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The Park Lane Hong Kong, a Pullman Hotel

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#45 of 718 Hotels in Hong Kong
Certificate of Excellence
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The Park Lane Hong Kong, a Pullman Hotel
The Park Lane Hong Kong, a Pullman Hotel
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1,180 Reviews from our TripAdvisor Community

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There are newer reviews for The Park Lane Hong Kong, a Pullman Hotel
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Showing 981: English reviews
Singapore, Singapore
Reviewed 3 June 2016 via mobile

Was on a biz trip fm 15-17 May, and had privilege access to the exec lounge on the 14th Flr. Lounge is cosy, food spread is good, but most importantly, it was the staff( Sandy, Tama, Carol & William )working there that makes a significant impact to the experience.

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Helpful?
1Thank sparks777ngk
PLHK, General Manager at The Park Lane Hong Kong, a Pullman Hotel, responded to this review

Thank you for your review of the hotel. We are very happy to know that you liked the location and that you enjoyed the services. We look forward to next visit. Luc Bollen General Manager

Reviewed 2 June 2016

The room was very comfortable. Hotel staff were very attentive and friendly. Location was superb with the MTR and a 24 hour Welcome supermarket around the corner. There are a lot of eateries around and with Sogo and Times Square shopping mall within walking distance too.

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Thank wilson w
PLHK, General Manager at The Park Lane Hong Kong, a Pullman Hotel, responded to this review

Thank you for your review of the hotel. We are very happy to know that you liked the location and that you enjoyed the services. We look forward to next visit. Luc Bollen General Manager

Johannesburg, Gauteng, South Africa
Reviewed 2 June 2016

The Park Lane is a convenient very well located hotel in Causeway Bay. From here you have access to all forms of transport, shopping, restaurants and it is walking distance from the Hong Kong Sports Stadium. Even the Red bus stops at the front door! The beautiful restaurant on the roof has magnificent views of the bay and skyline of...

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Helpful?
Thank Adel S
PLHK, General Manager at The Park Lane Hong Kong, a Pullman Hotel, responded to this review

Thank you for your review of the hotel. We are very happy to hear that you enjoyed the restaurant and that you liked the view. For your information, our 27F restaurant will be introducing an all new experience by early September, after the rejuvenation process. We look forward to welcoming you again. Luc Bollen General Manager

Penang
Reviewed 2 June 2016

I would say it's not worth the money paid comparing the room quality and condition. I normally booked a smoking room for myself. But of all the hotels I stayed before (mostly 4-5 stars), this one really smelled terrible. The smoke smell is really so strong in the room even me as a smoker feels uncomfortable. With the rates I...

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Thank choihb
PLHK, General Manager at The Park Lane Hong Kong, a Pullman Hotel, responded to this review

Thank you for your comments about the hotel. Your comments have been duly noted and will be reviewed to improve. We look forward to your next visit. Luc Bollen General Manager

Reviewed 2 June 2016

My family visited Hong Kong and we stayed in Park Lane by Pullman for 3 nights. The hotel was newly remodeled, and the location was very convenient. The reason I want to write this letter of appreciation is because we have met two wonderful staff named Carmen and Tina, who assisted us along the way. They are professional, energized, and...

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Thank Josh Z
PLHK, General Manager at The Park Lane Hong Kong, a Pullman Hotel, responded to this review

Thank you for your kind review of the hotel. It is comments like this one that our staff work so hard for, rest assured your comments will be shared with the team. We look forward to welcoming you again. Luc Bollen General Manager

Singapore, Singapore
Reviewed 30 May 2016

Travelled here for business. Service was nice and friendly, so that's cool. But the big big elephant in the room: Hotel rooms are dreadful – outdated, musky smell, just absolutely horrid. I love to stay at EAST, TUVE and other hip properties in town (TUVE is about the same room rate, just FYI). This place is plain awful. But hey...

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1Thank tropicalpolarbear
PLHK, General Manager at The Park Lane Hong Kong, a Pullman Hotel, responded to this review

Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. Your comments about the room have been duly noted, for your information, the hotel has been going through a series of rejuvenation since 2013, with most of our rooms...

Bangkok
Reviewed 30 May 2016

I have Accor member so it is very convenience during check in and check out. The renovate lobby but the room I think it doesn't change. However, the room is quite old but overall it is still good. I was in Hong Kong for business but I think this hotel is good for shopping too. I think if I go...

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Thank Yiling_pum
PLHK, General Manager at The Park Lane Hong Kong, a Pullman Hotel, responded to this review

Thank you for your review of the hotel. We are very glad that you found the check in process to be convenient and that you liked the location. Your comments about the room have been duly noted, for your information, we are currently rejuvenating the rest of the hotel with more rooms renovated by the end of the year. We...

Shanghai
Reviewed 30 May 2016 via mobile

We had weekend stopover at HK. Park Lane hotel is located nicely next to large park but in walking distance to many restaurants and shops. We had excecutive floor access, staff was very friendly both in executive floor and elsewhere. The room was good but not execeptional. Also executive floor services and catering was fine, quite normal for this kind...

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Thank Aki N
PLHK, General Manager at The Park Lane Hong Kong, a Pullman Hotel, responded to this review

Thank you for your review of the hotel. We are very happy to hear that you liked the location and that you enjoyed the services in Executive lounge. We look forward to welcoming you again. Luc Bollen General Manager

Makati, Philippines
Reviewed 28 May 2016

Spent 4 nights here as I had to attend a trade show. Park Lane is conveniently located in Causeway Bay. Close to shops, restaurants , subway stations, the area is alive with activity . The hotel has undergone renovation and the lobby has a hip feel to it now. Rooms are comfortable and spacious though I found the pillows to...

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Helpful?
Thank Jeff Y
PLHK, General Manager at The Park Lane Hong Kong, a Pullman Hotel, responded to this review

Thank you for your review of the hotel. We are very happy that you liked the location for transport, dining and shopping. We are also very glad that you liked the lobby design. Your comments of the lift music have been duly noted and will be reviewed for improvement. We look forward to welcoming you again. Luc Bollen General Manager

Mumbai
Reviewed 28 May 2016

I had gone on official work to HK and stayed at this nice hotel for 2 nights. The free bus service from Hong Kong station (thanks to Airport Express) made it easy to land at the hotel without any difficulty. The hotel is large and I had been told that the check in formalities could take time. However, I was...

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Thank KChandra
PLHK, General Manager at The Park Lane Hong Kong, a Pullman Hotel, responded to this review

Thank you for your positive review of the hotel. We are very happy that you liked the room and found it to be comfortable. We are also very glad that you enjoyed the buffet breakfast. We look forward to welcoming you again. Luc Bollen General Manager

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Staying in Wan Chai / Causeway Bay

Neighbourhood Profile
Wan Chai / Causeway Bay
Wan Chai and Causeway Bay are the retail centres of Hong Kong Island. Filled with shops, malls and restaurants, both areas are bustling with people – tourists and locals alike. Causeway Bay has one of the highest rents on the planet, and is a bit more polished and modern than its Wan Chai counterpart. Beneath the surface there is more than meets the eye – find boutique stores in the above ground floors of buildings and wander into side streets to find interesting restaurants and shops tucked away from the main roads. Wan Chai especially has experienced a modern revival in recent times, with an influx of trendy restaurants and bars around the Star Street area. In addition, both areas contain many of Hong Kong’s iconic tourist attractions worthy of your visit.
Explore this neighbourhood

Amenities

Highlights
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
The Park Lane Hong Kong, a Pullman Hotel is a five star hotel in Causeway Bay, Hong Kong's famous business, shopping and entertainment district. With public transportations, major tourist attractions and business locations conveniently located within walking distance, The Park Lane Hong Kong, a Pullman Hotel is the ideal destination for business and leisure travelers. Enjoy stunning views over Hong Kong's beautiful skylines, Victoria Harbour and Victoria Park, or the bustling cityscape in one of our 832 stylish, comfortably appointed guest rooms and suites. Enjoy complimentary wifi for unlimited device throughout your entire stay. Indulge in a sumptuous feast at our buffet restaurant PLAYT, unwind in our lobby lounge Ebb & Flow over a gourmet coffee, an afternoon tea or some innovative cocktails and tapas. Relax with our wellness facilities including a sauna (for gentlemen) and a steam room (for ladies), or enjoy an on-demand massage treatment in our spa. A 24-hour fitness center also offers a range of state-of-the-art technology. Our business center, conference rooms and meeting facilities are at your service. Take advantage of the Executive Club with complimentary daily breakfast, pressing service and a host of discount privileges to ensure a successful business trip. The hotel is within walking distance from the MTR station and about forty minutes drive away from the Hong Kong International Airport. Limousine service is available upon request. You may enjoy free shuttle bus service from the hotel to the Airport Express station in Central. ... more   less 

Additional Information about The Park Lane Hong Kong, a Pullman Hotel

Address: No.310 Gloucester Road, Causeway Bay, Hong Kong, China (Formerly The Park Lane Hong Kong)
Region: China > Hong Kong > Wan Chai / Causeway Bay
Price Range: ₹ 13,425 - ₹ 20,171 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Park Lane Hong Kong, a Pullman Hotel 5*
Number of rooms: 832
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Also Known As:
Park Lane Hotel Hong Kong
The Park Lane Hong Kong, a Pullman Hotel
Hotel Style:
#14 Spa Hotel in Hong Kong
#42 Luxury Hotel in Hong Kong
#57 Romantic Hotel in Hong Kong
#64 Family Hotel in Hong Kong
#78 Business Hotel in Hong Kong
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“view is amazing!”
Butter917, 27 Apr 2017 | Read review
“Harbour view rooms are obstructed by the adjacent wing. Park view rooms have a better panorama but could be a bit noisier at lower levels.”
markjugime, 23 Apr 2017 | Read review
“Splurge for the harbor view, the "city view" is depressing.”
MEMworldwide, 19 Apr 2017 | Read review
“Don't miss a drink in the bar at the top of the hotel.”
Suzie_QAustralia, 10 Apr 2017 | Read review
“Request a higher, bay-side floor”
Naveen_Joshi_2012, 31 Mar 2017 | Read review
5 of 5