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Eaton, Hong Kong

4,094 reviews
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Traveller (1684)
Room & Suite (790)
Dining (203)
Overview
  • Excellent32%
  • Very good51%
  • Average13%
  • Poor3%
  • Terrible1%
Travellers talk about
“e club”(319 reviews)
“nathan road”(658 reviews)
“temple street”(228 reviews)
Free Wifi
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Airport Transportation
4.0 Star Hotel
All hotel details
Contact Info
Name/address in local language
Rooms
28 Jan29 Jan
|
1 room, 2 adults, 0 children
Standard Room
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Free Cancellation
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Reviews (4,094)Write a Review
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3,492 results
Traveller rating
1,183
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129
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1,183
1,660
455
129
65
Show reviews that mention
All reviewse clubnathan roadtemple streetclub roomjade marketsmart roomnight marketjordan stationnathan rdtai chifamily roomladies marketstar ferryrooftop poolyau ma teibuffet breakfastrooms are small
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1 - 5 of 3,492 reviews
Reviewed 3 days ago via mobile

We stayed here for 2 nights staging from the U.K. to New Zealand. As several reviewers have mentioned the hotel is undergoing refurbishment which meant that many facilities were closed - the spa, swimming pool and Michelin starred restaurant included. This was a bit disappointing....More

Thank GMO1
Reviewed 4 days ago via mobile

Hotel was selected by our travel agent. We were not informed in advance about the full extent of the renovations that were ongoing. Majority of restaurants were closed and I think the main entrance was too as we entered through wooden hoardings on what seemed...More

Thank Donna2
Response from Blondie Y, Public Relations Manager at Eaton, Hong KongResponded 3 days ago

Dear Donna2, Thank you for sharing feedback on your most recent stay with us and I appreciate that you took time out of your busy day to share your experience. During the renovation period, the Lobby, concierge, Metro Buffet & Grill and T Bar will...More

Reviewed 4 days ago

On first glance I was gutted as refurbishment was going on and street level was the concierge desk and a couple of escalators but once upstairs in the lobby it was welcoming and the staff were very friendly and helpful. The breakfast and dinner was...More

Thank Clare W
Reviewed 5 days ago

I stayed at the hotel for three nights in December. First the snags...I booked through 'booking.com' and received an email after the free cancellation period had closed intimating that the hotel was undergoing refurbishment and that the both the gym and pool were closed during...More

Thank marky1874
Reviewed 5 days ago via mobile

This hotel is under renovation so a lot of it is shut. But the room was so tiny and airless that I was very glad to leave. Staff weren’t terribly friendly and despite paying in full in advance, they insisted on holding a deposit that...More

Thank TangerineB
Response from Blondie Y, Public Relations Manager at Eaton, Hong KongResponded 4 days ago

Thank you for choosing Eaton, Hong Kong. It was our pleasure to have had you as our guest recently. I was most concerned to hear your unpleasant experience about the renovation in the hotel. The refurbishment upgrading works are aiming to enhance our facilities with...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Room Service
Fitness Centre with Gym / Workout Room
Free High Speed Internet ( WiFi )
Bar/Lounge
Hotel Amenities
Room Service
Shuttle Bus Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Heated pool
Details
Price range
US$ 110 - US$ 234 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#63 Romantic Hotel in Hong Kong
#63 Business Hotel in Hong Kong
#72 Best Value Hotel in Hong Kong
#83 Luxury Hotel in Hong Kong
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$ 110 - US$ 234 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#63 Romantic Hotel in Hong Kong
#63 Business Hotel in Hong Kong
#72 Best Value Hotel in Hong Kong
#83 Luxury Hotel in Hong Kong
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (1684)
Room & Suite (790)
Dining (203)
Pool & Beach (98)
Hotel & Grounds (898)
Bathroom (153)
Business Centre & Event Rooms (9)
Family and Play Areas (4)
Nearby
Jordan / Yau Ma Tei
The Jordan and Yau Ma Tei neighbourhood is where you
will find some of the more authentic areas of Hong
Kong. Not as glamourous or busy as its neighbours Mong
Kok to the north or Tsim Sha Tsui to the south, Yau Ma
Tei is often mistakenly overlooked by visitors on
their trips to Hong Kong. Exploring parts of this area
makes you feel like you’ve been transported back in
time. A large part of the neighbourhood draws from the
...More
Questions & Answers
Ask a question
bridgeys
8 January 2018|
AnswerShow all 2 answers
Response from Kykuen | Reviewed this property |
Heard it is till this mid year, 2018
0
Votes
Mel T
3 January 2018|
Answer
Response from elysium_au |
The E Club lounge is closed, as are most of the restaurants and cafes in the hotel due to the extensive renovations. I would not recommend staying at the Eaton.
1
Vote
Jan B
19 December 2017|
AnswerShow all 6 answers
Response from hmsg128 | Reviewed this property |
Yes, the bus terminal is just 5mins walk once u r out of the arrival hall. Buy a ticket from the booth and head towards the A21 queue. It costs HK$33. It has luggage racks for passengers. Alight at the 10th stop on Nathan... More
0
Votes
Room Tips
"Make sure you ask for a renovated room"
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"High floor deluxe room with oval floor to ceiling windows a must !"
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"Opt for the family room or connecting room if you want bigger space."
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"Check the size before you unpack and go back to reception if you have a really small room"
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