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City Garden Hotel Hong Kong

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City Garden Hotel Hong Kong
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1,267 Reviews from our TripAdvisor Community

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Showing 856: English reviews
Reviewed 1 week ago via mobile

We booked 2 signature rooms for our family of 5. We arrived very late and there was a problem with our credit card ( no fault of the hotel) jimmy was fantastic. Very helpful and understanding and sorted everything out for us. The rooms were very clean. Good sized for hk. Nice big beds. Rooms are dated but I expected...

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Helpful?
Thank Supermumof3
CityGardenHotel, Manager at City Garden Hotel Hong Kong, responded to this review

Dear Supermumof3, Thank you very much for staying with us and taking the time to share your experience. We are pleased to read that all our services and facilities were up to your expectations. We have shared your kind remarks to Jimmy and the service teams . It is always rewarding to receive such positive remarks as they encourage us...

Nottingham, United Kingdom
Reviewed 2 weeks ago via mobile

Stayed here for 4 nights hotel was very clean, nice big comfy bed, toiletries/toothbrush provided, great location plenty of choice for breakfast, can't comment on other meals, if ever in HK again would stay here again.

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Helpful?
Thank angelajudge10
CityGardenHotel, Manager at City Garden Hotel Hong Kong, responded to this review

Dear angelajudge10, Thank you very much for staying with us and taking the time to share your experience. We are pleased to read that all our services and facilities were up to your expectations. For your next visit, you are welcome to dine at our YUÈ which offer authentic Cantonese dishes and Satay Inn which delivers authentic Singaporean cuisines. We...

Weymouth, United Kingdom
Reviewed 2 weeks ago

Excellent location just a short walk to the nearest underground station. Good sized rooms which were very clean and comfortable. Staff very friendly and helpful. No complaints whatsoever. Good variety of restaurants within walking distance.

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Helpful?
Thank annecafer
CityGardenHotel, Manager at City Garden Hotel Hong Kong, responded to this review

Dear annecafer, We are delighted to hear of your pleasant stay at City Garden Hotel and we have shared your kind remarks to the service teams. It is always rewarding to receive such positive remarks as they encourage us to strive for service excellence. We look forward to welcoming you back in the near future. Best regards Vivian Yip Guest...

Wishaw, Scotland, United Kingdom
Reviewed 2 weeks ago

This was a great hotel to see the city from. It has courtesy bus from Central Hong Kong Rail station. It is handy for public transport. The staff were so friendly and helpful. The breakfast was excellent and offered a wide choice to suite all tastes.

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Helpful?
Thank Allan L
CityGardenHotel, Manager at City Garden Hotel Hong Kong, responded to this review

Dear Allan L, Thank you very much for staying with us and taking the time to share your experience. We are pleased to read that all our services and facilities were up to your expectations. For your next visit, you are welcome to dine at our YUÈ which offer authentic Cantonese dishes and Satay Inn which delivers authentic Singaporean cuisines....

Toronto
Reviewed 3 weeks ago

If you prefer to stay away from busy areas such as Central, Causway Bay or Mong Kok, City Garden Hotel is a good choice as it is located in North Point, which is really a 2 stop MTR ride, a 10 minute tram ride and a 20 minute walk to Causway Bay. North Point itself is also a busy area,...

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Helpful?
1Thank yyzzaku
CityGardenHotel, Manager at City Garden Hotel Hong Kong, responded to this review

Dear yyzzaku, Thank you very much for staying with us and taking the time to share your experience. We have taken careful note of your valuable comments and we shall ensure a better experience for your future visits to our hotel. Once again, please accept our sincere thankfulness to your valuable comments so that we have an opportunity to improve...

Pasadena, California
Reviewed 3 weeks ago

Quick helpful check in. Standard but fully functional, well designed and very quiet rooms with very comfortable bedding and fast, free wifi that does not require daily logging in. Excellent shower in the bathroom. Breakfast buffet is very good, with helpful service. Excellent coffee machine. A very good value choice in Hong Kong, largely similar to four-star rated hotels such...

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Helpful?
Thank kleinber
CityGardenHotel, Manager at City Garden Hotel Hong Kong, responded to this review

Dear kleinber , Thank you very much for staying with us and taking the time to share your experience. We are pleased to read that all our services and facilities were up to your expectations. We look forward to welcoming you back to City Garden Hotel. Best regards Vivian Yip Guest Services Manager

Reviewed 3 weeks ago

If you want to avoid the overcrowded streets of Causeway Bay and Tsim Sha Tsui, but still stay close to the MTR, then this hotel is for you. It's not on a main street so it's relatively quite. It's only about 5-10 minutes walk to the Fortress Hill MTR station. There are several 24/7 convenience stores close by and tons...

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Helpful?
2Thank RocketP233
CityGardenHotel, Manager at City Garden Hotel Hong Kong, responded to this review

Dear RocketP233, Thank you for choosing to stay at the City Garden Hotel and taking the time to share your comments. Please accept our apologies that your stay has fallen short of expectation. Please rest assured that we have shared your feedback with concerned departments for further enhancement to ensure it does not happen again. If you would like, please...

Singapore, Singapore
Reviewed 4 weeks ago

Small rooms , Clean and Tidy. All basic amenties are available and located centrally for tourists. Good variety in breakfast available. They offered a baby cot for no extra price as well. Near by have restaurants as well. Shuttle from Hong Kong MTR made our life easy.

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Helpful?
1Thank Ramashish S
CityGardenHotel, Manager at City Garden Hotel Hong Kong, responded to this review

Dear Ramashish S, Thank you very much for staying with us and taking the time to share your experience. We are pleased to read that all our services and facilities were up to your expectations. For your next visit, you are welcome to dine at our YUÈ which offer authentic Cantonese dishes and Satay Inn which delivers authentic Singaporean cuisines....

Derbyshire, United Kingdom
Reviewed 4 weeks ago via mobile

From the moment we walked into the hotel we felt safe. Comfortable and relaxed in this modern city centre location. The surroundings immediately outside are a little jaded but this is just Hong Kong and the garden referred to is clearly loved and well used by the locals. Handy for the trams and mtr, close to the ferry and close...

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Helpful?
Thank mervous
CityGardenHotel, Manager at City Garden Hotel Hong Kong, responded to this review

Dear mervous, Thank you for sharing your review and staying with us. We are so glad to know that you enjoyed your stay and found that the hotel is a good value and convenient. We look forward to welcoming you again on your next trip back to City Garden Hotel. Best regards Vivian Yip Guest Services Manager

Reviewed 4 weeks ago via mobile

Love: • Clean room • Very helpful staff even at 5am when i tried to grab a cab for a photo shoot they would wait outside and waived a cab for me • Spacious room for a hotel with that price range in Hong Kong • Close to MTR & Bus Stop / Tram • free shuttle to Convention Center...

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Helpful?
Thank Ron W
CityGardenHotel, Manager at City Garden Hotel Hong Kong, responded to this review

Dear Ron W, We are delighted to hear of your pleasant stay at City Garden Hotel and we have shared your kind remarks to the service teams. It is always rewarding to receive such positive remarks as they encourage us to strive for service excellence. For the specific room amenities, we would be provided upon guest's request as we have...

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Shuttle Bus Service
Official Description (provided by the hotel)
Located on the edge of the bustling Causeway Bay shopping and business district, and within 5 minutes walk from Fortress Hill MTR station, the 613-room City Garden Hotel, Hong Kong is one of the best Hong Kong hotels, which provides Handy smartphone, complimentary shuttle bus services to nearby shopping and business hubs, which is only 10 minutes away. City Garden Hotel, Hong Kong has a variety of dining options, including the award-winning restaurant YUE, the Western and Asian favourite Garden Café, and the Singaporean restaurant Satay Inn. Whether it's for business or relaxation, the City Garden Hotel, Hong Kong offers free WIFI and a comprehensive range of facilities, including an outdoor swimming pool, 24-hour gym, business centre, and meeting spaces. ... more   less 

Additional Information about City Garden Hotel Hong Kong

Address: No.9 City Garden Road, North Point, Hong Kong, China
Region: China > Hong Kong > Fortress Hill
Price Range: ₹ 7,026 - ₹ 16,031 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — City Garden Hotel Hong Kong 4*
Number of rooms: 613
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Travelocity, Agoda, Ctrip TA and Cheap Tickets so you can book your City Garden Hotel Hong Kong reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hong Kong City Garden
City Garden Hong Kong
City Garden Hotel Hong Kong
Hotel Style:
#58 Best Value Hotel in Hong Kong
#85 Family Hotel in Hong Kong
#88 Luxury Hotel in Hong Kong
#91 Business Hotel in Hong Kong
#96 Romantic Hotel in Hong Kong
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Questions & Answers

Here's what travellers have asked, with answers from City Garden Hotel Hong Kong staff and other travellers.
31 questions
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Questions? Get answers from City Garden Hotel Hong Kong staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If you sign up for their reward club there, you can some benefitis, including free local calls, newspaper etc.”
 of 5 bubbles yyzzaku, 28 Dec 2016 | Read review
“The rooms are quiet and we were affected by outside noise.”
 of 5 bubbles SweetandSourforever, 7 Dec 2016 | Read review
“i hate the smell of smoke, so i asked which floors were smoking floors and asked to be far away from those floors. i didnt smell smoke.”
 of 5 bubbles mariannayyz, 29 Nov 2016 | Read review
“The south side of the building offers a better view as buildings block the harbor view.”
 of 5 bubbles byronh653, 15 Nov 2016 | Read review
“High floor for a great view”
  • View from the exec lounge during Typhoon Haima!!
 of 5 bubbles lyzzydee, 29 Oct 2016 | Read review
5 of 5
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