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Mandarin Oriental, Jakarta

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#4 of 461 Hotels in Jakarta
Certificate of Excellence
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Mandarin Oriental, Jakarta
Mandarin Oriental, Jakarta
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1,176 Reviews from our TripAdvisor Community

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There are newer reviews for Mandarin Oriental, Jakarta
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Showing 986: English reviews
Perth, Australia
Reviewed 16 November 2015

As always Mandarin Oriental delivered again in Jakarta. My last visit was a stay in Singapore but the property there was older. As my first MO experience in Jakarta, I was very impressed by the front office, the quality of the room (got a suite) and the lovely team making my busy trip that much easier and comfortable. Kudos to...

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Helpful?
Thank martinmcng
MOJKT, Manager at Mandarin Oriental, Jakarta, responded to this review

Dear martinmcng, Thank you very much for your words of praise, which have been shared with the team. We already look forward to taking good care of you on your next visit to Jakarta. Best Regards, Christian Dolenc Director of Rooms

Clayton, New Mexico
Reviewed 13 November 2015

Everything about this hotel was great. The room was awesome: perfectly sized, good work desk comfortable couch, comfortable bed, pillows of different thicknesses depending upon your taste, a rain shower, etc.. The "turn down service" was not just folding your sheet down, but included emptying all waste baskets, restocking bottled water, and probably 10 other things I didn't notice. Even...

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Thank xxxxxx x
MOJKT, Manager at Mandarin Oriental, Jakarta, responded to this review

Dear Mandarin Oriental guest, Thank you for taking the time to provide your feedback. The team is delighted to be recognised in such a way. It is rewarding to learn that you enjoyed the comfort of your room and the little touches by our Housekeeping colleagues. We are very proud of our team and they will be happy to receive...

Singapore, Singapore
Reviewed 12 November 2015

There is so much great experience staying in this hotel compare to other 5-star hotels in Jakarta. I always got in huge room with 4 sections and huge bathroom with superb quantity and quality amenities. The incredible services started at the time of check-in, breakfast and taxi transport. Great hotel for family, business and leisure as there are huge shopping...

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Thank Crashbandicot
MOJKT, Manager at Mandarin Oriental, Jakarta, responded to this review

Dear crashbandicot, Thank you for making us your preferred 5* hotel when visiting our city. Our rooms are amongst the largest in the city. This coupled with the personalized service our team provides at the best location right in the city center makes us an excellent choice of both business and leisure travel. We look forward to your next visit....

Houston, Alaska
Reviewed 11 November 2015

The room was spacious,comfortable and luxurious. Room service was excellent. The executive lounge staff were very professional and very service oriented. I did use the conference room in the executive lounge for meetings and the space and service was perfect. I ate almost all my meals in the hotel because the options and food were so good. I did visit...

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Helpful?
Thank Beth P
MOJKT, Manager at Mandarin Oriental, Jakarta, responded to this review

Dear Beth P, All colleagues at MO Jakarta thank you for taking the time to review your stay with us. We are delighted to learn that your experience was everything you expected it to be. Our culinary & and Club Lounge teams thank you for recognizing their efforts. Please visit us again next time you visit Jakarta. Kind Regards, Christian...

Reviewed 10 November 2015

Spacious and luxurious rooms, great food & fabulous location. However, what truly impressed me was the service, from the time of check-in to check out, they made you feel special! Everyone, from the security, bellboy, front desk, pool & gym attendants, restaurant waitress through house keeping, is trained excellent in hospitality. Keep up the good work!

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Helpful?
Thank Harry B
MOJKT, Manager at Mandarin Oriental, Jakarta, responded to this review

Dear Harry B, We appreciate your compliments on the room, food and services following your stay at Mandarin Oriental. We take great pride in the service levels the team provides and it is rewarding to read that those efforts have made difference to your stay. We already look forward to welcoming you back soon. Kind Regards from the MO family,...

Reviewed 8 November 2015

I have had the good fortune to stay at several Mandarin Orientals so my expectations were high! I stayed at the MO Jakarta recently and it did not disappoint. It becomes even better when I compare the experience to the price. The hotel is perfectly located in the centre of Jakarta, in striking distance of the main business district and...

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Thank Sing-explorers
MOJKT, Manager at Mandarin Oriental, Jakarta, responded to this review

Dear Sing-explorers, Thank you very much for your words of praise following your recent stay at Mandarin Oriental, Jakarta! The team is delighted that you enjoyed both accommodations and our restaurant offerings. Please contact me for your next visit, so that I may introduce you to some exciting new features in our MO Bar. We appreciate your support and look...

Reviewed 6 November 2015

This hotel will make up your mind about new standard about a hotel. Strategic location, great room (it even provide you Quran, Bible, Budhist book). The best breakfast meal i ever had in a hotel. 5Start hotel worh the price.

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Thank Herdiar A
MOJKT, Manager at Mandarin Oriental, Jakarta, responded to this review

Dear Herdiar, We are delighted to learn that you enjoyed your stay and particularly the vast breakfast spread. Please allow us to look after you again on another occasion. Kind Regards, Christian Dolenc Director of Rooms

Jakarta, Indonesia
Reviewed 3 November 2015

Strategic location, great room and great service. They even offered me to use hotel wheelchair to shop in other dept store (my foot was injured), super friendly staff from the very front to the very end. Good quality of linens, bags, n even the sandals. Very detail. Awesome

Review collected in partnership with this hotel
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Thank herdinaw
MOJKT, Manager at Mandarin Oriental, Jakarta, responded to this review

Dear herdinaw, Thank you for your review. We take great pride in the anticipatory service our team provides. Fantastic to learn, that the team's efforts together with our luxurious product contributed to a pleasant stay. Please visit us again soon. Kind Regards, Christian Dolenc Director of Rooms

Jakarta, Indonesia
Reviewed 2 November 2015

Location right on the centre of the business district, great decoration and ambiance, friendly service, clean room, the room size quite good, love the breakfast selection. Nice hotel to stay in Jakarta.

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Thank BigKevinR
MOJKT, Manager at Mandarin Oriental, Jakarta, responded to this review

Dear BigKevinR, Thank you for taking the time to review your stay! Wonderful that you enjoyed service, room and breakfast offerings. We already look forward to having you back soon. Best Regards, Christian Dolenc Director of Rooms

Singapore, Singapore
Reviewed 1 November 2015 via mobile

When you've stayed at mandarin oriental, jakarta, you really don't want to stay any where else. I've been to this hotel countless times and each visit feels like coming home. The staffs remember your name, your room preference, your food preference and even where you like your bathroom slippers to be placed 😍 The rooms are cosy, clean and wonderfully...

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Thank IamPatPat
MOJKT, Manager at Mandarin Oriental, Jakarta, responded to this review

Dear CCH_cyn, What a nice review! Thank you so much for taking the time to write down your thoughts following your frequent stays at MO Jakarta. Your compliments on the service, rooms, housekeeping and the food and beverage offerings have already been shared and the team joins me in thanking you for recognising their efforts. Thank you for making us...

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Amenities

Highlights
  • Pool
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Smoking rooms available
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Babysitting
Official Description (provided by the hotel)
With the warmth of Indonesian hospitality and the levels of service for which Mandarin Oriental is renowned, Mandarin Oriental, Jakarta offers exemplary personalised service in luxurious surroundings. Located in the heart of the city, the hotel is an oasis of 21st-century luxury with 272 spacious guest rooms, including 24 suites and a variety of award-winning restaurants and bar concepts, which become the meeting place of choice for hotel guests and the local community. The state-of-the-art meeting and banqueting facilities also provide the best venues for both business and social events. ... more   less 

Additional Information about Mandarin Oriental, Jakarta

Address: Jln. M.H. Thamrin 81 | P.O Box 3392, Jakarta 10310, Indonesia
Region: Indonesia > Java > Jakarta
Price Range: ₹ 11,558 - ₹ 18,043 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Mandarin Oriental, Jakarta 5*
Number of rooms: 272
Reservation Options:
TripAdvisor is proud to partner with Mandarin Oriental, Hotels.com, Hotwire, Expedia, Booking.com, Travelocity, Orbitz, Agoda, TripOnline SA, getaroom.com and HotelQuickly so you can book your Mandarin Oriental, Jakarta reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Mandarin Oriental, Jakarta Hotel Jakarta
Mandarin Jakarta
Jakarta Mandarin Oriental
Hotel Style:
#1 Business Hotel in Jakarta
#1 Romantic Hotel in Jakarta
#1 Family Hotel in Jakarta
#4 Spa Hotel in Jakarta
#4 Luxury Hotel in Jakarta
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Questions & Answers

Here's what travellers have asked, with answers from Mandarin Oriental, Jakarta staff and other travellers.
8 questions
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Questions? Get answers from Mandarin Oriental, Jakarta staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Book upper floors to access the 21st Fl lounge. Breakfasts, afternoon tea & suppers served there provide excellent food, comfort and value.”
433russellg, 24 Apr 2017 | Read review
“u can choose this Hotel because this Hotel is located in the main of the City. ^^”
  • this room was very comfort and feels like home ^^
rachmatikas, 29 Mar 2017 | Read review
“U can choose room that had window face to swimming pool, quite nice to see the pool and the main road from up above.”
  • u can see the Plaza Indonesia just across the street :)
22nandam, 26 Mar 2017 | Read review
“Sign up on their website for perks like free wifi when booking directly.”
NikhilP105, 13 Mar 2017 | Read review
“try to book room facing the welcome statue”
Mukhlisin2016, 8 Mar 2017 | Read review
5 of 5