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Kowloon Shangri-La Hong Kong

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#14 of 712 Hotels in Hong Kong
Certificate of Excellence
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Kowloon Shangri-La Hong Kong
Kowloon Shangri-La Hong Kong
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3,323 Reviews from our TripAdvisor Community

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There are newer reviews for Kowloon Shangri-La Hong Kong
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Showing 2,553: English reviews
Austins Ferry
Reviewed 20 May 2015

We loved the Shangri La Kowloon. The location was perfect and the views of the Harbour were stunning. As soon as you walk into the lobby you are greeted by the smell of fresh flowers, the staff are very friendly and got to know us by name. We were in Hong Kong for a special occasion so treated ourselves to...

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Helpful?
Thank Wendy T
KowloonShangrilaMGMT, General Manager at Kowloon Shangri-La Hong Kong, responded to this review

Dear Wendy T, thank you for spending your special occasion with us and I hope you had an amazing stay to remember. It was our pleasure to take care of you and to spoil you with our hearty breakfast buffet. It is also great to know that you enjoyed our prime location to explore the city. We cannot wait to...

London, United Kingdom
Reviewed 19 May 2015

This was our 2nd Shangri-La hotel on our 2 week holiday and I suppose we had been spolit at the uber-luxury Rasa Ria property. The Shangri-La Kowloon is a big busy corporate city hotel. The service and staff are professional and efficent but lack the warmth of their Malaysian counterparts. Our room was large and well appointed with excellent facilities....

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Helpful?
Thank Bushboy66
KowloonShangrilaMGMT, General Manager at Kowloon Shangri-La Hong Kong, responded to this review

Dear Stuart L, thank you for your compliments as well as your feedback. I regret to hear that you did not feel our usual warm welcome and that your dining experience in our Cafe Kool on your day of arrival did not live up to your expectation. Your observations and comments are most appreciated as they are very useful and...

Jericho, New York
Reviewed 19 May 2015

As part of our tour, we stayed at the Kowloon Shangri-La Hotel in Hong Kong. As experienced travelers, we have stayed in a number of Shangri-La Hotels in Asia and this one does not disappoint. In fact, it is one of the two best we have ever stayed in. The hotel is located adjacent to the harbor and walking distance...

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Helpful?
Thank Dnsatty
KowloonShangrilaMGMT, General Manager at Kowloon Shangri-La Hong Kong, responded to this review

Dear Dnsatty, it is our pleasure to have been your "home away from home" during your tour and we are pleased that your stay with us lived up to your high expectation. Knowing that you rated us the first choice among hotels in Hong Kong is the best reward to us as we always strive to create memorable stay experiences...

Hong Kong, China
Reviewed 18 May 2015

the service in the hotel is excellent, there is a friendly guy the doorman who speaks a lot of languages i relay enjoyed myself in this hotel, the location i great there is everything next to the hotel, and the ocean view from the rooms is beautiful

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Helpful?
Thank harry c
KowloonShangrilaMGMT, General Manager at Kowloon Shangri-La Hong Kong, responded to this review

Dear harry c, we are thrilled to read about your great stay with us and that you enjoyed our prime location. Yes, soaking into the Victoria Harbour view through the floor-to-ceiling bay windows is certainly an experience to remember. We hope to welcome you back in the nearest future and to offer you another delightful time. Best, Ulf Bremer, General...

Cochabamba, Bolivia
Reviewed 18 May 2015

The experience of a perfect home abroad with the professionalism, warmth and unique touch of Shangri la, I would not take anything else Every arrival is just flawless, makes it hard to leave. The staff, property and philosophy of this hotel is a must to try!

Review collected in partnership with shangri-la.com
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Helpful?
Thank Teresabol22
KowloonShangrilaMGMT, General Manager at Kowloon Shangri-La Hong Kong, responded to this review

Dear Teresabol22, it certainly sounds like you had a wonderful stay with us! Thank you for the compliments and we look forward to welcoming you back to your now “home away from home”. Yours, Ulf Bremer, General Manager

Manchester
Reviewed 18 May 2015

We booked an Horizon Club Deluxe room as my husband and I were celebrating my 50th Birthday and our wedding anniversary. On arrival we were taken to the reception desk to check in. As soon as the reception staff realised we had booked an Horizon Club room we were whisked to the 20th floor to the private check in desk....

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Helpful?
Thank TILLY11
KowloonShangrilaMGMT, General Manager at Kowloon Shangri-La Hong Kong, responded to this review

Dear TILLY11, we are so honoured to have been part of your “double celebration” and thank you for having chosen us to celebrate your special occasions with us at our Horizon Club. It is always our priority to make guests feel very special; thus, we are pleased that you appreciated our caring services and small gestures of courtesy. It is...

London, United Kingdom
Reviewed 17 May 2015

My pop is a big big fan of the Shangri-la chain and as a diamond member, he always takes me to this hotel whenever we come to Hong Kong - as a result, I've been staying here since I was a wee little child. It's never disappointed whether pre or post refurbishment (in 2010 for some rooms). Every single staff...

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Helpful?
Thank kuhli297
KowloonShangrilaMGMT, General Manager at Kowloon Shangri-La Hong Kong, responded to this review

Dear Claire H, your father’s and your support throughout these years means a lot to us and I am very pleased that you enjoyed many wonderful stays here at Kowloon Shangri-La. I am also glad to know that we have delighted you with an array of gourmet creations along with seamless and caring services. Your compliments gave us great motivation...

Zurich, Switzerland
Reviewed 17 May 2015

I've only experienced the Shangri-La chain from Makati, Philippines, so I was curious how Kowloon would rank. But I need not have worried, because I immediately felt at home and could enjoy the Shangri-La service and comfort that I had come to expect. If you're using this hotel, I highly recommend paying the extra price for a room with a...

Review collected in partnership with shangri-la.com
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Helpful?
Thank georgefrbu
KowloonShangrilaMGMT, General Manager at Kowloon Shangri-La Hong Kong, responded to this review

Dear georgefrbu, thank you for your unfailing support on Shangri-La. We must agree, the amazing Victoria Harbour view through the floor-to-ceiling bay window is something one does not want to miss. We are glad to learn that our services lived up to your expectation. Thank you for your recommendation and we all look forward to welcoming you “home” with our...

Potomac, Maryland
Reviewed 16 May 2015 via mobile

This hotel is in a great location for public transportation. Took the express train from the airport, very easy and fast (a shuttle bus runs from the Kowloon train station to the hotel with a few stops along the way). The staff is very helpful and pleasant. The property itself is not beautiful but is very clean and well kept.

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Helpful?
Thank lee w
KowloonShangrilaMGMT, General Manager at Kowloon Shangri-La Hong Kong, responded to this review

Dear lee w, it is great to know that you took advantage of our central location which offers close proximity to public transportation, shopping, dining and entertainment options. It is also fulfilling to learn that you were impressed with our warm hospitality. Thank you for your compliments and we look forward to welcoming you back soon. Best, Ulf Bremer, General...

Nanaimo, Canada
Reviewed 14 May 2015

Have been to the Shangri-La TST a number of times now. Each time I can't imagine it being better than the last. Again, this time impressed me more. The courteous staff in the lobby, dining areas, entrance and can't ever forget the housekeeping department, either.spectacular professionalism, dignity and respect is given to each and every guest, no matter what their...

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Helpful?
Thank Richard T
KowloonShangrilaMGMT, General Manager at Kowloon Shangri-La Hong Kong, responded to this review

Dear Richard T, we are thrilled to know that we always managed to exceed your high expectations! Thank you for your kind words on Sammy, Edward as well as all caring colleagues who have left a lasting impression with their genuine service and warm hospitality. It is always our pleasure to be at your service, and we all look forward...

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Staying in Tsim Sha Tsui

Neighbourhood Profile
Tsim Sha Tsui
Tsim Sha Tsui is one of the major tourist and shopping areas of Hong Kong. With a high concentration of hotels, retail shops and commercial offices – it’s a busy and bustling neighbourhood that never sleeps. On the surface, Tsim Sha Tsui seems to only feature an abundant number of high-end retail stores selling designer brands and jewelry, owing to its popularity with high-budget shopping tours. However, it also contains a diverse range of attractions for the entire family. Whether taking a walk in Kowloon Park, exploring museums, going shopping or grabbing a bite to eat – Tsim Sha Tsui has something for everyone.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Babysitting
  • Airport Transportation
  • Conference Facilities
Official Description (provided by the hotel)
Located along the legendary Victoria Harbour, the award-winning Kowloon Shangri-La boasts 688 spacious and elegant guestrooms with modern conveniences and luxurious comfort. Five acclaimed food and beverage outlets, including a Michelin-starred Chinese restaurant, together with a sophisticated lounge and a chic bar, offer a range of exquisite cuisines. The Mass Transit Railway is just right next door, and the Airport Express stations and Star Ferry are only minutes away from the hotel, enhancing its already prime location as the hub of business, shopping and entertainment. ... more   less 

Additional Information about Kowloon Shangri-La Hong Kong

Address: 64 Mody Road | Tsim Sha Tsui East, Kowloon, Hong Kong, China
Region: China > Hong Kong > Tsim Sha Tsui
Price Range: ₹ 13,810 - ₹ 26,059 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Kowloon Shangri-La Hong Kong 5*
Number of rooms: 688
Reservation Options:
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Also Known As:
Kowloon Shangri-La Hotel Hong Kong
Shangri La Hong Kong
Shangri La Hotel Hong Kong
Kowloon Shangri-La Hong Kong
Hotel Style:
#8 Romantic Hotel in Hong Kong
#9 Family Hotel in Hong Kong
#10 Spa Hotel in Hong Kong
#13 Business Hotel in Hong Kong
#14 Luxury Hotel in Hong Kong
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Questions & Answers

Here's what travellers have asked, with answers from Kowloon Shangri-La Hong Kong staff and other travellers.
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Questions? Get answers from Kowloon Shangri-La Hong Kong staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“best view and quiet floor”
  • Unforgettable greeting card and a bottle of champagne by the hotel
 of 5 bubbles H8483IP_, 27 Mar 2017 | Read review
“ask for harbor view and as high as possible.”
 of 5 bubbles BarryA570, 27 Mar 2017 | Read review
“Obviously harbour view but unless lucky will have to pay”
 of 5 bubbles travellerswales, 22 Mar 2017 | Read review
“check the bedsheet for mites!”
 of 5 bubbles AFAShahAlam, 17 Mar 2017 | Read review
“River front rooms”
 of 5 bubbles Cariadbri, 15 Mar 2017 | Read review
5 of 5