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Hotel Gran Mahakam Jakarta

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Hotel Gran Mahakam Jakarta
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470 Reviews from our TripAdvisor Community

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Showing 355: English reviews
Japan
Reviewed 6 days ago NEW

Newspaper does not come first morning everytime. But all staffs are friendly and I was satisfied with the stay. I like crape as well as hot cake in breakfast. Before they changed day by day, however, recently, hot cake is only served every morning.

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Helpful?
Thank 35akirai
GranMahakamHotel, Executive Assistant Manager at Hotel Gran Mahakam Jakarta, responded to this review

Dear 35akirai, Warmest Greetings from Gran Mahakam Hotel, Thank you for your feedback regarding your current stay; we really appreciate it as it allows us to improve our service and facilities. We note your comments and have shared it to our entire team. We delighted to know that you impressed with our friendly stay and you satisfied with your stay....

Delhi
Reviewed 1 week ago

The hotel is well maintained. Rooms and bathroom are well fitted out and modern. Staff is courteous. Breakfast has limitations as it has primarily domestic menu. They could make it more international. Location wise it's in the interior and away from the main roads.

Review collected in partnership with this hotel
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Helpful?
Thank DELHILife
GranMahakamHotel, Executive Assistant Manager at Hotel Gran Mahakam Jakarta, responded to this review

Dear DELHILife, Warmest Greetings from Gran Mahakam Hotel! Thank you for your review regarding your current stay, we really appreciate it as it allows us to improve our service and facilities. We have shared your feedback in regards with the rooms and bathroom, courteous staff, strategic location as well as our domestic menu. We look forward to welcoming you again...

Jakarta, Indonesia
Reviewed 2 weeks ago

Convenient location with friendly staff. Breakfast choice have a lot of variety food with different choice of food every day. We have good quality of sleep. Check in and check out were efficient with good service. Very personalized service. Will surely come back to stay.

Review collected in partnership with this hotel
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Helpful?
Thank 467catharinad
GranMahakamHotel, Executive Assistant Manager at Hotel Gran Mahakam Jakarta, responded to this review

Dear 467catharinad, Warmest Greetings from Gran Mahakam Hotel, Thank you for your feedback in regards with your current stay. We delighted to know that you enjoyed our hospitality. Your compliments about our convenient location, friendly staff, a lot of variety food, nice room for your quality of sleep, as well as our personalized service, have been conveyed to our entire...

Tathra, Australia
Reviewed 2 weeks ago

Rarely to you expirence such quality and service, it was an absolute pleasure to stay at the Hotel Gran Mahakam in Jakarta. I would highly recommend a stay here for anyone thinking about treating themselves to a truly remarkable Indonesian expirence.

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Helpful?
Thank jace_ray
GranMahakamHotel, Executive Assistant Manager at Hotel Gran Mahakam Jakarta, responded to this review

Dear jace_ray, Warmest Greetings from Gran Mahakam Hotel, We are happy to receive this 5 - star review and to know that you impressed with our facilities and services during your recent stay. Your compliments regarding our quality, as well as our hospitality have been shared to our entire Hotel's team. We also delighted to read that you recommended our...

Sydney, Australia
Reviewed 2 weeks ago via mobile

I really like this hotel for what it isn't. It is not one of those super flashy over the top large establishments full of expensive restaurants on a major road. Rather it is a charming more personal hotel with very nice staff and a really good feel. It is clean and comfortable with a good restaurant. Also in a great...

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Helpful?
Thank Epikourios
GranMahakamHotel, Executive Assistant Manager at Hotel Gran Mahakam Jakarta, responded to this review

Dear Epikourios, Greetings from Gran Mahakam Hotel! Thank you for your feedback regarding your current stay; we really appreciate your effort and time to share on this TripAdvisor. A charming and personal hotel with nice staff and good feel, a clean and comfortable hotel with a good restaurant, as well as our strategic locations, those are provided to all of...

Jakarta, Indonesia
Reviewed 2 weeks ago

Came here few times for leisure.. had a great time there. love the room, great pool and spa, not to mention the buffet was very delicious. in love with the Balinese food and onde onde..sushi was fresh..cant wait to have another time here again. worth it :)

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Helpful?
Thank fennymudani
GranMahakamHotel, Executive Assistant Manager at Hotel Gran Mahakam Jakarta, responded to this review

Dear fennymudani, Warmest Greetings from Gran Mahakam Hotel! We delighted to receive your kind 5 - star review you gave to us regarding your current stay at our Hotel. Your compliments about our lovely room, great pool and spa, as well as our delicious buffet at Le Gran Cafe, have been conveyed to our entire team. We are looking forward...

Jakarta, Indonesia
Reviewed 2 weeks ago

Overall the room service was fine. But the room was cleaned around 12 oclock. Since, my business workshop was in the same conference, i usually went to the room after lunch to pray (sholat). So i was disappointed when my room wasn't cleaned yet The wifi was very poor so we decided to use our portable wifi The aircon in...

Review collected in partnership with this hotel
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Helpful?
Thank gwinnee
GranMahakamHotel, Executive Assistant Manager at Hotel Gran Mahakam Jakarta, responded to this review

Dear gwinnee, Warmest Greetings from Gran Mahakam Hotel! First of all, we appreciate your time and effort to write this feedback regarding your current stay. Second, we note with regret that you experienced the unpleasant thing with us. The time for cleaning your room, the Wi-Fi connection, as well as the air conditioner. Please rest assured that we take this...

Osaka, Japan
Reviewed 3 weeks ago

Location is very convenient and it takes about 40 min., from the airport to hotel by taxi. There are many restaurants and shopping mall and convenience stores by just walking distance. The hotel room is also nice and clean and hotel staffs are also very kind and friendly.

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Helpful?
Thank 588tomo
GranMahakamHotel, Executive Assistant Manager at Hotel Gran Mahakam Jakarta, responded to this review

Dear 588tomo - san, Warmest Greetings from Gran Mahakam Hotel, Thank you for taking your valuable time to write and share your nice experience here on TripAdvisor. We delighted to know that you enjoyed your stay at our Hotel. Your compliments in regards with the convenient and strategic location, nice room, as well as our hospitality from the staff, have...

Singapore, Singapore
Reviewed 4 weeks ago

It was my first time here as I had a meeting at the ASEAN Secretariat, which is located nearby. The hotel needs to improve its service. Internet was patchy, not working at times, the TV signal was blurry for many international channels, they offered me a wake-up call at 5:15 am to go to the airport and never called me...

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Helpful?
Thank CKuriyama
GranMahakamHotel, Executive Assistant Manager at Hotel Gran Mahakam Jakarta, responded to this review

Dear CKuriyama, We noted with regret your experience at our hotel in regards with the internet, TV signal, as well as the missed wake-up call. We have shared your feedback to the team and steps were taken to ensure the highest standard of service. We really appreciated your comment as it assists us when looking to improve the services that...

Bandar Seri Begawan, Brunei Darussalam
Reviewed 4 weeks ago

From the moment I stepped arrived at the hotel, I was greeted by smiles eventhough it was close to two in the morning! The hotel in itself was clean and smelt very nice, it was the staff that made my stay very pleasant.

Review collected in partnership with this hotel
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Helpful?
Thank AlizaJay
GranMahakamHotel, Executive Assistant Manager at Hotel Gran Mahakam Jakarta, responded to this review

Dear AlizaJay, Warmest Greetings from Gran Mahakam Hotel! Thank you for your kind feedback in regards with your current stay; we really appreciate it. The hospitality, facilities and service we provided to all of our guests to make them feel like home. We glad to know that you enjoyed your stay at our Hotel and made your stay very pleasant....

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
Food & drink at the hotel
Le Gran Cafe
Le Gran Cafe
Cuisines: Sushi, Asian, Indonesian, International
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
This European-style luxury Gran Mahakam is located in the main residential area of South Jakarta, just a few minutes from the central business district and Block-M shopping area. All rooms, suites and apartments are exquisitely and elegantly furnished. The hotel offers an extensive range of 5-star recreational facilities and can make special golf arrangements for guests. Relax in the intimate ambiance of this elegant boutique hotel, where you will receive a personalized, unique service. ... more   less 

Additional Information about Hotel Gran Mahakam Jakarta

Address: Jl. Mahakam I no.8, Blok M, Jakarta 12130, Indonesia
Region: Indonesia > Java > Jakarta > Kebayoran Baru
Price Range: ₹ 6,923 - ₹ 10,552 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Hotel Gran Mahakam Jakarta 4.5*
Number of rooms: 158
Reservation Options:
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Hotel Style:
#18 Business Hotel in Jakarta
#24 Spa Hotel in Jakarta
#35 Luxury Hotel in Jakarta
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Gran Mahakam Jakarta staff and other travellers.
2 questions
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Colombo, Sri Lanka

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Questions? Get answers from Hotel Gran Mahakam Jakarta staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Elevators can be quite long to wait when there's an event.”
 of 5 bubbles IvanAditia96, 15 Jan 2017 | Read review
“I don't think you can go wrong since all the rooms seem special!”
 of 5 bubbles janesS6848MZ, 19 Nov 2016 | Read review
“Aim for a higher floor if you're a light sleeper.”
 of 5 bubbles Zanlan, 3 Sep 2016 | Read review
“Near by the swimming pool”
 of 5 bubbles Im9388, 17 Aug 2016 | Read review
“The rooms facing south have a better view”
  • Bathroom
  • The room with floor to ceiling windows
 of 5 bubbles 254franzk, 27 Jul 2016 | Read review
5 of 5