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Kowloon Shangri-La Hong Kong

3,800 reviews
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Traveller (1840)
Room & Suite (819)
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Overview
  • Excellent76%
  • Very good19%
  • Average3%
  • Poor1%
  • Terrible1%
Travellers talk about
“horizon club”(294 reviews)
“tapas bar”(120 reviews)
“shang palace”(93 reviews)
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
5.0 Star Hotel
All hotel details
Offers from Kowloon Shangri-La Hong Kong
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Contact Info
Name/address in local language
Rooms
11 Mar12 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (3,800)Write a Review
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2,885 results
Traveller rating
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21 - 25 of 2,885 reviews
Reviewed 4 weeks ago via mobile

This was the last hotel of our stay in Hong Kong. It is a hotel where the incredible rooms are matched with the incredible service you receive from all members of staff. Every part of the hotel was luxurious and to be honest I did...More

Thank Will L
Response from KowloonShangrilaMGMT, General Manager at Kowloon Shangri-La Hong KongResponded 3 weeks ago

Dear Will L, we are all thrilled to hear how you rated your experience here among the best. It is motivating to know how our genuine service has left such a great impression on you. We all cannot wait to welcome you back to your...More

Reviewed 4 weeks ago

We arrived at the hotel on 31 December 2017 at about 13h00 and was advised that our room was not ready yet we advised them of our arrival time and we had booked a lounge facility room. we waited about 2 hours to be checked...More

Thank kadarnath
Response from KowloonShangrilaMGMT, General Manager at Kowloon Shangri-La Hong KongResponded 4 weeks ago

Dear kadarnath, thank you for taking the time to share your comments with us. We are most concerned to hear that you had a less-than-pleasant experience during your stay. Please be assured that we spare no effort in enhancing our service standards, and comments like...More

Reviewed 4 weeks ago via mobile

We stayed four fantastic nights at Kowloon Shangri-la. Staff were friendly and helpful throughout our stay - indeed we dropped our cases off at the hotel 24 hours before we checked in as we went for an overnight stay at Macau. Our room on the...More

Thank Nickynoodle1278
Response from KowloonShangrilaMGMT, General Manager at Kowloon Shangri-La Hong KongResponded 4 weeks ago

Dear Nickynoodle1278, it certainly sounds like you had a great time with us. Thank you for sharing such a fantastic experience. We are indeed pleased to hear how you enjoyed great convenience and comfort throughout your stay. We all look forward to welcoming you back...More

Reviewed 4 weeks ago

We booked two rooms for 3 nights and then repeated the booking a couple of weeks later, so staying 6 nights in all in two rooms. This is a hotel with which I was extremely familiar having stayed 40 or 50 times over the years...More

Thank OldburyRover
Response from KowloonShangrilaMGMT, General Manager at Kowloon Shangri-La Hong KongResponded 4 weeks ago

Dear OldburyRover, we are most concerned to hear that you did not enjoy the warm hospitality we usually deliver. Thank you very much for sharing with us your experience; we definitely appreciate your feedback and will review it thoroughly with our department heads concerned. We...More

Reviewed 5 weeks ago

We did enjoy our trip to this marvellous hotel in Hong Kong. It was really quite an experience to see different cars roll up to the entrance. The people were always friendly and the service at the concierge was smiling and extremely helpful. The Water...More

Thank astroclairvoyant2015
Response from KowloonShangrilaMGMT, General Manager at Kowloon Shangri-La Hong KongResponded 4 weeks ago

Dear astroclairvoyant2015, thank you for sharing such a relaxing experience with us! We are thrilled to hear that our colleagues have left you a lasting impression, and we all look forward to extending you our warmest hospitality on your future visits. Yours, Philip Dewar, General...More

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134567577
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Fitness Centre with Gym / Workout Room
Room Service
Restaurant
Free High Speed Internet ( WiFi )
Bar/Lounge
Spa
Hotel Amenities
Business Centre with Internet Access
Room Service
Meeting Rooms
Dry Cleaning
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Babysitting
Airport Transportation
Conference Facilities
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Spa
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$ 232 - US$ 503 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#8 Romantic Hotel in Hong Kong
#9 Family Hotel in Hong Kong
#12 Spa Hotel in Hong Kong
#13 Business Hotel in Hong Kong
#14 Luxury Hotel in Hong Kong
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available
Details
Price range
US$ 232 - US$ 503 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#8 Romantic Hotel in Hong Kong
#9 Family Hotel in Hong Kong
#12 Spa Hotel in Hong Kong
#13 Business Hotel in Hong Kong
#14 Luxury Hotel in Hong Kong
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available
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Traveller (1840)
Room & Suite (819)
Dining (237)
Pool & Beach (34)
Amenities (61)
Business Centre & Event Rooms (8)
Family and Play Areas (7)
Nearby
Tsim Sha Tsui
Tsim Sha Tsui is one of the major tourist and shopping
areas of Hong Kong. With a high concentration of
hotels, retail shops and commercial offices – it’s a
busy and bustling neighbourhood that never sleeps. On
the surface, Tsim Sha Tsui seems to only feature an
abundant number of high-end retail stores selling
designer brands and jewelry, owing to its popularity
with high-budget shopping tours. However, it also
...More
Questions & Answers
Ask a question
Nashatra Prita B
19 February 2018|
AnswerShow all 4 answers
Response from KowloonShangrilaMGMT | Property representative |
Dear Nashatra Prita B, thank you for your kind support and we all look forward to welcoming you to our world of hospitality. Our guest rooms and suites are furnished with either a king-sized bed or two double beds, and a... More
0
Votes
choconam
31 January 2018|
AnswerShow all 4 answers
Response from KowloonShangrilaMGMT | Property representative |
Dear choconam, thank you for choosing Kowloon Shangri-La. Our Café Kool which serves an extensive international breakfast buffet includes a list of Indian breakfast options. You may also order Indian culinary delights from... More
0
Votes
Jackie B
28 January 2018|
AnswerShow all 3 answers
Response from KowloonShangrilaMGMT | Property representative |
Dear Jackie B, thank you for your enquiry. All our guest rooms are furnished with either a king-sized bed or two double beds. Kindly also note that complimentary late check-out can be arranged for Horizon Club guests upon... More
0
Votes
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12345627
Room Tips
"Harbor side for best night views; rooms away from elevator lobbies to dampen noise."
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"Make sure you ask or pay for a river view"
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"Please ask for a room with Harbor View."
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"always aske for a Bay facing room. the corner room is a NO No."
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