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Grand Hyatt Hong Kong

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#15 of 702 Hotels in Hong Kong
Certificate of Excellence
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Grand Hyatt Hong Kong
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2,283 Reviews from our TripAdvisor Community

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Showing 1,756: English reviews
New York City, New York
Level Contributor
27 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 4 days ago NEW

Whenever I am in H.K., I stay at Grand Hyatt Wan Chai. The service is immpeckable, the hotel facility is elegant, and the location is central to everything. Best of all, if you are in H.K. for a convention, no more taxi lines to and from the convention. You can walk to the convention center as it is connected. It... More 

Helpful?
1 Thank Charles P
hongkong_ghhk, General Manager at Grand Hyatt Hong Kong, responded to this review

Dear Charles P , Thank you for taking your precious time to share your experience on TripAdvisor. Thank you for your kind words complimenting on the hotel facility, hotel proximity to the Hong Kong Convention and Exhibition Centre and the impeccable service provided by the team. We look forward to providing you with another wonderful experience in the very near... More 

Level Contributor
12 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 5 days ago NEW

I stay from 25 to 27 Nov for a conference here, get a harbour view room. The room is larger compare to other HK hotels, easy access to harbour. The staff so amazingly helpful and can speak english very well. Surely very good place to stay for some business travel.

Helpful?
1 Thank Andronikos91
hongkong_ghhk, General Manager at Grand Hyatt Hong Kong, responded to this review

Dear Andronikos91, Thank you for taking your precious time to share your experience on TripAdvisor following your recent stay with us. We are most delighted to know that you had an overall enjoyable stay and liked the spacious room overlooking the Victoria Harbour. Your kind words in recognition of the service provided by the team is highly appreciated. We look... More 

Bad Homburg v.d.H.
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 5 days ago NEW

We are attending the yearly Cosmoprof exhibition and stay in this Hotel at the club level. The service and food are perfect. The price is comparable to other 5 star hotels in Hong Kong. The only slight inconvenience is, that although you are a resident you always have a problem getting a good table at the Tiffin or the Main... More 

Helpful?
1 Thank Gerd T
hongkong_ghhk, General Manager at Grand Hyatt Hong Kong, responded to this review

Dear Gerd T, Thank you for taking your precious time to share your experience on TripAdvisor following your recent stay with us. We are very delighted to know that you had a wonderful stay and found the hotel location central. Your kind words in recognition of the food and service provided by the team is highly appreciated. We look forward... More 

Basel, Switzerland
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 5 days ago NEW

Recently renovated rooms and bathrooms. They are very nice and comfortable. Great hotel all together. Very nice breakfast with large buffet Nice large pool (unusual for Hong Kong). Excellent meat restaurant connected to the hotel

Review collected in partnership with Hyatt Hotels

Helpful?
1 Thank jeansG9683PG
Wirral
Level Contributor
110 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 87 helpful votes
Reviewed 6 days ago NEW

Know it should be as a 5* but this hotel is outstanding and exceeds expectations. Building and rooms superb but 2 standout things for me were staff, who were helpful and friendly, and breakfast which was worth the nightly cost just for the experience. Choice was amazing, have stayed in a few top notch hotels but this topped the lot.... More 

Helpful?
1 Thank Les_Elaine
hongkong_ghhk, General Manager at Grand Hyatt Hong Kong, responded to this review

Dear Les_Elaine , Thank you for taking your precious time to share your experience following your recent stay with us on TripAdvisor. We are delighted that you had an overall enjoyable stay and loved the room and breakfast. Your kind recognition to our efforts is highly appreciated. We look forward to welcoming you back for another wonderful experience in the... More 

Hong Kong
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 1 week ago NEW

The Grand Hyatt never fails. The food and beverage outlets are consistently good and the rooms are beautifully serene. Friendly, efficient service. The hotel pool is very large and set in lovely surroundings, from which you can look out over the harbour. Harbour view rooms give you a great place from which to see the nightly light show.

Review collected in partnership with Hyatt Hotels

Helpful?
1 Thank BJGHongKong
hongkong_ghhk, General Manager at Grand Hyatt Hong Kong, responded to this review

Dear BJGHongKong, Thank you for taking your precious time to share your experience on TripAdvisor following your recent stay with us. We are very delighted to know that you had an overall relaxing stay in a room overlooking the Victoria Harbour and enjoyed the Your kind words in recognition of the standards of our food and beverage outlets, and the... More 

Level Contributor
54 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 1 week ago via mobile

Not only is this hotel my favorite due to my life time nostalgia - but restaurants are great - particularly Cantonese , views and great, lounge floor excellent - but device is exceptionally good. I miss Hong Kong when I think of the Grand Hyatt and it is the standard I compare all other hotels. It's a hotel I can... More 

Helpful?
Thank Michael A
hongkong_ghhk, General Manager at Grand Hyatt Hong Kong, responded to this review

Dear Michael A, Thank you for taking your precious time to share your experience on TripAdvisor following your recent stay with us. We are very delighted to know that you had an overall enjoyable and relaxing stay. Your nice compliments on the restaurants and Grand Club Lounge is highly appreciated. We look forward to the opportunity to welcoming you back... More 

Washington DC, District of Columbia
Level Contributor
38 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 1 week ago via mobile

Stayed there for one night. Arrived late and stayed very briefly as I had one single meeting in HK. The lobby seems a bit dated but the rooms are modern and very comfortable. Service was super nice and efficient. Room service was delicious!! Did not really try any of the facilities such as pool or spa so cannot really rate... More 

Helpful?
Thank Andres P
hongkong_ghhk, General Manager at Grand Hyatt Hong Kong, responded to this review

Dear Andres P, Thank you for taking your precious time to share your experience on TripAdvisor following your recent stay with us. We are very delighted to know that you had an overall enjoyable stay. Your kind words in recognition of the room service food quality and efficient service provided by the team is highly appreciated. We look forward to... More 

New York City, New York
Level Contributor
20 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 1 week ago

My wife and I were on a 16 days trip and this was our second stop on our trip. From the minute we walked into the hotel until the minute we left the service was top notch. Upon arrival we warmly greeted by the valet staff and walked over to the front desk for check-in. We informed the front desk... More 

Helpful?
Thank cmax21
hongkong_ghhk, General Manager at Grand Hyatt Hong Kong, responded to this review

Dear cmax21, Thank you for taking your precious time to share your experience on TripAdvisor following your recent stay with us. We are very delighted to know that you had an overall enjoyable and pampered stay in a room overlooking the beautiful Hong Kong Skyline and found the handy phone useful. Your kind words in recognition of the service provided... More 

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Staying in Wan Chai / Causeway Bay

Neighbourhood Profile
Wan Chai / Causeway Bay
Wan Chai and Causeway Bay are the retail centres of Hong Kong Island. Filled with shops, malls and restaurants, both areas are bustling with people – tourists and locals alike. Causeway Bay has one of the highest rents on the planet, and is a bit more polished and modern than its Wan Chai counterpart. Beneath the surface there is more than meets the eye – find boutique stores in the above ground floors of buildings and wander into side streets to find interesting restaurants and shops tucked away from the main roads. Wan Chai especially has experienced a modern revival in recent times, with an influx of trendy restaurants and bars around the Star Street area. In addition, both areas contain many of Hong Kong’s iconic tourist attractions worthy of your visit.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Babysitting
Official Description (provided by the hotel)
Grand Hyatt Hong Kong is located along the prime waterfront of Hong Kong Island commanding beautiful views of the harbour. The hotel is directly connected to the Hong Kong Convention & Exhibition Centre. The 545-room hotel is home to nine restaurants and bars. Located on the 11th floor of the Grand Hyatt, the Plateau Spa offers privacy, seclusion and an escape from the vibrant city of Hong Kong. ... more   less 

Additional Information about Grand Hyatt Hong Kong

Address: No.1 Harbour Road, Hong Kong, China
Region: China > Hong Kong > Wan Chai / Causeway Bay
Price Range: ₹ 19,261 - ₹ 42,224 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Grand Hyatt Hong Kong 5*
Number of rooms: 545
Reservation Options:
TripAdvisor is proud to partner with Orbitz, Hotels.com, Booking.com, Hyatt Hotels Corporation, Expedia, Odigeo, Priceline, Travelocity, Ctrip TA, HotelTravel.com, Agoda and Jetsetter so you can book your Grand Hyatt Hong Kong reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Grand Hyatt Hong Kong Hotel Hong Kong
Hyatt Hong Kong
Hong Kong Grand Hyatt
Hong Kong Hyatt
Hotel Style:
#11 Spa Hotel in Hong Kong
#12 Business Hotel in Hong Kong
#15 Luxury Hotel in Hong Kong
#15 Family Hotel in Hong Kong
#16 Romantic Hotel in Hong Kong
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Questions & Answers

Here's what travellers have asked, with answers from Grand Hyatt Hong Kong staff and other travellers.
30 questions
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Questions? Get answers from Grand Hyatt Hong Kong staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Get the Club Level floor rooms (30th floor and up) with the view of Queen Harbor.”
 of 5 bubbles charlespS1151YV, 29 Nov 2016 | Read review
“Take harbour view room, so amazing”
 of 5 bubbles Andronikos91, 28 Nov 2016 | Read review
“Try to get a room in one of the club level floors. 31st to 36th floor. Have breakfast in th club on the 31st floor.”
 of 5 bubbles 782gerdt, 28 Nov 2016 | Read review
“Don't face the reclamation worlk all the way to Central”
 of 5 bubbles dvillax, 23 Nov 2016 | Read review
“Club floor has an amazing lounge!”
 of 5 bubbles mark07871, 23 Nov 2016 | Read review
5 of 5
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