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City Garden Hotel Hong Kong

1,587 reviews
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Traveller (516)
Room & Suite (432)
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Overview
  • Excellent26%
  • Very good54%
  • Average15%
  • Poor3%
  • Terrible2%
Travellers talk about
“fortress hill”(137 reviews)
“north point”(91 reviews)
“signature room”(21 reviews)
Free Wifi
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Airport Transportation
4.0 Star Hotel
All hotel details
Offers from City Garden Hotel Hong Kong
Offers & Announcements: Book direct, Up to 35%off
Contact Info
Name/address in local language
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Reviews (1,587)Write a Review
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1 - 5 of 1,081 reviews
Reviewed 4 days ago

Had a great stay in HK at City Garden Hotel....at first a little disappointed at the location from downtown but once we got used to hailing cabs it was no problem at all....cabs are readily available 24/7 at very little cost. Tip...not all drivers speak...More

Review collected in partnership with this hotel
Thank dougfisher31
Response from Vivian Y, Manager at City Garden Hotel Hong KongResponded 3 days ago

Dear dougfisher31, Thank you very much for your wonderful review and we are so glad to know that you enjoyed your stay. We look forward to welcoming you back in the near future. Best regards Vivian Yip Guest Services Manager

Hotel's Favourite
Reviewed 4 March 2017

Stayed for 3 nights before heading to Macau. Staff were super friendly, every single staff member always had a smile on their face! Hotel is located 5 min walk from MTR so getting around was super easy. Lots of shops within close proximity or hop...More

8  Thank Leanne E
Response from CityGardenHotel, Front Office Manager at City Garden Hotel Hong KongResponded 9 March 2017

Dear Leanne E, Thank you very much for staying with us and we are delighted to read that you have enjoyed your stay with us and that the service and facilities were up to your expectations. We have shared your kind remarks to the service...More

Reviewed 1 week ago via mobile

Very convenient and access to any point of Hongkong side. The staff are all very friendly and Helpful.The room are excellent and clean.Surely will stay here if we come back in Hongkong.And also very near to find for restaurant and shopping Center.Just take the Tram...More

Thank Daniel O
Response from Vivian Y, Manager at City Garden Hotel Hong KongResponded 1 week ago

Dear Daniel O, Thank you very much for staying with us and taking the time to share your experience. We are pleased to read that all our services and facilities were up to your expectations. We look forward to welcoming you back to City Garden...More

Reviewed 2 weeks ago

Great place to stay as it is close to an MTR and trolley stop and there are lots of places to shop an eat nearby. Staff was very great, friendly and very responsive to our requests. This was my 4th stay here and will continue...More

Review collected in partnership with this hotel
1  Thank U5342VFlindac
Response from Vivian Y, Manager at City Garden Hotel Hong KongResponded 2 weeks ago

Dear U5342VFlindac, Thank you for sharing your review. We are so glad to know that you enjoyed your stay and found that the hotel is convenient and staff are good services. We look forward to welcoming you back to City Garden Hotel. Best regards Vivian...More

Reviewed 2 weeks ago

Nice location and good value for money. Everyday we have complimentary water bottles, housekeeping and they do change our towels and clean our room. housekeeping staff don't greet guests when they see us along the hallway. I tried to speak to them but the lady...More

Review collected in partnership with this hotel
Thank Arleen T
Response from Vivian Y, Manager at City Garden Hotel Hong KongResponded 2 weeks ago

Dear Arleen T, Thank you very much for staying with us and taking the time to share your experience. Please rest assured that we have conducted coaching and counselling to our staff to enhance our service standard, we can understand your frustration and will be...More

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123456217
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Free High Speed Internet ( WiFi )
Hotel Amenities
Room Service
Business Centre with Internet Access
Shuttle Bus Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Outdoor pool
Details
Price range
US$ 91 - US$ 309 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#62 Family Hotel in Hong Kong
#63 Best Value Hotel in Hong Kong
#88 Business Hotel in Hong Kong
#91 Luxury Hotel in Hong Kong
#95 Romantic Hotel in Hong Kong
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$ 91 - US$ 309 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#62 Family Hotel in Hong Kong
#63 Best Value Hotel in Hong Kong
#88 Business Hotel in Hong Kong
#91 Luxury Hotel in Hong Kong
#95 Romantic Hotel in Hong Kong
Room types
Suites, Non-Smoking Rooms
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Traveller (516)
Room & Suite (432)
Dining (104)
Pool & Beach (24)
Amenities (39)
Business Centre & Event Rooms (2)
Questions & Answers
Ask a question
William C
11 January 2018|
AnswerShow all 2 answers
Response from Andy Chi Tak H | Reviewed this property |
Yes, the hotel actually provides guests with a handy cell/mobile phone that can be used to make local calls for free. If I remember correctly, calls to some other countries can also be made for free but I think they're... More
1
Vote
Peter B
13 December 2017|
AnswerShow all 3 answers
Response from lyzzydee | Reviewed this property |
Hello, I have been twice once through booking company and once direct and got lounge access both times.
0
Votes
UthyFebrianti
3 November 2017|
AnswerShow all 2 answers
Response from tflew | Reviewed this property |
Don’t know
0
Votes
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12345616
Room Tips
"Opt for a higher floor, facing the plaza/pool not the main road (if you can)."
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"higher floor"
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"If your package includes access to the Club Lounge (25/F), be sure to ask for a room on this floor to make..."
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"You cant go wrong with purchasing a Premier King room."
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