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Alila Jakarta

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#24 of 450 Hotels in Jakarta
Certificate of Excellence
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1 room 2 adults 0 children
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Alila Jakarta
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806 Reviews from our TripAdvisor Community

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Showing 572: English reviews
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Singapore
Reviewed 3 days ago NEW

I have been staying in Alila for the past 5 years, and almost every month, I will come to Jakarta. The main reason for me to stick with Alila is because of the pleasant human touch which I received from the crew in the executive level. This particular staff - Ms Martha (hope aI spell correctly), she is very customer...

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Helpful?
Thank bergkok
AlilaJkt, Guest Relations Manager at Alila Jakarta, responded to this review

Dear Bergkok, Greetings from Alila Jakarta. Thank you very much for your loyalty towards Alila Jakarta and for having reviewed our hotel on TripAdvisor. Also your compliment on Martha will be shared with her. Please accept our apologies if the breakfast didn't meet your expectations, we didn't reduce the breakfast menu in the executive lounge but the meal that you...

Vienna, Austria
Reviewed 4 days ago NEW

I can overall recommend this hotel with a very friendly and helpfiull staff, location near a lot of touristic sites (national museum, national monument, mosque, cathedral, shopping malls). nice to stay

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Helpful?
Thank karl708
AlilaJkt, Guest Relations Manager at Alila Jakarta, responded to this review

Dear Karl, Greetings from Alila Jakarta. Thank you for having chosen Alila Jakarta as your preferred hotel in town during your last trip to Jakarta. We would like to thank for your positive comments about our team and for your recommendation to TripAdvisor's readers. We hope to welcome you again for another great experience at Alila Jakarta, Kindest regards, Guest...

Jakarta, Indonesia
Reviewed 4 days ago NEW

Been staying in this hotel for several days, everything's good. the foods, services, facilities all worthy ! i love the design of this hotel, never gets old !! definitely will come back ! the executive lounge is perfect to deal some bussines, i love the cakes in TnC, especially the red velvet is the best so far ! the Spa...

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Helpful?
Thank aristosagita
AlilaJkt, Guest Relations Manager at Alila Jakarta, responded to this review

Dear Aristosagita, Greetings from Alila Jakarta. We are delighted to read that you had a pleasant business stay with us and we appreciate your comments about your recent experience. We are glad to see that you enjoyed the executive lounge, TnC's cakes, and our hotel services & facilities. We are looking forward to welcome you back in a not too...

Jakarta, Indonesia
Reviewed 4 days ago NEW

I don't know what has happened with Alila Jakarta. For their 'in house' line service, I could say that they are great! But, you must prepare a bold heart and feeling when you face their prior 'in house' service line. The operator may give you a poor service as they transfer you to a misfit person for only reservation questioning....

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Helpful?
Thank Agus S
AlilaJkt, Guest Relations Manager at Alila Jakarta, responded to this review

Dear Agus, Greetings from Alila Jakarta. Thank you for letting us know about this issue, we sincerely apologize if our service line has not reached your expectations, we will share your comment with the concerned department and make sure it will not happen again in the future. We hope to have the chance to welcome you again at Alila Jakarta....

Jakarta, Indonesia
Reviewed 6 days ago NEW

I've stayed for 1 night in deluxe room (room no 1405). The air conditioner was not worked properly. So it make the room so stuffy. I'm lucky due to all the day when i was stayed is raining, so my room not as hot if it sunny. But still, Alila room at Pecenongan was under my expectation for 4star hotel.

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Thank Drumsk
AlilaJkt, Guest Relations Manager at Alila Jakarta, responded to this review

Dear Valued Guest, Greetings from Alila Jakarta. Thank you for taking the time to share your experience on TripAdvisor. We sincerely apologize for the problem you faced with the air-conditioning that we have fixed in the meantime. We look forward to welcoming again in the future at Alila Jakarta. Warm regards, Guest Relations Manager

Semarang, Indonesia
Reviewed 6 days ago NEW

It was very hard to choose which one the great hotel to stay in when visiting Jakarta. What i want is to relaxing after travel arround Jakarta with the Big Traffic. And i decide to stay in the Alila Jakarta for 2nights, from the outside look of the building is very minimalist, but after i come into the building, the...

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Helpful?
Thank HariPram_181928
AlilaJkt, Guest Relations Manager at Alila Jakarta, responded to this review

Dear HariPram, Greetings from Alila Jakarta. We are delighted to read that you had a pleasant stay with us and we appreciate that you have taken the time to share your recent experience with TripAdvisor's readers. We would like to thank you for your generous comments and we are looking forward to welcome you back in a not too distant...

Reviewed 6 days ago NEWvia mobile

Idk how Alila Jakarta train them staff. But i really appreciate how them treat me very well! They never tired to smile to all of them guests and very helpful. That was a very good attitude to make the all guests feeling comfy to stay in the hotel. And i really loved to have a spa treatment, feeling so relax...

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Helpful?
Thank Edensor93
AlilaJkt, Guest Relations Manager at Alila Jakarta, responded to this review

Dear Edensor, Greetings from Alila Jakarta. Thank you for staying at Alila Jakarta and taking the time to share your experience via Booking.com. We sincerely appreciate your kind compliments about our hotel and especially about our staff. We look forward very much in welcoming you again at Alila Jakarta. Best regards, Guest Relations Manager

Singapore, Singapore
Reviewed 1 week ago NEW

The Hotel is clean, pleasant and value for money. Staff were friendly and helpful. Good location and close to many restaurants. I will come back or recommend the Hotel to business associates and friends.

Review collected in partnership with this hotel
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Thank vincenttks
AlilaJkt, Guest Relations Manager at Alila Jakarta, responded to this review

Dear Vincent, Greetings from Alila Jakarta. We are happy to learn that everything was to your satisfaction and that you enjoyed the services and facilities. Thank you for this positive review via TripAdvisor and for the recommendation to your friends and associates. We hope to welcome you again soon at Alila Jakarta. Best regards, Guest Relations Manager

Reviewed 1 week ago via mobile

It is my first time in Alila hotel, jakarta. I am very delightful with Miss Yola's customer service. She is very charming, good manner by greeting or welcoming customers, smile and positive attitudes towards her job. I am very happy with her and hotel services and will return when i have holiday in Jakarta. Regards,

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Helpful?
Thank Darren W
AlilaJkt, Guest Relations Manager at Alila Jakarta, responded to this review

Dear Darren, Greetings from Alila Jakarta. Thank you for sharing your experience about Alila Hotel, we are enchanted to learn that you had a great experience with us and that you were particularly delighted with Miss Yola's customer service. It was a pleasure to have such a valuable guest as you and we look forward to seeing you again very...

Reviewed 1 week ago

I've never been stay at the hotel that really gave an excellent service like Alila Hotel Staff did to me.The Staff always give a smile which is make me feel so home and the room is very spacious, clean and tidy. What a really great service! I'm so proud and glad to see anyone inside the hotel are very polite...

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Helpful?
Thank vicky z
AlilaJkt, Guest Relations Manager at Alila Jakarta, responded to this review

Dear Vicky, Greetings from Alila Jakarta. Thank you for the positive remarks during your stay at Alila Jakarta, especially about the quality of our service. We are so glad to hear that our Team made you feel like at home and we hope to see you again soon at Alila Jakarta. Best regards, Guest Relations Manager

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Spa
  • Breakfast included
Food & drink at the hotel
Buzz Restaurant
Buzz Restaurant
Cuisines: International, Asian, Indonesian
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Conceived as a haven of relaxation and contemporary style, Alila Jakarta offers a cool, modern retreat for young urbanites and executives. The clean, modern lines of our stylish Jakarta hotel embrace an abstract-minimalist interior combining functional office space and chic living areas. Executives are well served by the business centre and a choice of ten meeting rooms with capacities for up to 500 people. Aside from modern business facilities, our elegant hotel in Jakarta offers a range of leisure services. Dine and entertain in its vibrant restaurants and cafe. Relax with natural spa treatments at Spa Alila. ... more   less 

Additional Information about Alila Jakarta

Address: Jl. Pecenongan 7-17, Jakarta 10120, Indonesia
Region: Indonesia > Java > Jakarta
Price Range: ₹ 4,279 - ₹ 5,883 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Alila Jakarta 5*
Number of rooms: 246
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Asiatravel.com Holdings and Hotels.com so you can book your Alila Jakarta reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Alila Jakarta Hotel Jakarta
Alila Hotel Jakarta
Hotel Style:
#13 Romantic Hotel in Jakarta
#20 Spa Hotel in Jakarta
#24 Luxury Hotel in Jakarta
#38 Business Hotel in Jakarta
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Questions & Answers

Here's what travellers have asked, with answers from Alila Jakarta staff and other travellers.
7 questions
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Questions? Get answers from Alila Jakarta staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“In the recent months, I have notice that the room has been running down,which I have in fact facing water tap problem, heater problem, Battery flat in the safe, air con brokerage and mosquitoes in my past 6-8 months. This is affecting me.”
 of 5 bubbles bergkok, 23 Feb 2017 | Read review
“Room on the East side will give you train view”
 of 5 bubbles 632aguss, 22 Feb 2017 | Read review
“We asked for and received adjoining and connected rooms which suit a family”
 of 5 bubbles duncanandnicoleg, 25 Jan 2017 | Read review
“Book a suite, it is worth it.”
 of 5 bubbles David1101, 17 Jan 2017 | Read review
“Choose a room with pool view”
 of 5 bubbles F23Bali, 30 Dec 2016 | Read review
5 of 5