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Cosmo Hotel Hong Kong

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1,371 Reviews from our TripAdvisor Community

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Showing 1,150: English reviews
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UK
Reviewed 3 days ago NEW

Stayed here for a 3 night extended stop-over between Shanghai and London in March. Hotels in Hong Kong are really expensive and this is a reasonable option if you're on a tight budget. My room was on the 18th floor and was compact but clean with everything you need for a short stay. The bar and deck areas both offer...

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Helpful?
Thank Surby_Girl
Brisbane
Reviewed 5 days ago NEWvia mobile

The hotel appeared to be being renovated while we were there. Very small hotel, rooms are old but have been superficially refurbished. Our group had 3 rooms booked and one room received a food hamper while the other two didn't receive anything. There is a courtesy bus but it fills up quickly and we were refused entry on the bus...

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Helpful?
Thank kdonBrisbane
Brisbane, Australia
Reviewed 1 week ago

We arrived on a late flight from Saigon. Carmen at reception was, at best, civil but unenthusiastic during check in. We were given 'upgrades' to what can only be described as 2nd class grubby rooms. We accept that rooms in HK are small but some detailed cleaning wouldn't go astray. Breakfast was in the weird bar area and was adequate....

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Helpful?
Thank RoyandLibby
DorsettWanchaiHK, Guest Relations Manager at Cosmo Hotel Hong Kong, responded to this review

Dear RoyandLibby, thank you for your comment. We are sorry that your stay was not as pleasant as expected. Room-wise, we suggest you to check out our other room types like the Studio Triple or Studio Quad that measure up to 300sq.ft to enjoy a more spacious environment. Your comment on the breakfast is also well noted, and we will...

Reviewed 1 week ago

As a couple this hotel was perfect for us, a little far away from the center but there is a bus station directly by the entrance and a shuttle bus from the another hotel, ask for the table-time from the front desk, the stuff there very polite and helpful. the room very clean and equipped with every thing you may...

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Helpful?
Thank Raifa J
DorsettWanchaiHK, Guest Relations Manager at Cosmo Hotel Hong Kong, responded to this review

Dear Raifa J, thank you for your comment. We are glad you enjoyed everything at Cosmo Hotel, Hong Kong. Your compliments will definitely be passed on to our teams to keep them motivated. Thank you for staying with us, and we look forward to welcoming you back soon.

Brooklyn, New York
Reviewed 2 weeks ago

The staff of the hotel were super nice, and were willing to help you with anything. The staff gave us an upgrade to our room, but even though they gave us an upgrade to a bigger room, I was pretty disappointed. The room had a weird smelly stench that was uncomfortable, the room was also clean but looked old that...

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Helpful?
1Thank Jessica R
DorsettWanchaiHK, Guest Relations Manager at Cosmo Hotel Hong Kong, responded to this review

Dear Jessica R, thank you for your comment. We are glad you enjoyed our friendly staffs' services and received a room upgrade. However, your comment on the room hygiene is well noted, and we will inform our housekeeping department regarding this matter. Rest assured that such problems won't happen again. We will also pass on your breakfast comment during our...

Melbourne, Australia
Reviewed 3 weeks ago

I was offered an upgrade to a larger room on a higher floor and with a view for more dollars, which I accepted. The room was still small by western standards, but perfectly livable. It was clean and well maintained. Buffet breakfast catered for east, west and European, and was good quality with an adequate range of selections. The staff...

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Helpful?
1Thank JimInMelb
DorsettWanchaiHK, Guest Relations Manager at Cosmo Hotel Hong Kong, responded to this review

Dear JimInMelb, thank you for your comments. We are glad your room got upgraded during your stay. Next time you may check out our other room types like the Studio Triple or Studio Quad that measure up to 300sq.ft to enjoy a more spacious environment. Your compliments on the breakfast and staffs will also be passed on to the responsible...

Broastairs England
Reviewed 3 weeks ago

From the outside a very nice modern hotel. Inside, a small room with a window which you could not see out of because it was frosted glass. Had to pay another £35 per night for a room with any kind of view. Breakfast was OK but overpriced at £18 and in a ground floor bar with a concrete floor. Not...

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Helpful?
1Thank mbarnes11
DorsettWanchaiHK, Guest Relations Manager at Cosmo Hotel Hong Kong, responded to this review

Dear mbarnes11, Thank you for your comments. Room-wise, we suggest you to check out our other room types like the Studio Triple or Studio Quad that measure up to 300sq.ft to enjoy a more spacious environment next time. Your comment on the price of the breakfast is also well-noted, so we will bring this up during our management meeting to...

Providence, Rhode Island
Reviewed 3 weeks ago via mobile

The property is showing some serious wear and tear and for the money I paid I am a bit disappointed. Scuff marks on the furniture, small room (even though I got one of the bigger ones), the bathroom is super tiny. The breakfast area is small and overcrowded. The breakfast as such is pathetic. I wouldn't pay extra for it...

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Helpful?
1Thank Reslimpan
DorsettWanchaiHK, Guest Relations Manager at Cosmo Hotel Hong Kong, responded to this review

Dear Reslimpan, thank you for your comments. We are sorry that you had an unpleasant stay at Cosmo Hotel. Your comments will definitely be passed on to our responsible departments and we will make sure that such issues would not occur again from now on. Regarding the breakfast area, we apologize for the inconvenience caused. We will also bring it...

Reviewed 4 weeks ago

We spent 9 nights at this hotel visiting Hong Kong during March 2017. The hotel is ideally situated on Hong Kong island in the Wanchai district. As a result, all public transport is on it's doorstep and this made it easy to get around. Whether it be on the public bus network, MTR, tram or taxi, the hotel had it...

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2Thank Steven J
Reviewed 4 weeks ago

We have a pleasant stay here at Cosmo.We travell with infant and toddler. They put us in higher floor (23rd). The floor is quiet. So our children can sleep peacefully. The environment is quiet. And in front of the hotel, there is a public playground. The staff are polite, friendly and helpfull. And they can speak english too (btw the...

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Helpful?
Thank Iqbal Z
DorsettWanchaiHK, Guest Relations Manager at Cosmo Hotel Hong Kong, responded to this review

Dear Iqbal Z, thank you for your comment. We are glad you had a nice stay at Cosmo Hotel. Your compliments will definitely be passed on to our staffs to keep them motivated. Regarding the luggage service, we are sorry that there was no bell boy to help you out at that time. Cosmo Hotel does provide bell services and...

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Amenities

Highlights
  • Restaurant
  • Bar/Lounge
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Shuttle Bus Service
  • Airport Transportation
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Room Service
  • Dry Cleaning
  • Babysitting
Official Description (provided by the hotel)
A young and chic boutique hotel located amid the city centres of Causeway Bay and Wanchai, Cosmo Hotel is just 8-min walk away from the Causeway Bay subway station and provides free shuttle bus to 15 major destinations in town. All guestrooms boast modern design with theme colours in orange, green or yellow. Free smart phone is available in every room which allows guests to use unlimited 3G internet, Wi-Fi hotspot, free local and IDD calls to 9 select countries including UK, US, Australia, Singapore, China, Canada, Japan, Malaysia and Korea. The smart phone can be used both in and out of the hotel. Other facilities include Nooch Bar at the lobby and an outdoor patio Breeze on 5/F. Cosmo Hotel is 100% smoke-free and is one of the few EarthCheck's silver-certified green hotels in Hong Kong. ... more   less 

Additional Information about Cosmo Hotel Hong Kong

Address: No.375-377 Queen's Road East, Wan Chai, Hong Kong, China
Region: China > Hong Kong
Price Range: ₹ 4,992 - ₹ 13,095 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Cosmo Hotel Hong Kong 4*
Number of rooms: 142
Reservation Options:
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Also Known As:
Cosmo Hong Kong
Hong Kong Cosmo Hotel
Cosmo Hotel Hong Kong
Hotel Style:
#35 Best Value Hotel in Hong Kong
#92 Family Hotel in Hong Kong
#94 Romantic Hotel in Hong Kong
#106 Luxury Hotel in Hong Kong
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Questions & Answers

Here's what travellers have asked, with answers from Cosmo Hotel Hong Kong staff and other travellers.
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Questions? Get answers from Cosmo Hotel Hong Kong staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms on higher floors are quieter.”
Surby_Girl, 23 Apr 2017 | Read review
“Just avoid the place”
RoyandLibby, 18 Apr 2017 | Read review
“Make sure it has a rear view window.”
mbarnes11, 1 Apr 2017 | Read review
“Reg rooms DONT have a cityview & have fogged windows. Bargain UPG RM w/ you get there. If travelling during peak seasons UPG w/ booking.”
robmO809DW, 20 Feb 2017 | Read review
“Rooms on the 11th floor do have windows but doesn't open because probably the view is not nice”
ozgooo1980, 20 Feb 2017 | Read review
5 of 5