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The Royal Garden

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1,355 Reviews from our TripAdvisor Community

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Showing 995: English reviews
Steyr, Austria
1 review
Reviewed 2 days ago NEW

The name of the hotel is not only a Name. It is their passion. Very kind and helpful staff. Clean and nice rooms - might be difficult to find a better one with this price to performance ratio. Very good breakfast and perfect location. Next time I will stay there again for sure. H. Boxleitner

Review collected in partnership with this hotel

Helpful?
Thank h_boxleitner
Brighton, Australia
Level Contributor
209 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 107 helpful votes
Reviewed 2 days ago NEW

Wow, what a surprise. The pictures are very accurate however they don't quite convey the luxury on offer. The skypool is amazing and the amenities at the pool are very classy, felt like I was staying in a mansion. The room was REALLY well done. I was impressed by the quality of fittings including the ability to change the glass... More 

Helpful?
Thank fandangoMelbourne
Bronte Park, Australia
Level Contributor
3 reviews
Reviewed 4 days ago NEW

The aircon system makes the rooms smell musty - I looked at 3 different rooms - all smelt bad. I was advised this is a regular occurrence! It was suggested I pay to upgrade to the sky tower rooms as 'they are newer and aircon would be better'. They put a machine - possibly a dehumidifier- in the room and... More 

Review collected in partnership with this hotel

Helpful?
Thank BronteBath
Sydney, Australia
Level Contributor
108 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 5 days ago NEW

We had a good sized room. Excellent service was provided by all staff (front desk, concierge, entry door, housekeeping). I was surprised at the lack of the usual expected toiletries until I discovered them in the drawer under the bathroom bench. The location is convenient for exploring by foot or subway. The “International” supermarket is close by for supplies. The... More 

Review collected in partnership with this hotel

Helpful?
Thank leanne m
Keven C, General Manager at The Royal Garden, responded to this review

Dear leanne m Thank you for your compliments to the hotel. We are always striving to provide the best of experiences to the guests. We look forward to welcoming you back in the near future. Yours sincerely, Keven Chan Vice President & General Manager The Royal Garden More 

San Francisco Bay Area, Us
Level Contributor
48 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 5 days ago NEW

The hotel location is excellent in Kowloon. Friendly bellmen, but not the front desk agent. Confusing when change lifts needed to go to our hotel room. The room is a bit small and the outlet is not up to date. The hotel is a bit old. I can smell smoke from outside, not sure if people smoking. I thought that... More 

Helpful?
Thank CanCan40
Keven C, General Manager at The Royal Garden, responded to this review

Dear CanCan40 Thank you for taking the time to share the thoughts about your time at The Royal Garden. We highly value your feedback as it indicates how the hotel is performing and to what extent we are satisfying the needs and expectations of our guests. We look forward to welcoming you back to the hotel in the soonest future.... More 

Mexico City, Mexico
1 review
Reviewed 6 days ago NEW

nice staff, good service, the only thing is to change sometimes of the breakfeast that is the same everyday and getting boring when you are staying 2 weeks. It will be great that the staff can manage to switch the menu !

Review collected in partnership with this hotel

Helpful?
Thank ren023
Keven C, General Manager at The Royal Garden, responded to this review

Dear ren023 Thank you for taking the time to share the thoughts about your time at The Royal Garden. We highly value your feedback as it indicates how the hotel is performing and to what extent we are satisfying the needs and expectations of our guests. We look forward to welcoming you back to the hotel in the soonest future.... More 

Shanghai, China
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 1 week ago

Excellent location and friendly staff. Got a free upgrade to the tower suite rooms. Little bit confusing changing lifts 3 times to get up to the room but overall was happy with my stay at The Royal Garden.

Review collected in partnership with this hotel

Helpful?
Thank adnan_u9
Keven C, General Manager at The Royal Garden, responded to this review

Dear adnan_u9 Thank you for your positive comment. It is great to learn that you had an enjoyable time at The Royal Garden. We look forward to welcoming you back in the near future. Yours sincerely, Keven Chan Vice President & General Manager The Royal Garden More 

Karachi, Pakistan
1 review
Reviewed 1 week ago

The hotel is outstanding and excellent , hospitality of crew is great along with cleanliness . also the location of hotel is very convenient as its close to TSIM SHA TSUI MTR station and nearby all the other facilities are available like money exchange , good fast food etc.,

Review collected in partnership with this hotel

Helpful?
Thank 879sami
Keven C, General Manager at The Royal Garden, responded to this review

Dear 879sami Thank you for your compliments to the hotel. We are always striving to provide the best of experiences to the guests. We look forward to welcoming you back in the near future. Yours sincerely, Keven Chan Vice President & General Manager The Royal Garden More 

Beijing
1 review
Reviewed 1 week ago

Great and friendly staff. At the reception, at the business lounge and the housekeeping staff. Top notch. Excellent gym and pool facility. Great breakfast buffet.excellent location. Lots of nice bars within walking distance.

Review collected in partnership with this hotel

Helpful?
Thank mbeaverk
Keven C, General Manager at The Royal Garden, responded to this review

Dear mbeaverk Thank you for sharing your stay experience on TripAdvisor. It gives us great pleasure to receive your great comment. We are delighted that you had a wonderful staying experience at The Royal Garden. We look forward to welcoming you back in the near future. Yours sincerely, Keven Chan Vice President & General Manager The Royal Garden More 

Seoul, South Korea
Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 1 week ago

Pros: Excellent Staff. Great Location. 2 blocks from subway. Breakfast Buffet was good and reasonably priced. Cons: Rooms smelled moldy/musty (as did my traveling companions). Non-smoking room smelled like cigarette smoke.

Review collected in partnership with this hotel

Helpful?
1 Thank theresadetroit
Keven C, General Manager at The Royal Garden, responded to this review

Dear theresadetroit Thank you for taking the time to share the thoughts about your time at The Royal Garden. We highly value your feedback as it indicates how the hotel is performing and to what extent we are satisfying the needs and expectations of our guests. We look forward to welcoming you back to the hotel in the soonest future.... More 

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Staying in Tsim Sha Tsui

Neighbourhood Profile
Tsim Sha Tsui
Tsim Sha Tsui is one of the major tourist and shopping areas of Hong Kong. With a high concentration of hotels, retail shops and commercial offices – it’s a busy and bustling neighbourhood that never sleeps. On the surface, Tsim Sha Tsui seems to only feature an abundant number of high-end retail stores selling designer brands and jewelry, owing to its popularity with high-budget shopping tours. However, it also contains a diverse range of attractions for the entire family. Whether taking a walk in Kowloon Park, exploring museums, going shopping or grabbing a bite to eat – Tsim Sha Tsui has something for everyone.
Explore this neighbourhood

Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
Food & drink at the hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
In its continuing pursuit of excellence and with a total investment of USD31 millions, the Royal Garden has just completed a sophisticated re-imaging programme of its 420 stylish guestrooms. The Royal Garden, conveniently located in the business and shopping areas of Tsimshatsui - a district well served by Hong Kong's efficient public transport system (MTR), is the only hotel in Hong Kong with a 110-foot atrium, allowing natural daylight to illuminate the hotel's interior by day and an exquisite ambience by night. The hotel has an impressive choice of the award winning and Michelin Recommended restaurants including Sabatini Ristorante Italiano, Inagiku Japanese restaurant, The Royal Garden Chinese Restaurant, The Greenery, Dong Lai Shun, Le Soleil and Martini Bar. Overlooking Victoria Harbour, the roof-top Mediterranean style Sky Club provides top quality leisure facilities including a 25 meter heated swimming pool and a Jacuzzi (open daily from 06:30 - 22:00hrs), 24 hours Gymnasium and Massage. ... more   less 

Additional Information about The Royal Garden

Address: No. 69 Mody Road | Tsimshatsui East, Kowloon, Hong Kong, China
Region: China > Hong Kong > Tsim Sha Tsui
Price Range: ₹ 10,773 - ₹ 26,319 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Royal Garden 5*
Number of rooms: 420
Reservation Options:
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Also Known As:
The Royal Garden Hotel Hong Kong
Hotel Royal Garden
Royal Garden Hotel Hong Kong
Royal Garden Hong Kong
The Royal Garden Hong Kong
Hotel Style:
#36 Business Hotel in Hong Kong
#41 Luxury Hotel in Hong Kong
#66 Romantic Hotel in Hong Kong
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Questions & Answers

Here's what travellers have asked, with answers from The Royal Garden staff and other travellers.
11 questions
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Questions? Get answers from The Royal Garden staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“All rooms are quiet.”
 of 5 bubbles fandangoMelbourne, 3 Dec 2016 | Read review
“DO NOT STAY HERE ......The aircon system makes the rooms smell musty - I looked at 3 different rooms - all smelt bad. I was advised this is a regular occurrence! It was suggested I pay to upgrade to the sky tower rooms as 'they are newer and aircon would be better'. They put a machine - possibly a dehumidifier- in the room and I held onto the can of spray which they'd used to mask the smell in the 3rd room I checked ....... I was also advised on checkin that I'd be able to use the gym/pool after I checkout before I fly - this was then denied to me upon checkout unless an additional fee was paid”
 of 5 bubbles BronteBath, 1 Dec 2016 | Read review
“Executive room”
 of 5 bubbles 308chaimg, 25 Nov 2016 | Read review
“It will be lovely if the hotel decide to change the carpet to wood! Less problem for allergic people like me! ”
 of 5 bubbles eledirb, 22 Nov 2016 | Read review
“Our room 621 was well appointed and clean”
 of 5 bubbles suehoskins274, 21 Nov 2016 | Read review
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