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Alila Jakarta

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#25 of 441 Hotels in Jakarta
Certificate of Excellence
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Alila Jakarta
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669 Reviews from our TripAdvisor Community

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Showing 487: English reviews
Jakarta, Indonesia
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 3 days ago NEW via mobile

This was my first stay in Alila and I had such a great experience. Upon arrival, the officer escorted me to the 7th floor for check-in at the executive lounge which is just fantastic. There I enjoyed delicious and ample breakfasts as well as scrumptious finger food at evening time. My room at the 11th floor was absolutely amazing and... More 

Helpful?
1 Thank EvaLia88
Jakarta, Indonesia
1 review
Reviewed 4 days ago NEW

The staffs are the first thing to stand out in this hotel, we're looking for an available place to held our wedding ceremony with a very short time, 5 months. But the staff was very helpful & patient when providing the services & answer our request & questions. And on November 2016 we're held our wedding ceremony on Alila, and... More 

Review collected in partnership with this hotel

Helpful?
Thank SiskaHendrawan
Management response:

Dear Siska, Greetings from Alila Jakarta. We are pleased you chose our hotel for this very special occasion! It is a pleasure for us read that you enjoyed our amenities and special attentions! Also, your kind comments towards our staff, are highly appreciated. Happy wedding once again from your Alila team, we are honored to have been part of your... More 

1 review
Reviewed 4 days ago NEW

I was on my Stay-cation on when i stay in this hotel. Staying at their Club Suite was a good choice. the room was specious, the parquet floor a bit turn me off i prefer carpet. the bathroom was AWESOME, it's big and cool. i love the bathtub it's great combined with the stone around it. just need to re-position... More 

Review collected in partnership with this hotel

Helpful?
Thank Ivan N
Management response:

Dear Ivan N, Greetings from Alila Jakarta. Thank you very much for taking some of your precious time to share your review on TripAdvisor. It is a real pleasure to know that you had a pleasant stay and we have been able to fulfill your requirements. We are happy to read that you had such a great time at the... More 

1 review
Reviewed 4 days ago NEW

I had a nice lunch time last Sunday with my family at Shanghai Storm Restaurant. We ordered several dishes and Crispy prawn with salted egg amazed us especially me. All the food tasted really good and im planning to have another visit to try their most ordered Wonton noodle as been told by the staff. Its really nice experienced and... More 

Helpful?
Thank Kirana K
Management response:

Dear Kirana K, Greetings from Alila Jakarta. Thank you for taking the time to share your review on TripAdvisor. We are delighted to know that you and your family enjoyed Shanghai Storm's option of menu, especially the Crispy prawn with salted egg. We are looking forward to welcome you back soon to Shanghai Storm at Alila Jakarta and make you... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 1 week ago

Alila is my new favourite Jakarta hotel. My wife and I stayed here for 4 nights in October, our room was very spacious, clean and well kept. We also enjoyed the pool and the spa (particularly my wife...) where we had a few relaxing massages, very clean and professional. Here is the icing on the cake: the executive lounge at... More 

Helpful?
Thank Find H
Management response:

Dear Find H, Greetings from Alila Jakarta. Thank you for the outstanding review and for your recommendation! We endeavor to offer top-notch service and convenience to our guests. It's lovely you had such a nice time at our Executive Lounge where our team could accommodate your needs and assist you in any possible way. Executive lounge is perfect for guests... More 

Bali, Indonesia
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 1 week ago

Firstly no one notice me when I came to check in at this hotel. They all feel busy with what they all doing, even the lobby was not to crowded at that time. Secondly, when I got into the room, I found there was some spot on my bed. It feel so unclean. Bed was bad, it feels like you... More 

Helpful?
Thank 7_SleepingPrincess
Management response:

Dear Valued Guest, Greetings from Alila Jakarta Thank you for sharing your feedback with us. We can assure you that it is not Alila standard to serve our guests with lack of service quality and please rest assured that we have taken your comments seriously and discussed your feedback in order to prevent such re-occurrence. Please accept my sincere apologies... More 

Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 1 week ago via mobile

The hotel has nice environment and friendly staffs. Check in was in the Executive lounge 7th floors, staffs were very friendly and informative too, gave some explanations for this hotel during my 1st stay in here. I would say the best 4 stars hotel in Jakarta.

Helpful?
Thank Andre S. I
Management response:

Dear Andre, Greetings from Alila Jakarta. Thank you for taking your time to share your pleasant stay experience with us on TripAdvisor. It was beyond great to welcome you to Alila Jakarta for the very first time. It is a pleasure to hear that we were able to deliver a high quality service. Also, your kind comments towards our staff,... More 

Tana Toraja, Indonesia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 2 weeks ago

Very comfortable hotel, i was staying 4 nights for my business trip. The food is great and many choices for dinner near the hotel. The staf was very polite, friendly, and kind. And the view also is great. But the air conditioner was too cold, even the temperatur was 30 degrees.

Review collected in partnership with this hotel

Helpful?
Thank winstonnajoan
Management response:

Dear Winstonnajoan, Greetings from Alila Jakarta. We are thrilled to see your positive review and are grateful for your kind comments, which we will gladly share with our Teams! We hope to see you soon again. Best, Guest Relations Manager More 

Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 2 weeks ago via mobile

We stayed in Premier Double Room with our 13 months old baby. The room is clean, spacious, and comfortable. The three of us slept in one bed since the bed is big enough. The hotel only provide sandal, bath robe, and bath towel for one person. I'm sure you could ask for more. The working desk was placed in front... More 

Helpful?
Thank Marsela I
Management response:

Dear Marsela I, Greetings from Alila Jakarta We are delighted to read your positive review in this forum. Thank you for sharing details about your recent experience with us! We are glad that you have appreciated the location, Alila Jakarta is indeed well located in Central Jakarta allowing guest to reach most prime areas in a short distance. Regarding your... More 

San Francisco, California
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 3 weeks ago

Friendly, appropriate service. Great breakfast buffet... Excellent location....walk to national monument and national museum.. Best street food nearby.. Thank you!! Highly recommended. ..by myself and a dozen friends and travelling companions

Review collected in partnership with this hotel

Helpful?
Thank Brad M
Management response:

Thank you for reviewing Alila Jakarta! The pleasure is ours having you as our guest. See you another time. More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
  • Free Breakfast
  • Free Parking
Food & drink at the hotel
Buzz Restaurant
Buzz Restaurant
Cuisines: International, Asian, Indonesian
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Airport Transportation
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Free Parking
Official Description (provided by the hotel)
Conceived as a haven of relaxation and contemporary style, Alila Jakarta offers a cool, modern retreat for young urbanites and executives. The clean, modern lines of our stylish Jakarta hotel embrace an abstract-minimalist interior combining functional office space and chic living areas. Executives are well served by the business centre and a choice of ten meeting rooms with capacities for up to 500 people. Aside from modern business facilities, our elegant hotel in Jakarta offers a range of leisure services. Dine and entertain in its vibrant restaurants and cafe. Relax with natural spa treatments at Spa Alila. ... more   less 

Additional Information about Alila Jakarta

Address: Jl. Pecenongan 7-17, Jakarta 10120, Indonesia
Region: Indonesia > Java > Jakarta
Price Range: ₹ 4,035 - ₹ 5,403 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Alila Jakarta 5*
Number of rooms: 246
Reservation Options:
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Also Known As:
Alila Jakarta Hotel Jakarta
Alila Hotel Jakarta
Hotel Style:
#13 Romantic Hotel in Jakarta
#20 Spa Hotel in Jakarta
#25 Luxury Hotel in Jakarta
#38 Business Hotel in Jakarta
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Questions & Answers

Here's what travellers have asked, with answers from Alila Jakarta staff and other travellers.
4 questions
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Jakarta, Indonesia
over a year ago
Topeka, Kansas, United States

See all questions (4)

Questions? Get answers from Alila Jakarta staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Try prawn with salted egg; taste so good”
 of 5 bubbles 560kiranak, 30 Nov 2016 | Read review
“Choose the room facing the street to see great view from Jakarta”
 of 5 bubbles MiftahF, 8 Nov 2016 | Read review
“Take a room as high as possible and with street view”
 of 5 bubbles Dardaj, 14 Oct 2016 | Read review
“stayed on both facings and both equally quiet”
 of 5 bubbles yeeh1619, 11 Oct 2016 | Read review
“High-Floors have better views”
 of 5 bubbles krishym, 23 Sep 2016 | Read review
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