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Harbour Plaza Metropolis

1,785 reviews
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Traveller (966)
Room & Suite (756)
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Overview
  • Excellent25%
  • Very good47%
  • Average20%
  • Poor5%
  • Terrible3%
Travellers talk about
“hung hom station”(103 reviews)
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Free Internet
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
Airport Transportation
4.0 Star Hotel
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Name/address in local language
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Rooms
4 Mar5 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,785)Write a Review
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Show reviews that mention
All reviewshung hom stationmiddle roadnathan roadshopping malltrain stationtsim sha tsuithe club loungeone bedroom suitefree shuttlerooms are smallpeninsula hotelsister hotelmainland chinashuttle servicehong kong islandbuffet breakfastthe hotel offers
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1 - 5 of 1,314 reviews
Reviewed 4 days ago via mobile

Had a great stay,staff were fantastic. One who particually stood out was Jasmine who went out of her way to assist us in our stay.She is a great asset to the hotel.Also a good mention to fast Felix the bell boy who had our luggage...More

Thank Steven F
Hotel's Favourite
Reviewed 1 September 2017 via mobile

Harbour Plaza Metropolis has continued to provide excellent service each time I visit. I've stayed in this hotel 3 or 4 times. I always buy the club level package, it has many features and it's worth every penny. The rooms are clean, the bathrooms are...More

Thank eroddey
Response from Virginia H, Director of Marketing Communications at Harbour Plaza MetropolisResponded 14 September 2017

Thank you for the compliment. Please rest assured that we will continue to optimize our facilities and service. We do look forward to welcoming you back in the not too distant future. Yours sincerely, Virginia Hui Director of Marketing Communications

Reviewed 1 week ago

My check-in did not go smoothly as I got a smoking room, where I could not tolerate the bad smell, so I went back to reception and asked for a change. The staff was very helpful and immediately changed my room, which was then fine....More

Thank BudapestMolnar
Response from HPSales, Public Relations Manager at Harbour Plaza MetropolisResponded 4 days ago

"Thank you for taking the time to share your comments. " Please accept our apologies for not meeting your expectations. Please rest assured that we have shared your comments with the department heads concerned for future improvements. We hope to have the opportunity to welcome...More

Reviewed 1 week ago

This is the third time we have stayed at this hotel over the past 7 years. Unfortunately this experience with our room was the worst even though we decided to pay a premium and booked a suite. Our past experiences were excellent. The one bedroom...More

Thank franpaul
Response from HPSales, Public Relations Manager at Harbour Plaza MetropolisResponded 4 days ago

"Thank you for taking the time to share your comments. " Please accept our apologies for not meeting your expectations. Please rest assured that we have shared your comments with the department heads concerned for future improvements. We hope to have the opportunity to welcome...More

Reviewed 1 week ago

Stayed at this hotel twice now, the first time was 10 years ago. Much to my surprise they still had our details on their system which was nice. As at the first time we upgraded our room to the Harbour Club, which is excellent value...More

Thank David H
Response from HPSales, Public Relations Manager at Harbour Plaza MetropolisResponded 1 week ago

Thank you for your support. Please rest assured that we will continue to optimize our facilities and service. We do look forward to welcoming you back in the not too distant future. Yours sincerely, Virginia Hui Director of Marketing Communications

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About
Amenities
Top amenities
Pool
Restaurant
Room Service
Fitness Centre with Gym / Workout Room
Bar/Lounge
Free Internet
Spa
Hotel Amenities
Business Centre with Internet Access
Room Service
Shuttle Bus Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Outdoor pool
Details
Price range
US$ 108 - US$ 314 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#29 Spa Hotel in Hong Kong
#75 Business Hotel in Hong Kong
#99 Luxury Hotel in Hong Kong
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$ 108 - US$ 314 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#29 Spa Hotel in Hong Kong
#75 Business Hotel in Hong Kong
#99 Luxury Hotel in Hong Kong
Room types
Suites, Non-Smoking Rooms
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Traveller (966)
Room & Suite (756)
Dining (140)
Pool & Beach (48)
Amenities (60)
Business Centre & Event Rooms (10)
Questions & Answers
Ask a question
abhic152
20 October 2017|
AnswerShow all 7 answers
Response from Apoorva S | Reviewed this property |
yes . the kitchenette is good . there is fridge , hot plate, kettle . they provide with pans . and bowls to cook and also assist with how to use the hot plate. the hot plate has two stoves so you can cook two meals at once... More
1
Vote
Hashmeet B
28 July 2017|
AnswerShow all 3 answers
Response from Sukhesh R | Reviewed this property |
There is no Indian food available. Also the options of vegetarian food is very very limited .
1
Vote
Bhagyashri J
17 May 2017|
AnswerShow all 5 answers
Response from tds262015 | Reviewed this property |
yes. you have to buy coinz from help desk or reception
1
Vote
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Room Tips
"If you are a non-smoker, ask for a non-smoking room when booking!"
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"Executive floor rooms to get club lounge access"
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"ask for a river view and take the harbour club option very good value"
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"harbour view rooms"
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