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No.1 Harbour Road Wan Chai, Hong Kong China
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COVID-19 update: See the added health and safety measures this property is taking.Read more
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Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Other miscellaneous taxes and hotel fees which are not fixed or due at time of booking may be payable at the property at time of stay. Please see our partners for more details.
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What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
  • Staff required to regularly wash hands
  • Daily temperature and symptom checks for staff
Updated 04/10/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Grand Hyatt Hong Kong
Updated 04/10/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#34 of 806 hotels in Hong Kong
Location
Cleanliness
Service
Value
Travellers' Choice
Grand Hyatt Hong Kong is located along the waterfront of Hong Kong Island commanding views of the harbour. The hotel is directly connected to the Hong Kong Convention & Exhibition Centre. The hotel is only 5 minutes by car from Central and Causeway Bay; and 40 minutes from Hong Kong International Airport. Grand Hyatt Hong Kong features 542 luxurious rooms and suites, nine acclaimed restaurants and bars offering a fabulous range of cuisines including Chinese, Italian, Japanese and international fare, in the heart of the Wanchai district. Located on the 11th floor of the Grand Hyatt, the Plateau Spa offers privacy, seclusion and an escape from the vibrant city of Hong Kong. Grand Hyatt Hong Kong boasts extensive entertainment facilities such as a 50-metre outdoor heated pool and a 24-hour fitness studios and a 400-metre jogging path. Please be informed of the waterfront promenade project that is currently undertaking outside the hotel. The project is at times visible from and audible at the hotel.
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Property amenities
Valet parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Babysitting
Airport transportation
Business Centre with Internet Access
Paid public parking on-site
Wifi
Hot bath
Pool / beach towels
Outdoor pool
Heated pool
Fitness / spa changing rooms
Fitness classes
Sauna
Restaurant
Breakfast available
Breakfast buffet
Complimentary instant cofffee
Kid-friendly buffet
Poolside bar
Shuttle bus service
Car hire
Taxi service
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Head massage
Massage
Salon
Steam room
24-hour security
Baggage storage
Concierge
Currency exchange
Newspaper
Non-smoking hotel
Butler service
Doorperson
24-hour front desk
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Allergy-free room
Blackout curtains
Air conditioning
Housekeeping
Interconnected rooms available
Room service
Minibar
Flatscreen TV
Bathrobes
Safe
VIP room facilities
Iron
Laptop safe
Refrigerator
On-demand films
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Room types
Ocean view
Bridal suite
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
HOTEL STYLE
Marina View
Great View
Languages Spoken
Chinese

Location

Full view
100Great for walkers
Grade: 100 out of 100
176Restaurantswithin 0.5 km
16Attractionswithin 0.5 km
4265Reviews62Q+A100Room tips
Traveller rating
  • 3,085
  • 853
  • 213
  • 69
  • 49
Time of year
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Popular mentions
BJGHongKong wrote a review Jul 2021
Hong Kong10 contributions8 helpful votes
Lovely respite from work in a hotel where staff members go out of their way to welcome and take care of you. The Club Lounge facilities and offerings are second to none and the rooms are cool, sophisticated and welcoming.
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Review collected in partnership with Hyatt Hotels
Date of stay: July 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled on business
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nemo_aussie wrote a review Jul 2021
Hong Kong646 contributions95 helpful votes
+1
I booked Twin Harbour Room for company’s offer for staycation in August 2020. The check-in process was smooth. Our room is spacious with beautiful seaview. The package included 2-person set dinner at Grissini Italian Restaurant. There were some confusion about our dinner set as the waiters didn’t seem to aware that it was for our staycation. Grateful they could immediately fix it. As there was social distancing requirement on the dining seating, we were assigned to have breakfast at Tiffin instead of the Grand Cafe. Yet still there are a variety of food for selection. Think that the staff in Grand Hyatt need more training as this time the waiter mixed up my coffee order. He did apologize right away and gave me the right drinks. The hotel’s swimming pool was closed due to COVID-19 restrictions. Therefore, I went to jogging nearby. Thankfully I was able to witness the flag-raising ceremony at the Golden Bauhinia Square at 8am by chance. It’s a relaxing staycation at Grand Hyatt.
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Date of stay: August 2020Trip type: Travelled with friends
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Choi K wrote a review Jul 2021
Hong Kong, China2 contributions1 helpful vote
The performance of all staff exceeded expectations, especially Miss Rike, she not only take care of my stay during the stay but also care for and arrange all the hotel activities, room, birthday celebration and dining arrangements before and after I was booked the hotel in Grand Hyatt, without her, I should not be able to spend a full of surprises journey with my wife. On the other hand, I have to admire Grand Club Miss Charis and Mr Scott for maintaining a high level of professionalism, their professional work and quality service are one of the important factors for my stay in Grand Hyatt hotel. A hotel can make me visit again, not only because of how gorgeous the decoration, but also the human factor and management is very important. I have stayed for many Five star Hotels in HK, Grand Hyatt Hotel is the only one that makes me deeply appreciate the service, IT STARTS FROM THE HEART!!!!
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Review collected in partnership with Hyatt Hotels
Date of stay: July 2021
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schemie2016 wrote a review Jul 2021
Hong Kong, China302 contributions226 helpful votes
Last minute booking and we chose club access to see what it was like. Room lovely- newly renovated and incredibly spacious and quiet. Very impressive. Club level check in fantastic- friendly and fast. The lounge area for breakfast and dinner was well set out and food was a good choice. Lovely drinks and very hardworking staff throughout. Afternoon tea small selection of food but still tasty and fine for us. The room really is a lovely place to sit. Breakfast was amazing- all as you would expect from a top hK hotel. The big issue at GH and also Renaissance next door is pool access. Its a first come first served set up but you are lined u in a cramped space between the gym and pool door. 2 hotels share the pool and I waited for 45 minutes to be told ' if you wait an hour you might be in in 90 minutes'. Families had grandmas and helpers waiting in line for them so you think you are OK only to find a large group has taken the space. People were literally losing their tempers- if you've paid for a suite at the GH ( which we hadn't ) you cant have pool access because renaissance guest got in there first? . Staff are trying their best to manage. I think weekdays would be Ok Id avoid Saturdays and public holidays. Overall- the GH club was a lovely upgrade for us and we will return. Staff there did help me access the pool eventually. What doesn't help is that some groups ( may be Hyatt health club members) don't seem to need to use the line system at all. I actually know a family that go and they always seemed to have prime spots and didn't sit in a line! I know its all Covid 19 management and they try their best to manage. (This may have changed since our stay)
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Date of stay: July 2021
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Service
Sleep Quality
Room Tip: club access recommended!
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1 Helpful vote
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Response from grandhyatt hongkongLC, General Manager at Grand Hyatt Hong Kong
Responded yesterday
Dear schemie2016, Thank you for choosing to stay at Grand Hyatt Hong. It is a real delight to hear that you found great value in the services and facilities at the Grand Club Lounge and you were also impressed with the tranquility and design of our spacious room. We have also noted your feedback regarding the pool access arrangement during your period of stay. Please accept our sincere apologies for the disappointment. We truly appreciate you taking the time to share your valuable feedback and please be assured that we have reviewed and fine-tuned our operation for pool access hoping to provide all our valuable guests with a more relaxing recreational experience. Thank you for sharing your compliments on the exceptional service provided by the Grand Club team and we hope to hear from you soon of your next visit. Best regards, Richard Greaves General Manager / Area Vice President Grand Hyatt Hong Kong
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ANNIE P wrote a review Jul 2021
1 contribution
My stay at Grand Hyatt was unforgettable. We had a fantastic weekend thanks to all of the happenings and attentions for my birthday celebration. First, I had a warm welcome from the team and I could feel that I was expected to arrive to check in by the team. My lovely kids had a gift pouch (with a lovely design). Arriving in the bedroom, seeing all the balloons, the birthday card just make me very happy and definitively launch the birthday celebration. Another special consideration who caught our attention was the table booking, we had the best table for the breakfast as well as for the lunch at the grill. Of course, mentioning that our little kids were Grand Hyatt VIPs, having the little wardrobe and slippers ready was really appreciated from the whole family and put a smile on our faces. My birthday was so amazing thanks to all of those treats and special attention. I highly recommend the Grand Hyatt :)
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Date of stay: July 2021
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PRICE RANGE
US$267 - US$377 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
grand hyatt hong kong hotel hong kong, hyatt hong kong, hong kong grand hyatt, hong kong hyatt
LOCATION
ChinaHong KongSouthorn Playground / Hong Kong Island / Wan Chai / Causeway Bay
NUMBER OF ROOMS
542
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Frequently Asked Questions about Grand Hyatt Hong Kong
Which popular attractions are close to Grand Hyatt Hong Kong?
Nearby attractions include Wan Chai (0.3 km), Hong Kong Convention and Exhibition Centre (0.2 km), and The Wanch (0.3 km).
What are some of the property amenities at Grand Hyatt Hong Kong?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Grand Hyatt Hong Kong?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Grand Hyatt Hong Kong?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at Grand Hyatt Hong Kong?
Yes, paid public parking on-site and valet parking are available to guests.
What are some restaurants close to Grand Hyatt Hong Kong?
Conveniently located restaurants include The Oyster House, Burger Joys, and Dynasty.
Are there opportunities to exercise at Grand Hyatt Hong Kong?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Does Grand Hyatt Hong Kong have an airport shuttle?
Yes, Grand Hyatt Hong Kong offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Grand Hyatt Hong Kong?
Yes, dry cleaning and laundry service are offered to guests.
Does Grand Hyatt Hong Kong offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.