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Grand Hyatt Hong Kong

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Traveller (2071)
Room & Suite (1137)
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Certificate of Excellence

About

Location
Cleanliness
Service
Value
Certificate of Excellence
Grand Hyatt Hong Kong is located along the waterfront of Hong Kong Island commanding views of the harbour. The hotel is directly connected to the Hong Kong Convention & Exhibition Centre. The hotel is only 5 minutes by car from Central and Causeway Bay; and 40 minutes from Hong Kong International Airport. Grand Hyatt Hong Kong features 542 luxurious rooms and suites, nine acclaimed restaurants and bars offering a fabulous range of cuisines including Chinese, Italian, Japanese and international fare, in the heart of the Wanchai district. Located on the 11th floor of the Grand Hyatt, the Plateau Spa offers privacy, seclusion and an escape from the vibrant city of Hong Kong. Grand Hyatt Hong Kong boasts extensive entertainment facilities such as a 50-metre outdoor heated pool and a 24-hour fitness studios and a 400-metre jogging path. Please be informed of the waterfront promenade project that is currently undertaking outside the hotel. The project is at times visible from and audible at the hotel.
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Property amenities
Pool
Fitness Centre with Gym / Workout Room
Room Service
Restaurant
Free High Speed Internet (WiFi)
Bar/Lounge
Spa
Airport Transportation
Babysitting
Banquet Room
Breakfast Available
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Concierge
Conference Facilities
Dry Cleaning
Heated pool
Hot Tub
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Outdoor pool
Public Wifi
Wheelchair Access
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Room features
Accessible rooms
Air Conditioning
Family Rooms
Minibar
Non-Smoking Rooms
Refrigerator in room
Smoking rooms available
Suites
Good to know
HOTEL STYLE
Marina View
Luxury
HOTEL CLASS
Hotel links
Visit hotel website
Offers & Announcements:Member Exclusive Rate
Hotel packages

Location

Full view
Neighbourhood
Wan Chai / Causeway Bay
Wan Chai and Causeway Bay are the retail centres of Hong Kong Island. Filled with shops, malls and restaurants, both areas are bustling with people – tourists and locals alike. Causeway Bay has one of the highest rents on the planet, and is a bit more polished and modern than its Wan Chai counterpart. Beneath the surface there is more than meets the eye – find boutique stores in the above ground floors of buildings and wander into side streets to find interesting restaurants and shops tucked away from the main roads. Wan Chai especially has experienced a modern revival in recent times, with an influx of trendy restaurants and bars around the Star Street area. In addition, both areas contain many of Hong Kong’s iconic tourist attractions worthy of your visit.
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3,385Reviews
2,896Photos
53Q+A
100Room tips
Traveller rating
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Popular mentions
I was offered a room with pretty good Har our view. But the service level of the staff especially those in restaurant was not up to standard. Some staff were unfriendly and one of them was rude! Slow at checkout and no express checkout service is available. Location wa speedy
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Review collected in partnership with Hyatt Hotels
Hotel's Favourite
This hotel exceeded all expectations, very welcoming, efficient and friendly staff. Super clean, great pool area with kids playground. Food and service in the executive lounge was superb with probably one of the best views in Hong Kong. The Chinese restaurant was also very
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Response from ghhkmgnt, Executive Assistant Manager - Rooms at Grand Hyatt Hong Kong
Responded 26 Jul 2018
Dear Seashore987654321, Thank you for choosing to stay at Grand Hyatt Hong Kong and also for taking the extra time to post a review of your experience on TripAdvisor. We are very happy to learn that you enjoyed your stay and we have delivered you with an experience that exceeded your expectations. Your kind words of recognition complimenting on our recreational facilities on 11/F, Grand Club Lounge, One Harbour Road Chinese Restaurant, room with stunning view of the Victoria Harbour and the service from the team are highly appreciated. It has been our pleasure having you as our guest and we look forward to welcoming you back very soon. Best regards, Winnie Lee Executive Assistant Manager – Rooms Grand Hyatt Hong Kong
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Stayed there for couple of nights, location is good, hotel is mint, staff is more than helpful. It is on the island side, very near the fairy docks, tunnels to the other side and metro line. The lively area with bars and clubs is at a relatively walking distance.
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Review collected in partnership with Hyatt Hotels
Response from grandhyatthongkongLC, Hotel Manager at Grand Hyatt Hong Kong
Responded yesterday
Dear Quest20389019873, Thank you for taking your precious time to post a review following your stay at Grand Hyatt Hong Kong. We are very happy to hear that you had an overall enjoyable stay and the warm hospitality extended by the team was worthy of your compliments. It was our pleasure having you as our guest and we do hope your next visit to Hong Kong will bring you to Grand Hyatt. Best regards, Rike Erdbrink Hotel Manager Grand Hyatt Hong Kong
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As a former Hong Kong resident, I love to go back but many of the hotels are hit or miss. The Grand Hyatt ticks a lot of boxes: good service, quality restaurants, spacious rooms with views. But I find the location a little weird so tourists may want to avoid it. Although it
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Stayed here in Feb 2019, for a business trip. As you arrive, the doormen and bellmen are very polite and extremely helpful. They get your bags right away. Early check-in didn’t hurt the rating either. I was in a Deluxe Room, with a spectacular Harbour view...and I absolutely
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Response from ghhkmgnt, Hotel Manager at Grand Hyatt Hong Kong
Responded 6 days ago
Dear Tushar C, Thank you for choosing to stay at the Grand Hyatt Hong Kong during your recent business trip and also for sharing your experience on TripAdvisor. We are most pleased to learn that both your stay and dining experience was an enjoyable one, and you loved our room that has beautiful view of the Hong Kong skyline. We have also taken note of your comment regarding the electric blind controls and would like to apologize for the inconvenience caused. Your feedback is extremely important to us which allows us to perfect ourselves and satisfy our guests like your goodself. Thank you for your kind compliments on the service provided by the team and we are eagerly looking forward to your next visit. Best regards, Rike Erdbrink Hotel Manager Grand Hyatt Hong Kong
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123456221
No. All club rooms are on the top 4 floors and have different lift to arrive. The plateau King room with terrace has no access to club. But maybe you can check with hotel to request an upgrade.
0 votes
Sorry, don't know. Try their free phone booking number. They should be able to ascertain that for you.
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12345611
"Get a room with a Harbour view...totally worth it if you plan to spend any time in the room."
"harbour view rooms on floors below 22d have convention center roof blocking the view."
"Ask for room with view of Kowloon, very spectacular at night"
"High Floor Corner Suite, Harbour View, Club Access"
"rooms facing the garden are quieter, but view is nicer facing the harbor"
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12345620
PRICE RANGE
US$ 297 - US$ 686 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
grand hyatt hong kong hotel hong konghyatt hong konghong kong grand hyatthong kong hyatt
LOCATION
ChinaHong KongSouthorn PlaygroundHong Kong IslandWan Chai / Causeway Bay
NUMBER OF ROOMS
542
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