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Grand Hyatt Hong Kong

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#15 of 712 Hotels in Hong Kong
Certificate of Excellence
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Grand Hyatt Hong Kong
Grand Hyatt Hong Kong
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2,485 Reviews from our TripAdvisor Community

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There are newer reviews for Grand Hyatt Hong Kong
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Showing 1,912: English reviews
Reviewed 1 week ago

Staff are amazing here - from the airport if you organise a transfer. Fantastic, professional and attentive. Hotel facilities are great. Gym is full size, good pool. Great dining options. Rooms are good and have views back towards the city skyline and across the water. Highly recommended. Close to Convention Centre and Wan Chai.

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Helpful?
1Thank Chris C
hongkong_ghhk, General Manager at Grand Hyatt Hong Kong, responded to this review

Dear Chris C, Thank you for taking your precious time to share your experience on TripAdvisor following your recent stay with us. We are most delighted to know that you had an overall comfortable stay and enjoyed the facilities in the hotel. Your lovely compliments about the various dining options and the service provided by the team is highly appreciated....

Sydney, Australia
Reviewed 1 week ago

This is a late review. My husband and I stayed at the hotel from 17th to 24th December 2016. The room was spacious and immaculate as in a top hotel in Hong Kong. There are a few things though I would like to bring up as I guess there are grounds for improvement: - I was at the lobby one...

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Helpful?
1Thank Cissylau
hongkong_ghhk, Front Office Manager at Grand Hyatt Hong Kong, responded to this review

Dear Cissylau, Thank you for taking your precious time to share your experience with us on TripAdvisor. We are disappointed to learn of your interactions. At Grand Hyatt Hong Kong, we pride ourselves on understanding our guests and delivering moments of more. We appreciate your feedback as this provides us with the opportunity to monitor and refine our practices as...

Paris
Reviewed 1 week ago

I've been looking for a Hong Kong island equivalent to the intercontinental hotel in Kowloon and I've finally found it. Amazing service, really high quality breakfast and dinner offerings, very nice room. I couldn't have asked for more.

Review collected in partnership with Hyatt Hotels
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Helpful?
1Thank puiwah
hongkong_ghhk, General Manager at Grand Hyatt Hong Kong, responded to this review

Dear puiwah, Thank you for taking your precious time to share your experience on TripAdvisor following your recent stay with us. We are most delighted to know that you had an overall enjoyable stay. Your wonderful compliments in recognition of your dining experience and the service provided by the team is highly appreciated. We look forward to welcoming you back...

Swansea, United Kingdom
Reviewed 1 week ago

From the moment we stepped out of our car, the staff attended to all our needs efficiently. Excellent location. Our room had a spectacular view across the harbour. In all, the experience at Hyatt really did add so much to our enjoyment of HK.

Review collected in partnership with Hyatt Hotels
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Helpful?
1Thank glynlechis
Management response:

Dear glynlechis, Thank you for taking your precious time to share your experience on TripAdvisor following your recent stay with us. We are most pleased to learn that your stay was an enjoyable one. Your kind recognition to our efforts is highly appreciated. We look forward to welcoming you back in the very near future. Best regards, Philip Yu General...

Sandnes, Norway
Reviewed 1 week ago

Review collected in partnership with Hyatt Hotels
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Helpful?
1Thank Frawaa
hongkong_ghhk, General Manager at Grand Hyatt Hong Kong, responded to this review

Tel Aviv, Israel
Reviewed 2 weeks ago

I usually stay at the Hong Kong Grand Hyatt during the jewelry shows. Location is great since the Convention Center is "under the same roof". Staff is always exceptionally efficient and ready to accommodate all your requests. Breakfast is great and the best is having a drink by the pool before going to sleep

Review collected in partnership with Hyatt Hotels
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Helpful?
1Thank nathand837
hongkong_ghhk, General Manager at Grand Hyatt Hong Kong, responded to this review

Dear nathand837, Thank you for taking your precious time to share your experience on TripAdvisor following your recent stay with us. We are most delighted to know that you had an overall enjoyable stay. Your kind praise in recognition of our efforts is highly appreciated. Thank you for your continued support and we look forward to welcoming you back in...

Melbourne, Australia
Reviewed 2 weeks ago via mobile

Terrific hotel with very friendly and efficient staff. Free wifi (and fast). Very efficient check-in process. More than happy to stay again given my experience this time around. Some great views from room.

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Helpful?
Thank MickeyH3535
hongkong_ghhk, General Manager at Grand Hyatt Hong Kong, responded to this review

Dear MickeyH3535, Thank you for taking your precious time to share your experience on TripAdvisor following your recent stay with us. We are delighted to know that you had an overall enjoyable stay and loved the beautiful view of the city from your room. Your kind praise in recognition of the service provided by the team is highly appreciated. We...

Moscow, Russia
Reviewed 2 weeks ago

Stayed at the hotel for 4 nights in february. My son has Diamond membership and got us an upgrade to a very nice suite. We also got a very nice bowl of fruits, sparkling water, a bottle of Moet, a bunch of lovely roses and decoration of the window in our room for our 30 anniversary- a very nice gesture...

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Helpful?
1Thank Jtam298484
hongkong_ghhk, General Manager at Grand Hyatt Hong Kong, responded to this review

Dear Jtam298484, Thank you for taking your precious time to share your experience on TripAdvisor . We are most delighted to know that you had an overall pleasant stay and liked the amenities arranged in celebration of your 30th wedding anniversary. Your kind compliments on our room, One Harbour Road Chinese restaurant and service provided by the team is highly...

Montreal, Canada
Reviewed 2 weeks ago

I have stayed at this hotel for the last 8 years and have always enjoyed my stay. The staff is amazing, very helpful and they treat you so very well. This is one of the top hotels and I enjoy staying there and will continue to stay there in the future. It is simply THE BEST!

Review collected in partnership with Hyatt Hotels
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Helpful?
1Thank M8312RMrichardr
hongkong_ghhk, General Manager at Grand Hyatt Hong Kong, responded to this review

Dear M8312RMrichardr, Thank you for taking your precious time to share your experience on TripAdvisor following your recent stay with us. We are most delighted to know that you had an overall enjoyable stay and your kind praise in recognition of our efforts is highly appreciated. Thank you for your continued support and we look forward to welcoming you in...

Akron, Ohio
Reviewed 2 weeks ago

Review collected in partnership with Hyatt Hotels
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Helpful?
1Thank michael s
hongkong_ghhk, General Manager at Grand Hyatt Hong Kong, responded to this review

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Staying in Wan Chai / Causeway Bay

Neighbourhood Profile
Wan Chai / Causeway Bay
Wan Chai and Causeway Bay are the retail centres of Hong Kong Island. Filled with shops, malls and restaurants, both areas are bustling with people – tourists and locals alike. Causeway Bay has one of the highest rents on the planet, and is a bit more polished and modern than its Wan Chai counterpart. Beneath the surface there is more than meets the eye – find boutique stores in the above ground floors of buildings and wander into side streets to find interesting restaurants and shops tucked away from the main roads. Wan Chai especially has experienced a modern revival in recent times, with an influx of trendy restaurants and bars around the Star Street area. In addition, both areas contain many of Hong Kong’s iconic tourist attractions worthy of your visit.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Babysitting
Official Description (provided by the hotel)
Grand Hyatt Hong Kong is located along the prime waterfront of Hong Kong Island commanding beautiful views of the harbour. The hotel is directly connected to the Hong Kong Convention & Exhibition Centre. The hotel is only 5 minutes by car from Central and Causeway Bay; and 40 minutes from Hong Kong International Airport. Grand Hyatt Hong Kong features 545 luxurious rooms and suites, nine acclaimed restaurants and bars offering a fabulous range of cuisines including Chinese, Italian, Japanese and international fare, in the heart of the Wanchai district. Located on the 11th floor of the Grand Hyatt, the Plateau Spa offers privacy, seclusion and an escape from the vibrant city of Hong Kong. Grand Hyatt Hong Kong boasts extensive entertainment facilities such as a 50-metre outdoor heated pool and a 24-hour fitness studios and a 400-metre jogging path. Please be informed of the waterfront promenade project that is currently undertaking outside the hotel. The project is at times visible from and audible at the hotel. ... more   less 

Additional Information about Grand Hyatt Hong Kong

Address: No.1 Harbour Road, Hong Kong, China
Region: China > Hong Kong > Wan Chai / Causeway Bay
Price Range: ₹ 20,814 - ₹ 41,498 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Grand Hyatt Hong Kong 5*
Number of rooms: 542
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Booking.com, Hyatt Hotels Corporation, Priceline, Ctrip TA, Agoda and Jetsetter so you can book your Grand Hyatt Hong Kong reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Grand Hyatt Hong Kong Hotel Hong Kong
Hyatt Hong Kong
Hong Kong Grand Hyatt
Hong Kong Hyatt
Hotel Style:
#11 Spa Hotel in Hong Kong
#12 Business Hotel in Hong Kong
#15 Family Hotel in Hong Kong
#15 Luxury Hotel in Hong Kong
#16 Romantic Hotel in Hong Kong
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Questions & Answers

Here's what travellers have asked, with answers from Grand Hyatt Hong Kong staff and other travellers.
33 questions
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Questions? Get answers from Grand Hyatt Hong Kong staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Pay more and take the harbor view, worth it.”
 of 5 bubbles MOTASEMAG, 20 Mar 2017 | Read review
“facing the swimming pool and/ or the Victoria harbour”
 of 5 bubbles Jtam298484, 10 Mar 2017 | Read review
“no view for the rooms”
 of 5 bubbles alghannam, 2 Mar 2017 | Read review
“Ask for a room on the Harbor side”
 of 5 bubbles 9bigmike9, 1 Mar 2017 | Read review
“Top floors are the Club Level and are quiet with good views.”
 of 5 bubbles naples31, 27 Feb 2017 | Read review
5 of 5