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City Garden Hotel Hong Kong

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City Garden Hotel Hong Kong
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1,286 Reviews from our TripAdvisor Community

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Showing 867: English reviews
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London, United Kingdom
Reviewed 1 week ago

Decided to book City Garden at Northpoint as both the reviews and price hinted that this hotel was a find. Well, it was !! Rooms are spacious, VERY clean and quiet comfortable. Staff are friendly and helpful. TV is on the small side and limited channels....but its not a major issue. Bathroom is spacious. Great water pressure and every day...

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Helpful?
Thank Khunant
Adelaide, Australia
Reviewed 2 weeks ago

Stayed for 3 nights before heading to Macau. Staff were super friendly, every single staff member always had a smile on their face! Hotel is located 5 min walk from MTR so getting around was super easy. Lots of shops within close proximity or hop on the MTR for Causeway Bay/Admiralty/Central or Kowloon. We upgraded on booking to the iPrestige...

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Helpful?
Thank Leanne E
CityGardenHotel, Front Office Manager at City Garden Hotel Hong Kong, responded to this review

Dear Leanne E, Thank you very much for staying with us and we are delighted to read that you have enjoyed your stay with us and that the service and facilities were up to your expectations. We have shared your kind remarks to the service teams especially to Vienna, Kary, Louis & Mandy. It is always rewarding to receive such...

Reviewed 3 weeks ago

I stayed for roughly ten days for business and found this place great. For the price I paid (roughly 100usd a night) it is 10/10. In Hong Kong you rarely get a decent place for this price. The room is huge, king bed, tv, excellent wifi, desk, phone, couch friendly staff, very good room service and good bathroom. The only...

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Helpful?
Thank Andrew B
CityGardenHotel, Front Office Manager at City Garden Hotel Hong Kong, responded to this review

Dear Andrew B, Thank you very much for staying with us and taking the time to share your experience. We are so glad to know that you enjoyed your stay and found that the hotel is a good value and convenient. Apart from this, we have taken careful note of your valuable comments for our further enhancement. We look forward...

Norwich, United Kingdom
Reviewed 3 weeks ago via mobile

We knew the location but scene on MTR in can feel a haul once you get to Central and cover the quite long walk transfer to Hong Hong for North especially Airport beware of you have bags. You can find to kowloon easier via Admiralty. Trams buses and MTR just a block away. Rooms are slightly dated but clean but...

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Helpful?
Thank M N
CityGardenHotel, Front Office Manager at City Garden Hotel Hong Kong, responded to this review

Dear M N, Thank you very much for staying with us and we are delighted to read that you have enjoyed your stay with us and that the overall service and facilities were up to your expectations. We have taken careful note of your valuable comments for our further enhancement. We look forward to welcoming you back in the near...

Reviewed 3 weeks ago via mobile

The staff team is friendly, the hotel is very good at being a four star hotel and the location is just perfect : busy high street, loads of places to visit, MTR station 3 minutes away,shopping malls nearby. Will be glad to check in again.

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Helpful?
Thank JMHOLDINGS M
CityGardenHotel, Front Office Manager at City Garden Hotel Hong Kong, responded to this review

Dear JMHOLDINGS M, Thank you for staying with us and taking the time to share your experience. We are pleased to read that you enjoyed your time with us and we met your expectations. With excellent location, our hotel is suitable for both leisure and business travelers. We look forward to welcoming you back in the near future. Best regards...

Sydney, Australia
Reviewed 16 February 2017

Very good location, only 5 minutes walk to Fortress Hill MTR, or Tramway. Lots of eatery and high class restaurant around. Staff are friendly and are always helpful and polite. Cleaning staff are also polite and greet you in the morning. Lot of variety stores around including casual dresses, shoes and household items. 5 minutes walk to the veggie and...

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Helpful?
Thank HK_Traveller2016Dec
CityGardenHotel, Front Office Manager at City Garden Hotel Hong Kong, responded to this review

Dear HK_Traveller2016Dec, Thank you for staying with us and we are so glad to know that you enjoyed your stay and found that the hotel in a very good location. We look forward to welcoming you again on your next trip back to Hong Kong. Best regards Gary Chu Front Office Manager

London
Reviewed 9 February 2017

We stayed here for 9 nights and have only praise for the hotel. The standard double room we had was a good size, clean with ensuite bath/shower, complementary toiletries and tea/coffee making facilities. Bed was firm and very comfortable. Sleep quality was very good with excellent soundproofing, we heard no traffic noise from outside. The only problems we had were...

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Helpful?
Thank sue3001
CityGardenHotel, Manager at City Garden Hotel Hong Kong, responded to this review

Dear sue3001, We are delighted to hear of your pleasant stay at City Garden Hotel and we have shared your kind remarks to the service teams. It is always rewarding to receive such positive remarks as they encourage us to strive for service excellence. We look forward to welcoming you back in the near future Best regards Vivian Yip Guest...

UK
Reviewed 3 February 2017

This is a great hotel located in the residential area of HK. If you want to buy wallpaper, a microwave or bathroom suite its fine but from a tourist point of view its a way off anything we wanted to see. The view from our room on the 23rd floor was of grey offices or local housing and not very...

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2Thank JeanChris39
CityGardenHotel, Manager at City Garden Hotel Hong Kong, responded to this review

Dear JeanChris39, Thank you for sharing your review. We are so glad to know that you enjoyed your stay and found that the hotel is a good value and convenient. We look forward to welcoming you again on your next trip back to Hong Kong.. Best regards Vivian Yip Guest Services Manager

Singapore, Singapore
Reviewed 30 January 2017

This has always been my favourite hotel whenever I am on business trips to HK. It is about 3 min walk to Fortress Hill MTR and if you want to take a bus, there are many buses that go within HK island as well as across to Kowloon. Tram stop is about 2 min walk from hotel. it is near...

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Helpful?
2Thank Jasmine L
CityGardenHotel, Manager at City Garden Hotel Hong Kong, responded to this review

Dear Jasmine L, Thank you very much for staying with us and taking the time to share your experience. Please rest assured that a series of guest room improvement work will be launched so as to ensure guest satisfaction. Besides, we have shared your kind remarks to the hotel service teams. It is always rewarding to receive such positive remarks...

Hong Kong, China
Reviewed 29 January 2017

The Good: 1. Bedding - Bed was soft and a little bouncy. They provide hard and soft pillows, which was excellent since I prefer hard pillows, and my girlfriend loves soft pillows. Sleep quality was amazing! 2. Room size - Quite decent for Hong Kong standards. Plenty of space to move around. 3. Design and room layout - As expected...

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Helpful?
Thank PJAFlimster
CityGardenHotel, Manager at City Garden Hotel Hong Kong, responded to this review

Dear NightGuyFLIM, Thank you very much for staying with us and taking the time to share your experience. We are so glad to know that you enjoyed your stay and found that the hotel is a good value and convenient. We look forward to welcoming you back to City Garden Hotel. Best regards Vivian Yip Guest Services Manager

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
Official Description (provided by the hotel)
Located on the edge of the bustling Causeway Bay shopping and business district, and within 5 minutes walk from Fortress Hill MTR station, the 613-room City Garden Hotel, Hong Kong is one of the best Hong Kong hotels, which provides Handy smartphone, complimentary shuttle bus services to nearby shopping and business hubs, which is only 10 minutes away. City Garden Hotel, Hong Kong has a variety of dining options, including the award-winning restaurant YUE, the Western and Asian favourite Garden Café, and the Singaporean restaurant Satay Inn. Whether it's for business or relaxation, the City Garden Hotel, Hong Kong offers free WIFI and a comprehensive range of facilities, including an outdoor swimming pool, 24-hour gym, business centre, and meeting spaces. ... more   less 

Additional Information about City Garden Hotel Hong Kong

Address: No.9 City Garden Road, North Point, Hong Kong, China
Region: China > Hong Kong > Fortress Hill
Price Range: ₹ 5,690 - ₹ 14,453 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — City Garden Hotel Hong Kong 4*
Number of rooms: 613
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Cheap Tickets, Agoda, Expedia, Ctrip TA, Travelocity and DerbySoft Ltd Shanghai HQ Supplier Direct so you can book your City Garden Hotel Hong Kong reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hong Kong City Garden
City Garden Hong Kong
City Garden Hotel Hong Kong
Hotel Style:
#46 Best Value Hotel in Hong Kong
#84 Family Hotel in Hong Kong
#86 Luxury Hotel in Hong Kong
#90 Business Hotel in Hong Kong
#96 Romantic Hotel in Hong Kong
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Questions & Answers

Here's what travellers have asked, with answers from City Garden Hotel Hong Kong staff and other travellers.
34 questions
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Questions? Get answers from City Garden Hotel Hong Kong staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Definately go non smoking floor - and remember to join the iPrestige Club”
 of 5 bubbles 136leannee, 4 Mar 2017 | Read review
“non smoking floor”
 of 5 bubbles HK_Traveller2016Dec, 15 Feb 2017 | Read review
“If you sign up for their reward club there, you can some benefitis, including free local calls, newspaper etc.”
 of 5 bubbles yyzzaku, 28 Dec 2016 | Read review
“The rooms are quiet and we were affected by outside noise.”
 of 5 bubbles SweetandSourforever, 7 Dec 2016 | Read review
“i hate the smell of smoke, so i asked which floors were smoking floors and asked to be far away from those floors. i didnt smell smoke.”
 of 5 bubbles mariannayyz, 29 Nov 2016 | Read review
5 of 5