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JW Marriott Hotel Jakarta

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#13 of 453 Hotels in Jakarta
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1 room 2 adults 0 children
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JW Marriott Hotel Jakarta
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1,127 Reviews from our TripAdvisor Community

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Showing 990: English reviews
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Singapore
Reviewed 2 days ago NEWvia mobile

Have been coming to this hotel during business trips for a few years now and the level of service from all staff cannot be faulted. Especially staff at the "Cakebox Cafe" and "Blue Martini" bar. This month I stayed for 2 weeks and wanted for nothing. Have to say JW Marriott Jakarta and Marriott Bangkok Soi 57 are by far...

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Thank Jason J
Reviewed 2 days ago NEW

Though the hotel rather dated, staff here are amazing and lives up the famous JW Marriott services. Did not manage to get their names, but every one of them are amazing. From the front desk, security, towards the restaurant staff! Kudos to the team!

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Thank Leti T
Reviewed 2 days ago NEW

It's been a year i need to go back and forth jakarta - singapore for business trip; practically almost every week need to stay in Jakarta. Atter work whole day, often need to work night and weekend too, i've been so lucky to have JW Marriott for place to stay. "home sweet home !", it's what i think each time...

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Thank Oki_Winarta
Reviewed 3 days ago NEW

stay for a night, the staffs are very attentive and always try to help. Breakfast spread are great and lots of variety offers. Overall, nice hotel with a wonderful staff! Keep it up and definitely will be back again.

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Thank Titus A
Metro Manila, Philippines
Reviewed 3 days ago NEW

Despite a less than satisfactory experience a few years ago I continue to be impressed with just how good the customer service is at this property. I always stay at the Marriott in Jakarta and the staff here are exceptional. From check in to the concierge, to the room service folks to the room attendants, the courtesy and friendly nature...

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Thank Patrick D
Reviewed 4 days ago NEW

Arguably one of the best hotels you could find at Jakarta's CBD. The room ia spacious and the interior is well-designed. The staffs, however, are the main highlight; they are super friendly! They are very helpful and really pay an individualized attention to me. Will definitely stay there again during my next visit to Jakarta!

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Thank Gerry C
Osaka, Japan
Reviewed 5 days ago NEW

I recently traveled to Jakarta on business and had the privilege to stay at the JW Marriott while there. The room was spacious and the bed was comfortable. But the staff was even better! From check in, throughout my stay, at the executive lounge, until check out, where I was presented with a small birthday gift, I felt well looked...

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Thank johnjmaguire1
JKTJW-GM, Hotel Manager at JW Marriott Hotel Jakarta, responded to this review

Dear johnjmaguire1, Thank you for taking time in writing us a review. I am glad to hear that our services had met your expectations and you enjoyed your stay at JW Marriott Jakarta. We will be very happy to host you again in the future and I will ensure that everything will be just as memorable. Happy belated birthday to...

Reviewed 1 week ago

First I want say thanks a lot to all staff in this hotel.usher staff Dinar, reception staff Tari, and a lot of executive lounge's staff I cannot remember all their name. It is my first time stay in Marriott Group's Hotel. I have stayed almost 10 hotels in Jakarta which cost from 1.5mio IDR Maybe this hotel little old. But...

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Thank 一灵 姚
JKTJW-GM, Hotel Manager at JW Marriott Hotel Jakarta, responded to this review

Dear 一灵 姚, We appreciate you taking time to share with us your experience at our hotel. Thank you for your positive comments. I am continuously working with my team to ensure flawless service and to produce great experiences for our guests. I am glad that you enjoyed our suite room. We would love to host you again and we...

Reviewed 1 week ago via mobile

This hotel is quiet famous for business visit because is placed in a prime location which is Kuningan. This surrounded by Mega Kuningan CBD. Not really good food for wedding catering because the taste is so so. But the ballroom is quiet big and good. For the food, Sylendra resto is very good.

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Thank Yohanes K
JKTJW-GM, Director of Food and Beverage at JW Marriott Hotel Jakarta, responded to this review

Dear Yohanes K, Thank you for taking time in writing us a review. I understand that the food quality provided by our catering is not up to your satisfaction, please kindly drop me an email at amol.more@marriott.com so that I can respond further to your concern and we can improve our operations. Thank you again for sharing your comment and...

Reviewed 2 weeks ago via mobile

JW Marriot is still one of the good hotel. Staffs were great, from the arrival, security to the reception were awesome. Polite and warm. But when we got into our room, which is still good but i can catch the old atmosphere of the old situation. Which i think needs a serious refreshment. Breakfast were good as well. But a...

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Thank nurul h
JKTJW-GM, Hotel Manager at JW Marriott Hotel Jakarta, responded to this review

Dear nurul h, Thank you for taking time in writing us a review. I am delighted to hear that the services given had met your expectations. As a valued guest, your feedback is shared with the Maintenance department and currently we are in discussion of doing soft renovations in all area of the hotel. I hope we can better your...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free Parking
  • Breakfast included
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Public Wifi
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Breakfast included
  • Breakfast Available
Official Description (provided by the hotel)
Set 30Km from Jakarta International Airport, in the Golden Business Triangle of Mega Kuningan near multinational corporations, embassies and shopping centers, JW Marriott Hotel Jakarta indulges guests in a remarkable blend of comfort, luxury and exquisite services with its plush bedding, delightful amenities and its superior executive lounge at the 29th floor. Nourish your senses in the popular Alameda Spa with signature treatments, relax by the outdoor pool or sweat it out in our fully equipped health club. This luxury Jakarta hotel enthralls guests with its award-winning Jakarta restaurants such as Sailendra Restaurant's buffet with live cooking stations, Asuka Japanese Dining serving delectable dishes from Japan and Pearl Chinese Restaurant, serving superb fine dining Cantonese cuisine. Create memorable events in our grand ballroom that can hold up to 1500 guests, 23 meeting rooms and state of the art conference facilities. ... more   less 

Additional Information about JW Marriott Hotel Jakarta

Address: Jl. DR. Ide Anak Agung Gde Agung Kav. E 1.2 No. 1 & 2, Mega Kuningan, Jakarta 12950, Indonesia
Region: Indonesia > Java > Jakarta
Price Range: ₹ 9,098 - ₹ 13,483 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — JW Marriott Hotel Jakarta 5*
Number of rooms: 317
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Also Known As:
Jw Marriott Jakarta
Marriott Hotel Jakarta
Marriott Jakarta
Jakarta Marriott
Hotel Style:
#5 Romantic Hotel in Jakarta
#9 Family Hotel in Jakarta
#10 Business Hotel in Jakarta
#12 Spa Hotel in Jakarta
#13 Luxury Hotel in Jakarta
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Questions & Answers

Here's what travellers have asked, with answers from JW Marriott Hotel Jakarta staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“choose the one facing ambassador mall cause it will give unblock view”
 of 5 bubbles Oki_Winarta, 25 Mar 2017 | Read review
“join marriott rewards in advance, email the hotel about your arrival, they will upgrade you”
 of 5 bubbles thedragon67, 10 Mar 2017 | Read review
“Take higher floors to have a good view of the city - by day and night.”
 of 5 bubbles gtshock, 15 Feb 2017 | Read review
“Ask for a good view”
 of 5 bubbles andydo999, 11 Feb 2017 | Read review
“Either side will have views over the city, higher floors better views obviously.”
 of 5 bubbles HFNormolle, 10 Feb 2017 | Read review
5 of 5