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Dorsett Wanchai, Hong Kong

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3,027 Reviews from our TripAdvisor Community

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There are newer reviews for Dorsett Wanchai, Hong Kong
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Showing 2,502: English reviews
Leeds, United Kingdom
Reviewed 1 September 2013

Hong Kong was the second destination after visiting Phuket, Thailand for our honeymoon. We can only praise the Cosmopolitan Hotel. We arrived around 10pm at the hotel and were immediately helped with our luggage whilst still outside. We checked in at the front desk and were greeted by Louis Chan who was the Guest Services Manager. He accompanied us up...

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Helpful?
Thank Rashminder M
Warwick, United Kingdom
Reviewed 31 August 2013

This hotel is basic but adequate. Clean room, overlooking an exceptional cemetery and the race course! Reception area was always busy as it was useful for free wifi. Drinks were expensive at the bar. Staff were friendly and free transport to Wan Chai district was provided, although we discovered its quicker to walk. This hotel is ok for a couple...

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Helpful?
Thank debbie_williamswood
CosmopolitanHotelHK, General Manager at Dorsett Wanchai, Hong Kong, responded to this review

Dear Debbie, Thanks for your feedback. We hope you enjoyed your stay with us in one of our signature rooms with unique racecourse view. Apart from the free Wi-Fi provided in the hotel lobby, we suggest you to book via our official website next time to enjoy free internet in room and also other privileges like best rate guarantee and...

Brisbane, Australia
Reviewed 31 August 2013

This place is fine for its price. It's not luxurious and not in the best location but you could do a lot worse for your dollar. If you don't smoke insist on a non-smoking floor. We were unlucky on our first night with no adjoining room available (despite requesting months in advance) and being put on a smoking floor (the...

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Helpful?
Thank Elmosfamily
CosmopolitanHotelHK, General Manager at Dorsett Wanchai, Hong Kong, responded to this review

Dear Guest, Thank you for your feedback. We are so sorry that adjoining room was not available on the first day due to full occupancy on that day. While our guests are welcome to request for their preferred room arrangement (non-smoking floor and adjoining room) in advance, the arrangement is subject to availability, and we hope to seek for your...

Perth, Australia
Reviewed 30 August 2013

I stayed with my family 2 Adults and 3 Kids. The hotel is ideally situated for shopping at Causeway Bay and Time Square. The hotel staff very helpful at all times. Hoped that other people in Hong Kong would be this good. I had plenty cash to spend in Hong Kong but because of their taxi drivers and the general...

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1Thank Bluey R
Berkhamsted
Reviewed 29 August 2013

We stayed at the cosmopolitan for a total of 8 days split with a visit to china. We stayed in a suite on the 17 th floor, we were a bit concerned about the cleanliness which full marks to the hotel they sorted out before we returned. There is unfortunately no bar at the hotel, there is one at the...

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Thank Kim H
Cambridge
Reviewed 29 August 2013

Have just returned from a 9 night stay at this hotel in Hong Kong ,chosen mostly by the good reviews on Trip .However there are some things worth mentioning which may help other travellers in deciding to book the Cosmopolitan .Firstly the positive stuff -we booked a de luxe Causeway bay /happy valley view room .Having seen a standard double...

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2Thank itchyfeetCambridge
CosmopolitanHotelHK, General Manager at Dorsett Wanchai, Hong Kong, responded to this review

Dear Guest, Thank you for your comment. It’s great to know that our guest room that overlooks the breath-taking racecourse and city’s skyline was to your liking. Our Deluxe room types are actually very popular among travellers like you who prefer a nice view in their rooms. Your concern towards the noise is well noted. We trust it’s only an...

London, United Kingdom
Reviewed 29 August 2013 via mobile

Great service and rooms. In terms of value for money, the only issue we had was location: a 20-min walk (in humid climate) from stations. However, cabs are great value in HK and if you can afford to stay at the Cosmopolitan then you can afford the cabs.

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Thank Alex B
Sussex
Reviewed 27 August 2013

Enjoyed our stay here, especially with the upgrade. Hotel is currently being refurbed but we noticed no disruption. Very helpful staff. Free mini bus to Central and other locations or very cheap and frequent tram outside the door.(Pay on exit)

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1Thank Puddy55
Brunei
Reviewed 26 August 2013

We had an enjoyable stay at the Cosmopolitan Hotel. The check-in was fast and efficient, we liked that they upgraded us to a theme suite and offered a late check-out. Check-out was also quick and efficient. The staff in reception and the bellboys all had a very nice attitude. We found the room to be clean and tidy with a...

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1Thank T0mS
CosmopolitanHotelHK, General Manager at Dorsett Wanchai, Hong Kong, responded to this review

Dear Toms, We’re glad to learn about your enjoyable stay this time. Regarding your comment on the service in the restaurant, rest assured training will be reinforced towards the staff to avoid the same from happening again. We are sorry for the inconvenience caused this time and look forward to seeing you again in the soon future.

kent, England
Reviewed 25 August 2013

We stayed here with our 11 year olds and found the hotel comfortable and very friendly, the rooms are a good size for Hong Kong and although the children shared a bed they had enough room.We stayed on the 9th floor and had a good view over the city area there was some refurbishment work up on the higher floors...

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1Thank charltonfc

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Amenities

Highlights
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Food & drink at the hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
  • Microwave
Internet
  • Free Internet
  • Public Wifi
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Conference Facilities
  • Meeting Rooms
  • Banquet Room
  • Babysitting
Official Description (provided by the hotel)
Dorsett Wanchai, Hong Kong has completed a top-to-bottom overhaul to all its 454 rooms and suites and the hotel lobby. The new lobby welcomes guest with an unexpectedly playful vibe which is apparent on the design elements aimed to captivate one's senses. Each of the newly refurbished room, on the other hand, adopts a meticulous theme including the East-meets-West Victorian and classic Oriental and sleek-contemporary designs to name a few. Refurbished rooms offer a majestic view of the race course adjacent to the hotel, while the redesigned bathrooms feature a refreshing rain shower experience. Every Friday, hotel guests are welcome to join the 'Dorsett Wine Hour' at the lobby during which free flow of wine and canapés are provided. For the kids, there is also a colourfully decorated Candy Bar filled with sweet treats. With a lively neighborhood to explore and a dynamic address amid Wan Chai and Causeway Bay, there is a subway station only an eight-minute stroll away. All hotel guests will be given a specially designed 'Eat & Shop Like A Local' booklet which covers a host of local-recommended eateries and shopping spots in the hotel's neighbourhood, offering guests an authentic Hong Kong experience. The hotel also offers scheduled shuttle services to 16 destinations including Causeway Bay, Wanchai, Central, Admiralty, Quarry Bay and Taikoo. Every guestroom features a portable smart phone for free use inside and outside of the hotel, offering unlimited 3G internet supported by Wi-Fi hotspot sharing function, free local and IDD calls to 9 select countries including Australia, Canada, China, Korea, Japan, Malaysia, Singapore, UK and US. Other facilities include a gymnasium, meeting rooms accommodating up to 200 delegates, a refurbished bar on the lobby level and Dining House serving Cantonese cuisine. Dorsett Wanchai is an environmentally friendly "green" hotel with a 100% smoke-free policy. It is also an Earthcheck Bronze Benchmarked Hotel. ... more   less 

Additional Information about Dorsett Wanchai, Hong Kong

Address: 387-397 Queen's Road East, Wan Chai, Hong Kong, China (Formerly Cosmopolitan Hotel Hong Kong)
Region: China > Hong Kong
Price Range: ₹ 6,345 - ₹ 14,990 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Dorsett Wanchai, Hong Kong 4.5*
Number of rooms: 454
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Also Known As:
Cosmopolitan Hong Kong
Hong Kong Cosmopolitan Hotel
Cosmopolitan Hotel Hong Kong
Dorsett Wanchai, Hong Kong
Hotel Style:
#52 Best Value Hotel in Hong Kong
#68 Family Hotel in Hong Kong
#78 Romantic Hotel in Hong Kong
#89 Luxury Hotel in Hong Kong
#102 Business Hotel in Hong Kong
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Questions & Answers

Here's what travellers have asked, with answers from Dorsett Wanchai, Hong Kong staff and other travellers.
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Bury, United Kingdom
9 months ago
Dunedin, New Zealand
Singapore, Singapore

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Questions? Get answers from Dorsett Wanchai, Hong Kong staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“All Hong Kong hotel rooms are small”
 of 5 bubbles 79nadiab, 27 Mar 2017 | Read review
“higher up rooms and you get a good view of the race course -happy valley”
 of 5 bubbles D1027LEanthonyw, 24 Mar 2017 | Read review
“if available, choose a room facing the horse racing track, it is quite an experience especially for your children”
 of 5 bubbles god_able, 20 Mar 2017 | Read review
“race course view is better, other side is cemetary view”
 of 5 bubbles 102ninak, 19 Mar 2017 | Read review
“ask for a room other side from the road, there is some car noise if your room facing road.”
 of 5 bubbles USCtrojansID, 19 Mar 2017 | Read review
5 of 5