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The Media Hotel And Towers

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270 Reviews from our TripAdvisor Community

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Showing 185: English reviews
Singapore, Singapore
Reviewed 7 July 2016

you see dear readers, the problem that is Indonesia is the attitude. the attitude that is given to upkeep this once glorious hotel is almost NONE. let me elaborate below: staff - good and friendly location - good and relatively close to the Mangga Dua *wholesale* area. bfast - to put it nicely, it's terrible. Bread were hard, selection was...

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Helpful?
Thank Gee_P_75
The-Media-Hotel, General Manager at The Media Hotel And Towers, responded to this review

Dear Gee, Thank you for sharing your experience in your stay with us. We do apologize for all unpleasant experience you had. About the breakfast’s variant menus, we’ll discuss with our executive chef, and multiply our food variants. For the gloomy situation along the entrance, reception lobby, and lifts. We already plan to improve start next week. We believe your...

Jakarta, Indonesia
Reviewed 5 June 2016 via mobile

The Media (ex Sheraton) located in a very strategic location, you can reach anywhere inside Central Jakarta. The building was big but the interior looks old and antique, it gives you chill feelings at first. The service was good, the facilities was okay, and the price was quite cheap for big hotel like this.

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Helpful?
Thank Erlinel M
The-Media-Hotel, General Manager at The Media Hotel And Towers, responded to this review

Dear Erlinel, Thank you for sharing your experience about your stay with us. We are delighted to hear that you are happy with our strategic location, services and facilities. As for, We will keep upgrade our quality of service and hospitality. We hope, The Media Hotel & Towers will always be your preferred choice for stay. We look forward to...

Jakarta, Indonesia
Reviewed 15 May 2016

This is a hotel Name Media, but before it's Sheraton Hotel. The hotel is big, but a bit old. They had renovation few years ago. Eventhough this hotel have strategic location to everywhere arround. The Reception is on 5th floor. The staff was nice, the restaurant for bfast also nice. They have open air pool at the top of the...

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Helpful?
Thank Ferry_Kasenda
The-Media-Hotel, General Manager at The Media Hotel And Towers, responded to this review

Dear Ferry Kasenda, Thank you for sharing your experience about your stay with us. We are delighted to hear that you are happy with our staff services and restaurant. As for, We will keep upgrade our quality of service and hospitality. We hope that The Media Hotel & Towers will always be your preferred choice for stay. We look forward...

Jakarta, Indonesia
Reviewed 9 May 2016

The room is big and nice, but I think the rooms need to be renovated, the shower is not working properly and the toilet smells. And the worst experience of all is, the Staff on the Fitness/Gym center. i went there for 2 nights, my first night i called the Operator asking about the pool, and she said that there...

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Helpful?
Thank Jparlin
The-Media-Hotel, General Manager at The Media Hotel And Towers, responded to this review

Dear Jparlin, Thank you for your recent stay at The Media Hotel & Towers and sharing your staying experience. First, we are very please if you like our room. We truly value your constructive comments, and will do improvements. In the other hand, I deeply apologize that you must waited for around 15 minutes for got through the lift. About...

Reviewed 9 April 2016 via mobile

3rd time staying with them, nice hotel, ashtray in room not available since I'm taking the smoking room, breakfast OK, gym, hot tube on the gym, need renovation. Elevator from ground to Lobby floor, super slow, But still a good hotel ,

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Helpful?
Thank Danny H
The-Media-Hotel, General Manager at The Media Hotel And Towers, responded to this review

Dear Danny H, Thank you for choosing The Media Hotel & Towers for your stay. As you tell us about your 3rd time staying here. Our sincere apologize for the inconvenience in regards to unavailable ashtray, gym, hot tube, and elevator. Rest assured that I have addressed this point to our related department, who will make the necessary improvements. Once...

Jakarta, Indonesia
Reviewed 30 March 2016 via mobile

It is five star hotel, old hotel with old room but comfort enough. They have bathtubs also. I have nice breakfast with good variety menus. It would be nice if they do renovation and about the rate a bit high for me.

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Thank kezia i
The-Media-Hotel, General Manager at The Media Hotel And Towers, responded to this review

Dear Kezia I, Thankyou for staying at The Media Hotel & Towers, and sharing about your experience here. We are glad to hear that you are happy with our breakfast menu. As for, We will keep upgrade our quality of service and hospitality. Once again, thank you for your input. We look forward to seeing you again on the next...

Reviewed 27 March 2016

i plan to spend the Easter holiday with family by staying at the Hotel to spend the lovely moment , and i decided to chooseTHe Media hotel for stay 1 night. 1st impression is the Hotel is old with the old furnitures too..the staff are friendly, but unfortunately the 1st room at 11th floor is not good, the shower has...

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Helpful?
Thank Marlisanto
The-Media-Hotel, General Manager at The Media Hotel And Towers, responded to this review

Dear Marlisanto, Thank you for sharing your experience about your stay with us. We are apologize for all unpleasant experince you had. We believe your input will help us to do better and upgrade our quality of services. As for, we had shared your comments with the team for our improvement. However, we are glad to hear that you are...

Singapore, Singapore
Reviewed 2 March 2016

Friendly & very experienced service staff, but hotel is too old, with musty smell from carpet. Water from tap came out yellow, had to let it run for 5 minutes before it gets ok again. Towels were worn and stained from repeated washes. Staff makes up for the deficiencies. Possibly the only good hotel in the area.

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Thank 8illion
The-Media-Hotel, General Manager at The Media Hotel And Towers, responded to this review

Dear 8illion, First, i want to say thank you for your stay at The Media Hotel & Towers and sincerest apologies for your bad experience as long as you’re here. We are very please if our sevice staff had satisfied you. We truly value your constructive comments, and will do improvements. Best Regards, Vincentia Maria General Manager

Jonkoping, Sweden
Reviewed 18 February 2016 via mobile

This hotel was probably a very nice hotel 15-20 years ago, but now it's old and not a positive stay. I booked from their own website and they said that the rooms are newly renovated so I got a BIG shock when I saw the room, because nothing has happened there for 15 years. I got really disappointed because I...

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Thank PoolRob
The-Media-Hotel, General Manager at The Media Hotel And Towers, responded to this review

Dear Poolrob, Thank you for your recent stay at The Media Hotel & Towers and sharing your staying experience. We want to apologize for the inconveniences you went through at our hotel. We trully value your constructive feedback given as we believe that it would help us to continually monitor and upgrade the quality of our services. Best Regards, Vincentia...

Australia
Reviewed 15 February 2016

I've just completed a 10 day stay at this hotel. I am a very seasoned business traveller having stayed in many hotels in Southeast Asia, Europe, New Zealand and Australia. I spend between two and four months of the year in hotels and have done so for the last 10 to 15 years. I have seen all types and I...

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Helpful?
Thank Greg S
The-Media-Hotel, General Manager at The Media Hotel And Towers, responded to this review

Dear Greg S, Thank you for your recent stay at The Media Hotel & Towers and sharing your staying experience. I personally will affirm this point to all related department to return our brand standarts as they should be. For the poor, we do apologize for it and we will pay more attention about the room, air conditioner, lighting, and...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Multilingual Staff
Official Description (provided by the hotel)
The Media Hotel & Towers is one of the major recognized international branded hotels in the North Jakarta area accommodating a mix of domestic and international business coming to Jakarta. Strategically located to the Mangga Dua World Trade Center (the largest retail shop in Southeast Asia), the hotel provides delegates easy access to the Jakarta International Expos (the largest exhibition hall in Indonesia) and direct access to International Airport. ... more   less 

Additional Information about The Media Hotel And Towers

Address: Jln. Gunung Sahari Raya 3, Jakarta 10720, Indonesia (Formerly Sheraton Media Hotel And Towers)
Region: Indonesia > Java > Jakarta
Price Range: ₹ 3,307 - ₹ 6,277 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Media Hotel And Towers 4*
Number of rooms: 350
Reservation Options:
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Also Known As:
Sheraton Media Hotel
Sheraton Jakarta
Jakarta Sheraton
Hotel Style:
#73 Spa Hotel in Jakarta
#95 Luxury Hotel in Jakarta
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Questions & Answers

Here's what travellers have asked, with answers from The Media Hotel And Towers staff and other travellers.
3 questions
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Questions? Get answers from The Media Hotel And Towers staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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“insist that everything in the room works”
 of 5 bubbles agerges, 26 Nov 2016 | Read review
“large room”
 of 5 bubbles obbog, 20 Oct 2016 | Read review
“smoking room at 12th floor”
 of 5 bubbles maftuchi, 17 Oct 2016 | Read review
“thaiand restaurant recommended for the taste”
 of 5 bubbles 833faizaf, 15 Oct 2016 | Read review
“higher floor much better”
 of 5 bubbles , 11 Oct 2016 | Read review
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