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Dorsett Wanchai, Hong Kong

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3,030 Reviews from our TripAdvisor Community

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Showing 2,505: English reviews
Start your review of Dorsett Wanchai, Hong Kong
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cheshire
Reviewed yesterday NEW

On arriving into room it looked small but clean. Windows had a plastic film covering them so unable to see out an check weather, Air conditioning was difficult to control either too warm or freezing cold. This room 1501 was booked for 3 nights. I was not feeling too good for most of the stay with a chest infection. I...

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Helpful?
Thank jimmyshoe
Singapore, Singapore
Reviewed 2 days ago NEW

We booked the family room and the space was suffice for us, 2 adults and 2 young children of 4yo and 8yo. We managed to change to the Happy Valley view on the 2nd day of our stay which is a lot better view than our 1st day of stay. The staffs doesn't look really friendly and I just remembered...

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Helpful?
Thank floves
Cardiff
Reviewed 2 days ago NEW

We got a good offer for Deluxe Causeway bay city view room for 8 nights. We stayed on the 23rd floor. The gym is small but provides what you need. Location is good, walking distance to Wanchai and Causeway. Hotel service is what i expected from a 4 star hotel. They also provide advices on food tours. The only thing...

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Thank Dawei Y
Vancouver, Canada
Reviewed 3 days ago NEW

I booked on their website and emailed in advance to ensure that we received our free breakfast and Hong Kong Cell phone. I received an email back from Eros Poon, a hotel manager and had to constantly refer to this email. When we arrived, they did not give us our 'breakfast coupon'. On the first morning, we went to breakfast...

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Helpful?
Thank Nadia B
Phillip Island, Australia
Reviewed 4 days ago NEW

This hotel is where I stayed on my first visit to HK five years ago.I have been back to Honkers many times since and always stay here.I keep coming back because I find the staff friendly,obliging and efficient.The room more than adequately meets my needs,especially now after the recent refurbishments.I love the quiet location, the hotel shuttle buses that enable...

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Thank islandbob2017
London, United Kingdom
Reviewed 6 days ago NEW

was in Hong Kong for trade fair so was placed in this hotel.Good shuttle service to convention centre in the morning helped get me to work on time.However,not enough of the staff spoke english or those that did really did not understand English.The hotel has a good location but not near any MTR stations without a serious walk and the...

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1Thank D1027LEanthonyw
DorsettWanchaiHK, General Manager at Dorsett Wanchai, Hong Kong, responded to this review

Dear LEanthonyw, Thank you for your comments. We are sorry to know that your stay didn’t meet your expectation this time. Please be assured that this is definitely not the service standard that we always strive to deliver to our guests, and training will definitely be reinforced to all the front line staff so as to ensure excellent services to...

Melbourne, Australia
Reviewed 1 week ago NEWvia mobile

Recently stayed in the Ocean Park suite with my family. It's one of the coolest hotel rooms we've stayed in! The kids loved the toys, the 'cup of tea' chairs and the world map. The tiled mosaic in the bathroom was beautiful. Very clean room, comfy bed and pillows. The negatives are the location is quite a distance from anything....

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Helpful?
Thank MrsExplody
DorsettWanchaiHK, General Manager at Dorsett Wanchai, Hong Kong, responded to this review

Dear MrsExplody, Thank you for your great comments! We are very happy to know that your stay was a wonderful one at the Ocean Park Family Suite that is designed after the world-renowed amusement park and equipped with all kinds of puffy toys and colourful designs. We hope you also had the chance to visit the Ocean Park which is...

Birmingham, United Kingdom
Reviewed 1 week ago via mobile

I'm not even sure where to start with this hotel... We came for a family holiday and stayed for 5 days in March. Starting with the negative/ criticisms; -First of all, the room that we were given first was smaller than the average U.K. Sitting room! It was situated in between all of the lifts (3 or 4) and after...

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Helpful?
3Thank NadiaAra178
DorsettWanchaiHK, General Manager at Dorsett Wanchai, Hong Kong, responded to this review

Dear NadiaAra, Thank you for your valuable comments. First of all, we are sorry to know that your reserved room didn’t meet your expectation this time. That said, we hope you like the upgraded room that we promptly offered hoping to bring you a comfortable staying experience. As for the breakfast arrangement, it is actually a special promotion that we...

Singapore, Singapore
Reviewed 1 week ago

We stayed for 4 nights, family with young children, and were happy with the hotel. the location of the hotel, yes a bit remote, no convenient store around, however, with 5 to 8 minutes walk, you can find 7-eleven nearby, bakery and coffee shop. it is about 10 to 15 minutes walk to times square, where the nearest mtr is...

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Helpful?
2Thank god_able
DorsettWanchaiHK, General Manager at Dorsett Wanchai, Hong Kong, responded to this review

Dear god_able, Thank you for your comments. We are indeed happy to know that you had a great stay with us this time. Your compliments had motivated us to strive for even better service in the future and we all look forward to welcoming you back for another promising stay very soon. Thank you.

Oulu, Finland
Reviewed 1 week ago

Good and decent hotel near by Time Square shopping mall and Happy Valley horse race. We had got deluxe room with race course view. Room was big enough for two adults and one child. Big bathroom with shower and bathtub. Breakfast was okay, not so special. Lot of Chinese food, a few international style breakfast food. Only cheese for bread....

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Helpful?
Thank Nina K
DorsettWanchaiHK, General Manager at Dorsett Wanchai, Hong Kong, responded to this review

Dear Nika K, Thank you for your comments. We are happy to know that you had a great stay this time. Regarding your comments towards the breakfast, rest assured that we will look into that for further improvements, thanks for sharing with us. As for amount hold at the credit card, we appreciate your understanding that it’s a usual practice...

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Amenities

Highlights
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Food & drink at the hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
  • Microwave
Internet
  • Free Internet
  • Public Wifi
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Conference Facilities
  • Meeting Rooms
  • Banquet Room
  • Babysitting
Official Description (provided by the hotel)
Dorsett Wanchai, Hong Kong has completed a top-to-bottom overhaul to all its 454 rooms and suites and the hotel lobby. The new lobby welcomes guest with an unexpectedly playful vibe which is apparent on the design elements aimed to captivate one's senses. Each of the newly refurbished room, on the other hand, adopts a meticulous theme including the East-meets-West Victorian and classic Oriental and sleek-contemporary designs to name a few. Refurbished rooms offer a majestic view of the race course adjacent to the hotel, while the redesigned bathrooms feature a refreshing rain shower experience. Every Friday, hotel guests are welcome to join the 'Dorsett Wine Hour' at the lobby during which free flow of wine and canapés are provided. For the kids, there is also a colourfully decorated Candy Bar filled with sweet treats. With a lively neighborhood to explore and a dynamic address amid Wan Chai and Causeway Bay, there is a subway station only an eight-minute stroll away. All hotel guests will be given a specially designed 'Eat & Shop Like A Local' booklet which covers a host of local-recommended eateries and shopping spots in the hotel's neighbourhood, offering guests an authentic Hong Kong experience. The hotel also offers scheduled shuttle services to 16 destinations including Causeway Bay, Wanchai, Central, Admiralty, Quarry Bay and Taikoo. Every guestroom features a portable smart phone for free use inside and outside of the hotel, offering unlimited 3G internet supported by Wi-Fi hotspot sharing function, free local and IDD calls to 9 select countries including Australia, Canada, China, Korea, Japan, Malaysia, Singapore, UK and US. Other facilities include a gymnasium, meeting rooms accommodating up to 200 delegates, a refurbished bar on the lobby level and Dining House serving Cantonese cuisine. Dorsett Wanchai is an environmentally friendly "green" hotel with a 100% smoke-free policy. It is also an Earthcheck Bronze Benchmarked Hotel. ... more   less 

Additional Information about Dorsett Wanchai, Hong Kong

Address: 387-397 Queen's Road East, Wan Chai, Hong Kong, China (Formerly Cosmopolitan Hotel Hong Kong)
Region: China > Hong Kong
Price Range: ₹ 6,314 - ₹ 15,111 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Dorsett Wanchai, Hong Kong 4.5*
Number of rooms: 454
Reservation Options:
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Also Known As:
Cosmopolitan Hong Kong
Hong Kong Cosmopolitan Hotel
Cosmopolitan Hotel Hong Kong
Dorsett Wanchai, Hong Kong
Hotel Style:
#52 Best Value Hotel in Hong Kong
#68 Family Hotel in Hong Kong
#78 Romantic Hotel in Hong Kong
#90 Luxury Hotel in Hong Kong
#102 Business Hotel in Hong Kong
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Questions & Answers

Here's what travellers have asked, with answers from Dorsett Wanchai, Hong Kong staff and other travellers.
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Bury, United Kingdom
9 months ago
Dunedin, New Zealand
Singapore, Singapore

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Questions? Get answers from Dorsett Wanchai, Hong Kong staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“choose rooms facing street, not cemetery”
 of 5 bubbles 995daweiy, 28 Mar 2017 | Read review
“All Hong Kong hotel rooms are small”
 of 5 bubbles 79nadiab, 27 Mar 2017 | Read review
“higher up rooms and you get a good view of the race course -happy valley”
 of 5 bubbles D1027LEanthonyw, 24 Mar 2017 | Read review
“if available, choose a room facing the horse racing track, it is quite an experience especially for your children”
 of 5 bubbles god_able, 20 Mar 2017 | Read review
“race course view is better, other side is cemetary view”
 of 5 bubbles 102ninak, 19 Mar 2017 | Read review
5 of 5