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Harbour Grand Kowloon

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#50 of 712 Hotels in Hong Kong
Certificate of Excellence
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Harbour Grand Kowloon
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2,692 Reviews from our TripAdvisor Community

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Showing 2,158: English reviews
Llandrindod Wells, United Kingdom
Reviewed 4 days ago NEW

Very impressive, harbour view room was excellent. Staff very friendly and helpful. Frequent shuttle into centre, but also a promenade walk into town, about an hour. Only drawback was food and drinks so expensive, but plenty of eats and drinks nearby.

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Helpful?
Thank dabsinthewood
Peter P, General Manager at Harbour Grand Kowloon, responded to this review

Dear dabsinthewood, Thank you very much for your sharing your nice experience. It is always a pleasure to know that you had a very pleasant stay with us and you were impressed with our friendly and helpful service. Thank you for your compliments. We look forward to welcoming you back in the nearest future. With kind regards, Peter Pottinga General...

UK
Reviewed 5 days ago NEWvia mobile

Stayed here from 4th until 14th February. Lovely hotel. The staff are very friendly and nothing was too much trouble. The room was a good size and were clean & well decorated. We had breakfast twice whilst we were there, & the food was cooked to a good standard and there was plenty of choice. The rooftop pool was amazing...

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Helpful?
1Thank bitdot
Peter P, General Manager at Harbour Grand Kowloon, responded to this review

Dear bitdot, It is wonderful to hear that you had a delightful 10 day stay with us. Thank you very much for sharing your compliments and kind words which are most encouraging to us all. We took great pleasure in taking care of you. Thank you for your unfailing support. We all look forward to welcoming you back and to...

Milton Keynes, United Kingdom
Reviewed 5 days ago NEW

Spent two nights in the hotel. Foyer was very smart but the restaurant furniture was shabby (my chair broke while I was having breakfast). Lifts are very slow and there are not enough of them so leave time when coming down from your room at busy times. Room was very nice and the staff were exceedingly helpful. Only had breakfast...

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Helpful?
Thank stephenj0nes
Peter P, General Manager at Harbour Grand Kowloon, responded to this review

Dear stephenj0nes, Thank you very much for your review. It is wonderful to hear that you enjoyed our hotel location – an urban shore side oasis and you liked our breakfast. We appreciate your comment regarding the restaurant furniture and the lifts which were under the enhancement work to serve our guest better in the future. Thank you for your...

Reviewed 5 days ago NEWvia mobile

Poor service . in room dining poor Waited over 1 hour for pizza room service. Did not arrive at all. Subsequently told that pizza was not available at that time. Told to reorder. Club sandwich arrived 30 mins later

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Helpful?
Thank Sally E
Peter P, General Manager at Harbour Grand Kowloon, responded to this review

Dear Sally E, We are most concerned to hear that our in-room dining service did not live up to your expectation. Please accept our sincere apologies for the long wait of your food order. Please be assured that I have instantly shared your feedback and reviewed this with our food & beverage team for continual improvement. Thank you very much...

Reviewed 6 days ago NEW

Me and my wife stay for one night, at October 2016. The room we booked was full at that time, due to conference at the hotel. Thus, We got an upgrade to the chairman suite, which was very lovely, and the staff also helpful when we need power adapter or some ironing board. The place is also located close to...

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Helpful?
Thank Lestian A
Peter P, General Manager at Harbour Grand Kowloon, responded to this review

Dear Lestian A, Thank you very much for sharing such wonderful compliments. Your nice comments are the greatest motivation to us all. It is always our top priority to ensure our guests feel our warm welcome and to create memorable experience for our guests. We took great pleasure in taking care of you and we look forward to welcoming you...

Zagreb, Croatia
Reviewed 6 days ago NEW

I stayed overnight because of a long layover. I was provided with a Courtview Room with an amazing view of the harbor. The staff were friendly and the room is clean. You have a variety of food to chose from for breakfast buffet.

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Helpful?
2Thank MarQui_Ph
Peter P, General Manager at Harbour Grand Kowloon, responded to this review

Dear MarQui_Ph, It certainly sounds like you had a wonderful overnight stay with us. Thank you very much for your compliments. We look forward to extend our warmest welcome to you when you are in town next time. With kind regards, Peter Pottinga General Manager

Elgin, United Kingdom
Reviewed 1 week ago via mobile

We had a Harbour View room. It was lovely to watch all the boats going by in the morning and the Honk Kong skyline lit up at night. The rooms are very clean and comfortable. We had access to the club lounge where you can have breakfast, afternoon tea, and pre dinner drinks and nibbles at no extra cost. The...

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Helpful?
2Thank heatherad_69
Peter P, General Manager at Harbour Grand Kowloon, responded to this review

Dear heatherad_69, Thank you very much for sharing your wonderful experience. It is a pleasure to hear that you had a great stay with us and thoroughly enjoyed our Harbour Club and the magnificent harbour view which is always regarded as one of the highlights of a memorable stay at Harbour Grand Kowloon. Thank you very much for your compliments....

Reviewed 1 week ago via mobile

We have just stayed at the habour grand kowloon for 6 nights as part of our honeymoon. Firstly on arrival we were told there would be something set up in our room for this. There was not. When you are on a 14hour flight you want things to be perfect. After ringing down and speaking to the manager (after two...

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Helpful?
Thank Jonny S
Peter P, General Manager at Harbour Grand Kowloon, responded to this review

Dear Jonny S, Thank you very much for taking the time to share with us your recent stay experience. We are most concerned that some of the areas fell short of your expectation and you did not enjoy our usual warm welcome service with the personal touches during this visit. Please accept our apologies for not being able to deliver...

Melbourne, Australia
Reviewed 1 week ago

We are Muslim family of 3. My 21yrs old son came with us. We stayed from 26th of Jan, 2017 to 11th of Feb., total 16 nights. We booked the room direct through the hotel reservation, and I had clearly requested no alcohol in room due to our religion, but they still put beer and wine in our room. We...

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Helpful?
1Thank oceanfollower
Reviewed 1 week ago via mobile

The beds are way too small and the staff does not understand English very well. I asked for a key to my room and another key for my mother who was in her wheelchair 15 feet away from me and she did not understand that I wanted a second key. Then refused to give it to me.

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Helpful?
Thank Red H
Peter P, General Manager at Harbour Grand Kowloon, responded to this review

Dear Red H, We are most concerned to learn that you did not experience our usual caring and anticipating service. Please accept our apologies and thank you very much for taking the time to share with us your feedback and comments which will be reviewed carefully for our continual improvement. We wish to welcome you back on another occasion and...

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Amenities

Highlights
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Meeting Rooms
  • Shuttle Bus Service
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Airport Transportation
  • Conference Facilities
Official Description (provided by the hotel)
Harbour Grand Kowloon is a deluxe five-star hotel situated on the Victoria Harbour waterfront and in the heart of the vibrant Whampoa Shopping district with over 300 local shops. The Hotel is just a few steps from MTR Whampoa Station, Exit D2 (scheduled to open on October 23, 2016) travelling to major tourist destinations such as Temple Street at Jordan and Ladies Market at Mong Kok, and eight minutes away from the bustling Tsimshatsui by Hotel shuttle bus available every 20 minutes. The ferry to North point is just footsteps away where all local attractions and entertainment on Hong Kong Island are within reach. With most of the hotel’s public area enjoying the spectacular harbour views, hotel features 555 beautifully appointed rooms and suites, six restaurants, certified Halal food available (advance order is required), a rooftop glass-framed swimming pool, a deluxe fitness centre with fully equipped gym facilities available 24 hours daily; sauna, steam bath and spa services are also available. ... more   less 

Additional Information about Harbour Grand Kowloon

Address: No. 20 Tak Fung Street, Whampoa Garden, Hunghom, Kowloon, Hong Kong, China
Region: China > Hong Kong > Hung Hom
Price Range: ₹ 9,812 - ₹ 17,205 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Harbour Grand Kowloon 4.5*
Number of rooms: 555
Reservation Options:
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Also Known As:
Harbour Grand Kowloon Hotel Hong Kong
Harbour Plaza Hong Kong
Hong Kong Harbour Plaza
Harbour Plaza Hotel Hong Kong
Harbour Grand Kowloon Hong Kong
Hotel Style:
#15 Spa Hotel in Hong Kong
#21 Romantic Hotel in Hong Kong
#33 Family Hotel in Hong Kong
#43 Business Hotel in Hong Kong
#46 Luxury Hotel in Hong Kong
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Questions & Answers

Here's what travellers have asked, with answers from Harbour Grand Kowloon staff and other travellers.
74 questions
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Questions? Get answers from Harbour Grand Kowloon staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Get a harbour view if you can”
 of 5 bubbles stephenj0nes, 16 Feb 2017 | Read review
“harbor view is worth it”
  • chairman suite
 of 5 bubbles lestiana, 15 Feb 2017 | Read review
“Pay extra for harbour view and higher floor. The rooms from harbour view are much more quieter than the city view rooms.”
 of 5 bubbles oceanfollower, 13 Feb 2017 | Read review
“I chose a harbor view room and feel that it was worth the upgrade”
 of 5 bubbles 1wrc, 7 Feb 2017 | Read review
“go for a harbour view room the higher up the better”
 of 5 bubbles aquick2016, 6 Feb 2017 | Read review
5 of 5