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JW Marriott Hotel Jakarta

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Traveller (663)
Room & Suite (262)
Dining (67)
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Overview
  • Excellent64%
  • Very good28%
  • Average6%
  • Poor1%
  • Terrible1%
Travellers talk about
AMENITIES
Free Internet
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
5 Star Hotel
All hotel details
Additional information
Offers from JW Marriott Hotel Jakarta
Special Offer: Member Rates
Hotel packages
Hotel deals
Offers from JW Marriott Hotel Jakarta
Special Offer: Member Rates
Hotel packages
Hotel deals
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Reviews (1,423)
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1,247 results
Traveller rating
795
336
76
17
23
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795
336
76
17
23
Show reviews that mention
All reviewsthe executive loungesailendra restaurantsecurity checkmega kuninganbusiness triproom servicewonderful hotelbreakfast spreadrestaurant stafffive star hotelhome away from homefitness centerbusiness hotelbusiness districtshopping mallconciergemeeting
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1 - 5 of 1,247 reviews
Reviewed yesterday via mobile

Thank you for a great stay. The staff is very well trained and super service minded. Will do their best to facilitate all your requests. Lounge has a great breakfast and dinner/snacks. Recommended hotel.

Thank SigDug
Reviewed 4 days ago via mobile

Thank you Marriott for giving us pleasant five star experience during our stat. Friendly and helpful staffs, great location, great room and great breakfast! If you need for luxury, comfort, and great food, this hotel will surely fills your needs.More

Thank philip t
Response from JKTJW-GM, Director of Rooms at JW Marriott Hotel JakartaResponded 3 days ago

Dear Philip T, Thank you for taking the time to share your experience at JW Marriott Hotel Jakarta. We appreciate your positive comments and I am glad that you enjoyed your stay. I am continuously working with my team to ensure flawless service and to...More

Reviewed 4 days ago

I am a JW preferred member, first impression of entering the hotel is elegant, luxurious and comfortable. the in-room facilities are nice, neat and clean. very suitable for rest and relax from daily routine. if my weekend is also often brunch at sailendra restaurant, the...More

Thank ulfahknt
Response from JKTJW-GM, Director of Rooms at JW Marriott Hotel JakartaResponded 3 days ago

Dear Ulfahknt, We appreciate you taking time to share your experience at our hotel. Thank you for your positive comments. I am continuously working with my team to ensure flawless service and to produce great experiences for our guests. We would love to host you...More

Reviewed 6 days ago

Stayed for 5 nights with points before our tour in early May. Experienced the BEST and most friendly conciege service in my 30 years with Marriott. Location was central. Security was tight. Gym was smaller but adequate. Exec lounge was relaxing and offered a variety...More

Thank Patrick M
Response from JKTJW-GM, Director of Rooms at JW Marriott Hotel JakartaResponded 5 days ago

Dear Patrick M, Thank you for taking time in sharing your experience with us. I am delighted to hear that our team have been doing a fantastic job in creating a wonderful time for you. Your comment had been shared directly with the entire team...More

Reviewed 1 week ago

J W Marriott hotel in Jakarta is well located for me as my office is just 10 minutes walk and also has various malls and eating options in 1-20 minutes walking distance as using a car may take substantially longer to reach. The hotel is...More

Thank Shubhro M
Response from JKTJW-GM, Director of Rooms at JW Marriott Hotel JakartaResponded 6 days ago

Dear Shubhro M, Thank you for taking time in sharing your valuable feedback with us. I am happy to hear that our services had met your expectation. We are currently in the project of doing soft renovations in the overall area of the hotel to...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Free Parking
Bar/Lounge
Free Internet
Breakfast included
Spa
Hotel Amenities
Room Service
Business Centre with Internet Access
Free Parking
Breakfast included
Children Activities (Kid / Family Friendly)
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Outdoor pool
Details
Price range
US$ 112 - US$ 235 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Romantic Hotel in Jakarta
#10 Business Hotel in Jakarta
#20 Spa Hotel in Jakarta
#21 Luxury Hotel in Jakarta
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available
Details
Price range
US$ 112 - US$ 235 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Romantic Hotel in Jakarta
#10 Business Hotel in Jakarta
#20 Spa Hotel in Jakarta
#21 Luxury Hotel in Jakarta
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available
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Traveller (663)
Room & Suite (262)
Dining (67)
Pool & Beach (26)
Business Centre & Event Rooms (13)
Family and Play Areas (1)
Questions & Answers
Ask a question
bdd45
4 August 2017|
AnswerShow all 3 answers
Response from mirko m | Reviewed this property |
I have no idea, never tried. Why would you have a sauna in Jakarta ????
0
Votes
silveritte
17 July 2017|
AnswerShow all 2 answers
Response from Aaron V | Reviewed this property |
It depends which departments you want to contact sales / reservation or customer care.
0
Votes
ushawar
26 May 2017|
AnswerShow all 2 answers
Response from carlconley | Reviewed this property |
Yes, Silver bird pick up at airport. 400,000 IDR about 30 dollars. You can also take a blue bird taxi but there is a waiting line. With Silver Bird it's executive no-wait service all the way. They use Mercedes Benz.
0
Votes
Room Tips
"Higher floor rooms give a good view of Jakarta."
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"Rooms on higher floor"
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"high floor with city view"
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"Ask for Higher Floor with Breakfast and Breakfast is outstanding"
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