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Conrad Hong Kong

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#20 of 703 Hotels in Hong Kong
Certificate of Excellence
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Conrad Hong Kong
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2,816 Reviews from our TripAdvisor Community

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Showing 2,357: English reviews
Reviewed 19 March 2015

We had a wonderful stay in Hong Kong! I loved having a few days to explore the city and really enjoyed our stay at the Conrad Hong Kong. More details of our stay are below. Hotel Property & Rooms The Conrad is definitely a luxury hotel that is conveniently located downtown, making it easy to get to wherever we wanted...

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Helpful?
Thank Melanie Z
ConradHongKong, General Manager at Conrad Hong Kong, responded to this review

Dear "Melanie Z", I am delighted to learn your pleasant experience in Hong Kong with us. Thank you for your generous feedback for Golden Leaf. It will be our pleasure to have you again, my team is looking forward to welcoming you soon. Warm regards, Thomas Hoeborn General Manager Conrad Hong Kong

Paris, France
Reviewed 19 March 2015

Nothing horrible but just plain mediocre. A bit run down, a bit dirty, a bit old, i just took the HH survey and they asked if I felt it was a luxurious experience...It wasn't! Also I spent more time on the first day waiting for the lifts than i did in my bed...

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1Thank GGDD
ConradHongKong, General Manager at Conrad Hong Kong, responded to this review

Dear GGDD Thanks for staying with us at Conrad Hong Kong and I appreciate your candor in your review of your stay. We take feedback from our guests seriously and guest room appearance is an area of our hotel that we are actively examining. I welcome any additional comments or suggestions you would like to share, and I hope you...

Caronno Pertusella, Italy
Reviewed 19 March 2015

The Conrad Hotels are supposed to be a top accommodation but I was really shocked to realize that this specific hotel is just such a waste of money. The hotel building is very old and the whole structure is not well maintaned. It is fancily decorated with asian motifs and many of its furnitures are really old, scrachted and outdated....

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Helpful?
4Thank adalbore
ConradHongKong, General Manager at Conrad Hong Kong, responded to this review

Dear Adalbore, Thank you for staying with us and we regret to learn that your stay wasn’t up to your expectations. We’re pleased to share with you that we have been optimizing our facilities and offering to provide guests with the best and pleasurable experience. The refurbished Executive Lounge, newly renovated swimming pool and Garden Café Terrace are all set...

Reviewed 18 March 2015 via mobile

I have been staying at Conrad Hong Kong since 2008. A beautiful hotel conveniently located above pacific place at admiralty. Sadly, it is looking tired. A soft refurb is long overdue. For the average room rate they charge (avg Hkd $3,500) someone is making a lot of money. More of it needs to be reinvested back into the hotel. On...

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Helpful?
Thank hsv358
ConradHongKong, General Manager at Conrad Hong Kong, responded to this review

Dear Valued Guest, Thank you for your continuous support and your review of Conrad Hong Kong. Please accept my sincere apology for the unpleasant experience with the transportation arrangement. I have shared your feedback with the concerned departments and we will look into the issue together for further improvement. We have been optimizing our facilities and offering to provide guests...

Boston, Massachusetts
Reviewed 17 March 2015 via mobile

The rooms are fairly large by Hong Kong standards, clean & well-kept but not recently updated. Comfortable beds and quiet on the upper floors. I was on the 59th floor which is where the executive lounge is and I never heard anyone. Staff are polite and the hotel is connected directly to the Pacific Place mall.

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Helpful?
Thank BostonKurt
ConradHongKong, General Manager at Conrad Hong Kong, responded to this review

Dear "BostonKurt", Thank you for your generous feedback to Conrad Hong Kong. We are delighted to know that you'd love the your room on the executive floor and our handy location. We will share your experience to the team who have contributed to your pleasant stay. We look forward to welcoming you again. Warm regards, Thomas Hoeborn General Manager Conrad...

Sydney, Australia
Reviewed 17 March 2015 via mobile

I have stayed at this hotel over the years and have always found it lovely and charming but on my recent stay the rooms are starting to feel a little old and tired. Still immaculately clean and tidy though. The facilities are still impressive and i love that the gym is 24 hours (when inevitably jet lag has me awake...

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Helpful?
1Thank MisslisOz
ConradHongKong, General Manager at Conrad Hong Kong, responded to this review

Dear "MisslisOz", Thank you for sharing your experience with us. We are happy to know that you have a great stay in terms of ideal facilities and handy location. We will share your experience to the team who have contributed to your pleasant stay. We look forward to welcoming you again at Conrad Hong Kong in the near future. Warm...

Singapore, Singapore
Reviewed 14 March 2015 via mobile

conrad is my go to hotel in HK - and the differentiating factor is the excellent service - from the door man, concierge, bell boy, housekeepers, staff at the executive lounge, their proactiveness and professionalism is what sets this hotel apart. Staying for business in a wonderful room (thanks for the upgrade!), i cannot fault the stay. the conrad concierge...

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Helpful?
1Thank S L
ConradHongKong, General Manager at Conrad Hong Kong, responded to this review

Dear "S L", Thank you for your generous feedback to Conrad Hong Kong. We are delighted to know that you'd love our offerings and attentive services. As you mentioned, we are proud of our team members. Definitely, we will share your experience to the team who have contributed to your pleasant stay. We look forward to welcoming you again. Warm...

Reviewed 14 March 2015 via mobile

Stayed here for 5 nights for business. Everything you'd expect from this calibre of hotel. I have to say the Buffett in the evening was of a very high standard (included lobster and prime rib!), and the bar on the 8th floor was particularly civilized. I'd definitely stay here again if I return to Hong Kong.

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Helpful?
Thank Herts_foodie2
ConradHongKong, General Manager at Conrad Hong Kong, responded to this review

Dear "Herts_foodie2", Thank you for sharing your experience with us. We are happy to learn that you have enjoyed our premium offerings in Garden Café and Brasserie on the Eighth. We look forward to welcoming you again soon at Conrad Hong Kong. Warm regards, Thomas Hoeborn General Manager Conrad Hong Kong

Newcastle upon Tyne, United Kingdom
Reviewed 13 March 2015

Very efficient, largely business oriented hotel, but with limited pool and leisure facilities. Everything works, and the staff are quick and courteous, although during this trip a large art exhibition caused a certain amount of chaos in the lifts. It's location is excellent, very easy for everything Hong Kong side and very close to Admiralty MTR if required. It may...

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Helpful?
1Thank Nigel P
ConradHongKong, General Manager at Conrad Hong Kong, responded to this review

Dear ‘Nigel P’ Heartfelt thanks for staying at Conrad Hong Kong. Please accept our apology for the lift issue. We are happy to learn you’d enjoyed our premier location and mindful services. Your valuable comments are highly appreciated. We wish to welcome you again at Conrad Hong Kong. Warm regards, Thomas Hoeborn General Manager Conrad Hong Kong

Calgary, Alberta
Reviewed 12 March 2015

Truly enjoyed this stop over in Hong Kong at the Conrad. I am not sure if it was because I am a Hilton Honors Diamond member or just their regular level of service, but I was truly impressed with the discreet professionalism and service. One thing I clearly noticed was the faint, discreet scent of sandalwood every where I went...

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Helpful?
Thank CdnGirlTravelsLots
ConradHongKong, General Manager at Conrad Hong Kong, responded to this review

Dear Valued Guest, Thank you sharing your experience with us. We are delighted to learn that you have enjoyed our Executive Lounge and personalized services. We look forward to welcoming you again in the near future. Warm regards, Thomas Hoeborn, General Manager Conrad Hong Kong

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Garden Cafe (Conrad Hong Kong)
Garden Cafe (Conrad Hong Kong)
Cuisines: Chinese, Japanese, Asian
Golden Leaf at Conrad Hong Kong
Golden Leaf at Conrad Hong Kong
Cuisines: Chinese, Asian
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting

Additional Information about Conrad Hong Kong

Address: No 88 Queensway, Pacific Place, Hong Kong, China
Region: China > Hong Kong > Admiralty
Price Range: ₹ 17,938 - ₹ 47,174 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Conrad Hong Kong 5*
Number of rooms: 512
Reservation Options:
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Also Known As:
Conrad Hong Kong Hotel Hong Kong
Hong Kong Conrad
Hotel Style:
#16 Family Hotel in Hong Kong
#18 Romantic Hotel in Hong Kong
#19 Business Hotel in Hong Kong
#20 Luxury Hotel in Hong Kong
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Questions & Answers

Here's what travellers have asked, with answers from Conrad Hong Kong staff and other travellers.
15 questions
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Questions? Get answers from Conrad Hong Kong staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If you can get a high floor harbor view room as the views are amazing.”
 of 5 bubbles Deb1144, 9 Dec 2016 | Read review
“Ask to change room if you find it smells moldy”
 of 5 bubbles Eric_Beylon, 9 Dec 2016 | Read review
“The harbor view room is worth the extra spend.”
  • The morning view while laying in bed.
 of 5 bubbles javahound, 7 Dec 2016 | Read review
“Best Views would be of the Mountain View”
 of 5 bubbles jackdB3722AN, 6 Dec 2016 | Read review
“Harbor view undoubtedly is the best, but hill view not bad.”
 of 5 bubbles Worlds_of_Wonder, 1 Dec 2016 | Read review
5 of 5
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