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HARRIS Hotel & Conventions Kelapa Gading Jakarta

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HARRIS Hotel & Conventions Kelapa Gading Jakarta
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525 Reviews from our TripAdvisor Community

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There are newer reviews for HARRIS Hotel & Conventions Kelapa Gading Jakarta
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Showing 401: English reviews
Jakarta, Indonesia
Reviewed 28 December 2015

the room ready at 4 PM, when I request to have late check out, the hotel said it can not be done, because it's already in the system. the room was spacious enough, and clean. but at night, we can hear voices form the other room and the aisle. one of the staff called me when I arrived at home,...

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Helpful?
Thank daffiki
harriskg180, General Manager at HARRIS Hotel & Conventions Kelapa Gading Jakarta, responded to this review

Dear Valued Guest, Thank you for staying with us and for sharing your review about our hotel. Our Customer's feedback is our most precious source of information, in order to continuously trying to improve our services and facilities. Once again thank you very much, and we indeed look forward to welcoming you again on your next visit. HARRISly Yours, Jean-Pierre...

Jakarta
Reviewed 25 December 2015

Terrible service. We wanted to make tea in the room for us and our parents. It takes 2 calls and 20 minutes for the hotel staff of Harris Kelapa Gading to give us excuses that "we ran out of mugs". Are you sure you're running a hospitality business?

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Helpful?
Thank eliotk3333
harriskg180, General Manager at HARRIS Hotel & Conventions Kelapa Gading Jakarta, responded to this review

Dear Valued Guest, Thank you for staying at HARRIS Hotel & Conventions Kelapa Gading, and be certain that we highly appreciate the time you took to share your review. I know that you have been called by Pak Kris, our room division manager who apology directly to you. But even though, please, kindly accept my sincere apologies for the inconvenient...

Singapore
Reviewed 24 December 2015

A good place to sleep, do not expect any custom favour. English can be an issue if you need to be understood. A very bad noise in the room from time to time which kept going even with the aircon off...

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Helpful?
Thank milo700
harriskg180, General Manager at HARRIS Hotel & Conventions Kelapa Gading Jakarta, responded to this review

Dear Valued Guest, Thank you for staying with us and for the time you took to share your review about our hotel. Please be sure that your comments have been well noted by our staff. Your feedback is our most precious source of information in order to try to consistently improving our services and facilities in order to meet our...

Seattle, Washington
Reviewed 20 December 2015 via mobile

First time staying in Kelapa Gading area and in the Harris Hotel Kelapa Gading. Booked the hotel for 3 nights stay and bad experience and did not enjoy my stay here so far. I will never stay here again!!! 1. Check in/out was very very slow (took almost 20mins). 2. There was a stain on the pillow and bedsheet (photo...

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Helpful?
Thank albertwir
harriskg180, General Manager at HARRIS Hotel & Conventions Kelapa Gading Jakarta, responded to this review

Dear Valued Guest, Thank you for staying at HARRIS Hotel & Conventions Kelapa Gading, and be certain that we highly appreciate the time you took to share your review. Our Customer's feed back is our most precious source of information in order to try to consistently improving our services and facilities. Kindly accept my sincere apologies for the inconvenience experience...

Reviewed 17 December 2015 via mobile

Stayed for 2 weeks on a business trip, accommodation was arranged by our JKT office but upon check-in, i was asked to deposit 1M Rup, said its for mini bar consumption. No problem but when i ask if they would accept USD, said no so i have to find forex inside the mall beside the hotel. Room was very nice,...

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Helpful?
Thank Dundee M
harriskg180, General Manager at HARRIS Hotel & Conventions Kelapa Gading Jakarta, responded to this review

Dear Mr. Dundee M., Thank you for staying at HARRIS Hotel & Conventions Kelapa Gading, and for sharing your review We are glad to read that you enjoyed our facilities and services, and please be sure that your review has been welcomed by the whole players. Once again thank you very much, and we do hope that your pleasant experience...

Singapore, Singapore
Reviewed 17 December 2015

Well laid out facility with shopping options nearby. Rooms were neat &even though I did not request for housekeeping, I was surprised to find my bed neatly done on the second day when I returned from meeting. Wash facility was adequate.

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Helpful?
Thank suriakumaranc
harriskg180, General Manager at HARRIS Hotel & Conventions Kelapa Gading Jakarta, responded to this review

Dear Valued Guest, Thank you for staying at HARRIS Hotel & Conventions Kelapa Gading. We are glad to read that you had a good stay with us. We as well understand that the strategic location of the Hotel next to the Kelapa Gading shopping Mall has been essential to you. We are glad to read that you enjoyed overall concept...

Auckland Region, New Zealand
Reviewed 15 December 2015

The most outstanding feature of this hotel is the amazing mall adjoining the lobby but the hotel itself was quite adequate. The reservation and checkout were smooth, the staff helpful (and spoke great English) and the breakfast generous and varied. The Room was large enough and the bed was comfortable. The price of everything was very reasonable, especially the laundry...

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Helpful?
Thank pamncraig
harriskg180, General Manager at HARRIS Hotel & Conventions Kelapa Gading Jakarta, responded to this review

Dear Valued Guest, Thank you for staying with us, and be certain that we appreciate the time you took to share your review. Please be sure that your comments have been warmly welcome by our players, and that we will remain focus in order to improve our services and facilities, and committed to try to always positively surprise you. Once...

Singapore, Singapore
Reviewed 11 December 2015

This is a budget hotel that needs improvement in service, cleanliness. The hotel is not a bad hotel, location is good just next to a big shopping mall with lots of food choices. However, the state of the rooms leave much to be desired. The WIFI is very poor - a lot more should be done to fix this as...

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Helpful?
Thank DianShan
harriskg180, General Manager at HARRIS Hotel & Conventions Kelapa Gading Jakarta, responded to this review

Dear Valued Guest, Thank you very much for staying with us and for taking the time to share your review. We understand that the strategic location of the Hotel next to the Kelapa Gading shopping Mall has been essential to you. Our Customer's feed back is our most precious source of information in order to try to consistently improving our...

Jakarta
Reviewed 7 December 2015

I always love to stay at Harris Kelapa Gading. Love the location, the staff is very efficient and friendly. The hotel has unique style that I couldn't find in any other hotel. Keep up the performance.

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Helpful?
Thank josephinewopari
harriskg180, General Manager at HARRIS Hotel & Conventions Kelapa Gading Jakarta, responded to this review

Dear Valued Guest, Thank you for always staying at HARRIS Hotel & Conventions Kelapa Gading. We appreciate the time you took to share your review about our Hotel. We are as well very glad to read that you enjoyed HARRIS life's style, and that, we have been able to fulfill your expectations. Please be sure that your comment have been...

singapore
Reviewed 7 December 2015

This came a little bit too late. Lol stayed here for cousin's wedding in late April 15. And here goes nothing. 1. Check in /out - was a little bit slow but there was a popcorn station to entertain my girl for a bit. And the mascot too! 2. Room - Big & spacious room indeed. With basic necessities included....

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Helpful?
Thank elzi
harriskg180, General Manager at HARRIS Hotel & Conventions Kelapa Gading Jakarta, responded to this review

Dear Valued Guest, Thank you for staying again with us and to recommend our Hotel. We understand that the strategic location of the Hotel next to the Kelapa Gading shopping Mall has been essential to you. We are as well very pleased to read that you enjoyed the overall concept of our Hotel, and please be sure that your review...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free Parking
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Free Parking

Additional Information about HARRIS Hotel & Conventions Kelapa Gading Jakarta

Address: Blok M Jln. Kelapa Gading Permai Raya, Jakarta 14240, Indonesia
Region: Indonesia > Java > Jakarta
Price Range: ₹ 3,746 - ₹ 4,836 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — HARRIS Hotel & Conventions Kelapa Gading Jakarta 4*
Number of rooms: 307
Reservation Options:
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Also Known As:
Harris Hotel And Conventions Kelapa Gading
Hotel Style:
#23 Business Hotel in Jakarta
#23 Spa Hotel in Jakarta
#33 Luxury Hotel in Jakarta
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Questions & Answers

Here's what travellers have asked, with answers from HARRIS Hotel & Conventions Kelapa Gading Jakarta staff and other travellers.
5 questions
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Rapid City, South Dakota
California
over a year ago
Jakarta, Indonesia
over a year ago

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Questions? Get answers from HARRIS Hotel & Conventions Kelapa Gading Jakarta staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Choose a room at the high floor (they have 18 floors) facing the swimming pool.”
 of 5 bubbles Brian5900, 25 Nov 2016 | Read review
“High floor rooms have great view.”
 of 5 bubbles AnkitaSRS, 30 Sep 2016 | Read review
“Ask anything you desire at first time you arrive. Unless the staffs can't/lazy to realize.”
 of 5 bubbles Retnanindya, 22 Aug 2016 | Read review
“I stay at the upper floor and away from lift”
  • Spacious room and comfortable ambient
  • Spacious hallway
 of 5 bubbles amerrudin, 22 Aug 2016 | Read review
“Good views from the higher floors”
 of 5 bubbles BJAM1702, 10 Aug 2016 | Read review
5 of 5
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