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Hotel Ciputra Jakarta

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353 Reviews from our TripAdvisor Community

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Showing 261: English reviews
Singapore, Singapore
Reviewed 21 November 2013

Had to conduct a conference at this hotel. The rooms are decent in size. Very good wifi connection and relative easy to connect when you are in the room. BUT, if you are in the public areas, you need to get the password and user name from the respective venue manager. At the conference area, the user name to log...

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Helpful?
Thank saxonewoon
hcjmanagerJakarta, General Manager at Hotel Ciputra Jakarta, responded to this review

Dear Saxonewoon, Thank you for your recent stay at Hotel Ciputra Jakarta and for your review. We appreciate very much your constructive feedback and sharing with others. Thank you for choosing to hold your event / meeting at Hotel Ciputra Jakarta and I do hope that the services you received from the Banquet team was professional, helpful and that the...

Gurugram (Gurgaon), India
Reviewed 15 November 2013

The hotel is nice, situated right at the entrance of city. The mall is an advantage, which is within the premises. The staff is courteous, well behaved and cooperative. The only disadvantage is the traffic,but that is in all parts of Jakarta.

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Helpful?
Thank mohitnanda
hcjmanagerJakarta, General Manager at Hotel Ciputra Jakarta, responded to this review

Dear Mohitnanda, Thank you for your recent stay at Hotel Ciputra Jakarta and for your review titled "Business Travel" We appreciate very much the time spent to write the review and we are glad that overall you are satisfied with your choice of accommodation in Jakarta and that we were able to meet your expectations, you in particular mentioned some...

Singapore, Singapore
Reviewed 1 November 2013

(1) Lobby - Spacious with lots of seating area. - Front desk staff were friendly and able to understand English quite well - Link directly to a huge Ciputra mall next door (2) Bedroom - A bit old feeling but generally clean - Wifi reception is bad. Keeps disconnecting and couldnt detect the signal at certain locations - Toilet is...

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Helpful?
Thank HoteLExpat
hcjmanagerJakarta, General Manager at Hotel Ciputra Jakarta, responded to this review

Dear Hotel Expat, Thank you for your recent stay at Hotel Ciputra Jakarta and for your time to write an extensive review of your experiences staying with us. We are please to be able to receive constructive reviews such as the one you wrote to enable us to improve ourselves and to deliver a much better guest experience for those...

Reviewed 31 October 2013 via mobile

Came by and stayed with family for 5 days while we explored the busy city of Jakarta. Had a room to myself, and was greeted by friendly staff and found a personal note addressed to me, thanking me for choosing Ciputra and hoping my stay be a pleasant one. Great room service with the best vanilla millshakes, rooms were spacious...

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Helpful?
Thank Ungku Shaen M
hcjmanagerJakarta, General Manager at Hotel Ciputra Jakarta, responded to this review

Dear Ungku Shaem M, Thank you for staying at Hotel Ciputra Jakarta in October along with your family members. I am please to hear that you found everything to your liking and that you found that the room was spacious, comfortable and well equipped. It was our pleasure to have you staying with us and should you explore the city...

Kuala Lumpur, Malaysia
Reviewed 27 October 2013

Location - strategic, next to a mall, and if u want more, there is another super big mall 10min away (by taxi). Rooms - clean and comfortable. They have non-smoking floors and that is a big plus for me. Restaurants - limited choice. Good bfast spread. More choices in the mall next door. Gym - Reasonably equipped gym. Nice pool...

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Helpful?
Thank AhWahChai
hcjmanagerJakarta, General Manager at Hotel Ciputra Jakarta, responded to this review

Dear AhWahChai, Thank you for your recent stay at Hotel Ciputra Jakarta and for your subsequent review entitled "Great Location, Nice People" I am glad that you found the hotel to your liking and that you especially commented on the hotel's facilities, our strategic location adjacent to a shopping mall as well as the hotel's clean and comfortable rooms and...

Bangkok, Thailand
Reviewed 17 October 2013

I stayed at the Ciputra recently on a 4 day business trip well located to get in and out of the CBD and back to the airport which is important in Jakarta. Staff are great really friendly and accommodating. No smoking floors was a plus for me too.

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Helpful?
Thank Daoldbull
hcjmanagerJakarta, General Manager at Hotel Ciputra Jakarta, responded to this review

Dear Daoldbull, Thank you for your recent stay at Hotel Ciputra Jakarta and for the review of your experience titled "Great for Business Stays". I am glad to hear that you found the hotel to your liking and that in particular you was pleased with our location, the close proximity to both the airport and CBD area is certainly one...

Jayapura
Reviewed 15 October 2013

I am about more the 6th time In between this year stay at Ciputra Hotel am really falling love with this property because the staff and the service are really excellent They are all always welcome you with the smile from when you enter the lobby until you are in the room . They are there when you need something...

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Helpful?
Thank Johannes2112
hcjmanagerJakarta, General Manager at Hotel Ciputra Jakarta, responded to this review

Dear Johannes 2112, Thank you for your most recent stay and for your loyalty towards Hotel Ciputra Jakarta. We are very please to hear that you have stayed with us on more than 6 occasions. We are please to be your preferred hotel whilst visiting Jakarta and do hope that we can continue our good service to you and all...

Glasgow
Reviewed 12 October 2013 via mobile

Stayed at the end of a two week business trip for one night before travelling home. Room was excellent and was good to get a decent Skype connection in the room! Dinner in the hotel was lovely apart from an ongoing battle with some mozzies. First time I'd experienced that in a hotel restaurant. Sadly our flight was an early...

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Helpful?
Thank Craig B
hcjmanagerJakarta, General Manager at Hotel Ciputra Jakarta, responded to this review

Dear Craig B, Thank you for your stay at Hotel Ciputra Jakarta. We are glad that you enjoyed your stay with us except for the un-invited dining guests in the restaurant (mosquito's). We do apologize for that inconvenience and un-comfortableness which you must have felt, also the quality of the breakfast box, both points we will action on to improve...

Singapore
Reviewed 7 October 2013

First of all, this is not my first time to stay in Ciputra Hotel, but it will be my first to give a review. I will give this hotel 5 star if they can improve. Hotel location is great, you have a mall downstairs, you can find almost anything there. there's another 2 huge mall nearby, but to reach it...

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Helpful?
Thank Crazy_Dharma
hcjmanagerJakarta, General Manager at Hotel Ciputra Jakarta, responded to this review

Dear Crazy Dharma, Thank you for your most recent stay at Hotel Ciputra Jakarta and for your support for the previous visits. I am please to hear that overall the hotel meets your expectations and do apologize that your last stay with us you and your wife had experienced the slight interruption to the hotels water supply which had lasted...

Christchurch, New Zealand
Reviewed 6 October 2013 via mobile

We stayed at the Ciputra for two nights in early October. We had pre booked online and got a room including wifi and breakfast. The wifi was good strength in the room - could have a crackle free conversation via Skype.. The breakfast was good. There was a good selection and of good quality. I especially liked their fresh bread,...

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Helpful?
Thank SuzyHunting
hcjmanagerJakarta, General Manager at Hotel Ciputra Jakarta, responded to this review

Dear SuzyHunting, Thank you for your recent stay at Hotel Ciputra Jakarta and for your review entitled "Good Place to Stay" I am please to hear that overall you found the hotel to your liking and more importantly you would stay here again!!! This is very important to us as we know then that you are truly satisfied. Your comment...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Breakfast included
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Spa
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Airport Transportation
Official Description (provided by the hotel)
Hotel Ciputra Jakarta is a four star international business hotel with 336 rooms and 15 meeting rooms. One of the closest hotels to Jakarta's Soekarno-Hatta International Airport and from the city center. Hotel Ciputra Jakarta offers international class, four star standards of comfort, service and proffesionalism, as well as an extremely convenient location. It is directly attached with Mall Ciputra Jakarta, one of Jakarta's largest malls, featuring outstanding shopping, dining, banks, cinema and entertainment options. ... more   less 

Additional Information about Hotel Ciputra Jakarta

Address: Jln. Letjen S. Parman, Jakarta 11470, Indonesia
Region: Indonesia > Java > Jakarta > Grogol Petamburan
Price Range: ₹ 5,166 - ₹ 6,777 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Ciputra Jakarta 4*
Number of rooms: 336
Reservation Options:
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Hotel Style:
#41 Business Hotel in Jakarta
#46 Spa Hotel in Jakarta
#68 Luxury Hotel in Jakarta
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Ciputra Jakarta staff and other travellers.
2 questions
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over a year ago

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Questions? Get answers from Hotel Ciputra Jakarta staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Choose any floor but the 16th, this is immediately below the executive lounge which had hard floors, noisy footsteps.”
 of 5 bubbles chrisomac, 2 Dec 2016 | Read review
“Preferably high floor where you can get good view in the morning.”
 of 5 bubbles padala12, 8 Sep 2016 | Read review
“Really liked upper Floors, the view is better .”
 of 5 bubbles , 4 Sep 2016 | Read review
“Pool View has the best view”
 of 5 bubbles KurniawanS, 27 Aug 2016 | Read review
“room with pool view is nice”
 of 5 bubbles lisahartono, 28 Jul 2016 | Read review
5 of 5