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Dorsett Wanchai, Hong Kong

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3,024 Reviews from our TripAdvisor Community

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There are newer reviews for Dorsett Wanchai, Hong Kong
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Showing 2,499: English reviews
Reviewed 12 June 2013

We have stayed with Cosmopolitan Hotel Hong Kong from 8-11 Jun 2013. Truly impressed with their service and a crew of dedicated staff!! Thumbs up! Heartfelt thanks to Guest Service Manager, Kane Ng that had made our stay special and memorable. Very thoughtful of him for arranging a high floor overseeing the Hong Kong jockey club and the small gesture...

Thank snowvy
Reviewed 11 June 2013

We stayed at the Cosmopolitan in Late April. We found the hotel to be very good.Position of the hotel (across the road from Happy Valley Racecourse) was excellent. We only ate there once for breakfast , and food was good and service helpful. Our only complaint was the bed.The bed was very hard and extremely uncomfortable. That is when we...

Thank david n
New York City, New York
Reviewed 7 June 2013

The location is practically smack in the middle of Main Island of Hong Kong. Right next to the Jockey Club so for an extra price you can get a room looking into the track. The rooms are cheap, but so are the beds, soap, and room sizes are small. The elevators are slow so staying at a high floor can...

Thank Kidkong
CosmopolitanHotelHK, General Manager at Dorsett Wanchai, Hong Kong, responded to this review

Dear Kidkong, While Cosmopolitan is conveniently located amid the busy shopping and business districts in Causeway Bay and Wan Chai, we always aim to provide our guests a sense of oasis after a long busy day. Having said that, our free shuttle service can bring guests towards 15 major destinations and public transports like buses, trams and taxies are all...

Portland, Oregon
Reviewed 6 June 2013

We stayed based on price as well as room to accommodate our family of four (we have 2 seven yr olds). Hong kong hotels are fairly expensive and generally small and cannot accommodate more than 2 people so this hotel fit the bill. Our room had 2 double beds and although a little squishy was fine for all of us....

Thank Cindy L
Reviewed 6 June 2013 via mobile

Reasonable hotel but what makes it stand out is its service. All staff including front desk, concierge and housekeeping were so warm and friendly, which is a rarity in Hong Kong. Prices are high for what you get in terms of room and breakfast but as the service is so excellent it goes some way to making up for it....

1Thank Ng7181
Rochester, United Kingdom
Reviewed 4 June 2013

I don't know what makes a four star hotel these days, but I wouldn't label the Cosmopolitan four stars, reasonable as it is. We stayed as part of a tour group for the rugby for four nights & had no complaints. The room was fine, but, as with so many Far East hotels, small. The beds were very hard, but,...

Thank elni1
CosmopolitanHotelHK, General Manager at Dorsett Wanchai, Hong Kong, responded to this review

Dear Elni, Thank you for staying with us. Cosmopolitan Hotel actually offers 8 room categories sizing up to 48 sq. m. in order to cater for different travellers’ needs. We hope you will have the chance to try our other room types for a more spacious stay next time. Regarding the beds, though all our mattress is imported from the...

Toronto, Canada
Reviewed 3 June 2013

We stayed for 5 nights in May 2013. Booked months in advance when the hotel had a 50% promotion, which at that rate, was a really good value. In summary... Pros: Clean rooms All of their front desk and bell boy staff spoke good English Free shuttle to nearby key shopping districts Cons: Extremely hard beds (even for me who...

1Thank Fungster
CosmopolitanHotelHK, General Manager at Dorsett Wanchai, Hong Kong, responded to this review

Dear Fungster, Thank you for your comments. Apart from the standard room you stayed in this time, Cosmopolitan actually offers 8 room categories sizing up to 48 sq. m. to cater for different guests’ needs. We hope you will also have the chance to try our Deluxe Causeway Bay City View Room or Deluxe Course View Room that comes with...

Ortigas, Pasig City
Reviewed 2 June 2013

We stayed for 4D/3N for a conference which we held in the venue right infront of the hotel. Very nice proximity as you just need to walk across to the other side of the street using the underground tunnel. But other than this reason, I'd say this hotel is inconvenient. Its quite far from the MTR Station (Wanchai and Causeway...

Thank Piaaaa
Reviewed 2 June 2013

I ended up staying 9 nights at the Cosmopolitan as there was nothing else available on short notice for that duration. The hotel generally is a bit run down and seems mostly suited to budget minded tourists. I asked to leave the first room as it smelled rather bad, the second room was not much better but I was too...

Thank Theitodds
CosmopolitanHotelHK, General Manager at Dorsett Wanchai, Hong Kong, responded to this review

Dear Theitodds, Thank you for staying with us. We regret to know that there was occasional smell in the first room arranged for you, yet we trust our Guest Services Team had promptly assisted you on the room change upon noticing the incident. On the other hand, we do appreciate your comments towards our breakfast and we will definitely seek...

Singapore, Singapore
Reviewed 2 June 2013

Good location for the rugby. Room was clean.tried to charge me for using the 'free' wifi, so check your bill. Breakfast was dreadful. Very limited choice, very poor quality food and the most rude man ever who does the eggs and omlettes. Actually was quite funny to watch him barking at his customers.

Thank Liverpool051
CosmopolitanHotelHK, General Manager at Dorsett Wanchai, Hong Kong, responded to this review

Dear Guest, Thank you for your time on bringing your recent staying experience to our attention. First of all, we appreciate your kind understanding that a daily service charge of HKD 12 imposed by the internet service provider will be applied for complimentary internet access. Having said that, our front office staff will definitely be reminded to pay extra attention...

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  • Room Service
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  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
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  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
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  • Suites
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  • Accessible rooms
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In your room
  • Air Conditioning
  • Minibar
  • Microwave
  • Free Internet
  • Public Wifi
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Conference Facilities
  • Meeting Rooms
  • Banquet Room
  • Babysitting
Official Description (provided by the hotel)
Dorsett Wanchai, Hong Kong has completed a top-to-bottom overhaul to all its 454 rooms and suites and the hotel lobby. The new lobby welcomes guest with an unexpectedly playful vibe which is apparent on the design elements aimed to captivate one's senses. Each of the newly refurbished room, on the other hand, adopts a meticulous theme including the East-meets-West Victorian and classic Oriental and sleek-contemporary designs to name a few. Refurbished rooms offer a majestic view of the race course adjacent to the hotel, while the redesigned bathrooms feature a refreshing rain shower experience. Every Friday, hotel guests are welcome to join the 'Dorsett Wine Hour' at the lobby during which free flow of wine and canapés are provided. For the kids, there is also a colourfully decorated Candy Bar filled with sweet treats. With a lively neighborhood to explore and a dynamic address amid Wan Chai and Causeway Bay, there is a subway station only an eight-minute stroll away. All hotel guests will be given a specially designed 'Eat & Shop Like A Local' booklet which covers a host of local-recommended eateries and shopping spots in the hotel's neighbourhood, offering guests an authentic Hong Kong experience. The hotel also offers scheduled shuttle services to 16 destinations including Causeway Bay, Wanchai, Central, Admiralty, Quarry Bay and Taikoo. Every guestroom features a portable smart phone for free use inside and outside of the hotel, offering unlimited 3G internet supported by Wi-Fi hotspot sharing function, free local and IDD calls to 9 select countries including Australia, Canada, China, Korea, Japan, Malaysia, Singapore, UK and US. Other facilities include a gymnasium, meeting rooms accommodating up to 200 delegates, a refurbished bar on the lobby level and Dining House serving Cantonese cuisine. Dorsett Wanchai is an environmentally friendly "green" hotel with a 100% smoke-free policy. It is also an Earthcheck Bronze Benchmarked Hotel. ... more   less 

Additional Information about Dorsett Wanchai, Hong Kong

Address: 387-397 Queen's Road East, Wan Chai, Hong Kong, China (Formerly Cosmopolitan Hotel Hong Kong)
Region: China > Hong Kong
Price Range: ₹ 6,224 - ₹ 13,823 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Dorsett Wanchai, Hong Kong 4.5*
Number of rooms: 454
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Also Known As:
Cosmopolitan Hong Kong
Hong Kong Cosmopolitan Hotel
Cosmopolitan Hotel Hong Kong
Dorsett Wanchai, Hong Kong
Hotel Style:
#48 Best Value Hotel in Hong Kong
#68 Family Hotel in Hong Kong
#78 Romantic Hotel in Hong Kong
#89 Luxury Hotel in Hong Kong
#102 Business Hotel in Hong Kong
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Questions & Answers

Here's what travellers have asked, with answers from Dorsett Wanchai, Hong Kong staff and other travellers.
72 questions
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Bury, United Kingdom
9 months ago
Dunedin, New Zealand
Singapore, Singapore

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Questions? Get answers from Dorsett Wanchai, Hong Kong staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“if available, choose a room facing the horse racing track, it is quite an experience especially for your children”
 of 5 bubbles god_able, 20 Mar 2017 | Read review
“race course view is better, other side is cemetary view”
 of 5 bubbles 102ninak, 19 Mar 2017 | Read review
“ask for a room other side from the road, there is some car noise if your room facing road.”
 of 5 bubbles USCtrojansID, 19 Mar 2017 | Read review
“high floor, premier room”
 of 5 bubbles popstar1701, 15 Mar 2017 | Read review
“My room window is masked because it's facing the cemetery. Put in the request if you are particular about getting some natural lighting.”
 of 5 bubbles JasminePang, 8 Mar 2017 | Read review
5 of 5