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Alila Jakarta

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Traveller (551)
Room & Suite (254)
Dining (200)
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Overview
  • Excellent48%
  • Very good40%
  • Average9%
  • Poor2%
  • Terrible1%
Travellers talk about
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
4 Star Hotel
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Rooms
3 Jun4 Jun
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,078)
There are newer reviews for Alila Jakarta
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Traveller rating
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296
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19
12
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11 - 15 of 770 reviews
Reviewed 3 weeks ago

For the room and facilities provided it has been excellent but for the service breakfast is a bit less responsives. I think it needs to be added the services at breakfast so that the service provided can be maximized, and I hope when i get...More

Review collected in partnership with this hotel
Thank Andy B
Response from AlilaJkt, Guest Relations Manager at Alila JakartaResponded 3 weeks ago

Dear Andy, Greetings from Alila Jakarta. Thank you for having chosen Alila Jakarta as your preferred hotel in town during your last trip to Jakarta and thank you for this positive comment. Thank you also for the feedback about your breakfast experience, we will certainly...More

Reviewed 3 weeks ago via mobile

Been there 2 nights while in Jakarta. Had a clean and comfortable room. Excellent service from reception up to room service. Restaurant was okay, enjoyed the asian food selection. At last but not least the charm of this place lies in its swimming pool. Very...More

Thank etiennewijanto
Response from AlilaJkt, Guest Relations Manager at Alila JakartaResponded 3 weeks ago

Dear Etienne, Greetings from Alila Jakarta! We are happy to see that you enjoyed your last stay with us. Thank you so much for this great TripAdvisor’ review and we look forward to seeing you soon at Alila Jakarta, your home away from home. Warm...More

Reviewed 3 weeks ago

From exteranl view the hotel looks fine. But inside the hotel was dimly lit including the rooms. The furniture was old. Fridge not working well. Aircon was average. Lack of 3 pin electrical sockets. Breakfast has wide selection but some food are not kept warm....More

Review collected in partnership with this hotel
Thank jetpilot77
Response from AlilaJkt, Guest Relations Manager at Alila JakartaResponded 3 weeks ago

Dear Valued Guest, Greetings from the Alila Jakarta! We sincerely appreciate that you have taken the time to review our hotel on TripAdvisor, we value your feedback as it helps us to focus on what is important to our guests. We are glad to hear...More

Reviewed 3 weeks ago via mobile

Alila located in the heart of Jakarta nearby The presidential Palace. The hotel still good as a new hotel even though the hotel is about 24th years old. They have lovely and delicious food, good spa and nice view of lounge to enjoy tea time...More

Thank Teru B
Response from AlilaJkt, Guest Relations Manager at Alila JakartaResponded 3 weeks ago

Dear Teru, Greetings from Alila Jakarta! Thank you very much for having stayed in Alila Jakarta and for having reviewed our hotel on TripAdvisor. We are so happy to learn that you had a great time during your stay in our hotel and that you...More

Reviewed 3 weeks ago

I had a short stay at Alila last week. Well I booked Alila at hotels.com( which ranks it 5 Star) at a great deal price.While I cannot really complain on anything as such for the price I paid, only thing I will say that it...More

Thank Mahim M
Response from AlilaJkt, Guest Relations Manager at Alila JakartaResponded 3 weeks ago

Dear Mahim, Greetings from Alila Hotel! Thank you for this detailed review on TripAdvisor, highly appreciated. Indeed our hotel is a 4 star hotel and we are now contacting Hotels.com to update this information in their website to avoid any future misunderstanding and indeed as...More

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About
Amenities
Top amenities
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Free High Speed Internet (WiFi)
Free Parking
Bar/Lounge
Spa
Breakfast included
Hotel Amenities
Room Service
Business Centre with Internet Access
Free Parking
Airport Transportation
Breakfast included
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Hot Tub
Outdoor pool
Details
Price range
US$ 48 - US$ 83 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#13 Romantic Hotel in Jakarta
#30 Spa Hotel in Jakarta
#37 Business Hotel in Jakarta
#38 Luxury Hotel in Jakarta
Room types
Suites, Non-Smoking Rooms, Smoking rooms available
Details
Price range
US$ 48 - US$ 83 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#13 Romantic Hotel in Jakarta
#30 Spa Hotel in Jakarta
#37 Business Hotel in Jakarta
#38 Luxury Hotel in Jakarta
Room types
Suites, Non-Smoking Rooms, Smoking rooms available
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Traveller (551)
Room & Suite (254)
Dining (200)
Pool & Beach (54)
Amenities (165)
Family and Play Areas (16)
Business Centre & Event Rooms (5)
Questions & Answers
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monchamon
18 October 2017|
AnswerShow all 4 answers
Response from AlilaJkt | Property representative |
Dear Monchamon, Greetings from Alila Jakarta. Thanks you for your interest into our property. I am glad to inform you that we do provide airport transfer to our hotel. For up to 2 passengers plus luggage the rate is... More
1
Vote
Homer S
12 June 2017|
AnswerShow all 3 answers
Response from AlilaJkt | Property representative |
Dear Homer, Greetings from Alila Jakarta. Thanks to Radit and Joey, everything has been said! Please feel free to contact us for any question and we look forward to welcoming you soon at Alila Jakarta. Best... More
0
Votes
Homer S
1 June 2017|
AnswerShow all 2 answers
Response from AlilaJkt | Property representative |
Dear Homer, Greetings from Alila Jakarta. We certainly can assist to provide your group a transfer service from the airport to our hotel, please kindly contact us for further information. Looking forward to welcome you... More
0
Votes
Room Tips
"Need it brighter, modern rooms are brighter"
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"Only one 3 pin power point."
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"need hair conditioner"
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"Need more improvement in decoration"
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