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The Park Lane Jakarta

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#27 of 453 Hotels in Jakarta
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The Park Lane Jakarta
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425 Reviews from our TripAdvisor Community

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Showing 336: English reviews
Jakarta, Indonesia
Reviewed 15 December 2015

this was my compliment hotel from office (i get door-prize, spend 1 night), have good view (recommend city view), good hospitality, have kids pool and Jacuzzi. but for the breakfast was completed. you have to try when visit Jakarta

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Helpful?
Thank Lovely_jogja
Parklane_jkt, General Manager at The Park Lane Jakarta, responded to this review

Dear Valued Guest, Many thanks for the feedback from your recent visit to The Park Lane Jakarta. I’m glad that we were able to meet your expectations and happy to know that you enjoyed your stay. Thank you for your support and we look forward to welcoming you back. Yours Sincerely Darrel Cartwright General Manager

Aussie on the Go
Reviewed 14 December 2015 via mobile

To celebrate my mother in laws birthday three family groups stayed at this hotel. The accommodate dating was organized by Mr. Adi who was a delight to deal with. The rooms were wonderful large and comfortable. The restaurant had a wide and yummy selection at reasonable prices, with breakfast just over the top with everything from bacon to ice cream....

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Helpful?
Thank bruceozz
Parklane_jkt, General Manager at The Park Lane Jakarta, responded to this review

Dear Valued Guest, Many thanks for the feedback from your recent visit to The Park Lane Jakarta. I’m glad that we were able to meet your expectations and happy to know that you enjoyed your stay. I really appreciate your kind comments regarding our staff, especially Adi as this is such an important element for us. Rest assured this will...

New York, NY
Reviewed 11 December 2015

I've stayed in this hotel a few times and always enjoy it here. Odd numbered rooms to 11 get a good view of the cemetery which may not sound attractive to non-Zombies but it's good to look out over what passes for open space here in a city with a severe dearth of it. You can also ask for a...

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Helpful?
Thank eBruffy
Parklane_jkt, General Manager at The Park Lane Jakarta, responded to this review

Dear Valued Guest, Thank you for all the positive feedback that you posted online during your recent visit with us. I’m glad that you enjoyed your stay and appreciate your kind comment regarding our staff service and facilities. Thank you for your support and we look forward to welcoming you back. Yours Sincerely Darrel Cartwright General Manager

Manila, Philippines
Reviewed 6 December 2015

A 5 star hotel? Long time ago. At check in I decided to pay US$ 15 extra for the executive floor. Breakfast and drinks included, a good offer. The executive foor has its own reception area, staff is very friendly and competent. The non smoking room I was booked into appeared to have been occupied by the Cuban Minister of...

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Helpful?
1Thank joeyjakarta100
Parklane_jkt, General Manager at The Park Lane Jakarta, responded to this review

Dear Valued Guest, Many thanks for your review and your comments. We value all of our guest comments be they positive or negative. As we find all comments very constructive and helpful in addressing any service gaps that may occur from time to time. While reviewing your hotel folio from your check in on Nov 20 to your check out...

Mumbai, India
Reviewed 22 November 2015

Since non-smoking King-size bed room was not available, they offered me smoking room. Though the floor was smelling very dashingly, the corner room which was offered to me was okay to stay. Ask for road side view rooms. Staff is friendly and helpful. Suggestions: 1) More veg options in breakfast and ala carte menu. 2) complimentary fruit plate in room

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Helpful?
Thank Raghuram03
Parklane_jkt, General Manager at The Park Lane Jakarta, responded to this review

Dear Valued Guest, Many thanks for the feedback that you posted online during your stay with us recently. I have passed on your comment regarding the vegetarian dish at breakfast and in a ’la carte menu to our Executive Chef for further review and your feedback regarding fruit plate is well noted, however we do provide complimentary fruit plate upon...

Hong Kong
Reviewed 15 November 2015

I have been travelling to Jakarta quite frequently on business and would normally stay in Le Meridien, Sheraton or the likes. While these hotels are by all means very good, they feel a bit dated and also quite expensive so I asked my Indonesian friends for a more contemporary option at a good price point. Park Lane was suggested and...

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Helpful?
2Thank antoniopersson
Parklane_jkt, General Manager at The Park Lane Jakarta, responded to this review

Dear Valued Guest, Many thanks for the detailed comments you posted online following your recent stay at The Park Lane Jakarta. I’m happy that you enjoyed your stay and appreciate your kind comment regarding our staff service and facilities. Your support as our loyal customer is really valued and we do look forward to welcoming you back. Yours Sincerely Darrel...

Reviewed 4 November 2015

I stayed in the Park Lane for two nights recently on business. It is a genuine 4-star hotel with large, bright, clean, and modern rooms. The only slight drawback is that the bathrooms probably ned a refresh - they look a little dated, but are very clean, large, and functional. The air conditioning in my room struggled to keep the...

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Helpful?
Thank ItenerantAussie
Parklane_jkt, General Manager at The Park Lane Jakarta, responded to this review

Dear Valued Guest, Thank you for the feedback that you posted online during your recent visit with us in October at The Park Lane Hotel Jakarta. I have taken up your comment regarding air conditioning in the room to our Chief Engineer and I apologize for the inconvenience caused. Apart from that I’m glad you enjoyed your time especially at...

New Delhi, Delhi, India
Reviewed 27 October 2015

nice hotel, huge rooms and courteous staff. not the best location but the property is nice. pretty good variety of food. I was on a business trip and stayed there for two days. overall very nice and pleasant experience.

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Helpful?
Thank Rajesh V
Parklane_jkt, General Manager at The Park Lane Jakarta, responded to this review

Dear Valued Guest, I was pleased to read the comments you posted online following your recent visit in October at The Park Lane Jakarta. We do appreciate your support and are glad you enjoyed our service and facilities. Looking forward to welcoming you back. Yours Sincerely Darrel Cartwright General Manager

Reviewed 25 October 2015 via mobile

Nice hotel with friendly staff, except for the security at the front door on saturday 24 october evening. The pool and jacuzzi is the best. Short distance to shopping center (KoKas). The room is big and clean. My kid also can play on the kids playroom on B1

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Helpful?
Thank mayasetiawati
Parklane_jkt, General Manager at The Park Lane Jakarta, responded to this review

Dear Valued Guest, Thank you for the feedback from your recent visit in October at The Park Lane Jakarta and I am glad that in many areas we met your expectations. Thank you for bringing the comment regarding our security staff on October 24th evening to my attention, as this is such important issue for us, I would really appreciate...

Reviewed 25 October 2015 via mobile

Great location.2 minutes walk from a mall.breakfast was excellent.good selection.staff were very helpful.room was spacious and had everything we needed.overall great hotel to stay in and would highly recommend it.

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Helpful?
Thank Bushra A
Parklane_jkt, General Manager at The Park Lane Jakarta, responded to this review

Dear Valued Guest, I was pleased to read the comments you posted online following your stay in October at The Park Lane Jakarta. We do appreciate your support and are glad you enjoyed your stay. Looking forward to welcoming you back. Yours Sincerely Darrel Cartwright General Manager

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Breakfast included
  • Spa
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Airport Transportation
Official Description (provided by the hotel)
Welcome to The Park Lane Jakarta.If you truly appreciate the warmth of a sincere welcome, plus a comfortable room and quality service delivered professionally by friendly, smiling staff, then The Park Lane Jakarta is the place for your stay in the capital.The hotel is located adjacent to one side of the city's "Golden Triangle" central business district, the main business district of Jalan HR Rasuna Said and within a walking distance to superblock Kota Kasablanka Shopping Mall. Easy access from Soekarno-Hatta International Airport, it is only a 40-minute drive to reach the hotel. Hotel Map All of the hotel's 280 rooms, including 36 long-stay residences, are equipped with wired & wifi high-speed internet access.The Park Lane Jakarta is the first five star certified Eco Hotel in Indonesia. ... more   less 

Additional Information about The Park Lane Jakarta

Address: Kav 18 Kuningan Jln. Casablanca, Jakarta 12870, Indonesia
Region: Indonesia > Java > Jakarta
Price Range: ₹ 5,236 - ₹ 8,246 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — The Park Lane Jakarta 4.5*
Number of rooms: 280
Reservation Options:
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Also Known As:
The Park Lane Jakarta Hotel Jakarta
Park Lane Hotel Jakarta
Park Lane Jakarta
Hotel Style:
#19 Business Hotel in Jakarta
#22 Spa Hotel in Jakarta
#27 Luxury Hotel in Jakarta
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Questions & Answers

Here's what travellers have asked, with answers from The Park Lane Jakarta staff and other travellers.
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Questions? Get answers from The Park Lane Jakarta staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Room a good size really clean tidy had no complaints. ”
 of 5 bubbles 106NeilC, 17 Mar 2017 | Read review
“If it doesn't bother you, get the room facing the graveyard.”
 of 5 bubbles npandyangsa, 6 Mar 2017 | Read review
“Generaly it's good to stay for very fare price”
 of 5 bubbles X7623QJalib, 13 Feb 2017 | Read review
“city view room is the best”
 of 5 bubbles hbcity1983, 1 Feb 2017 | Read review
“Road noise can be heard. Ask for rooms away from the street.”
 of 5 bubbles F356KBrichardg, 18 Nov 2016 | Read review
5 of 5