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Shangri-La Hotel Jakarta

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1,375 Reviews from our TripAdvisor Community

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Showing 1,154: English reviews
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Sydney, Australia
Reviewed yesterday NEWvia mobile

It is really recommended for business and family holiday. The hotel is nice and room is clean. The best part is the breakfast, amazing. Many choices. The reception staffs are friendly but unfortunately the restaurant staffs need to get more trainings and need to be more friendly as it is a five star hotel.

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Helpful?
Thank Coconutyours
New Delhi, India
Reviewed 4 days ago NEW

I stay for three night at this hotel on duty, and have a room at 14 floor near the elevator. Overall the ambience is very convenience and all the staff is very warm and helpful. The only things is, since my room is very close to the elevator I can hear the sound like the plane took of or landing,...

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Helpful?
Thank Rospinda
Walnut Cove, North Carolina
Reviewed 4 days ago NEW

I recently spent 4 nights at the Shangri-La Hotel in Jakarta on a business trip. The check in procedure was efficient and pleasant and the staff was incredibly friendly. The room was very nice, it had everything I wanted and needed for my stay, and it was nicely decorated, clean, and quiet. I utilized the Horizon Lounge on the 23...

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Helpful?
Thank Ken A
London, United Kingdom
Reviewed 4 days ago NEW

The Shangri-La hotel is always a pleasure to stay in. The suites are always spacious and spotless, the staff are always attentive, and breakfast at the horizon club is not to be missed. Plus, the added bonus of staying in a horizon suite is that you get an afternoon tea buffet too! What more could you want? Location is great,...

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Helpful?
Thank Nadeen A
SLJDMM, General Manager at Shangri-La Hotel Jakarta, responded to this review

Dear Nadeen A, It is great to hear that our Horizon Club facilities has made your recent stay excellent. Thank you for your compliments, especially to our colleagues. They are truly appreciated. It is an honor to be of service to you and my team and I look forward to welcoming you back in the future. With Best Regards, Andrew...

Calgary, Canada
Reviewed 6 days ago NEW

This is definitely an incredible hotel with fantastic staff throughout the hotel. Some of the highlights for me include the view overlooking the pool and the green space. Also, one of the best gyms in a hotel and the buffet breakfast is worth it! If I am back in Jakarta, this is the place I'll be staying again!

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Helpful?
Thank Shane J
SLJDMM, General Manager at Shangri-La Hotel Jakarta, responded to this review

Dear Shane J, Thank you for sharing this wonderful review. I am glad that our overall service and facilities, especially our Health Club and breakfast options at SATOO, have made your stay excellent. It is great to hear that you will return and we look forward to the pleasure of welcoming you back on you next visit. With Best Regards,...

Reviewed 1 week ago

As young parents travelling with our two spoiled, cranky young kids for the first time, hotel choices are crucial to ensure a pleasant travel experience. Among the boxes that need to be ticked are room AND bathroom sizes (we do a million things at once in the bathroom), bedding arrangements, hygiene, swimming pools, dining options and proximity to places of...

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Helpful?
Thank Constance W H
SLJDMM, General Manager at Shangri-La Hotel Jakarta, responded to this review

Dear Constance W H, First of all, thank you for sharing this detailed and heart-warming review. I am truly delighted to know that our overall rooms and facilities, and especially the breakfast options at SATOO, have resulted in an excellent stay. More importantly, it is great to know that the children also enjoy themselves thoroughly. Your compliments are highly appreciated...

marbella
Reviewed 1 week ago

You dont need to move very far away from the Shang in Jakarta, the place is in a great location, has a beautiful open atrium area for meetings and a decent bar with live music , BATS, downstairs. The pool area is great and the restaurants very good.

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Helpful?
Thank Marbella100
SLJDMM, General Manager at Shangri-La Hotel Jakarta, responded to this review

Dear Marbella100, Thank you for taking the time to share your recommendation on TripAdvisor. We highly appreciate your compliment and we look forward to welcoming you back on your next visit. With Best Regards, Andrew den Oudsten General Manager

Dhaka City, Bangladesh
Reviewed 1 week ago

I was on a business trip to Jakarta. Stayed two nights. Loved everything about the hotel. The hotel was more like a resort. The interior is beautiful and the pool area is very relaxing. Loved the breakfast. The breakfast made my day. They had all types of food and lots of fruits to choose from. The room was cozy. The...

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Helpful?
Thank Muntazar R
SLJDMM, General Manager at Shangri-La Hotel Jakarta, responded to this review

Dear Muntazar R, I am truly delighted to know that you’ve managed to relax and enjoy our pool, Health Club and massage treatment at CHI, The Spa during your business trip. Your compliment of the breakfast options at SATOO has also made my day. Please be assured that it will be passed to SATOO team who will be proud to...

Ungaran Barat
Reviewed 1 week ago via mobile

- Location is great - Room is spacious - Breakfast is delicious with many variant - Kids activity in sunday - Kidspool and water playground are excellent - rooms is little bit old but still okay - one of hotel in jakarta with high room rate

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Helpful?
Thank wisnu_sada
SLJDMM, General Manager at Shangri-La Hotel Jakarta, responded to this review

Dear wisnu_sada, I am delighted to know that you had a great escape at our hotel. We look forward for the pleasure of welcoming you back in the future. With Best Regards, Andrew den Oudsten General Manager

New Delhi, India
Reviewed 1 week ago

A wonderful place to stay. Right from check in to check out, it was smooth sailing all the way. Right from the front desk to the bell boys and the security, all I saw was pleasant and courteous faces, making sure that the guests are well taken care of. Good and spacious rooms and excellent amenities. The Sattoo Restaurant has...

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Helpful?
Thank SunnyBee63
SLJDMM, General Manager at Shangri-La Hotel Jakarta, responded to this review

Dear SunnyBee63, I am glad to know that our overall service and facilities has made your stay excellent. I am also very happy to know that our colleagues have delivered a personalized service that leaves a good impression on you. Thank you for sharing this wonderful review. My team and I look forward to welcoming you back in the future....

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free Parking
  • Spa
  • Breakfast included
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Voted as one of best in the category of Luxury Hotels by 2012 Trip Advisor's Travelers Choice Award, Shangri-La Hotel, Jakarta is strategically located in the centre of Jakarta’s Sudirman business district. The hotel is an established luxurious oasis that offers easy access to the very best of Jakarta, easily accessed within 45 minutes away from Soekarno-Hatta International Airport. The hotel comprises 661 guest rooms, including 40 suites, 118 Horizon Club rooms and 60 interconnecting rooms.All rooms give an access to spectacular city views.Embark upon an international culinary adventure at SATOO’s open-kitchen buffet, savour the stylish Italian dishes at Rosso or taste authentic Cantonese cuisine at Shang Palace. Sample sushi and Japanese flavours at Nishimura or indulge in New York-style oversized steaks, pizza and burgers at B.A.T.S.Get toned and energised in our fully equipped state-of-the-art fitness centre, which hosts the highest standard facilities, from the latest high-tech exercise equipment, a multi-purpose workout studio and a convenient lounge bar to the outdoor tennis courts and swimming pool surrounded by a lush garden oasis. Featuring one of the most luxurious private spas in the city, the spa facilities at Shangri-La Hotel, Jakarta. ... more   less 

Additional Information about Shangri-La Hotel Jakarta

Address: Jl Jend Sudiman Kav. 1 | Kota BNI, Jakarta 10220, Indonesia
Region: Indonesia > Java > Jakarta > Tanah Abang
Price Range: ₹ 10,080 - ₹ 20,880 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Shangri-La Hotel Jakarta 5*
Number of rooms: 618
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Shangri-La Hotels and Resorts, Hotels.com, Agoda, Travelocity, Priceline and Cheap Tickets so you can book your Shangri-La Hotel Jakarta reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Shangri La Hotel Jakarta
Shangri La Jakarta
Hotel Style:
#6 Romantic Hotel in Jakarta
#7 Spa Hotel in Jakarta
#8 Luxury Hotel in Jakarta
#9 Business Hotel in Jakarta
#12 Family Hotel in Jakarta
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Questions & Answers

Here's what travellers have asked, with answers from Shangri-La Hotel Jakarta staff and other travellers.
2 questions
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Questions? Get answers from Shangri-La Hotel Jakarta staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Avoid room near the elevator”
 of 5 bubbles Rospinda, 22 Mar 2017 | Read review
“Horizon rooms and suites are always worth paying that little bit more for.”
 of 5 bubbles 343nadeena, 22 Mar 2017 | Read review
“Overlooking the pool and the green space is fantastic.”
 of 5 bubbles 65shanej, 20 Mar 2017 | Read review
“Get rooms higher to enjoy the view.”
  • Get rooms above 16th to have a great view
 of 5 bubbles muntazarr, 14 Mar 2017 | Read review
“Don't get a room on the same side as the mosque!”
 of 5 bubbles Weissgunn, 9 Feb 2017 | Read review
5 of 5