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Kowloon Shangri-La Hong Kong

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#14 of 703 Hotels in Hong Kong
Certificate of Excellence
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3,124 Reviews from our TripAdvisor Community

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There are newer reviews for Kowloon Shangri-La Hong Kong
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Showing 2,392: English reviews
Dunedin, Florida
Reviewed 1 week ago NEW

From door man to waitress services, we were treated with friendly and courteous service. Each department was a satisfying experience, with a smile and readiness to serve. Perfect location walking distance to Star Ferry and shopping.

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Helpful?
Thank mlarocca913
KowloonShangrilaMGMT, General Manager at Kowloon Shangri-La Hong Kong, responded to this review

Dear mlarocca913, it is great to know that you were impressed with our warm hospitality. We are also pleased that you enjoyed great convenience going around the neighbourhood. Thank you for your compliments. We look forward to welcoming you back soon. Yours truly, Ulf Bremer, General Manager

Reviewed 1 week ago via mobile

The room is big and clean, service is wonderful and the location is good too:) I loved this hotel that if I go to HongKong with my friends, I'll defiantly stay at this hotel...!!!! I loved the tea set that they brought us when we checked in!!

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Helpful?
Thank rikow628
KowloonShangrilaMGMT, General Manager at Kowloon Shangri-La Hong Kong, responded to this review

Dear rikow628, we are most pleased to know that you had a wonderful stay with us. Thank you for your compliments. It was definitely our pleasure taking care of you. We are already counting down to your return visit. Yours truly, Ulf Bremer, General Manager

New York City, New York
Reviewed 1 week ago

the best hotel in Kowloon Hong Kong next to train to china and next to Graet Sopping and night life bars and good resturants the Bell boys and concierge are very nice and very helpful they have a lot of experience and they remember you by name

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Helpful?
Thank samsarahnewyork
KowloonShangrilaMGMT, General Manager at Kowloon Shangri-La Hong Kong, responded to this review

Dear samsarahnewyork, thank you for rating us the best! Your compliments definitely keep us striving for service excellence. We are pleased that you enjoyed a wonderful stay here and look forward to delighting you with again soon. Best, Ulf Bremer, General Manager

mumbai
Reviewed 1 week ago

Good hotel with everything easily accessible. The location is good because the MTR is just 2 minutes walking distance. There is a Wing on department store right next to it and for Indians you have "Sangeetha" restaurant serving very good South Indian meal. Breakfast spread is huge and has got lovely variety and best of all is the Haagen Daaz...

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Helpful?
1Thank rachuqt
KowloonShangrilaMGMT, General Manager at Kowloon Shangri-La Hong Kong, responded to this review

Dear rachuqt, we are pleased to know that you enjoyed great convenience granted by our central location. You are indeed right that there are many shops and restaurants in the hotel’s proximity. It is also great to know that you were impressed with our warm hospitality and the wide spread of culinary delights at our breakfast buffet. Thank you for...

Los Angeles
Reviewed 1 week ago

I love to watch the view (who really doesn't) in a comfortable couch!!! It was a great place to have my morning coffee and the quickly delivered as great room service food!! Great gift show as well. The young lady behind the check in counter was helpful as well

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Helpful?
Thank JanePhillips
KowloonShangrilaMGMT, General Manager at Kowloon Shangri-La Hong Kong, responded to this review

Dear JanePhillips, you are certainly right – who does not enjoy the stunning world-famous Victoria Harbour view in the comfort of their guestroom? It is definitely a big charm! We hope you had an amazing stay with us and we look forward to delighting you again soon. Yours truly, Ulf Bremer, General Manager

Adelaide Hills, Australia
Reviewed 1 week ago

This Hotel is amazing. Great location, fabulous service from all staff, beautiful room and excellent dining choices. A truly wonderful holiday. We were given a lovely bottle of wine and hand made chocolates to celebrate our wedding anniversary, a very thoughtful gesture.

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Helpful?
Thank Robert B
KowloonShangrilaMGMT, General Manager at Kowloon Shangri-La Hong Kong, responded to this review

Dear Robert B, we are thrilled to be part of your happy anniversary celebration and that we have created a memorable stay for your special occasion. Thank you for your compliments. We are already counting down to your return visits. Yours truly, Ulf Bremer, General Manager

Melbourne, Australia
Reviewed 1 week ago via mobile

A faultless 5 star hotel with a wonderful breakfast selection. Only problem was the lounge lobby that looked wonderful to sit and relax in was not accessible to me on my small travel mobility scooter. There was no ramp access only 3 steps up to the area. It was a shame that not one of the 3 or 4 sets...

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Helpful?
Thank MaurTee
KowloonShangrilaMGMT, General Manager at Kowloon Shangri-La Hong Kong, responded to this review

Dear MaurTee, we are pleased to know that you had a wonderful stay with us. Your comments on Lobby Lounge are also much appreciated. Please rest assured that we have instantly passed your feedback to the departments concerned and will review it in no time. Thank you. We hope to welcome you back soon. Yours truly, Ulf Bremer, General Manager

Edison, New Jersey
Reviewed 1 week ago

When it comes to customer service and satisfaction, this place is number one. If you don't like being pampered, this is not the place for you. Guarantee from room service, to restaurants, to getting any information about the city, to getting anything fixed in your room, to getting a wake up call. They take care of the problem which their...

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Helpful?
Thank SpecialOps56
KowloonShangrilaMGMT, General Manager at Kowloon Shangri-La Hong Kong, responded to this review

Dear SpecialOps56, your compliments mean a lot to us! We are truly thrilled to know about your high rating on your recent stay with us. It was definitely our pleasure taking care of you, as it is always our ultimate goal to make every guest feel at home. Thank you for all your kind words. We look forward to welcoming...

Cambodia
Reviewed 2 weeks ago via mobile

If you can afford their prices, this is the place to be while in Kowloon. Mostly terrific service. Huge rooms, luxurious amenities and a terrific range of onsite restaurants. Walking distance from the TST MTR station and the TST shopping district and light show. Small gym and a tiny pool at lower level. Only grouse-- terribly inefficient checkin and checkout...

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Helpful?
Thank Daytripper1on1
KowloonShangrilaMGMT, General Manager at Kowloon Shangri-La Hong Kong, responded to this review

Daytripper1on1, thank you for sharing such a nice experience with us. We are indeed pleased to know that you enjoyed great convenience and warm hospitality throughout your stay. We also appreciate your kind comments regarding check-in and check-out experiences, which are most helpful as we tirelessly strive for improvement in guest services. We all look forward to welcoming you back...

New York City, New York
Reviewed 2 weeks ago

I am currently staying with 1 of my business partner at the Shrangi La Kowloon based on Jessica Bauman's recommendation. However I am highly disappointed and shocked by the poor service I have been provided with. It is right now 5.39 am in the morning and this situation has strongly disrupted me offensively. instead of getting some sleep I am...

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Helpful?
1Thank Myriam C
KowloonShangrilaMGMT, Resident Manager at Kowloon Shangri-La Hong Kong, responded to this review

Dear Myriam C, it is with our utmost regret that you have encountered the first few hours of your stay in such a disappointing way. Thank you very much for having given me the opportunity to personally address your initial experience and we look forward to be at your service in the days to come as well as during your...

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Staying in Tsim Sha Tsui

Neighbourhood Profile
Tsim Sha Tsui
Tsim Sha Tsui is one of the major tourist and shopping areas of Hong Kong. With a high concentration of hotels, retail shops and commercial offices – it’s a busy and bustling neighbourhood that never sleeps. On the surface, Tsim Sha Tsui seems to only feature an abundant number of high-end retail stores selling designer brands and jewelry, owing to its popularity with high-budget shopping tours. However, it also contains a diverse range of attractions for the entire family. Whether taking a walk in Kowloon Park, exploring museums, going shopping or grabbing a bite to eat – Tsim Sha Tsui has something for everyone.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Babysitting
  • Airport Transportation
  • Conference Facilities
Official Description (provided by the hotel)
Located along the legendary Victoria Harbour, the award-winning Kowloon Shangri-La boasts 688 spacious and elegant guestrooms with modern conveniences and luxurious comfort. Five acclaimed food and beverage outlets, including a Michelin-starred Chinese restaurant, together with a sophisticated lounge and a chic bar, offer a range of exquisite cuisines. The Mass Transit Railway is just right next door, and the Airport Express stations and Star Ferry are only minutes away from the hotel, enhancing its already prime location as the hub of business, shopping and entertainment. ... more   less 

Additional Information about Kowloon Shangri-La Hong Kong

Address: 64 Mody Road | Tsim Sha Tsui East, Kowloon, Hong Kong, China
Region: China > Hong Kong > Tsim Sha Tsui
Price Range: ₹ 16,752 - ₹ 39,092 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Kowloon Shangri-La Hong Kong 5*
Number of rooms: 688
Reservation Options:
TripAdvisor is proud to partner with Shangri-La Hotels and Resorts, Booking.com, Orbitz, Hotels.com, Agoda, Odigeo, Travelocity, Priceline, HotelQuickly, Ctrip TA and Jetsetter so you can book your Kowloon Shangri-La Hong Kong reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Kowloon Shangri-La Hotel Hong Kong
Shangri La Hong Kong
Shangri La Hotel Hong Kong
Kowloon Shangri-La Hong Kong
Hotel Style:
#8 Romantic Hotel in Hong Kong
#9 Family Hotel in Hong Kong
#10 Spa Hotel in Hong Kong
#13 Business Hotel in Hong Kong
#14 Luxury Hotel in Hong Kong
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Questions & Answers

Here's what travellers have asked, with answers from Kowloon Shangri-La Hong Kong staff and other travellers.
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Questions? Get answers from Kowloon Shangri-La Hong Kong staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“ask for a view”
 of 5 bubbles Maho2Wmb, 3 Dec 2016 | Read review
“ask for Harbour view room”
 of 5 bubbles samsarahnewyork, 27 Nov 2016 | Read review
“Harbur view rooms are real beautiful”
 of 5 bubbles rachuqt, 27 Nov 2016 | Read review
“High Floors”
 of 5 bubbles SpecialOps56, 24 Nov 2016 | Read review
“full harbour view is amazing”
  • welcome tea & fruit
  • half city view / half harbour view
 of 5 bubbles Selin_88, 21 Nov 2016 | Read review
5 of 5
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