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No.8 Pak Hok Ting Street Shatin, Hong Kong China
3 people are viewing this hotel
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$183
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Free cancellation until 14/10/22
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Free cancellation until 14/10/22
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$120
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Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Other miscellaneous taxes and hotel fees which are not fixed or due at time of booking may be payable at the property at time of stay. Please see our partners for more details.
Traveller (808)
360
Panoramas (23)
Room & Suite (588)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for staff in public areas
  • Hand sanitiser available to guests & staff
  • Staff required to regularly wash hands
  • Daily temperature and symptom checks for staff
Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#60 of 800 hotels in Hong Kong
Location
Cleanliness
Service
Value
Travellers' Choice
Located in the center of Shatin district and adjacent to New Town Plaza, the biggest shopping mall in Hong Kong. Five minutes walk from MTR station. Easy access to Central and TST by means of public transport. Hotel runs regular comlimentary shuttle bus service to and from TST to hotel. Regular public bus A41 run between Hong Kong International Airport and hotel. The journey takes around 45 minutes.
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Property amenities
Parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Free shuttle or taxi services
Business Centre with Internet Access
Conference facilities
Wifi
Indoor pool
Outdoor pool
Heated pool
Fitness / spa changing rooms
Restaurant
Breakfast buffet
Airport transportation
Shuttle bus service
Taxi service
Banquet room
Meeting rooms
Spa
24-hour security
Baggage storage
Concierge
Currency exchange
Shops
Butler service
Doorperson
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Interconnected rooms available
Room service
Safe
Minibar
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Residential Neighbourhood
Family
Languages Spoken
English, Chinese

Location

Full view
100Great for walkers
Grade: 100 out of 100
72Restaurantswithin 0.5 km
10Attractionswithin 0.5 km
1569Reviews98Q+A100Room tips
Traveller rating
  • 772
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  • 123
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Most Recent
Japes wrote a review Aug 2022
Hong Kong, China54 contributions15 helpful votes
+1
I'll be honest, I would've given 3 bubbles but I'm giving 4 this time because of the staff's effort in trying to solve the problem. Started rough but got better in the end. This is a good sharing to learn from I believe. Upon check-in, I already had few disappointment due to the renovation work going on. Swimming pools, gym and the 2+2 restaurant (where breakfast buffet is at) are all closed. I was a bit disappointed at first as I chose this hotel for the facilities and buffet but that's okay I totally understand as they are trying to give the hotel a new look. I was also aware they were doing renovation work since last year but just wasn't expecting that the pool would still be closed. The part I HATED the most was when the front desk challenged me about their disclaimer and that they clearly written on their hotel description on Agoda that their facilities are closed. First of all, I only asked a simple question about the swimming pool arrangement. You said it was closed. Fine, totally understand. I even asked if it was possible to swim at the sister hotel as another alternative, rejected. Still fine with me but you did not have to push me to the corner by printing all the pages just to prove that you have written it on the description. I never asked to prove it. I find it quite offensive really. I requested and was given a high floor (13/F). Very delighted. I always request a high floor if possible as it is usually quieter. However, it wasn't the case. There was a strange noise above (the noise was like a deep bass vibration coming from a machine room). I initially thought it was from their construction work but it wasn't. I asked the front desk team to inspect. Later, found that it was coming from their air conditioning machine room. I was offered room change to the 5/F as their hotel was running full which I understand. So my advise, better pick low to mid floors if you are a sensitive sleeper. Rooms newly renovated with an air purifier in each rooms. Most of the rooms now are standing shower so do make sure to double check with the front desk if you requested for bathtub. Breakfast was semi-buffet (appetizer - buffet style + choose 1 main course) at their Japanese restaurant - Yama. I must say the ramen I ordered was very delicious. I loved it! I wished they would have eggs served on the buffet table, I think it's a must have for breakfast. Thank you Jason Cheung for trying your best to solve the noise issue. Very swift and helpful, much appreciated! Also, thank you Kitty, 13/F housekeeping, very warm and friendly! The main reason why I still gave a 4 was because of your hospitality.
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Date of stay: August 2022
Cleanliness
Service
Sleep Quality
Room Tip: Middle or Low floor.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from park royal, 其他 at Royal Park Hotel
Responded 4 weeks ago
Dear Japes Thank you very much for your review. Please accept my sincere apologies for your unpleasant check-in experience. Rest assured that your comment about our service will be shared with the team for review and improvement. In addition, our hotel is being renovated by phases, and some facilities will inevitably be suspended. We are looking forward to bringing you a refreshing new look after the renovation is complete. Leo Lai Hotel Manager Royal Park Hotel
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Heather L wrote a review Jun 2022
1 contribution
The hotel staff were wonderful and incredibly helpful. Day 1, they provided a wheel chair for my husband, Day 8 and Day 12 they helped us to navigate the intricacies of Covid testing in Hong Kong, and on my final day they managed to find my wedding ring. They have recently opened up a truly exceptional Japanese restaurant on the ground floor with quite astonishingly recherche cuisine. We also loved the breakfast buffets on the third floor - a real bargain at only 70 HKD per head. And it was nice to see that the 2+2 restaurant on the third floor is doing so well Everything from apple crumble to lobsters and everything in between. All in all a five star experience. Many thanks to tall he hotel staff, and in particular the concierge and reception, who made our stay so special.
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Date of stay: June 2022
Cleanliness
Service
Sleep Quality
Room Tip: Greast views of Shatin race course, the river and all the rowing boats.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from park royal, 其他 at Royal Park Hotel
Responded 29 Jun 2022
Dear Heather L Thank you so much for spending the time in writing for such wonderful reviews. We are delighted to hear that you have enjoyed your recent stay at the Royal Park. We look forward to welcoming you and your family back very soon. Leo Lai Hotel Manager Royal Park Hotel
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Christian S wrote a review May 2022
North Rhine-Westphalia, Germany1 contribution1 helpful vote
Royal Park Hotel is the only choice for staying in Hong Kong. Before the global Covid pandemic, we used to stay here for many times. the location is collected to the MTR station, convenient for our business in China. My group stayed at Executive Floor since 2010. We loved the cozy lounge on top floor. Served breakfast, afternoon tea and cocktail during the day. You can have free flow of chill beer, cocktails with snacks, definitely well worth. Miss the superb team, Jason Yanness & Stephanie. Thank you for the exceptional service. Hope to see you guys in the near future.
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Date of stay: May 2022
Value
Location
Service
Trip type: Travelled on business
Room Tip: Executive Floor is the first choice
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from park royal, 其他 at Royal Park Hotel
Responded 29 May 2022
Dear Christian S, Thank you so much for your continued support and taking your time to post your review. We are delighted to hear your compliment and very proud of the excellent services provided by the team. Looking forward to seeing you again. Leo Lai Hotel Manager Royal Park Hotel
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Ho B wrote a review Feb 2022
1 contribution
We had our wedding ceremony in Feb. The hotel made our schedule very flexible with their special kind arrangement. Front desk are very detailed in checking customer in the time of COVID. Samuel kindly offered us some wedding tips and presents celebrating our wedding. The overall experience is excellent and definitely I will revisit.
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Date of stay: February 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from park royal, 其他 at Royal Park Hotel
Responded 13 Feb 2022
Dear Ho B, Thank you so much for choosing Royal Park Hotel, and taking your time to post your review. We are delighted to hear your compliment and very proud of the excellent services provided by Samuel and his team. Looking forward to seeing you again on your next visit. Leo Lai Hotel Manager Royal Park Hotel
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
victor c wrote a review Jan 2022
1 contribution
Good location nearby large shopping mall. Excellent services offered by reception manager ~ Roy Ling. Excellent staff provided professional services. He is very friendly , patient, professional handling for my phone call, checked in and out. Efficient staff with friendly smile. Bravo! All housekeeping staffs are friendly too! Breakfast with variety choice and declious. I will sure to stay again and recommended to my relative.
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Date of stay: January 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from park royal, 其他 at Royal Park Hotel
Responded 23 Jan 2022
Dear victor c Thank you so much for choosing Royal Park Hotel. We are delighted to hear your compliment. We are so proud of Roy and the team who delivered their excellent service to ensure your stay to be a pleasant one. Looking forward to welcoming you back in your next visit. Leo Lai Hotel Manager Royal Park Hotel
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Benceleogn wrote a review Dec 2021
Burnham-On-Sea, United Kingdom3 contributions
Very good experience in Royal Park Hotel. Warmly housekeeping service for almost two weeks stay. Room is quiet and relaxing. Staff are almost nice and we have to say thank you for wonderful Chef KEN who recommend us the Japanese dishes there! His hospitality is really unforgettable and also his team. Great food ever we had in Royal hotels! We have meet Chef KEN in Royal View Hotel previously but didn’t alert of his talent. Now we found and experienced his bright future of all his professional in Royal Park Hotel! 👍🏻 Thank you Chef Ken again!
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Date of stay: September 2021Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from park royal, 其他 at Royal Park Hotel
Responded 8 Dec 2021
Dear Benceleogn Thank you so much for choosing Royal Park Hotel, and taking your time to post your review. We are glad to know that you enjoyed the dining experience and are very proud of Chef Kent for his excellent services. Looking forward to seeing you again on your next visit. Leo Lai Hotel Manager Royal Park Hotel
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Feilia W wrote a review Nov 2021
5 contributions
Spacious room for family with kids, good cleanliness with well housekeeping service. Room design is a bit outdated but great river view given relaxing for us. Chinese and the Japanese restaurants are both very tasty, thank you so much for the warmest hospitality from Chef-KEN. He is a very professional chef in positive care for us ever!!!! We will definitely return for staycation again because of the wonderful Chef-Ken at Royal Park Hotel.
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Date of stay: November 2021Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from park royal, 其他 at Royal Park Hotel
Responded 18 Nov 2021
Dear Feilia W Thank you so much for choosing Royal Park Hotel, and taking your time to post your review. We are proud of Ken and the team who delivered their excellent services. We look forward to welcoming you and your family back very soon. Leo Lai Hotel Manager Royal Park Hotel
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Dylan Wong wrote a review Jun 2021
1 contribution
Royal Park Hotel, which provide smooth services, is a superb staycation hotel during covid19. Especially, the front desk staffs in hotel are willing to coordinate with guests flexibly since I have had a special request that have mentioned when I made the booking, and the hotel have fulfilled my request perfectly and considerably upon check-in. I would like to visit Royal Park again. Moreover, I hope others also can notice this message and enjoy staying in Royal Park.
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Date of stay: June 2021Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from park royal, 其他 at Royal Park Hotel
Responded 27 Jun 2021
Dear Dylan Wong Thank you so much for your great review. We are so glad to hear that you have had a pleasant stay with us. Looking forward to seeing you again on your next visit. Leo Lai Hotel Manager Royal Park Hotel
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Mrs.W wrote a review Jun 2021
15 contributions29 helpful votes
A large 4 star hotel with lots of dining options. Location is brilliant with direct connection to the mall and by extension train station. No turndown. Very spacious room with all the basics including bathtub.
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Date of stay: May 2021
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from park royal, 其他 at Royal Park Hotel
Responded 24 Jun 2021
Dear Mrs. W, Thank you so much for choosing Royal Park Hotel, and taking your time to post your review. We are looking forward to welcoming you back. Leo Lai Hotel Manager Royal Park Hotel
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Dick T wrote a review May 2021
1 contribution
Its a great experience for staycation. I appreciated that its convenient to go shopping,to look for good restaurants over there. I love their good room service for my family. I absolutely will go there again in future.
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Date of stay: April 2021Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from park royal, 其他 at Royal Park Hotel
Responded 23 May 2021
Dear Dick T, Thank you so much for your great review. We are so glad to hear that you have had a pleasant stay with us. We look forward to welcoming you and your family back very soon. Leo Lai Hotel Manager Royal Park Hotel
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
$105 - $165 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
沙田帝都, 香港沙田帝都酒店, royal park hong kong, hotel royal park, royal park hotel hong kong
LOCATION
ChinaHong KongSha Tin / New Territories
NUMBER OF ROOMS
448
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Frequently Asked Questions about Royal Park Hotel
Which popular attractions are close to Royal Park Hotel?
Nearby attractions include Hong Kong Heritage Museum (0.4 km), New Town Plaza (0.3 km), and Snoopy's World (0.3 km).
What are some of the property amenities at Royal Park Hotel?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at Royal Park Hotel?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Royal Park Hotel?
Guests can enjoy an on-site restaurant and a lounge during their stay.
Is parking available at Royal Park Hotel?
Yes, parking is available to guests.
What are some restaurants close to Royal Park Hotel?
Conveniently located restaurants include Nara Thai Cuisine, Din Tai Fung Sha Tin, and Hong Kong Wing Nin.
Are there opportunities to exercise at Royal Park Hotel?
Yes, guests have access to an indoor pool, a fitness centre, and locker rooms available in the fitness centre during their stay.
Does Royal Park Hotel have an airport shuttle?
Yes, Royal Park Hotel offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does Royal Park Hotel have airport transportation?
Yes, Royal Park Hotel offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Royal Park Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does Royal Park Hotel offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.