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Bandara Hotel

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Bandara Hotel
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573 Reviews from our TripAdvisor Community

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Showing 472: English reviews
Reviewed 19 December 2014

I stayed here couple of times as the advantage this hotel has it is closely located to the airport, at the very same time quite far from the city as well. Since this city has a lot of traffic problems so this hotel would be of great choice to connect to your flights on time. They provide shuttle service to...

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Helpful?
1Thank Ankur123
Edward T, Manager at Bandara Hotel, responded to this review

Dear ‘Ankur123’, Thank you for jotting your experience via TripAdvisor website. It is always nice to hear that our guests had an enjoyable experience and your fair comment in describing our condition is well appreciated. We have shared your praise about our hospitality to the team and it is definitely will raise up our motivation to always personalize and understand...

Singapore, Singapore
Reviewed 19 December 2014 via mobile

Sheraton Bandara is close to Jakarta airport (10min) and they offer free shuttle bus to and from the hotel which runs every 30 min making this a good location for transit hotel. The only issue is looking for the guy who is promoting the Sheraton had to ring the hotel to ask where he was. Check in was good and...

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Helpful?
1Thank Paul M
Edward T, Manager at Bandara Hotel, responded to this review

Dear ‘Paul M’, We do appreciate your time dedication for sharing your thought and we do believe that it will deliver a beneficial information to the travelers about our hotel. We also taken note your constructive feedback toward the arrival experience at the airport and we value your caring feedback to always extend our utmost service in any aspect of...

Doha, Qatar
Reviewed 17 December 2014

So this is my second visit to Sheraton Bandara. I was told that there is a new GM around. Well this manager definitely did a good job....because this hotel goes from great to just simply awesome!The major renovation is done... the hotel looks even much nicer than before. It is clean & looks spanking new. I wont call this a...

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Helpful?
1Thank eurasian_lady
Andreas R, General Manager at Bandara Hotel, responded to this review

Dear 'Eurasian_lady' Thank you for your wonderful and kind review of our property. In regards to the GM comments I personally thank you for the praises. I have been on property nearly 3 years now and believe that the team was able to make many significant improvements in those years. We are very proud to hear of your satisfaction and...

London, United Kingdom
Reviewed 15 December 2014

After a 16 hour flight nothing better than to go to a hotel that is close by. As we are on a tour on Indonesia, I ve chosen the Sheraton not only because I m a SPG member but also it is roughly 3 miles from CDK. Check-in was fast, efficient and warm. We were allocated a room on ground...

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Helpful?
1Thank MRDARCYLONDONUK
Edward T, Manager at Bandara Hotel, responded to this review

Dear ‘MrDarcylondonUK’, We do appreciate your dedication time for sharing your thought about the experience you had via TripAdvisor website. Your constructive comment regarding the moist smell in the room is become our awareness as well since the location of our hotel is next the lake. Our progressively action to refresh our Air Handling Unit is on the phase for...

Boston, Massachusetts
Reviewed 14 December 2014 via mobile

We stayed here for a brief overnight on our way to Jogi. The hotel is about 10 minutes from the International terminal. The hotel has a free shuttle and the representatives will meet your you at the arrivals area and escort you to the shuttle. Check in and out was quick. We had room service, a chicken club sandwich and...

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Helpful?
1Thank Jennifer K
Edward T, Manager at Bandara Hotel, responded to this review

Dear ‘Jennifer K’, Thank you for sharing your holistic experience while staying our hotel via TripAdvisor Website. Your caring share about the overall hotel facilities and services will be beneficial for the traveler to feel more about our products for their awareness. On another note: a heartfelt thank you from us here especially our culinary team in regards with your...

Washington DC, District of Columbia
Reviewed 12 December 2014

I stayed here for just one night, before getting on a very early flight the following morning. My room was on the "lake view' side on the ground floor. The view was not bad, but I was subject to the beating, LOUD club music of an EMPTY club until 2am. When I called the front desk to inquire about this,...

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Helpful?
Thank irinawrites
Edward T, Manager at Bandara Hotel, responded to this review

Dear Irik87’, It is with sad to know that we were failed to provide our utmost service and products during your stay. We have gone through all of your detail feedback with the actual attendance and our team member has taken an immediate response to recover all the processes in assuring the quality of service always become our key factor...

London, United Kingdom
Reviewed 12 December 2014 via mobile

Really handy for the airport, almost across the road from the airport..5min drive but I didn't hear any planes just my AC unit blowing away! They also have a Customs/immigration assistant who can race you through the whole process for the moment you exit the plane to your cab/shuttle bus..really handy if you have 'Commercial merchandise' to declare /bond or...

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Helpful?
1Thank TigerandScruffy
Edward T, Manager at Bandara Hotel, responded to this review

Dear ‘tigerandscruffy’, It is nice to ready your encouraging feedback through TripAdvisor website. We have gone through all the comments and some key points has been addressed to our team for our improvement. Your concern about the hotel condition is become our awareness as well and I would like to share with you that some upgrading projects is upkeep and...

Doha, Qatar
Reviewed 11 December 2014

This hotel is close to the airport, but there is not so much noice. It is a big complex of a lot of rooms, besides a small kind of lake. The staff is nice and friendly. The rooms are clean. The swimming pool is really good. Buffet has variety of choices, food is fresh and tasty. Room service is good...

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Helpful?
Thank Sanja V
Edward T, Manager at Bandara Hotel, responded to this review

Dear ‘Sanja V’, It is always our pleasure to review the feedback about guest experience via TripAdvisor website. Your comment and dedication time for describing the overall experience, facilities and products is truly energizing. We would like to extend our appreciation for your support and loyalty toward our property. ‘Sanja V’, it is our honor to serve you again and...

Portland, Oregon
Reviewed 3 December 2014

Only stayed one night in order to catch my early flight out of Indonesia. I paid $130 for the room, and for having a place to sleep at night that is 10 minutes from the airport, it was worth it. Highlights - The pool / bar area is quite lovely and is the most recent update - very gorgeous at...

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Helpful?
Thank Verena S
Edward T, Manager at Bandara Hotel, responded to this review

Dear ‘verena s’, we are very pleased to hear a constructive comment via TripAdvisor website. We have gone through and reviewed your feedback and we do appreciate for your acknowledgment about our hospitality and it is really encouraging for us. For your information that we are in progress to refurbish our rooms and at the current stage we have completed...

sint maartensbrug
Reviewed 27 November 2014

this is a classy hotel, it is nearly on the the aiport, and still far away from a lot of noise. the standard rooms are maybe a bit on the small side, but the swimming pool and 2 bars make up for it. the food is good, the buffet is always full, and there is a good choice of local...

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Helpful?
Thank rudiepudi
Edward T, Manager at Bandara Hotel, responded to this review

Dear ‘rudiepudi’, It is delighted to read that you have a pleasant experience with us via TripAdvisor website. Your encouraging comment about the overall food quality and selection made our culinary team smiling and we motivated with your recognition. We do hope that our upcoming food promotion will be able to provide a more dynamic experience for our guests. On...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free Parking
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Meeting Rooms
  • Shuttle Bus Service
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Free Parking
  • Airport Transportation
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Banquet Room
Official Description (provided by the hotel)
Just three kilometres from Soekarno-Hatta International Airport, Sheraton Bandara Hotel offers a unique, five-star, resort-style experience. ... more   less 

Additional Information about Bandara Hotel

Address: Bandara Soekarno-Hatta | Jl. Tol. Prof. Sedyatmo, Jakarta 19110, Indonesia
Region: Indonesia > Java > Jakarta
Price Range: ₹ 8,935 - ₹ 13,505 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Bandara Hotel 5*
Number of rooms: 220
Reservation Options:
TripAdvisor is proud to partner with Starwood APAC and Agoda so you can book your Bandara Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Sheraton Bandara Hotel Jakarta
Sheraton Hotel Jakarta
Sheraton Hotel Bandara
Sheraton Jakarta
Jakarta Sheraton
Hotel Style:
#33 Spa Hotel in Jakarta
#51 Luxury Hotel in Jakarta
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Questions & Answers

Here's what travellers have asked, with answers from Bandara Hotel staff and other travellers.
10 questions
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Questions? Get answers from Bandara Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Stay at higher floor to avoid the bugs.”
 of 5 bubbles st69com, 17 Jan 2017 | Read review
“The hotel is spread out so the walk to rooms can be long. Rooms that are further away from the pool and outdoor bar, however are quietest.”
 of 5 bubbles RelaxedAussie511, 29 Dec 2016 | Read review
“a wonderful hotel close to the airport”
 of 5 bubbles 591marciac, 29 Dec 2016 | Read review
“best room for my view”
 of 5 bubbles ahedn, 8 Dec 2016 | Read review
“Rooms are nicely spread out in a resort style. If you want to be close to the gym or reception, let the team know on check-in.”
 of 5 bubbles P8958GAbriana, 27 Oct 2016 | Read review
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