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All reviews open area platinum member hit miss food served at the restaurant st regis jokhang temple front desk staff junior suite fell sick convenience store quiet street hotel is located pleasant stay pleasure of staying comfortable beds three nights western tourists
Took a vacation in Tibet and decided to have a better hotel (not too expensive) while resting in Lhasa, glad that we made this hotel as our base. Vividly recalled that we were half dead arriving at this hotel as we went over a 5000M...More
Selected a room on the main floor off the courtyard. Room was clean & quiet with a nice bathroom. Hotel is located on a quiet street. Convenience store & bank across the street. One block to additional services & resturants. Breakfast buffet (included with room)...More
Great location near the city center.
Its age shows - a thourough renovation is overdue! Rooms are very big, plenty of cupboard space. Bathrooms ok.
Reception rather helpless, hardly any English.
Breakfast disappointing - milk, sugar, coffee everything ran out and had to be refilled...More
Response from JimmyW1772, General Manager at Four Points by Sheraton LhasaResponded 4 weeks ago
Thank you for staying with us and sharing feedbacks based on your experience.
Firstly, please accept my most sincere apologies about the inconvenience during your stay. Please rest assured that we are taking actions to rectify every point you mentioned about reception, breakfast...More
Extremely pleasant stay. Quality and Service way above average for Lhasa. Close to Bakor Street. Highly recommend
Breakfast was excellent with cappuccino coffee available. ***** Safe was not working and it was replaced in 20 minutes.
The public spaces in this hotel are in terrible shape. The hallways smell as if they have not been cleaned in years. The staff are surly and overworked. The breakfast staff was overwhelmed and it was hard to find clean tableware. Not sure who is...More
Thank Andrea S
Response from JimmyW1772, General Manager at Four Points by Sheraton LhasaResponded 1 November 2018
Dear Andrea S,
Thank you for staying at Four Points by Sheraton Lhasa and sharing feedbacks based on your experience with us.
Firstly, please accept my most sincere apologies about the inconvenience during your stay. There is no excuse for lack of delivery of the...More