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City Garden Hotel Hong Kong

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City Garden Hotel Hong Kong
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1,276 Reviews from our TripAdvisor Community

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There are newer reviews for City Garden Hotel Hong Kong
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Showing 862: English reviews
Toronto
Reviewed 28 December 2016

If you prefer to stay away from busy areas such as Central, Causway Bay or Mong Kok, City Garden Hotel is a good choice as it is located in North Point, which is really a 2 stop MTR ride, a 10 minute tram ride and a 20 minute walk to Causway Bay. North Point itself is also a busy area,...

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Helpful?
1Thank yyzzaku
CityGardenHotel, Manager at City Garden Hotel Hong Kong, responded to this review

Dear yyzzaku, Thank you very much for staying with us and taking the time to share your experience. We have taken careful note of your valuable comments and we shall ensure a better experience for your future visits to our hotel. Once again, please accept our sincere thankfulness to your valuable comments so that we have an opportunity to improve...

Pasadena, California
Reviewed 27 December 2016

Quick helpful check in. Standard but fully functional, well designed and very quiet rooms with very comfortable bedding and fast, free wifi that does not require daily logging in. Excellent shower in the bathroom. Breakfast buffet is very good, with helpful service. Excellent coffee machine. A very good value choice in Hong Kong, largely similar to four-star rated hotels such...

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Helpful?
Thank kleinber
CityGardenHotel, Manager at City Garden Hotel Hong Kong, responded to this review

Dear kleinber , Thank you very much for staying with us and taking the time to share your experience. We are pleased to read that all our services and facilities were up to your expectations. We look forward to welcoming you back to City Garden Hotel. Best regards Vivian Yip Guest Services Manager

Reviewed 27 December 2016

If you want to avoid the overcrowded streets of Causeway Bay and Tsim Sha Tsui, but still stay close to the MTR, then this hotel is for you. It's not on a main street so it's relatively quite. It's only about 5-10 minutes walk to the Fortress Hill MTR station. There are several 24/7 convenience stores close by and tons...

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Helpful?
2Thank RocketP233
CityGardenHotel, Manager at City Garden Hotel Hong Kong, responded to this review

Dear RocketP233, Thank you for choosing to stay at the City Garden Hotel and taking the time to share your comments. Please accept our apologies that your stay has fallen short of expectation. Please rest assured that we have shared your feedback with concerned departments for further enhancement to ensure it does not happen again. If you would like, please...

Singapore, Singapore
Reviewed 20 December 2016

Small rooms , Clean and Tidy. All basic amenties are available and located centrally for tourists. Good variety in breakfast available. They offered a baby cot for no extra price as well. Near by have restaurants as well. Shuttle from Hong Kong MTR made our life easy.

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Helpful?
1Thank Ramashish S
CityGardenHotel, Manager at City Garden Hotel Hong Kong, responded to this review

Dear Ramashish S, Thank you very much for staying with us and taking the time to share your experience. We are pleased to read that all our services and facilities were up to your expectations. For your next visit, you are welcome to dine at our YUÈ which offer authentic Cantonese dishes and Satay Inn which delivers authentic Singaporean cuisines....

Derbyshire, United Kingdom
Reviewed 17 December 2016 via mobile

From the moment we walked into the hotel we felt safe. Comfortable and relaxed in this modern city centre location. The surroundings immediately outside are a little jaded but this is just Hong Kong and the garden referred to is clearly loved and well used by the locals. Handy for the trams and mtr, close to the ferry and close...

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Helpful?
Thank mervous
CityGardenHotel, Manager at City Garden Hotel Hong Kong, responded to this review

Dear mervous, Thank you for sharing your review and staying with us. We are so glad to know that you enjoyed your stay and found that the hotel is a good value and convenient. We look forward to welcoming you again on your next trip back to City Garden Hotel. Best regards Vivian Yip Guest Services Manager

Reviewed 17 December 2016 via mobile

Love: • Clean room • Very helpful staff even at 5am when i tried to grab a cab for a photo shoot they would wait outside and waived a cab for me • Spacious room for a hotel with that price range in Hong Kong • Close to MTR & Bus Stop / Tram • free shuttle to Convention Center...

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Helpful?
Thank Ron W
CityGardenHotel, Manager at City Garden Hotel Hong Kong, responded to this review

Dear Ron W, We are delighted to hear of your pleasant stay at City Garden Hotel and we have shared your kind remarks to the service teams. It is always rewarding to receive such positive remarks as they encourage us to strive for service excellence. For the specific room amenities, we would be provided upon guest's request as we have...

Singapore
Reviewed 10 December 2016 via mobile

Stayed on 17th floor, non smoking area. The furniture is slightly old but the mattress are of quite good quality. It is generally clean. There are plenty of shops , eating outlet and only took us about 5 mins to reach mrt station. We only paid about $140 Singapore dollar per night , it is worth the money.Nevertheless,the service standard...

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Helpful?
Thank singaporekarry
CityGardenHotel, Manager at City Garden Hotel Hong Kong, responded to this review

Dear singaporekarry, Thank you very much for staying with us and taking the time to share your experience. We are so glad to know that you enjoyed your stay and found that the hotel is a good value and convenient. Please rest assured that we have conducted coaching and counselling to our staff to enhance our service standard. We will...

Market Harborough, United Kingdom
Reviewed 8 December 2016

We stayed here for 2 nights to break our journey up from Australia. The room was very spacious, quiet, clean and comfortable. The Garden Cafe Breakfast & Evening Buffets were good value and had plenty of choice. The Service was good. The hotel is in a good location close to a MTR station which makes it very easy to get...

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Helpful?
Thank AlisonTew
CityGardenHotel, Front Office Manager at City Garden Hotel Hong Kong, responded to this review

Dear AlisonTew, Thank you very much for your wonderful review and we are delighted to read that you have enjoyed your stay with us and that the service and facilities were up to your expectations. We look forward to welcoming you back in the near future. Best regards Gary Chu Front Office Manager

Reviewed 7 December 2016 via mobile

Staying at City Garden Hotel North Point , Hongkong tonight. Very disappointed - bathroom smells of urine , bath drainage was blocked and the bath filled while showering. Cannot recommend this hotel at the price we paid.

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Helpful?
1Thank Alice G
CityGardenHotel, Front Office Manager at City Garden Hotel Hong Kong, responded to this review

Dear Alice G, Thank you for your kind review. We appreciate your input and sharing the experience so that we have an opportunity to rectify and uplift our service standard. Please trust that enhancement work will be made to the guest rooms to ensure guest satisfaction. We will look forward to welcoming you to our hotel soon to experience our...

Bengaluru, India
Reviewed 7 December 2016

Its near to MTR, ATMs, Money Exchange, cafes. The breakfast is good and service is okay. The staff are helpful with directions to local sightseeing spots. We stayed for only a night and it was pleasant stay. Not overpriced.

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Helpful?
Thank bose_rima
CityGardenHotel, Front Office Manager at City Garden Hotel Hong Kong, responded to this review

Dear bose_rima, Thank you very much for staying with us and taking the time to share your experience. We are pleased to read that all our services and facilities were up to your expectations. We look forward to welcoming you back to City Garden Hotel. Best regards Gary Chu Front Office Manager

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Located on the edge of the bustling Causeway Bay shopping and business district, and within 5 minutes walk from Fortress Hill MTR station, the 613-room City Garden Hotel, Hong Kong is one of the best Hong Kong hotels, which provides Handy smartphone, complimentary shuttle bus services to nearby shopping and business hubs, which is only 10 minutes away. City Garden Hotel, Hong Kong has a variety of dining options, including the award-winning restaurant YUE, the Western and Asian favourite Garden Café, and the Singaporean restaurant Satay Inn. Whether it's for business or relaxation, the City Garden Hotel, Hong Kong offers free WIFI and a comprehensive range of facilities, including an outdoor swimming pool, 24-hour gym, business centre, and meeting spaces. ... more   less 

Additional Information about City Garden Hotel Hong Kong

Address: No.9 City Garden Road, North Point, Hong Kong, China
Region: China > Hong Kong > Fortress Hill
Price Range: ₹ 6,452 - ₹ 13,979 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — City Garden Hotel Hong Kong 4*
Number of rooms: 613
Reservation Options:
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Also Known As:
Hong Kong City Garden
City Garden Hong Kong
City Garden Hotel Hong Kong
Hotel Style:
#49 Best Value Hotel in Hong Kong
#85 Family Hotel in Hong Kong
#87 Luxury Hotel in Hong Kong
#91 Business Hotel in Hong Kong
#96 Romantic Hotel in Hong Kong
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Questions & Answers

Here's what travellers have asked, with answers from City Garden Hotel Hong Kong staff and other travellers.
33 questions
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Questions? Get answers from City Garden Hotel Hong Kong staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“non smoking floor”
 of 5 bubbles HK_Traveller2016Dec, 15 Feb 2017 | Read review
“If you sign up for their reward club there, you can some benefitis, including free local calls, newspaper etc.”
 of 5 bubbles yyzzaku, 28 Dec 2016 | Read review
“The rooms are quiet and we were affected by outside noise.”
 of 5 bubbles SweetandSourforever, 7 Dec 2016 | Read review
“i hate the smell of smoke, so i asked which floors were smoking floors and asked to be far away from those floors. i didnt smell smoke.”
 of 5 bubbles mariannayyz, 29 Nov 2016 | Read review
“The south side of the building offers a better view as buildings block the harbor view.”
 of 5 bubbles byronh653, 15 Nov 2016 | Read review
5 of 5