checked your reservation information and found that you...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Free Parking
Bar/Lounge
Free High Speed Internet ( WiFi )
Breakfast included
Spa
Hotel Amenities
Room Service
Business Centre with Internet Access
Free Parking
Breakfast included
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Hot Tub
Outdoor pool
Details
Price range
US$ 70 - US$ 110 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#19 Business Hotel in Jakarta
#29 Spa Hotel in Jakarta
#34 Luxury Hotel in Jakarta
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available
Details
Price range
US$ 70 - US$ 110 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#19 Business Hotel in Jakarta
#29 Spa Hotel in Jakarta
#34 Luxury Hotel in Jakarta
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available
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Traveller (239)
Room & Suite (188)
Dining (58)
Pool & Beach (32)
Amenities (57)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
Yanne S
26 October 2017|
Answer
Response from Parklane_jkt | Property representative |
Dear Yanne S, Greetings from The Park Lane Jakarta Yes we do provide complimentary minibar in each rooms and basic amenities such as coffee/tea maker. Regards The Park Lane Team
1
Vote
Yanne S
26 October 2017|
AnswerShow all 3 answers
Response from Hardy L | Reviewed this property |
They do, but only 2 sodas and 2 snacks for complimentary besides 2 bottles of mineral water. If you need a complete mini bar, you can give a call to front desk, they will set up for you but it is not for free.
1
Vote
Terrence C
3 September 2017|
AnswerShow all 3 answers
Response from | Reviewed this property |
Not a big deal
0
Votes
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123
Room Tips
"I love the views over the neighbouring dutch cemetry"
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"Go for the Premier Club"
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"the odd numbers - you will get the pool view instead of the graveyard view."
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"You can ask for a city view or pool view room"
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