Flawless experience from the lounge experience to the main lobby, F&B and all the staff. The Christmas decoration made it more magical. Meal at the japanese and italian restaurant were excellent. And it was easy to get a taxi at any time
Grand Hyatt HK is well located and has a great view of the Victoria Harbour especially from the Club Lounge and harbour view rooms. It's a short walk to Causeway Bay shopping district, Wanchai, Admiralty and Central shopping/dining area. The new MTR station (Convention Centre) is so convenient to get to Kowloon and New Territories. The hotel is well maintained and the best part is the service, we are very pampered by the staff as they are very attentive, proactive and provides the best service. We can live here for a long time but have to get back to reality after two weeks, we will definitely come back to be pampered again.
Booked at Grand Hyatt Hong Kong to celebrate my birthday December 2022 and it was one of the best decisions i've made. They have given me complimentary greeting card and cupcake for my birthday. I have never felt alone during my stay as everyone from the hotel are very welcoming and kind. Great stay indeed, awesome staff, service and facilities! Will surely recommend Grand Hyatt HK.
We went for our granddaughters birthday celebration and used the club room for her cake and snacks. The staff were exceptional in the Club room. The room had a beautiful view over the harbour and the black out shades made sleep very comfortable.
Very nice stay end of 2022, bringing back old memories of the begin years and the rooftop private open-air swimming pool for the club members. Alas, that one is no more. Very nice and professional staff. Many restaurants known for quality food and service. Great teppanyaki experience. In the early days visits were business during exhibitions and was visiting from Euroland. Today it's private as permanent resident of Hong Kong. My wife and I enjoy the Grand Hyatt a lot. Nice swimming pool on the 11th floor.
I love swimming, and needed a heated pool due to health reasons, and may I say the pool here is just what I needed! Amazing view and atmosphere, spotless changing room. Absolutely friendly and welcoming pool staff, who knew exactly what I needed before I even asked for it! When I was right out of water on a cold windy day, one of the pool staff offered me a warm cup of water at the perfect moment☺️ under the recommendation of them, I have tried the plateau spa massage and it has been equally unforgettable. I’d like to name the many valued staff that has helped me throughout my several nights of stays over the past month, including BUT NOT limited to Max, Dean, Deep, Lara, Jayson, and many many more! Thanks to them, the pool side has felt like a home away from home for me every time I stayed. They are the reason why I have and I will be coming back yet again. :)…
Excellent Harbour view deluxe room - the cleanliness was impeccable and the room was perfectly decorated for a birthday celebration. Grand Club lounge experience was great as well - food selection was wide and the staff there were very friendly, which improved the experience further.
Outstanding services, excellent catering and seaview, considerate attitude.......constitute Grand Hyatt Hong Kong. I must recommend to my business friends, share my great moments by Instagram and spend more nights next year with Grand Hyatt Hong Kong
We have a very good experience with Grand Hyatt since we held our small but grand wedding at the Chief Executive Suite. They are very helpful and suggesting and organising the whole event from booking a bridal suite for us to do the Chinese ceremony as well as seamless changing to normal room after the ceremony. The wedding butler is very helpful as well. The quality of food during the banquet is brilliant and service is totally out of our expectations. The events manager was very helpful in all aspects and was answering to our WhatsApp messages until midnight during non business day to make sure everything is on time. The hotel facilities is new, house keeping and in room dining services also efficient. We had a very memorable wedding day with our beloved family members and friends, we are sure that we have picked the right place to held our wedding banquet :)…
The staffs are nice and helpful specially the front desk ， clean room , nice for couple dating and enjoy the staycation , the facilities are quite good the swimming pool is beautiful 7 mins walk to wan chi mtr station