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Sheraton Hong Kong Hotel & Towers

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#85 of 703 Hotels in Hong Kong
Certificate of Excellence
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2,903 Reviews from our TripAdvisor Community

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There are newer reviews for Sheraton Hong Kong Hotel & Towers
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Showing 2,106: English reviews
Singapore, Singapore
Reviewed 28 October 2013

OK, this is not an aspirational property where you want to spend your honeymoon but it does function really well and the location, 5 minutes walk from the MTR and the waterfront, the star ferry being 7 minutes if you walk briskly. The service is efficient and sometime hurried but what we have asked for was delivered in no time....

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Helpful?
Thank JohnSINSG
SheratonHK, General Manager at Sheraton Hong Kong Hotel & Towers, responded to this review

Dear JohnSINSG, Thank you for staying with us. I am happy that our location and genuine service had left you with a lasting impression. We are sorry that the platinum lounge did not meet with your expectations and we are planning a lounge refurbishment in 2014. We look forward to serving you again with a refreshing experience. With warmest regards,...

Bandar Seri Begawan, Brunei Darussalam
Reviewed 27 October 2013

Stayed in the Sheraton for 2 nights. Rooms albeit well appointed are smallish, and the hotel lobby a little busy and lacking in character. The Hotel stands out for its great location, being minutes away from shopping on Nathan road, the subway and the Star Ferry. There is also good range of restaurants including an Oyster and Wine Bar, Morton's...

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Helpful?
Thank sodesa2016
SheratonHK, General Manager at Sheraton Hong Kong Hotel & Towers, responded to this review

Dear sodesa, We are pleased to learn our location and facilities have made your trip more pleasurable. On your next stay, kindly check out our official website for promotional offers of suite which offer ample space for your stay. We look forward to welcoming you again soon. With warmest regards, Charles Woo Managing Director Sheraton Hong Kong Hotel & Towers

Crewe, United Kingdom
Reviewed 26 October 2013

We stayed here for 3 nights and arranged for a limo transfer from the airport which was lovely and relaxing. The hotel is in a great spot, it was dark when we arrived so I couldn't wait until the morning to see the view across the water. It didn't disappoint! We didn't consider the breakfast in the hotel good value...

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Helpful?
Thank Amanda M
SheratonHK, General Manager at Sheraton Hong Kong Hotel & Towers, responded to this review

Dear Amanda M, We very much appreciate your feedback which is invaluable for us. Kindly rest assured your comments will be shared with food & beverage team for review. On your next visit, please feel free to check out our official website where you can find special offers with complimentary WiFi as well as other additional benefits. We look forward...

Honolulu, Hawaii, United States
Reviewed 25 October 2013

This hotel offers a great view of Hong Kong, the night lights as well as having probably the best restaurant in Hong Kong! The Sky Lounge/Oyster and Wine Bar offers the best of both worlds; great view/great food!!!

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Helpful?
Thank Daniel T
SheratonHK, General Manager at Sheraton Hong Kong Hotel & Towers, responded to this review

Dear Daniel T, Thank you for your feedback and I will definitely extend your heart-warming compliments to the team for their dedication to guest satisfaction. You are most welcome to try out our award winning dim sum at Celestial Court Chinese Restaurant or to enjoy authentic Osaka cuisine of Unkai Japanese restaurant on your next visit. We look forward to...

Changsha, China
Reviewed 25 October 2013

I like this hotel, because there are a good location, you just need 3 minutes to walk subway station.And also there are nearly many shopping mall. The front desk have passion, so she gave me good impress.

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Helpful?
Thank Lei Z
SheratonHK, General Manager at Sheraton Hong Kong Hotel & Towers, responded to this review

Dear Lei Z, Thank you very much for your warm compliments and we are pleased to hear that our location and hospitality had left you with a lasting impression. We look forward to welcoming you again soon. With warmest regards, Charles Woo Managing Director Sheraton Hong Kong Hotel & Towers

Cheshire
Reviewed 24 October 2013

We were staying in the Towers part of the hotel and if you want one of the best views in Hong Kong then stay here. It's not cheap but given the absolutely wonderful breakfast and the other free services throughout the day we certainly thought it was worth it. Staff couldn’t be more helpful and the location means that getting...

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Helpful?
1Thank HARGATE
SheratonHK, General Manager at Sheraton Hong Kong Hotel & Towers, responded to this review

Dear HARGATE, It is always a pleasure to hear from our happy guests and I am proud that the Towers has brought you an enjoyable stay. The team and I look forward to bringing you another memorable time in the coming future. With warmest regards, Charles Woo Managing Director Sheraton Hong Kong Hotel & Towers

United States
Reviewed 23 October 2013

I stayed here a year ago. My room was quite small, but maybe that's the norm in HK. Otherwise, the hotel is your typical business hotel. Room service and location were good. You generally can't go wrong with a Sheraton.

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Helpful?
Thank Mercy J
SheratonHK, General Manager at Sheraton Hong Kong Hotel & Towers, responded to this review

Dear Mercy J, We are pleased to learn our services and facilities have made your trip more pleasurable. On your next stay, you are welcome to check out our official website for promotional offers of suites which offer ample space for your stay. We look forward to being of your service in the near future. With warmest regards, Charles Woo...

Singapore
Reviewed 22 October 2013

Has been 2 years since I stayed here, standard business hotel. Breakfast is satisfactory and decent service and efficiency. In between 2 MTR stops, you can walk from either. One stop from Hong Kong island Admiralty station. New nice lounge chair in the room instead of the sofa, looks very modern and chic! iphone docker JBL in room and HDMI...

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Helpful?
1Thank Crescentra
SheratonHK, General Manager at Sheraton Hong Kong Hotel & Towers, responded to this review

Dear Crescentra, It is always a pleasure to hear from our happy guests and I am proud that our refurbished guestroom has brought you an enjoyable stay. The team and I look forward to bringing you another memorable time in the coming future. With warmest regards, Charles Woo Managing Director Sheraton Hong Kong Hotel & Towers

Newcastle, Australia
Reviewed 22 October 2013

Don't wish to review the hotel itself (although it was a great place to stay when we last visited 3 years ago) but The Sky Lounge Afternoon Tea. The Sky Lounge is a great place to enjoy Victoria Harbour’s spectacular views while having afternoon tea. The dramatic interior is divided into four distinct areas to suit a variety of moods....

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Helpful?
1Thank Nathalie E
SheratonHK, General Manager at Sheraton Hong Kong Hotel & Towers, responded to this review

Dear n l e, It is my honour to know you have enjoyed our culinary creations from Sky Lounge. I will definitely extend your warm compliment to the team for their dedication to guest satisfaction. On your next visit, you are most welcome to try out the award winning dim sum at our Celestial Court Chinese Restaurant or to enjoy...

Leicester, England, United Kingdom
Reviewed 20 October 2013

Comfortable excellent location with good standards of service but slightly tired decor, printing at computers overly troublesome but staff helpful. In room breakfast punctual and always with a smile ... But always different bowls plates and dishes that don't match or are the same portion size from day to day. Overall still great value!

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Helpful?
1Thank Mark C
SheratonHK, General Manager at Sheraton Hong Kong Hotel & Towers, responded to this review

Dear Mark C, We very much appreciate your feedback which is invaluable for us in recognizing our areas that require improvement. Please rest assured your feedback has been shared with food & beverage team to ensure food presentation are of high quality. It is to my honored to share with you that we have just completed the first phase of...

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Staying in Tsim Sha Tsui

Neighbourhood Profile
Tsim Sha Tsui
Tsim Sha Tsui is one of the major tourist and shopping areas of Hong Kong. With a high concentration of hotels, retail shops and commercial offices – it’s a busy and bustling neighbourhood that never sleeps. On the surface, Tsim Sha Tsui seems to only feature an abundant number of high-end retail stores selling designer brands and jewelry, owing to its popularity with high-budget shopping tours. However, it also contains a diverse range of attractions for the entire family. Whether taking a walk in Kowloon Park, exploring museums, going shopping or grabbing a bite to eat – Tsim Sha Tsui has something for everyone.
Explore this neighbourhood

Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Sheraton Hong Kong Hotel & Towers is at the top of Kowloon’s Gold Mile. Located along Victoria Harbour, we’re in the business and shopping district, near the ferry terminal and Mass Transit Railway (MTR.) Hong Kong International Airport is 35 minutes away.Sleek and airy, 782 guest rooms and suites are a great place to relax, work, or play. Many offer a postcard view of Victoria Harbour. Sheraton Towers features a private reception on Level 16, exclusive Towers Lounge, and Towers concierge. Join Starwood Preferred Guest membership for free and enjoy complimentary in-room internet when you book on our official website! All 782 guest rooms are now equipped with a free smartphone device for unlimited local call and 3G data on the go during your stay. ... more   less 

Additional Information about Sheraton Hong Kong Hotel & Towers

Address: No.20 Nathan Road, Tsim Sha Tsui, Hong Kong, China
Region: China > Hong Kong > Tsim Sha Tsui
Price Range: ₹ 15,367 - ₹ 31,678 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Sheraton Hong Kong Hotel & Towers 5*
Number of rooms: 782
Reservation Options:
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Also Known As:
Sheraton Hong Kong Hotel And Towers
Hong Kong Sheraton
Sheraton Hong Kong Hotel & Towers
Hotel Style:
#23 Spa Hotel in Hong Kong
#51 Business Hotel in Hong Kong
#59 Romantic Hotel in Hong Kong
#62 Family Hotel in Hong Kong
#75 Luxury Hotel in Hong Kong
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Hong Kong Hotel & Towers staff and other travellers.
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Questions? Get answers from Sheraton Hong Kong Hotel & Towers staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“higher floors comes with a view”
 of 5 bubbles mjacob007, 4 Dec 2016 | Read review
“Ask for a room with a view of the harbor!”
 of 5 bubbles pinkfedora, 3 Dec 2016 | Read review
“book a room in the tower with club lounge access and harbor view”
 of 5 bubbles Roberthobart, 30 Nov 2016 | Read review
“Towers room”
 of 5 bubbles stephenhG9388GV, 30 Nov 2016 | Read review
“include breakfast”
 of 5 bubbles Jacques381, 27 Nov 2016 | Read review
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