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Kimberley Hotel

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967 Reviews from our TripAdvisor Community

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Showing 667: English reviews
Reviewed 31 October 2016 via mobile

Stayed here for 4 days, and I would definitely stay here again. It is close to all the shops, restaurants, MTR, malls, it just have everything you need around you. I did my booking at booking.com and I would say i am a happy customer.

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Helpful?
Thank Mia C
TheKimberleyHotel, Revenue Officer - E-Commerce at Kimberley Hotel, responded to this review

Dear "Mia C", Thanks so much for your review! We are happy to hear that you had a fabulous stay with us. Please come visit us again, and we look forward to welcoming you soon. Best Regards, The Kimberley Hotel

Reviewed 28 October 2016

I secure the booking for my entire group with my credit card, fair enough regular practice. The intention was that everyone in the group had to pay separately on check out. At the arrival i learnt that they ALREADY charged my credit card for the entire amount of the ENTIRE GROUP and that i needed a refund (??!?!?), if i...

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Helpful?
Thank Massimiliano T
TheKimberleyHotel, Revenue Officer - E-Commerce at Kimberley Hotel, responded to this review

Dear "Massimiliano T", Many thanks for taking the time to leave a feedback following your recent stay with us. We have taken this opportunity to share your comment with the team so that we can look into this, as we continuously endeavor to provide good service for our guests. Thank you once again for taking the time to share such...

Reviewed 23 October 2016 via mobile

We stayed two nights en route to Australia. The location is great but the room was very disappointing. The decor is very tired, peeling wallpaper and old furniture. The bed was clean and comfortable but the bathroom was very small. Some of the staff were very charming and helpful, others were quite rude, particularly in the health suite in the...

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Helpful?
Thank Annerees
TheKimberleyHotel, Revenue Officer - E-Commerce at Kimberley Hotel, responded to this review

Dear "Annerees", Thank you for your valuable comment. We are deeply concerned to know that we have fallen short of your expectations in some areas. Please rest assured that we will look into the issues to improve our services. Also, we will inform the Spa Center about this as they're not part of our Hotel Company. I am really thankful...

Panipat, Haryana, India
Reviewed 21 October 2016

Located on Kimberley Road which is convenient for shopping.Good Indian Restaurant "Spice" nearby.Check in was quick and the staff somewhat friendly. they charged HKD$500 deposit for incidentals. The elevators and hallways are large and well decorated.Entering to the room was with an electronic key and opened into a space starting with a coffee area, the bathroom, and then the bed...

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Helpful?
1Thank Rajesh9965
TheKimberleyHotel, Revenue Officer - E-Commerce at Kimberley Hotel, responded to this review

Dear "Rajesh9965", Thank you for choosing to stay with us. I was delighted to learn that you had a comfortable stay. Your positive comments on our location and overall services were much appreciated. We look forward to welcoming you back next time. Best Regards, The Kimberley Hotel

Minneapolis, Minnesota
Reviewed 12 October 2016

Good location with plenty of dining and shopping near by. The room was clean and comfortable and quiet for sleeping. There was no free wifi with my booking. This is a very busy hotel and accommodates groups on a regular basis.

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Helpful?
Thank MNSQ575
TheKimberleyHotel, Revenue Officer - E-Commerce at Kimberley Hotel, responded to this review

Dear "MNSQ575", Thank you for your review. I was pleased to read your positive feedback on our rooms and location. We look forward to welcoming you back next time. Best Regards, The Kimberley Hotel

Medan, Indonesia
Reviewed 29 September 2016

Location is GREAT, Room is GOOD, But receptionist is very worst actually... I do tell that i m staying 2 nights, and already given the booking confirmation number on the first day, but they dont follow up till next day i go down and i need to wait for almost 1 hour , wasting my time to have holiday. Toilet...

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Helpful?
1Thank StevenHasyim
TheKimberleyHotel, Revenue Officer - E-Commerce at Kimberley Hotel, responded to this review

Dear "StevenHasyim", Thank you for taking the time to share your experience. We appreciate your feedback on room and we are glad that you find the hotel location convenient. We regret the frustrations you have expressed. Thanks again for bringing this to our attention and we hope you will consider visiting us again in the future. Best Regards, The Kimberley...

Leicester, United Kingdom
Reviewed 28 September 2016 via mobile

Hotel - small room, and everything are dated. Bath tub is broken and toilet is not functioning properly. Location - Great location. You can find all kinds of restaurants and entertainment in surrounding area. Shops and park within 5 minutes walk. 15 minutes walk to Star-Ferry to Hong Kong Island.

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Helpful?
Thank CPVanHelden
TheKimberleyHotel, Revenue Officer - E-Commerce at Kimberley Hotel, responded to this review

Dear "CPVanHelden", Thank you very much for taking your time to review us on TripAdvisor. We are delighted to know that you enjoyed your stay with us. We're indeed very well located for many of Hong Kong’s finest shops and sightseeing points. We are delighted that we had the opportunity to be at your service and we look forward to...

Johannesburg, South Africa
Reviewed 26 September 2016

Average hotel. Decent location. Rooms are very small. No free wifi is a total no no when travelling. Will not stay here again. When going back to the airport you can use the free shuttle stop opposite the airport if going via tram. Helpful. Streets are smelly outside the hotel and noisy.

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Helpful?
Thank PMuhammad
TheKimberleyHotel, Revenue Officer - E-Commerce at Kimberley Hotel, responded to this review

Dear "PMuhammad" Thank you for choosing us and taking the time to share your experience from your previous stay at our hotel. We are looking forward to welcoming you back to our hotel soon. Best Regards, The Kimberley Hotel

Pondicherry, India
Reviewed 26 September 2016

We stayed one night in the hotel for doing shopping at HK. Rooms were small and they did not give free WIFI (REASON - booked through travel agent). When all the shops and even the shopping streets give free WIFI, the hotel were charging 120$ for one day for WIFI. Breakfast spread was good. Metro station is close to hotel....

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Helpful?
Thank vvlinks
TheKimberleyHotel, Revenue Officer - E-Commerce at Kimberley Hotel, responded to this review

Dear "vvlinks", Thank you for sharing your impressions with us following your recent stay at The Kimberley Hotel. We look forward to welcoming you again in the near future. Best Regards, The Kimberley Hotel

Hong Kong, China
Reviewed 25 September 2016

The Kimberley Hotel is well-situated in aside stret off Nathan Road and very close to the commercial heart of Tsim Sha Tsui, but it still only manages to attain an average standard of service and comfort. It would seem that some extensive refurbishment would be in order.

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Helpful?
Thank Perry B
TheKimberleyHotel, Revenue Officer - E-Commerce at Kimberley Hotel, responded to this review

Dear "Perry B" Many thanks for your positive review. We are delighted that we had the opportunity to be at your service and look forward to welcoming you back at The Kimberley Hotel soon. Best Regards, The Kimberley Hotel

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Staying in Tsim Sha Tsui

Neighbourhood Profile
Tsim Sha Tsui
Tsim Sha Tsui is one of the major tourist and shopping areas of Hong Kong. With a high concentration of hotels, retail shops and commercial offices – it’s a busy and bustling neighbourhood that never sleeps. On the surface, Tsim Sha Tsui seems to only feature an abundant number of high-end retail stores selling designer brands and jewelry, owing to its popularity with high-budget shopping tours. However, it also contains a diverse range of attractions for the entire family. Whether taking a walk in Kowloon Park, exploring museums, going shopping or grabbing a bite to eat – Tsim Sha Tsui has something for everyone.
Explore this neighbourhood

Amenities

Highlights
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
Services
  • Room Service
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Banquet Room
  • Babysitting
Official Description (provided by the hotel)
The Kimberley Hotel is centrally located in the bustling shopping and entertainment district of Tsim Sha Tsui in Kowloon with 45 minutes drive from the airport and 15 minutes from the Hung Hom Train Station & Kowloon Station. The MTR station, Star Ferry, Avenue of Star, Hong Kong Space Museum, Cultural Center and major corporate offices are within walking distance. At the Kimberley Hotel, the three elegant restaurants and Bar are on offer to guest, as well as a business center, gym and health spa for your recreation. ... more   less 

Additional Information about Kimberley Hotel

Address: No.28 Kimberly Road, Tsim Sha Tsui, Kowloon, Hong Kong, China
Region: China > Hong Kong > Tsim Sha Tsui
Price Range: ₹ 3,858 - ₹ 18,477 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Kimberley Hotel 4*
Number of rooms: 546
Reservation Options:
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Also Known As:
Kimberley Hong Kong
Kimberly Hotel Hong Kong
Kimberley Hotel Hong Kong
Hotel Style:
#123 Luxury Hotel in Hong Kong
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Questions & Answers

Here's what travellers have asked, with answers from Kimberley Hotel staff and other travellers.
11 questions
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Questions? Get answers from Kimberley Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“if you like a dark room ask not to be near the front entrance to avoid the orange glow”
  • pretty standard provisions
 of 5 bubbles 669leannem, 30 Nov 2016 | Read review
“choose a high floor, stay away from the elevators as they are noisy”
 of 5 bubbles kadettkrawler, 17 Nov 2016 | Read review
“Find a different hotel”
 of 5 bubbles johnfU1880OM, 16 Nov 2016 | Read review
“Rooms are quite small, so book a suite if you can afford it.”
 of 5 bubbles BigMickfromMelb, 15 Nov 2016 | Read review
“It seemed to well insulated bu rooms away from lift wells are quieter”
 of 5 bubbles Whitehavengirl43, 9 Nov 2016 | Read review
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