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Sheraton Hong Kong Hotel & Towers

3,468 reviews
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Traveller (1638)
Room & Suite (838)
Dining (151)
Overview
  • Excellent39%
  • Very good44%
  • Average13%
  • Poor3%
  • Terrible1%
Travellers talk about
“star ferry”(253 reviews)
“sky lounge”(90 reviews)
“nathan road”(302 reviews)
Free Internet
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
5.0 Star Hotel
All hotel details
Offers from Sheraton Hong Kong Hotel & Towers
Hotel deals
Contact Info
Name/address in local language
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Reviews (3,468)Write a Review
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2,504 results
Traveller rating
1,046
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1,046
975
328
106
49
Show reviews that mention
All reviewsstar ferrysky loungenathan roadtowers roomoyster barspg memberlight showharbour viewtop floorrooftop poolnathan rdvictoria harborbreakfast buffetan upgradetsim sha tsuibusiness hoteleasy access
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21 - 25 of 2,504 reviews
Reviewed 4 weeks ago

My wife and I spent a few nights here on the start of our honeymoon and we really enjoyed our stay - even through we didn't come to HK to sit in a hotel room. First and foremost the gentleman at the downstairs lobby got...More

Thank Jetblazt650
Response from SheratonHK, other at Sheraton Hong Kong Hotel & TowersResponded 4 weeks ago

Dear Jetblazt650, It means a lot to us to have received such wonderful compliments from our supporting guests and we appreciate you taking the time to share your review with us and well as the very useful tips for other TripAdvisor travellers. It's wonderful to...More

Reviewed 4 weeks ago

The Sheraton has a very nice location near the main metro lines and central to Kowloon shopping. Everything was efficient and cordial. We got a room with a great view of the harbor and Kowloon. This hotel is not trendy but definitely provides a great...More

Thank Alberto625
Response from SheratonHK, other at Sheraton Hong Kong Hotel & TowersResponded 4 weeks ago

Dear Alberto625, It is always a pleasure to hear from our happy guests and we are glad to know that you love the stunning harbour view from our rooms. Thank you for your compliments and we look forward to serving you again in the near...More

Reviewed 4 weeks ago

I have written a letter to this hotel and am waiting on a much delayed reply back, though I was moved to a nice looking corner suite (859?) it was directly above the construction that has been going on for years now, and it was...More

Thank Randy M
Response from SheratonHK, other at Sheraton Hong Kong Hotel & TowersResponded 4 weeks ago

Dear Randy M, Thanks for your unfailing support towards Sheraton Hong Kong and it is always a pleasure to hear from our invaluable guests. I'm very proud to learn the team has always taken the extra step to deliver the very best experience to our...More

Reviewed 4 weeks ago

We enjoyed our stay at the Sheraton Hong Kong. If you have the option, opt for the breakfast buffet... it's worth it. Great assortment of international food, you won't be hungry after! The rooms were small, but clean and comfortable. The staff even left a...More

Thank Heather H
Response from SheratonHK, other at Sheraton Hong Kong Hotel & TowersResponded 4 weeks ago

Dear Heather H, Happy birthday again! It always fills us with great joy to hear from our happy guests. Thank you for taking the time to share your review with us and well as the very useful tips for other TripAdvisor travellers. We will definitely...More

Reviewed 19 January 2018 via mobile

This is my second stay at the Sheraton in Hong Kong and yes ok they don’t really do anything for SPG members but still, the Hotel is clean, rooms are a good size and the location is fantastic. Star ferry is walking distance so getting...More

Thank BradCS1
Response from SheratonHK, Director of Sales & Marketing at Sheraton Hong Kong Hotel & TowersResponded 4 weeks ago

Dear BradCS1, Thank you for choosing Sheraton Hong Kong and we are glad to know that you have enjoyed your stay with us and made the best of our convenient location. We are always glad to be your home away from home in Hong Kong....More

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134567501
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Pool
Free Internet
Bar/Lounge
Spa
Hotel Amenities
Business Centre with Internet Access
Room Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Pool
Bar/Lounge
Spa
Hot Tub
Heated pool
Outdoor pool
Details
Price range
US$ 184 - US$ 543 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#25 Spa Hotel in Hong Kong
#46 Family Hotel in Hong Kong
#49 Business Hotel in Hong Kong
#58 Romantic Hotel in Hong Kong
#76 Luxury Hotel in Hong Kong
Room types
Suites, Non-Smoking Rooms, Smoking rooms available, Accessible rooms
Details
Price range
US$ 184 - US$ 543 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#25 Spa Hotel in Hong Kong
#46 Family Hotel in Hong Kong
#49 Business Hotel in Hong Kong
#58 Romantic Hotel in Hong Kong
#76 Luxury Hotel in Hong Kong
Room types
Suites, Non-Smoking Rooms, Smoking rooms available, Accessible rooms
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Traveller (1638)
Room & Suite (838)
Dining (151)
Pool & Beach (64)
Amenities (25)
Business Centre & Event Rooms (11)
Nearby
Tsim Sha Tsui
Tsim Sha Tsui is one of the major tourist and shopping
areas of Hong Kong. With a high concentration of
hotels, retail shops and commercial offices – it’s a
busy and bustling neighbourhood that never sleeps. On
the surface, Tsim Sha Tsui seems to only feature an
abundant number of high-end retail stores selling
designer brands and jewelry, owing to its popularity
with high-budget shopping tours. However, it also
...More
Questions & Answers
Ask a question
Eugzhou
30 January 2018|
AnswerShow all 2 answers
Response from Carn W | Reviewed this property |
Yes and it has even got a cigar room for the connoisseurs. I am not a smoker but I could tell, the room has everything a cigar expert would relish.
0
Votes
Kim L
27 October 2017|
AnswerShow all 4 answers
Response from Steve C | Reviewed this property |
I thought that it's common these days to offer a smartphone at each room in a 4+ star hotel like Sheraton across most of major Asian cities
0
Votes
juncotoco
11 September 2017|
AnswerShow all 3 answers
Response from Toorex | Reviewed this property |
Yes to the mobile phone. Yes to the outdoor swimming pool
3
Votes
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12345615
Room Tips
"Choose a harbour facing room with lounge access if you can - excellent."
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"Towers is nice as its the top section of the hotel and quiet"
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"If you can swing it, a harbor view room in the tower is fantastic."
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"City View rooms - outlook of building across the street; Harbour View Rooms - minimal harbour view, blocked..."
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