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ARTOTEL Suites Mangkuluhur - Jakarta

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Jalan Gatot Subroto Kav II No.3 Karet Semanggi, Jakarta 12930 Indonesia
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$66
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Free cancellation until 16/12/22
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Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Other miscellaneous taxes and hotel fees which are not fixed or due at time of booking may be payable at the property at time of stay. Please see our partners for more details.
Traveller (186)
Room & Suite (2)
Pool & Beach (1)

About

#72 of 1,238 hotels in Jakarta
Location
Cleanliness
Service
Value
The beginning of a story, ARTOTEL Suites Mangkuluhur - Jakarta is an iconic establishment in the heart of Jakarta.
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Property amenities
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Business Centre with Internet Access
Spa
24-hour check-in
Dry cleaning
Coffee shop
Restaurant
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Room features
Air conditioning
Room service
Safe
Bath / shower
Room types
Non-smoking rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Charming
Business
Languages Spoken
Indonesian
146Reviews0Q+A6Room tips
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Rizky wrote a review Nov 2022
1 contribution
The room was clean and neat and had everything that I can ask for in a hotel room. Location-wise it's also great, the hotel provided two exits gate in the opposite direction. The view from my room was amazing. For amenities, I couldn't ask for a better service. The Room service provided towels before I even noticed it was "missing" in the first place. The breakfast was good.
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Date of stay: November 2022
Value
Service
Sleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from ARTOTEL Suites Mangkuluhur, Owner at ARTOTEL Suites Mangkuluhur - Jakarta
Responded 1 week ago
Dear Mr./ Ms. Seemslegitacc, Warmest Greetings from ARTOTEL Suites Mangkuluhur - Jakarta! Thank you very much for your valuable comment and recommended us as "Top notch". We are very pleased to read that overall you're impress with our service, facilities, room cleanliness, strategic location at the golden triangle of Jakarta and amazing culinary experience at Beranda Restaurant. I would looking welcoming you personally on your next staycation at ARTOTEL Suites Mangkuluhur - Jakarta. We HeART You, Elsa Mariana Iyan Marketing Communication Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Arisya A wrote a review Nov 2022
1 contribution
The access was blocked by demonstration. It was your ex staff what a nice one. So really dissapointed. My planning to cheers up with friends but cant go inside. You should have done somethings much better for that solution
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Date of stay: November 2022Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from ARTOTEL Suites Mangkuluhur, Owner at ARTOTEL Suites Mangkuluhur - Jakarta
Responded 1 week ago
Dear Ms. Arisyaa0212, Warmest Greetings from ARTOTEL Suites Mangkuluhur - Jakarta! Thank you very much for your valuable comment. Please accept our sincere apologies for the shortfalls as pointed out in your comment regarding blocked main gate on your stay. We provide another gate access located on the right side of the hotel and guarded by security as a replacement access. I do understand that the inconvenience have changed your image about our hotel. However, that was not our standard in providing the service to our valued customer and we seriously handle your comment. As additional information, we are currently doing improvements & renovation in all areas for our guest convenience. I would looking welcoming you personally on your next staycation at ARTOTEL Suites Mangkuluhur - Jakarta for giving us second chance to convince you with a better service. We HeART You, Elsa Mariana Iyan Marketing Communication Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
SamChritiana wrote a review Nov 2022
1 contribution
The hotel room was very nice and the FO team (Bella, Dela, Reza, Ade) was very helpful! The room was very clean and the view was amazing. The restaurant is quite small, however they are still renovating it. Looking forward for the new lobby renovation!
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Date of stay: November 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from ARTOTEL Suites Mangkuluhur, Owner at ARTOTEL Suites Mangkuluhur - Jakarta
Responded 3 weeks ago
Dear Mr. Sam Christiana, Warmest Greetings from ARTOTEL Suites Mangkuluhur - Jakarta! Thank you very much for your valuable comment. We are very pleased to read that overall you have enjoyed our facilities & service especially room cleanliness with amazing view and excellent guest service oriented from our Front Office Staff. We will make sure your review will be delivered for their outstanding service. As additional information, we are currently doing improvements & renovation in all areas for our guest convenience. I would looking welcoming you personally on your next staycation at ARTOTEL Suites Mangkuluhur - Jakarta. We HeART You, Elsa Mariana Iyan Marketing Communication Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
AdhiDogel wrote a review Nov 2022
31 contributions50 helpful votes
Stay one night at Arsy room. Facing Gatot Subroto street. The night view is amazing. Good smart TV, just can not use netflix couse they dont provide free account for guest. Room are big, motorized curtain, and modern automatic glass for bathroom. They just need to increase the taste for the breakfast. Spesialy for pastry.
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Date of stay: November 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from ARTOTEL Suites Mangkuluhur, Owner at ARTOTEL Suites Mangkuluhur - Jakarta
Responded 4 weeks ago
Dear Mr. AdhiDogel, Warmest Greetings from ARTOTEL Suites Mangkuluhur - Jakarta! Thank you very much for your valuable comment and recommended us as "Nice and modern hotel room". We are very pleased to read that overall you're impress with our Artsy room which is our newly renovated room with a modern & luxurious concept with various supporting Hi- Tech facilities, automatic curtain, electric smart blush, sound bar and smart LED TV 42 with international channels & Netflix and strategic location at the golden triangle of Jakarta. Please accept our sincere apologies for your comment on breakfast time at Beranda Restaurant. I assure you that the service related issues are currently being addressed to the Food & Beverage Departments. As additional information, we are currently doing improvements & renovation in all areas for our guest convenience. I would looking welcoming you personally on your next staycation at ARTOTEL Suites Mangkuluhur - Jakarta for giving us a second chance to convince you with a better service. We HeART You, Elsa Mariana Iyan Marketing Communication Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Azzahra wrote a review Nov 2022
Jakarta, Indonesia1 contribution
We met Bella and Harris at the receptionist desk and their service was excellent! We got early check-in at 10am (it supposed to bet at 3pm). The room was elegant, clean, and comfortable. Facilities are good. One thing can be improved is the parking lot that located lil bit far (imo) from the hotel
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Date of stay: November 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from ARTOTEL Suites Mangkuluhur, Owner at ARTOTEL Suites Mangkuluhur - Jakarta
Responded 4 weeks ago
Dear Ms. Azzahrashabrina, Warmest Greetings from ARTOTEL Suites Mangkuluhur - Jakarta! Thank you very much for your valuable comment and recommended us as "Excellent service and great room!. We are very pleased to read that overall you have enjoyed our elegant, clean & comfortable room facilities and excellent guest service oriented from our Front Office Staff. We will make sure your review will be delivered for their outstanding service. I would looking welcoming you personally on your next staycation at ARTOTEL Suites Mangkuluhur - Jakarta. We HeART You, Elsa Mariana Iyan Marketing Communication Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Daydream45092657100 wrote a review Nov 2022
Thanks to all staff. Excellent service, all staff are polite, friendly & helpfull! Especially Mba Daisy Paparang as our sales wedding & Banquet teams: Sunarno, Rizki d, Fiqih, Syaripudin, Rony, Reza, Agyl. Keep up the great work!
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Date of stay: October 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from ARTOTEL Suites Mangkuluhur, Owner at ARTOTEL Suites Mangkuluhur - Jakarta
Responded 4 weeks ago
Dear Mr. / Ms. Daydream45092657100, Warmest Greetings from ARTOTEL Suites Mangkuluhur - Jakarta! Thank you very much for your valuable comment and we are very pleased to read that overall you have enjoyed our Banquet facilities and excellent guest service oriented during your wedding reception from our Sales Wedding & Banquet Team. We will make sure your review will be delivered for their outstanding service. I would looking welcoming you personally on your next staycation at ARTOTEL Suites Mangkuluhur - Jakarta. Happy Wedding! We HeART You, Elsa Mariana Iyan Marketing Communication Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Ismet Ismatulloh wrote a review Nov 2022
Jakarta, Indonesia1 contribution
Thank you so much for Daisy Paparang, Banquet teams: Sunarno, Rizki d, Fiqih, Syaripudin, Rony, Reza, Agyl who make my Wedding Arrangement on 30 Oct 2022 was amazing and memorable. Your hard work was very appreciated.
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Date of stay: October 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from ARTOTEL Suites Mangkuluhur, Owner at ARTOTEL Suites Mangkuluhur - Jakarta
Responded 4 weeks ago
Dear Mr. Ismet_Ismatulloh, Warmest Greetings from ARTOTEL Suites Mangkuluhur - Jakarta! Thank you very much for your valuable comment and we are very pleased to read that overall you have enjoyed our Banquet facilities and excellent guest service oriented during your wedding reception from our Sales Wedding & Banquet Team. We will make sure your review will be delivered for their outstanding service. I would looking welcoming you personally on your next staycation at ARTOTEL Suites Mangkuluhur - Jakarta. Happy Wedding! We HeART You, Elsa Mariana Iyan Marketing Communication Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Hananta R wrote a review Oct 2022
must wait for 5 minutes for hot water. And the laundry terms and condition was so weird. There was a difference between terms and condition in english and bahasa. But overall it was good staycation…..
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Date of stay: October 2022
Value
Location
Service
Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from ARTOTEL Suites Mangkuluhur, Owner at ARTOTEL Suites Mangkuluhur - Jakarta
Responded 30 Oct 2022
Dear Mr/ Ms. Hanantar2022, Warmest Greetings from ARTOTEL Suites Mangkuluhur - Jakarta! Thank you very much for your valuable comment. We are very pleased to read that overall you have enjoyed your staycation with us. Please accept our sincere apologies for your comment regarding hot water & laundry information at room and I assure you that the service related issues are currently being addressed to the Engineering & Housekeeping Departments. As additional information, we are currently doing improvements & renovation in all areas for our guest convenience. I would looking welcoming you personally on your next staycation at ARTOTEL Suites Mangkuluhur - Jakarta for giving us a second chance to convince you with a better service. We HeART You, Elsa Mariana Iyan Marketing Communication Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
nisa n wrote a review Oct 2022
1 contribution
First time had a training program here and felt so comfortable. Special thanks to Rizki F and Rizki D who helped us to set up the room for assessor assessment training program. They both were fast and helpful.
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Date of stay: October 2022
Rooms
Service
Sleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from ARTOTEL Suites Mangkuluhur, Owner at ARTOTEL Suites Mangkuluhur - Jakarta
Responded 30 Oct 2022
Dear Mr/Ms. 160nisan, Warmest Greetings from ARTOTEL Suites Mangkuluhur - Jakarta! Thank you very much for your valuable comment and we are very pleased to read that overall you have enjoyed our facilities and excellent guest service oriented from our Staff. We will make sure your review will be delivered for their outstanding service. I would looking welcoming you personally on your next staycation at ARTOTEL Suites Mangkuluhur - Jakarta. We HeART You, Elsa Mariana Iyan Marketing Communication Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
arie438130 wrote a review Oct 2022
Bandung, Indonesia85 contributions59 helpful votes
Stayed in this hotel for 3 nights. This hotel was formerly Crowne Plaza. It is srategically located near SCBD and Golden Triange Area of Jakarta. Although this is a 5 star hotel, There is a sign of impairment of the product quality. My main concern is in the restaurant. During breakfast, I found fly and small cockroaches in the coffee machine and fruit stall. For such a 5 star hotel, this is a very serious flaws. Please pay attention to the cleanliness. For the room itself, the room is spacious with a standard amenities for 5 star hotel. Nothing wrong with the room. The room AC is working well, the Wifi signal is strong and stable. Another plus point, it is near the Plaza Semanggi mall, so in case if you are hungry or need leisure time, you just can walk by using a side entrance. Please improve. I cannot give this hotel 5 star at the moment. Hope I can give it next time.
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Date of stay: October 2022Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from ARTOTEL Suites Mangkuluhur, Owner at ARTOTEL Suites Mangkuluhur - Jakarta
Responded 30 Oct 2022
Dear Mr. Arie438130, Warmest Greetings from ARTOTEL Suites Mangkuluhur - Jakarta! Thank you very much for your valuable comment. We are very pleased to read that overall you have enjoyed our Artsy room facilities and strategic location at the golden triangle of Jakarta. Please accept our sincere apologies for your comment at Beranda Restaurant. I assure you that the service related issues are currently being addressed to the Food & Beverage Departments. As additional information, we are currently doing improvements & renovation in all areas for our guest convenience. I would looking welcoming you personally on your next staycation at ARTOTEL Suites Mangkuluhur - Jakarta for giving us a second chance to convince you with a better service. We HeART You, Elsa Mariana Iyan Marketing Communication Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
$39 - $55 (Based on Average Rates for a Standard Room)
LOCATION
IndonesiaJavaJakarta
NUMBER OF ROOMS
260
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ARTOTEL SUITES MANGKULUHUR - JAKARTA - Hotel Reviews, Photos, Rate Comparison - Tripadvisor

Frequently Asked Questions about ARTOTEL Suites Mangkuluhur - Jakarta
Which popular attractions are close to ARTOTEL Suites Mangkuluhur - Jakarta?
Nearby attractions include KidZania Jakarta (0.7 km), Pacific Place Mall (0.7 km), and Gelora Bung Karno Stadium (1.0 km).
What are some of the property amenities at ARTOTEL Suites Mangkuluhur - Jakarta?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
What food & drink options are available at ARTOTEL Suites Mangkuluhur - Jakarta?
Guests can enjoy an on-site restaurant and a lounge during their stay.
What are some restaurants close to ARTOTEL Suites Mangkuluhur - Jakarta?
Conveniently located restaurants include PASOLA Restaurant, La Brasserie Restaurant, and Le Burger.
Are there opportunities to exercise at ARTOTEL Suites Mangkuluhur - Jakarta?
Yes, guests have access to a pool and a fitness centre during their stay.
Are there any historical sites close to ARTOTEL Suites Mangkuluhur - Jakarta?
Many travellers enjoy visiting Lapangan Banteng (6.2 km), Balai Kota DKI Jakarta (4.8 km), and Jakarta War Cemetery (2.8 km).