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Mercure Jakarta Kota

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483 Reviews from our TripAdvisor Community

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Showing 309: English reviews
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Jakarta, Indonesia
Reviewed 1 week ago NEWvia mobile

I stayed here for a short staycation. I chose Mercure Jakarta Kota because of the location; lots of restaurants within walking distance and located right in front of Olimo Busway shelter, also I got pretty good deal rate from its website, which include breakfast and dining credit (Rp.100.000). The hotel building is not that modern, the lobby wasn't that luxurious,...

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Helpful?
Thank herrichan
Jamal-Mhd, General Manager at Mercure Jakarta Kota, responded to this review

Dear Mr. Herrichan, Thank you so much for giving us such a great feedback. Your feedback is helping us to maintaining and increasing our services and product. We are glad that you enjoyed your stay, nothing would makes us happy rather than you happy staying with us. We will discuss your feedback and take action for this. Hopefully we can...

Reviewed 1 week ago

Comfort is hardly a benchmark in hospitality now a days - it’s more of an industry norm. Referring to a hotel as comfortable sounds more of a cliché than anything else. It is the personal touch and attention that always makes me return to Mercure Jakarta Kota. My stay in the hotel last month was my fifth stay at the...

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Helpful?
1Thank Sheshadri S
Jamal-Mhd, General Manager at Mercure Jakarta Kota, responded to this review

Dear Mr. Sheshadri, Thank you for giving us a perfect rating and for your loyalty towards Mercure Jakarta Kota. I’m sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. Do checkout our Facebook and Twitter pages for promos that you might be interested in. Looking forward to seeing you again soon. Take...

bandung
Reviewed 1 week ago

the hotel is good and the services too. easy to search and near for culinary spot there. but for parking area is too small and quite hard for parking. the breakfast is excellent and a lot of menu for that too.

Review collected in partnership with Accorhotels.com
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Helpful?
Thank 547hendras
Jamal-Mhd, General Manager at Mercure Jakarta Kota, responded to this review

Dear Pak Hendra, Thank you so much for spending your time at Mercure Jakarta Kota. We are very happy to know that you had a good time with us. We are very sorry for the parking area that is not meet your expectation. We will do our best to provide you the best services during your stay with us. Hopefully...

Amsterdam, The Netherlands
Reviewed 2 weeks ago via mobile

Location is great, although located at a busy main road. Busstop is right in front of the hotel. Taxi's can be ordered easily. Hotel reception service is great. Compliments to Della and Daro. Facilities makes it a 4 star hotel. Rooms are clean and spacious enough. However, despite non-smoking levels a reasonable number of rooms are smelling of sigaret smoke...

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Helpful?
1Thank Makhe
Jamal-Mhd, General Manager at Mercure Jakarta Kota, responded to this review

Dear Mr. Makhe, Thank you so much for reviewing our hotel. We are very sorry that your stay is not meet your expectation. Della and Darna is well informed with your comment. Your feedback is very valuable for us. This feedback already shared with related department so we can take action for this matter. We work hard to deliver an...

Orange County, California
Reviewed 4 weeks ago

Having stayed in several hotels in Jakarta, when compared to others in the price range, this hotel does not rise to the top. Everything was adequate, perhaps with the exception of the "fitness center" that contained a total of one treadmill, which did not work properly. For an 18-story hotel, this seems inadequate (I only had to wait a few...

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Helpful?
Thank LakePanorama
Jamal-Mhd, General Manager at Mercure Jakarta Kota, responded to this review

Dear LakePanorama, Thank you so much for your time to reviewing our property. We are very sorry that your stay is not meet your expectation. Your feedback has been deliver to management and we will have improvement for our gym facilities. All feedback that you share with us we will do the proper action to fix it. Please rest assure...

Palembang, Indonesia
Reviewed 13 February 2017

This is my favorite hotel for business in Jakarta.. Good Rooms, Good Pillows, and their team is very nice to customer.. and all of it, it so near from the city and foods around this hotel.. recommended.

Review collected in partnership with Accorhotels.com
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Helpful?
Thank 490wijayac
Jamal-Mhd, General Manager at Mercure Jakarta Kota, responded to this review

Dear Pak Wijaya, Thank you so much for your loyalty toward Mercure Jakarta Kota. Nothing can compare your enjoyment stay with us. It is our goal to make your stay comfortable and memorable. We guess, looking forward to welcoming you again at Mercure Jakarta Kota sooner than later. Mercurely Yours, Jamal Muhamad - General Manager

Carrum Downs, Australia
Reviewed 26 January 2017 via mobile

I stayed here for two nights. Room was good value and everything you'd need. Great location. Great service. Very pleasant lobby etc. Didn't have the best experience with their Western food. Eat out or stick to local choices. Checking in and out was a breeze. I'd recommended it to anyone for a short stay.

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Helpful?
Thank dawkinsb
Jamal-Mhd, General Manager at Mercure Jakarta Kota, responded to this review

Dear Dawkinsb, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Jamal Muhamad - General Manager

Reviewed 24 January 2017

Standard Room on 14th floor was very big and kept very clean with fresh towels / sheets daily as well as a welcome fruit platter / biscuits. Room had a kettle with free tea + etc plus safe. On floor 3 there's a decent sized pool and well equipped gym. Can't comment on the breakfast although at 145,000 Idr per...

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Helpful?
Thank Lucas U
Jamal-Mhd, General Manager at Mercure Jakarta Kota, responded to this review

Dear Mr. Lucas, Thank you so much for staying at Mercure Jakarta Kota. We are very glad to know that you like our hotel. We are all here aim for your comfort and have good sleep at night. Hopefully i can welcoming you again at Mercure Jakarta Kota. Sincerely, Jamal Muhamad - General Manager

Reviewed 16 January 2017 via mobile

Many time stay in this hotel Service almost the same are good service, frendly staff. Cozy and warm place Buffee dim sum still favorite to taste every week end. Close to mangga dua and glodok, place to buy anything. Sure i love this hotel

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Helpful?
Thank Agus S
Jamal-Mhd, General Manager at Mercure Jakarta Kota, responded to this review

Dear Pak Agus, Thank you so much for trusting Mercure Jakarta Kota for your stay. We are very glad to know that you enjoy our service and food at this hotel. Nothing is makes us happy beside your happiness to stay with us. Looking forward to see you again near future at Mercure Jakarta Kota. Sincerely, Jamal Muhamad - General...

Medan, Indonesia
Reviewed 14 January 2017 via mobile

I was here for a business trip and this hotel is really recommended. Despite its prime location, it is affordable and the room is clean. I got 5 pillows and 4 bottles of mineral water. The toilet is super clean and neatly arranged. I love the lobby decoration. I surely will stay in this hotel again for my next visit

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Helpful?
Thank SusantoWu
Jamal-Mhd, Manajer Umum at Mercure Jakarta Kota, responded to this review

Dear Mr. Susanto, Thank you so much for staying with us during your business trip. We are very glad to know that you like our hotel. All we are here aim to make your stay comfortable and make sure you get good sleep at night. Thank you again and looking forward to see you again at our hotel. Sincerely, Jamal...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free Parking
  • Spa
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Smoking rooms available
  • Suites
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Airport Transportation
  • Breakfast included
  • Laundry Service
  • Concierge
  • Breakfast Available
Official Description (provided by the hotel)
Mercure Jakarta Kota is located in Chinatown, close to Jakarta's CBD. 5 minute walk from the GLODOK Electronic mall and BATAVIA. 2 km from the MANGGA DUA shopping centre, 2 km from the Presidential Palace, and also located on the Jakarta Busway, with buses running directly to the CBD (5 km). 243 air-conditioned smoking and non-smoking rooms available. The hotel has 2 restaurants, a lounge bar and 4 meeting rooms for seminars and conferences (500 people). FREE WIFI in all rooms and hotel public areas. ... more   less 

Additional Information about Mercure Jakarta Kota

Address: Jl. Hayam Wuruk No. 123, Glodok, Jakarta 11160, Indonesia
Region: Indonesia > Java > Jakarta
Price Range: ₹ 2,749 - ₹ 5,171 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mercure Jakarta Kota 4*
Number of rooms: 243
Reservation Options:
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Also Known As:
Mercure Jakarta Kota Hotel Jakarta
Hotel Style:
#43 Spa Hotel in Jakarta
#62 Luxury Hotel in Jakarta
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Questions & Answers

Here's what travellers have asked, with answers from Mercure Jakarta Kota staff and other travellers.
3 questions
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Questions? Get answers from Mercure Jakarta Kota staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I always prefer rooms overlooking the city”
 of 5 bubbles , 15 Mar 2017 | Read review
“Don't expect 5 star luxury rooms but for less than £20 per night it is excellent value”
 of 5 bubbles 524lucasu, 24 Jan 2017 | Read review
“Rooms on 14th Floor are good.”
 of 5 bubbles lalitm547, 7 Dec 2016 | Read review
“Room is very wide, and even the standard room is using bathup. Request 7th floor is non smoking floor and it just renew by the hotel.”
 of 5 bubbles Devi2121, 18 Nov 2016 | Read review
“street view”
 of 5 bubbles Ferry_Kasenda, 14 May 2016 | Read review
5 of 5