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JW Marriott Hotel Jakarta

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#11 of 450 Hotels in Jakarta
Certificate of Excellence
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1 room 2 adults 0 children
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JW Marriott Hotel Jakarta
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1,108 Reviews from our TripAdvisor Community

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There are newer reviews for JW Marriott Hotel Jakarta
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Showing 973: English reviews
Bengaluru, India
Reviewed 2 weeks ago

I had chance to stay at JW Marriott Jakarta on my first visit to Indonesia. This hotel was a walking distance to where I had to go, and thus offered great convenience. The checkin experience was smooth, and the staff was courteous. The rooms was spacious and clean. The bathroom is comfortable. Rooms have mini-bars and they also keep beer....

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Helpful?
Thank Tathagat V
JKTJW-GM, Hotel Manager at JW Marriott Hotel Jakarta, responded to this review

Dear Tathagat V, Thank you for staying with us and sharing a positive review. I am continuously working with my team to ensure flawless service and to produce great experiences for our guests. I am glad that you enjoyed your time at our property. We would be very happy to host you again in your future visit to Jakarta. I...

Jakarta, Indonesia
Reviewed 2 weeks ago

I had dinner at the "International Coffee Shop Sailendra" on a Saturday night. The place was full. The buffet was well displayed. A wide variety of food on an open kitchen. The menu a la carte has some very good items, Indonesian and foreign dishes........We received un excellent service from MISNARINA, one of the Manager in the Restaurant: she is...

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Helpful?
Thank andydo999
JKTJW-GM, Hotel Manager at JW Marriott Hotel Jakarta, responded to this review

Dear andydo999, We appreciate you taking time to share with us your experience at our hotel. Thank you for your positive comments. I'm so happy to hear that you've had received an excellent service by Misnarina and you enjoyed the food especially at our Sailendra restaurant. Next time you are in the area, I would also recommend our PEARL or...

Reviewed 2 weeks ago

The hotel is right in the middle of what you need in Jakarta, exceptionally friendly and efficient staff, good service all round, great facilities for business and relaxation - absolutely great place.

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Helpful?
Thank HFNormolle
JKTJW-GM, Hotel Manager at JW Marriott Hotel Jakarta, responded to this review

Dear HFNormolle, Thank you for taking time in filling a review for us. I am very delighted to hear that our services, facilities, and staff have meet your expectations. We would love to host you again on your next visit and ensure that you will enjoy your stay as your previous one. I look forward to welcoming you back at...

Jimbaran, Indonesia
Reviewed 2 weeks ago

Three times already staying there.. find the service is always consistent. Love it, and be there again soon. Just realize, the swimming pool is not huge, typical business hotel. Location is very central near CBD and Diplomatic area.

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Helpful?
Thank Hanafi S
JKTJW-GM, Hotel Manager at JW Marriott Hotel Jakarta, responded to this review

Dear Hanafi S, We appreciate you taking time to share with us your experience at our hotel. Thank you for your positive comments. I am continuously working with my team to ensure flawless service and to produce great experiences for our guests. I am glad that you always enjoy your stay with us and I will be very happy to...

Seattle, Washington
Reviewed 2 weeks ago

Staff was exceptionally accommodating and helpful. The hotel provided one of the best experiences I have had, consistent with stays in other international JWW Marriotts, but slightly better. I would be happy to stay at this venue in Jakarta again.

Review collected in partnership with this hotel
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Helpful?
Thank bletson
JKTJW-GM, Hotel Manager at JW Marriott Hotel Jakarta, responded to this review

Dear bletson, Thank you for taking time in writing a review of your experience at JW Marriott Jakarta. I am very happy to hear that you have an enjoyable and pleasant time with us. I have shared your feedback to the entire team and it truly inspires them in doing better. We will be delighted to welcome you back the...

Jakarta, Indonesia
Reviewed 2 weeks ago

Again and again, staying at JW Marriott Hotel Jakarta feels like staying at home. Cozy, comfy... Room was good. Staffs were helpful. Breakfast at Sailendra Resto was awesome experience. Would love to stay there again next time.

Review collected in partnership with this hotel
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Helpful?
Thank laurence2610
JKTJW-GM, Hotel Manager at JW Marriott Hotel Jakarta, responded to this review

Dear laurence2610, It is a pleasure to know that you are enjoying your time at our hotel and also the food at our award winning Sailendra restaurant. We will be very happy to host you again on your next visit and I will ensure that your stay will be just as memorable as your previous one. Warmest Regards, Vikas Malik...

Manchester, Connecticut
Reviewed 2 weeks ago

I stayed at this hotel on business two nights in February. The hotel does not provide regular shuttle service to and from the airport, but you can arrange a pick-up with the hotel for a fee. I chose to take a taxi from the airport at a pre-negotiated rate equivalent to around $25 US Dollars. A word of caution using...

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Helpful?
Thank Greg A
JKTJW-GM, Hotel Manager at JW Marriott Hotel Jakarta, responded to this review

Dear Greg A, We appreciate you taking time to share with us your experience at our hotel. Thank you for your positive comments. I am continuously working with my team to ensure flawless service and to produce great experiences for our guests. I am glad that you enjoyed your time at JW Marriott Jakarta and we would love to welcome...

San Diego, California
Reviewed 3 weeks ago

Been to Jakarta once, stayed here, so nothing to compare it to. Location was central, views in almost all directions were great. Usually the best part of my stay is interacting with the staff of the Executive Lounge. Now, don't get me wrong, they were definitely up to standard here, but it was the *second* best part.... this place has...

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Helpful?
Thank Cpt_Midnight
JKTJW-GM, Hotel Manager at JW Marriott Hotel Jakarta, responded to this review

Dear Cpt_Midnight, Thank you very much for your time in filling up the TripAdvisor review. With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. Our associates are truly inspired by your feedback and it motivates them do better. Thank you for staying...

Kolkata, India
Reviewed 3 weeks ago

Stayed in this hotel for a week-long business trip. Great service from all the person. My rate included breakfast, and it was really great with lot of options. A very trivial thing but except one day, I had to ask for salt and pepper every day from someone servicing it. Interestingly, I asked them if they would warm up some...

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Helpful?
Thank indracal
JKTJW-GM, Hotel Manager at JW Marriott Hotel Jakarta, responded to this review

Dear indracal, Thank you very much for your time in filling up the TripAdvisor review. With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. Your valuable feedback have been shared with the team to ensure better experience in your future stay with...

Reviewed 3 weeks ago via mobile

I love the view from the room. Could catch the sunset and enjoying "the traffic" show" from the window. The welcoming chocolate somehow too milky for me. But in the Megakuningan surrounding,many great options to stay to.

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Helpful?
Thank Dyani G
JKTJW-GM, Hotel Manager at JW Marriott Hotel Jakarta, responded to this review

Dear Dyani G, Thank you for your wonderful comments and we are delighted that your stay was memorable. We are happy that you enjoyed our facilities and service provided by our associates. Your kind comments have been shared to our entire team and we all look forward to welcoming you back in the near future. Warmest regards, Vikas Malik Hotel...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free Parking
  • Breakfast included
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Public Wifi
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Breakfast included
  • Breakfast Available
Official Description (provided by the hotel)
Set 30Km from Jakarta International Airport, in the Golden Business Triangle of Mega Kuningan near multinational corporations, embassies and shopping centers, JW Marriott Hotel Jakarta indulges guests in a remarkable blend of comfort, luxury and exquisite services with its plush bedding, delightful amenities and its superior executive lounge at the 29th floor. Nourish your senses in the popular Alameda Spa with signature treatments, relax by the outdoor pool or sweat it out in our fully equipped health club. This luxury Jakarta hotel enthralls guests with its award-winning Jakarta restaurants such as Sailendra Restaurant's buffet with live cooking stations, Asuka Japanese Dining serving delectable dishes from Japan and Pearl Chinese Restaurant, serving superb fine dining Cantonese cuisine. Create memorable events in our grand ballroom that can hold up to 1500 guests, 23 meeting rooms and state of the art conference facilities. ... more   less 

Additional Information about JW Marriott Hotel Jakarta

Address: Jl. DR. Ide Anak Agung Gde Agung Kav. E 1.2 No. 1 & 2, Mega Kuningan, Jakarta 12950, Indonesia
Region: Indonesia > Java > Jakarta
Price Range: ₹ 8,982 - ₹ 12,669 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — JW Marriott Hotel Jakarta 5*
Number of rooms: 317
Reservation Options:
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Also Known As:
Jw Marriott Jakarta
Marriott Hotel Jakarta
Marriott Jakarta
Jakarta Marriott
Hotel Style:
#5 Romantic Hotel in Jakarta
#9 Family Hotel in Jakarta
#10 Spa Hotel in Jakarta
#10 Business Hotel in Jakarta
#11 Luxury Hotel in Jakarta
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Questions & Answers

Here's what travellers have asked, with answers from JW Marriott Hotel Jakarta staff and other travellers.
3 questions
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Questions? Get answers from JW Marriott Hotel Jakarta staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Take higher floors to have a good view of the city - by day and night.”
 of 5 bubbles gtshock, 15 Feb 2017 | Read review
“Ask for a good view”
 of 5 bubbles andydo999, 11 Feb 2017 | Read review
“Either side will have views over the city, higher floors better views obviously.”
 of 5 bubbles HFNormolle, 10 Feb 2017 | Read review
“Pay a little extra to include breakfast in your room rate.”
 of 5 bubbles GregA646, 8 Feb 2017 | Read review
“Uber is an awesome choice for travel here, I highly recommend it!”
 of 5 bubbles Cpt_Midnight, 5 Feb 2017 | Read review
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