We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Gran Melia Jakarta

Save
Traveller (532)
Room & Suite (374)
Dining (165)
Nearby Hotels
See allSee all
Overview
  • Excellent56%
  • Very good36%
  • Average6%
  • Poor1%
  • Terrible1%
Travellers talk about
“red level”(55 reviews)
“premium room”(23 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
5 Star Hotel
All hotel details
Offers from Gran Melia Jakarta
Special Offer: Up To 30% Off
Hotel deals
Offers from Gran Melia Jakarta
Special Offer: Up To 30% Off
Hotel deals
Nearby Hotels
See allSee all
{"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null}
Reviews (1,212)
There are newer reviews for Gran Melia Jakarta
See the most recent reviews
Filter reviews
861 results
Traveller rating
471
304
56
20
10
Traveller type
Time of year
LanguageEnglish
More languages
471
304
56
20
10
Show reviews that mention
All reviewsred levelpremium roomjapanese restaurantbusiness tripgreat hotelbreakfast buffetkuningan areabusiness hotelroom was spacioustraffic jamluxury hotellobby areapleasant stayswimming poolyoshisecuritylounge
FilterEnglish
Updating list...
151 - 155 of 861 reviews
Reviewed 27 March 2017

I had the opportunity to stay at the Gran Melia in Jakarta and the overall experience was GREAT! From check-in, restaurants, spa, check-out, local transport arrangements - everything was done to ensure my stay was pleasant and comfortable. Will definitely stay at the Gran Melia...More

Review collected in partnership with Meliá Hotels International
Thank eliasm937
Response from Dhini Maritza M, Manager at Gran Melia JakartaResponded 15 April 2017

Dear eliasm937, Thank you for your kind message. That was most considerate and very kind. It would seem that our mission was accomplished with regards to your stay. Assuring you that the team here intends to keep it that way and improve further on a...More

Reviewed 27 March 2017

Great hotel great stay all was almost perfect in this hotel... Thnaks for the staff and for their engagement.... I never had any problem or concern.. all was taking in charge by this staff even ..; A great souvenir for my first visit to AsiaMore

Review collected in partnership with Meliá Hotels International
Thank mohammadd803
Response from Dhini Maritza M, Manager at Gran Melia JakartaResponded 15 April 2017

Dear mohammadd803, Thank you so much for your kind and generous review. We are delighted that you found the hotel service convenient and efficient. And thank you for your comments. The teams here appreciate the encouraging words and we look forward to the opportunity of...More

Reviewed 18 March 2017

Staff very friendly, service excellent, food good and good value for money. Enjoyed staying at the Gran Melia and stayed several times. Good internet, laundry and very helpful with all needs. Highly recommendMore

Review collected in partnership with Meliá Hotels International
Thank 677niamhd
Response from Dhini Maritza M, Manager at Gran Melia JakartaResponded 15 April 2017

Dear 677niamhd, Thank you for your kind message. That was most considerate and very kind. It would seem that our mission was accomplished with regards to your stay. Assuring you that the team here intends to keep it that way and improve further on a...More

Reviewed 18 March 2017

I stayed here on a work trip. It was close by to where I needed to be. The security appeared good. My work booked me into the 'red level', which despite sounding like the dreaded Red Room in Jane Eyre, was posh and meant I...More

Thank Ruth S
Response from Dhini Maritza M, Manager at Gran Melia JakartaResponded 15 April 2017

Dear Ruth S, We thank you for taking the time to share your experience regarding your recent stay. Your positive feedback in regards of guest rooms has been well warmly received and I have personally shared your comments to improve our excellent service. Hope we...More

Reviewed 12 March 2017

Gran Melia is quite aged hotel but located strategically in Jakarta Kuningan CBD area. Some of its room already rejuvenated. Here is the plus : - New renovated room is very modern & contemporary. - Good built quality of the room. - Breakfast menu completed...More

Thank zuamaron r
View more reviews
Nearby Hotels
See allSee all
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Free Parking
Bar/Lounge
Spa
Hotel Amenities
Room Service
Business Centre with Internet Access
Free Parking
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Hot Tub
Outdoor pool
Details
Price range
US$ 91 - US$ 173 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#7 Romantic Hotel in Jakarta
#11 Business Hotel in Jakarta
#22 Spa Hotel in Jakarta
#25 Luxury Hotel in Jakarta
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available
Details
Price range
US$ 91 - US$ 173 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#7 Romantic Hotel in Jakarta
#11 Business Hotel in Jakarta
#22 Spa Hotel in Jakarta
#25 Luxury Hotel in Jakarta
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available
Add Photo Photos
Traveller (532)
Room & Suite (374)
Dining (165)
Pool & Beach (30)
Amenities (56)
Business Centre & Event Rooms (4)
Questions & Answers
Ask a question
Marwan69
21 May 2017|
AnswerShow all 2 answers
Response from Dhini Maritza M | Property representative |
Dear Mr. Marwan69, Thank you for your question. We do have connecting room but it is very limited, please make a booking through our website and inform us that you need connecting room. Thank you and we are looking forward... More
0
Votes
Google Translation
mysterysh0pper2013
10 December 2016|
AnswerShow all 3 answers
Response from Walid D | Reviewed this property |
Dear Traveler As my experience that the hotel can arrange a king bed room and a twin bed room as your request. Also, the connecting rooms will be based on request and availability. Enjoy your stay
1
Vote
Seventhsora
9 February 2016|
AnswerShow all 4 answers
Response from jta2705 | Reviewed this property |
I think so, but I am a non smoker so never asked for it, just ask when doing the reservation
0
Votes
Room Tips
"The overall experience is good however, the facility of the room may need to be upgraded in near future as it..."
Read review
"Club room, access to the lounge during happy hour 6 till 9 a must"
Read review
"15th floor was great for views and near the Red Level Lounge (14th floor)"
Read review
"Book to Red level floors 14-15."
Read review
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing