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Sari Pan Pacific Jakarta

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#39 of 453 Hotels in Jakarta
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Sari Pan Pacific Jakarta
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728 Reviews from our TripAdvisor Community

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There are newer reviews for Sari Pan Pacific Jakarta
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Showing 523: English reviews
Jakarta, Indonesia
Reviewed 30 November 2015

It is the classic hotel, straight to the point if you like the fancy one do not book this hotel, go and searching other 5 stars with the newest interior. But this hotel stands with the very good maintainace, I have no problem when stayed, the arcon works well, the barthroom and all equipment works well. If you like the...

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Helpful?
Thank JovinaJakarta
Dean R, General Manager at Sari Pan Pacific Jakarta, responded to this review

Thank you for making Sari Pan Pacific Jakarta your hotel of choice. We are glad that you enjoyed the convenience of staying at our hotel, which is a very strategic locations - in the heart of the city on the bustling Sudirman - Thamrin Road, a short walk away from public and private transportation to reach shopping district, National Museum...

Perth, Australia
Reviewed 28 November 2015

I spent 6 nights here in order to attend an education conference hosted by the hotel. In every regard, the hotel more than met my expectations. My room was spacious, clean, bright and airy, well soundproofed against the Jakarta traffic and with all the amenities one would require. The varied breakfast menu would accommodate a wide range of dietary needs...

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Helpful?
Thank dhendo7
Dean R, General Manager at Sari Pan Pacific Jakarta, responded to this review

Thank you for making Sari Pan Pacific Jakarta your hotel of choice! We are delighted that you have chosen to stay with Sari Pan Pacific Jakarta and pleased that you have enjoyed your stay. As you have mentioned, we are located in the heart of the city on the bustling Sudirman – Thamrin Road, making it an ease to travel...

London, United Kingdom
Reviewed 26 November 2015

I am a bit baffled by all of the positive reviews and the four or five star rating of this hotel (I have find conflicting information). This is at best a three star hotel. Yes, service is good although I did get a telling off from a rather bitter staff member in the lobby because I just walked in with...

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1Thank AlexaMaria
Dean R, General Manager at Sari Pan Pacific Jakarta, responded to this review

Dear Alexa Maria Thank you for taking the time to post a review on TripAdvisor during your stay at Sari Pan Pacific Jakarta. With regards to your feedback about our associates courtesy, please be assured that we have briefed our lobby bar team and will be reinforcing this to our associates to include this as part of the standard and...

Melbourne, Australia
Reviewed 20 November 2015

Personally I've been around many hotels in Asia/ Europe, I gotta say this hotel has one of the most friendly + helpful staff in the world. There is nothing special about the room as it's pretty old and need some renovation inside, but I'd like to talk about their amazing hotel staff in this review. There are 2 staff that...

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Helpful?
1Thank Roc L
Dean R, General Manager at Sari Pan Pacific Jakarta, responded to this review

Dear Roc L, Thank you for staying at Sari Pan Pacific Jakarta. We would also like to thank you for your kind words of appreciation with regards to your impeccable stay with us; our friendly and dedicated staff that rendered exceptional service standards to ensure that your stay with us was truly a seamless one. Once again, thank you for...

Reviewed 17 November 2015

Hotel is aged. From the bed sheets, to the TV, to the shower, to the electric plugs in the room - everything is aged. Nothing new and nothing luxurious about staying here. Breakfast buffet is sad. Many 4-star hotels in Jakarta will put this place to shame. Location is pretty good however if I had to stay in the area...

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Helpful?
Thank nin1986
Dean R, General Manager at Sari Pan Pacific Jakarta, responded to this review

Thank you for making Sari Pan Pacific Jakarta your hotel of choice. Thank you for taking the time to post a review on TripAdvisor and thank you for recognizing our wonderful location within Central Jakarta which does provide easy access to local businesses as well as local dining and entertainment facilities. I am agree with your comments regarding the age...

Indonesia
Reviewed 12 November 2015 via mobile

I always excited everytime I stayed in this hotel. The hospitality never change since i was still a child until now. I stayed for a week and went to pacific lounge every night. They serve delicious food and drink! My fav meal is pumpkin soup! And it was always a pleasing moment to meet the staffs (Mba Fitri, Anik, Cahya,...

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6Thank Mimi 1
Dean R, General Manager at Sari Pan Pacific Jakarta, responded to this review

Dear Mimi 1, Thank you for staying at Sari Pan Pacific Jakarta and for taking precious time off to leave us your invaluable review. We are delighted to hear that your stay with us was truly a memorable one. Thank you for sharing your exceptional experience with fellow travelers and we cannot wait to welcome you back soon. Warmest regards,...

Singapore
Reviewed 11 November 2015

I spent three weeks at this hotel while on business and it is EXCELLENT! Bedrooms large & comfortable, breakfast very good and Diana the hostess is marvellous, always smiling and helpful. When things went wrong, they were quickly & efficiently sorted out by Haris Sumarwan or Levie Michael - both managers, for whom nothing was too much trouble. I specially...

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5Thank PETERFITZXYZ
Dean R, General Manager at Sari Pan Pacific Jakarta, responded to this review

Dear PETERFITZXYZ, Thank you for staying at Sari Pan Pacific Jakarta, we are exceptionally heartened to hear that your stay with us was truly beyond expectations. Your kind words of appreciation for our bedroom and breakfast has been well noted and for our associates have been personally conveyed to them and we would like to offer you our most heartfelt...

Jakarta
Reviewed 10 November 2015

Before reading my review, please notice that I'm a senior contributor in TripAdvisor, meaning that I'm a frequent traveler, so I know what I'm talking about ;) So, we just got married, and haven't had the chance to go on honeymoon, so we decided to go for a weekend gateaway in central Jakarta. I've been intrigued by the mix reviews...

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4Thank okidokz
Dean R, General Manager at Sari Pan Pacific Jakarta, responded to this review

Dear okidokz, Congratulations for your wedding and thank you for staying at Sari Pan Pacific Jakarta. We would also like to thank you for taking precious time off to leave us your invaluable review, we afford you our gratitude. Your kind words of appreciation for the pool and gym are truly appreciated. Your generous praises for our staff has been...

Jakarta, Indonesia
Reviewed 1 November 2015 via mobile

The reason why I came here is to feel the legendary Pan Pacific experience (anyway this hotel is the first Pan Pacific in the world, since 1976. Cool!) Anyway, the best part of this hotel is their warm and helpful staff. They treat you like part of family. Oh, don't forget about the location. Located at the heart of Jakarta...

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5Thank Vadiel M
Dean R, General Manager at Sari Pan Pacific Jakarta, responded to this review

Dear Vadiel M, Thank you for staying at Sari Pan Pacific Jakarta, the first Pan Pacific hotel in the world and we will turn 39th this coming November 7th. We are exceptionally heartened to hear that your experience with us was truly beyond expectations. Thank you for sharing your experience with us and we certainly cannot wait to welcome you...

Reviewed 31 October 2015 via mobile

Walk in the door and the hotel looks lovely. However, that's where it ended. Reception staff unhelpful. Went to the room and it was like something from the 1970's. Mould on the walls and all over the bathroom. Smell was of damp. Asked to be swapped. Next room worse. Checked out and found out we were in the old wing...

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1Thank Ronniefahy
Dean R, General Manager at Sari Pan Pacific Jakarta, responded to this review

Dear Ronniefahy, I have read your review and comments placed on Trip advisor from your recent visit to Sari Pan Pacific Jakarta with great concerns. I would like to assure you that the issues you have raised will be looked into, and are of great help to our ongoing efforts to improve our service standards. We feel it is most...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Spa
  • Breakfast included
About the property
  • Wheelchair Access
Food & drink at the hotel
Keyaki
Keyaki
Cuisines: Japanese, Sushi, Asian
Cafetaria Sari Pan Pacific
Cafetaria Sari Pan Pacific
Cuisines: Asian, Indonesian
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Located right in the heart of Jakarta's prestigious commercial shopping, dining and entertainment districts, Sari Pan Pacific Jakarta Hotel is the perfect choice for your stay in Jakarta. Just 35 minutes away from Jakarta's Soekarno Hatta International Airport, it is also close to Jalan Thamrin, the most famous Boulevard in Central Jakarta. Most airline offices, major business offices, several embassies and a leading department store are just a few minutes walk away from the hotel. The Sari Pan Pacific Jakarta Hotel has won the Adikarya Wisata Award three times for exceeding hospitality achievement and dedication to support tourist development. Above all, here at Jakarta’s preferred business address, we seek to provide five-star service, always. ... more   less 

Additional Information about Sari Pan Pacific Jakarta

Address: Jln. M.H. Thamrin 6, Jakarta 10340, Indonesia
Region: Indonesia > Java > Jakarta > Menteng
Price Range: ₹ 4,974 - ₹ 8,247 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sari Pan Pacific Jakarta 4*
Number of rooms: 400
Reservation Options:
TripAdvisor is proud to partner with Pan Pacific Hotels Group, Hotels.com, Priceline, Asiatravel.com Holdings, Agoda, Ctrip TA, Travelocity, Booking.com and Cheap Tickets so you can book your Sari Pan Pacific Jakarta reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Sari Pan Pacific Jakarta Hotel Jakarta
Pan Pacific Jakarta
Jakarta Pan Pacific
Hotel Style:
#20 Business Hotel in Jakarta
#21 Family Hotel in Jakarta
#27 Spa Hotel in Jakarta
#38 Luxury Hotel in Jakarta
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Questions & Answers

Here's what travellers have asked, with answers from Sari Pan Pacific Jakarta staff and other travellers.
1 question
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Vancouver, Canada
7 months ago

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Questions? Get answers from Sari Pan Pacific Jakarta staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Request high floor”
 of 5 bubbles 533alank, 24 Mar 2017 | Read review
“Beautiful.”
 of 5 bubbles 714mrj, 14 Feb 2017 | Read review
“Improve cleanline of bedcover, sprei, pillow cover”
 of 5 bubbles kuwatr, 14 Feb 2017 | Read review
“to gate a good view select a room facing the street thamrin, especially in Sunday you can see car free day condition from your room”
 of 5 bubbles yandimukhdar, 26 Jan 2017 | Read review
“Ask for rooms on upper levels facing the pool to avoid traffic noise and loudspeaker prayers from a nearby mosque”
 of 5 bubbles jeffreybose, 12 Dec 2016 | Read review
5 of 5