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Mercure Jakarta Kota

Traveller (323)
Room & Suite (310)
Dining (90)
Certificate of Excellence

About

Location
Cleanliness
Service
Value
Certificate of Excellence
Mercure Jakarta Kota is located in Chinatown, close to Jakarta's CBD. 5 minute walk from the GLODOK Electronic mall and BATAVIA. 2 km from the MANGGA DUA shopping centre, 2 km from the Presidential Palace, and also located on the Jakarta Busway, with buses running directly to the CBD (5 km). 243 air-conditioned smoking and non-smoking rooms available. The hotel has 2 restaurants, a lounge bar and 4 meeting rooms for seminars and conferences (500 people). FREE WIFI in all rooms and hotel public areas.
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Property amenities
Restaurant
Room service
Fitness Centre with Gym / Workout Room
Bar/Lounge
Free parking
Free High Speed Internet (WiFi)
Pool
Spa
Airport transportation
Banquet Room
Breakfast Available
Business Centre with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Hot Tub
Laundry Service
Meeting rooms
Multilingual Staff
Outdoor pool
Public Wifi
Wheelchair Access
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Room features
Air conditioning
Non-smoking rooms
Smoking rooms available
Suites
Good to know
HOTEL STYLE
Value
Quiet
HOTEL CLASS
689Reviews
712Photos
8Q+A
42Room tips
Traveller rating
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  • 138
  • 35
  • 18
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  • English
Popular mentions
Dear Pak Jamal & Team, Would like to thank yourself, Pak Sutiyono, Reception, F&B, Housekeeping, Concierge/Security for the friendliness, warmth, dedication and attention to details that has again made our recent 2-week stay at your hotel filled with pleasant and fond memories.
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Response from Jamal-Mhd, Manajer Umum at Mercure Jakarta Kota
Responded 2 days ago
Dear Mr. Tony, I would like to sincerely thank you for staying with Mercure Jakarta Kota and for taking the time to share your experience during your stay. Your positive praises towards our staff, has been shared accordingly with the team as this is one of the tools to always motivate the team to continuously provide great service to our guests. All colleagues of Mercure Jakarta Kota are looking forward to welcoming you back in the near future. Sincerely, Jamal Muhamad - General Manager
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I stayed there with my friend for business trip. It was a large room with beautiful city view. Staff were friendly especially for housekeeping tat fulfill all my requests hahaha also thanks for the awesome reception shaprina and team who help us with the quick check in. I will
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Response from Jamal-Mhd, Manajer Umum at Mercure Jakarta Kota
Responded 2 days ago
Dear Valued Guest, Thank you for taking the time to share your feedback. We are very happy to know that our hotel is accommodate your stay. We hope to welcome you back to our hotel very soon! Mercurely Yours, Jamal Muhamad - General Manager
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+26
We arrived at Mercure Jakarta Kota on February 9, a day before my cousin's birthday but they had prepared a special room service ahead. Checking in was easy. The main lobby was magnificent, with a well-crafted stained glass cupola. Entering the room, we were welcomed by a
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Response from Jamal-Mhd, Manajer Umum at Mercure Jakarta Kota
Responded 4 weeks ago
Dear Mr. Klaus Rachman, I would like to sincerely thank you for staying with Mercure Jakarta Kota and for taking the time to share your experience during your stay. Your positive praises towards our colleague - Mr. Edwin, Ms. Uli, Mr. Ali and Ms. Nova, has been shared accordingly with the team as this is one of the tools to always motivate the team to continuously provide great service to our guests. I took note of some areas of improvement during your stay and please rest assure that we are taking it seriously and find ways to improve it. Your feedback is highly appreciated as this will help us improve the level of service to our guests. We sincerely thank you for sharing your experience and we do look forward to welcoming you back to Mercure Jakarta Kota With kindest regards, Jamal Muhamad - General Manager
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It is good hotel with maintained cleanliness,Good bathroom, great bed.Spacious room. Wash basin tap leaks a little.Perfect location, breakfast was superb Overall, i was pretty satisfied with this accommodation
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Response from Jamal-Mhd, Manajer Umum at Mercure Jakarta Kota
Responded 4 weeks ago
Dear Mr. Alfred H, Thank you for taking the time to share your feedback. We are very happy to know that our hotel is accommodate your stay. We hope to welcome you back to our hotel very soon! Mercurely Yours, Jamal Muhamad - General Manager
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The Hotel is Center of Town in Jakarta, Very Near to Shopping and others, The Hotel is Very Good Deal and Service, My Special Thanks to Mr.Sutiyona and Ms.Gayah for giving Very Special Rate and Special care for me, Ms.Lindang also Take care well me when I going to take Breakfast
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Response from Jamal-Mhd, Manajer Umum at Mercure Jakarta Kota
Responded 4 Feb 2019
Dear Mr. Pandy, I would like to sincerely thank you for staying with Mercure Jakarta Kota and for taking the time to share your experience during your stay in Trip Advisor. Your positive praises towards our colleague, has been shared accordingly with the team as this is one of the tools to always motivate the team to continuously provide great service to our guests. I am delighted that you are planning to visit us again and all colleagues of Mercure Jakarta Kota are looking forward to welcoming you back in the near future. Sincerely, Jamal Muhamad - General Manager
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All photosTravellerRoom & SuiteDining Pool & BeachBusiness Centre & Event Rooms
Professional photo exclusively commissioned by TripAdvisorMercure Jakarta Kota
The Superior Double Room at the Mercure Jakarta Kota
Professional photo exclusively commissioned by TripAdvisorMercure Jakarta Kota
The Presidential Suite at the Mercure Jakarta Kota
Professional photo exclusively commissioned by TripAdvisorMercure Jakarta Kota
The Executive Suite at the Mercure Jakarta Kota
Bed
Professional photo exclusively commissioned by TripAdvisorMercure Jakarta Kota
The Superior Double Room at the Mercure Jakarta Kota
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As I observe, they don't specifically serve vegetarian menu, but there are some vegetarian dishes such as salads, gado-gado, eggs, etc. Just ask which menu are vegetarian, or ask special vegetarian menu for breakfast during check in so the chef will make one for you.
0 votes
No, they don't. Or at least, they didn't in February 2018.
0 votes
Many non halal food there yaa?
Sorry for the super late reply. Not recall exactly, but they offer a series of options, which I believe will not let you down.
1 vote
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hello farah, yes, i am quite sure you can ask for extra bed. rooms are quite big and i have seen some very good extra beds in the corridor before they install them.
0 votes
TV are there flat screen TV's in the room are there English channels Answer: Yes, flat screen TV with International channels including English language Gym are there treadmills, free weights and weight machines Answer: Gym and swimming pool facilities free for stay guest Noise from the street Answer: No street noise in the room Is there a workable mini-fridge in the room, at Novotel the fridge highest setting is warm. Answer: mini bar package is offer during check-in
0 votes
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12
"Highly recommended"
"room at the corner is huge"
"The back would avoid the noise of the busy road in front. We were upgraded free. Ask friendly concierge/greeter who fixes any problems."
"All rooms are good but ask for a view of the city as it looks wonderful at night with the light buildings around."
"Rooms facing west have more of a city view."
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PRICE RANGE
US$ 37 - US$ 54 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
mercure jakarta kota hotel jakarta
LOCATION
IndonesiaJavaJakarta
NUMBER OF ROOMS
243
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