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JW Marriott Hotel Jakarta

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#12 of 450 Hotels in Jakarta
Certificate of Excellence
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JW Marriott Hotel Jakarta
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1,103 Reviews from our TripAdvisor Community

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Showing 969: English reviews
Reviewed 2 days ago NEWvia mobile

Bersama keluarga besar SDP angkatan 1 Batch 10 B kami menikmati malam terbaik selama pendidikan..dengan 4 services which are be present, be open, be thoughful and be swift... this is service excellent..

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Helpful?
Thank MelyNazhoe
JKTJW-GM, Hotel Manager at JW Marriott Hotel Jakarta, responded to this review

Dear MelyNazhoe, We appreciate you taking time to share with us your experience at our hotel. Thank you for your positive comments. I am continuously working with my team to ensure flawless service and to produce great experiences for our guests. I am glad that you enjoyed your time at the property and I will be looking forward to welcome...

Kuala Lumpur
Reviewed 2 days ago NEW

The staff are warm & attentive. Everyone from the security to doormen & reception goes out of their way to make one welcome. The breakfast spread @ the restaurant is always a treat. One can even make special dietary requests!

Review collected in partnership with this hotel
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Helpful?
Thank Bee K
JKTJW-GM, Hotel Manager at JW Marriott Hotel Jakarta, responded to this review

Dear Bee K, I am so happy to hear that the level of services provided had met your expectations. I am continuously working with my team to ensure flawless service and to produce great experiences for our guests. I am glad that you enjoyed the breakfast time at our hotel and we would love to host you again on your...

Singapore, Singapore
Reviewed 2 days ago NEW

i really like my stay at the Marriott. I checked in very late and was very tired but the staff made everything simple and were great. The room was very clean and appealing although i recommend to change the carpet. bathroom was spacious and I loved the bathtub. the breakfast came sharp at 0600 and was served with great Indonesian...

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Helpful?
Thank DANYSTYLE
JKTJW-GM, Hotel Manager at JW Marriott Hotel Jakarta, responded to this review

Dear DANYSTYLE, We appreciate you taking time to share with us your experience at our hotel. Thank you for your positive comments. I am continuously working with my team to ensure flawless service and to produce great experiences for our guests. We are also currently in discussion of doing soft renovations on the overall area of the hotel. I will...

Tainan, Taiwan
Reviewed 4 days ago NEWvia mobile

Hotel staffs are friendly. The room we were assigned was a bit out dated, not really my idea of "JW Marriott" Hotel provides free shuttle service to the near by mall, like LOTTE. Concierge team were informative and helpful!

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Helpful?
Thank Amy C
JKTJW-GM, Hotel Manager at JW Marriott Hotel Jakarta, responded to this review

Dear Amy C, Thank you for taking time in writing us a review. With a mission to deliver superior customer service, I am glad to hear that the service provided had met your expectation. I have also shared your feedback to the entire team and we are currently in discussion of doing soft renovations on the overall area of the...

Singapore, Singapore
Reviewed 5 days ago NEW

My wife, my daugher and I were at this hotel from 9th till 14th of February 2017. It was a working trip for my daughter and a vacation for my wife and I. The hospitality we received right from the time the taxi dropped us at the entrance till we were checked-in at the Club Lounge were quick, friendly and...

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Helpful?
Thank gtshock
JKTJW-GM, Hotel Manager at JW Marriott Hotel Jakarta, responded to this review

Dear gtshock, I am very happy to hear that the level of services provided by our team had meet your expectation. I will continuously working with my team to ensure flawless service and to produce great experiences for our guests. We would love to host you and your family again and we will ensure that the food and your stay...

Los Angeles, California
Reviewed 5 days ago NEWvia mobile

Great location close to business center, shopping and top notch restaurants and night life. Security is tight, service is excellent as expected from a 5 stars hotel. The room is very clean with a complete complementary items. The bed is very comfortable with lots of pillows. The shower and bath also nice and large. The buffet at the 1st floor...

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Helpful?
Thank Rudy M
JKTJW-GM, Hotel Manager at JW Marriott Hotel Jakarta, responded to this review

Dear Rudy M, We appreciate you taking time to share with us your experience at our hotel. Thank you for your positive comments. I am continuously working with my team to ensure flawless service and to produce great experiences for our guests. I am glad that you enjoyed your time at JW Marriott Jakarta and I will be very happy...

Bengaluru, India
Reviewed 1 week ago

I had chance to stay at JW Marriott Jakarta on my first visit to Indonesia. This hotel was a walking distance to where I had to go, and thus offered great convenience. The checkin experience was smooth, and the staff was courteous. The rooms was spacious and clean. The bathroom is comfortable. Rooms have mini-bars and they also keep beer....

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Helpful?
Thank Tathagat V
JKTJW-GM, Hotel Manager at JW Marriott Hotel Jakarta, responded to this review

Dear Tathagat V, Thank you for staying with us and sharing a positive review. I am continuously working with my team to ensure flawless service and to produce great experiences for our guests. I am glad that you enjoyed your time at our property. We would be very happy to host you again in your future visit to Jakarta. I...

Jakarta, Indonesia
Reviewed 1 week ago

I had dinner at the "International Coffee Shop Sailendra" on a Saturday night. The place was full. The buffet was well displayed. A wide variety of food on an open kitchen. The menu a la carte has some very good items, Indonesian and foreign dishes........We received un excellent service from MISNARINA, one of the Manager in the Restaurant: she is...

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Helpful?
Thank andydo999
JKTJW-GM, Hotel Manager at JW Marriott Hotel Jakarta, responded to this review

Dear andydo999, We appreciate you taking time to share with us your experience at our hotel. Thank you for your positive comments. I'm so happy to hear that you've had received an excellent service by Misnarina and you enjoyed the food especially at our Sailendra restaurant. Next time you are in the area, I would also recommend our PEARL or...

Reviewed 1 week ago

The hotel is right in the middle of what you need in Jakarta, exceptionally friendly and efficient staff, good service all round, great facilities for business and relaxation - absolutely great place.

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Helpful?
Thank HFNormolle
JKTJW-GM, Hotel Manager at JW Marriott Hotel Jakarta, responded to this review

Dear HFNormolle, Thank you for taking time in filling a review for us. I am very delighted to hear that our services, facilities, and staff have meet your expectations. We would love to host you again on your next visit and ensure that you will enjoy your stay as your previous one. I look forward to welcoming you back at...

Jimbaran, Indonesia
Reviewed 1 week ago

Three times already staying there.. find the service is always consistent. Love it, and be there again soon. Just realize, the swimming pool is not huge, typical business hotel. Location is very central near CBD and Diplomatic area.

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Helpful?
Thank Hanafi S
JKTJW-GM, Hotel Manager at JW Marriott Hotel Jakarta, responded to this review

Dear Hanafi S, We appreciate you taking time to share with us your experience at our hotel. Thank you for your positive comments. I am continuously working with my team to ensure flawless service and to produce great experiences for our guests. I am glad that you always enjoy your stay with us and I will be very happy to...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free Parking
  • Breakfast included
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Public Wifi
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Breakfast included
  • Breakfast Available
Official Description (provided by the hotel)
Set 30Km from Jakarta International Airport, in the Golden Business Triangle of Mega Kuningan near multinational corporations, embassies and shopping centers, JW Marriott Hotel Jakarta indulges guests in a remarkable blend of comfort, luxury and exquisite services with its plush bedding, delightful amenities and its superior executive lounge at the 29th floor. Nourish your senses in the popular Alameda Spa with signature treatments, relax by the outdoor pool or sweat it out in our fully equipped health club. This luxury Jakarta hotel enthralls guests with its award-winning Jakarta restaurants such as Sailendra Restaurant's buffet with live cooking stations, Asuka Japanese Dining serving delectable dishes from Japan and Pearl Chinese Restaurant, serving superb fine dining Cantonese cuisine. Create memorable events in our grand ballroom that can hold up to 1500 guests, 23 meeting rooms and state of the art conference facilities. ... more   less 

Additional Information about JW Marriott Hotel Jakarta

Address: Jl. DR. Ide Anak Agung Gde Agung Kav. E 1.2 No. 1 & 2, Mega Kuningan, Jakarta 12950, Indonesia
Region: Indonesia > Java > Jakarta
Price Range: ₹ 9,006 - ₹ 12,635 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — JW Marriott Hotel Jakarta 5*
Number of rooms: 317
Reservation Options:
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Also Known As:
Jw Marriott Jakarta
Marriott Hotel Jakarta
Marriott Jakarta
Jakarta Marriott
Hotel Style:
#5 Romantic Hotel in Jakarta
#9 Family Hotel in Jakarta
#10 Business Hotel in Jakarta
#11 Spa Hotel in Jakarta
#12 Luxury Hotel in Jakarta
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Questions & Answers

Here's what travellers have asked, with answers from JW Marriott Hotel Jakarta staff and other travellers.
3 questions
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Questions? Get answers from JW Marriott Hotel Jakarta staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Take higher floors to have a good view of the city - by day and night.”
 of 5 bubbles gtshock, 15 Feb 2017 | Read review
“Ask for a good view”
 of 5 bubbles andydo999, 11 Feb 2017 | Read review
“Either side will have views over the city, higher floors better views obviously.”
 of 5 bubbles HFNormolle, 10 Feb 2017 | Read review
“Pay a little extra to include breakfast in your room rate.”
 of 5 bubbles GregA646, 8 Feb 2017 | Read review
“Uber is an awesome choice for travel here, I highly recommend it!”
 of 5 bubbles Cpt_Midnight, 5 Feb 2017 | Read review
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