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Island Shangri-La Hong Kong

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1,869 Reviews from our TripAdvisor Community

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Showing 1,452: English reviews
Paris, France
Reviewed 21 August 2014

Excellent service. During our stay my son got strong fever. They arranged for us visits to the hospital and to see a specialist. They also, gave us a car with a driver to take us to all our appointments with a person to assist us and translate for us. For a family of visitors that doesn't know where to go,...

Review collected in partnership with shangri-la.com
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5Thank 530Sophia
ISLHK, General Manager at Island Shangri-La Hong Kong, responded to this review

Dear 530Sophia, Thank you for sharing your experience at our hotel. We treat our guests as family and it was our pleasure to take care of you and your son. We hope he is feeling much better now. We look forward to welcoming you back to our hotel soon. Best regards, Franz Donhauser General Manager

Hong Kong, China
Reviewed 21 August 2014

Great hotel with excellent service and convenient location make this hotel one of my favourites in HK. The Hotel has been around for more than 20 years yet the property is very well maintained with the hardwares maintain at top notch condition. Great service is a given in any 5 star hotels in HK but Shang has that extra personal...

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1Thank LaoK66
ISLHK, General Manager at Island Shangri-La Hong Kong, responded to this review

Dear LaoK66, Thank you for sharing your experience at our hotel. We are delighted that you have enjoyed our Shangri-La hospitality and exceptional dining options. It is indeed our pleasure to take care of you and we look forward to welcoming you back to our hotel soon. Best regards, Franz Donhauser General Manager

Milan, Italy
Reviewed 20 August 2014 via mobile

In my opinion, the best hotel in Hong Kong (I normally check about 40 luxury hotel per year, all around the world). Location is extremely convenient, just above Pacific Place. Room are spacious and with extremely good amenities. Service is more than excellent: if you have the chance to meet and be servef by Mrs. Bernadette Zuniga, you will realize...

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Helpful?
Thank FSGTW
ISLHK, General Manager at Island Shangri-La Hong Kong, responded to this review

Dear MFGT, Thank you for sharing your experience and your kind compliments about our hotel. We are delighted that Bernadette has made your stay more pleasurable. We look forward to welcoming you back to our hotel soon. Best regards, Franz Donhauser General Manager

Tampere, Finland
Reviewed 20 August 2014

We had a very pleasant four nights staying at this hotel on July. Check-in was smooth and friendly, thank you Mr. Frank Lau. We had a wonderful peak view room and could not be happier about it. Both room and bed were large and comfortable. Bath tube was long and bath salt and all bathroom amenities were good. Room service...

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Helpful?
Thank MindyTampere
ISLHK, General Manager at Island Shangri-La Hong Kong, responded to this review

Dear MindyTampere, Thank you for sharing your experience at our hotel. We are delighted that you have enjoyed your stay and had time to use our facilities including the health club and the pool. I trust that Frank and our health club colleagues will be glad to see your compliments. It is indeed our pleasure to take care of you...

Liverpool, United Kingdom
Reviewed 19 August 2014

First class hotel, great central postion, nice rooms, nice staff and a great place to stay. I was on business and having a direct connection to the MTR was a real benefit when I had to attend meetings downtown and it is 30 degrees in the shade! You cannot fault the hotel. It does everything it says. Will stay there...

Review collected in partnership with shangri-la.com
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Thank David R
ISLHK, General Manager at Island Shangri-La Hong Kong, responded to this review

Dear David R, Thank you for sharing your experience at our hotel. We are delighted that you have enjoyed your stay and that our location made it more convenient for you to attend your business meetings. It is indeed our pleasure to take care of you and we look forward to welcoming you back to our hotel soon. Best regards,...

NYC
Reviewed 18 August 2014

Impeccable service. From the Rolls Royce pickup and drop-off to the in suite check-in. Smooth and top notch. Concierge/Club level amazing. Great views, nice room. Club room with great views and nice selection for breakfast and nightcap. Here on business but will return with family. Loved the attention to detail.

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1Thank jdac14
ISLHK, General Manager at Island Shangri-La Hong Kong, responded to this review

Dear jdac14, Thank you for sharing your experience at our hotel. We are delighted that you enjoyed our Shangri-La hospitality from the airport pick-up to your stay in a Horizon Club room. We look forward to welcoming you back with your family soon. Best regards, Franz Donhauser General Manager

NYC
Reviewed 17 August 2014

All the hotels at Admiralty have always been well rated, and Island Shangri-la is the leader of the cluster. The location is excellent and convenient, with the MTR (subway) being directly at the mall below at Pacific Place. In the recent years, the Upper House has taken the lead as the most upscale and stylish digs. But I think for...

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Helpful?
Thank Jennifer L
ISLHK, General Manager at Island Shangri-La Hong Kong, responded to this review

Dear NYCJenny, Thank you for sharing your experience in our hotel. We are delighted to know that you have enjoyed our swimming pool, spa and have tried most of our restaurants. We have also taken note of your other comments and will pass it on to the team. It is indeed our pleasure to take care of you and we...

Edinburgh, United Kingdom
Reviewed 14 August 2014 via mobile

I stayed here for 3 weeks with work. Overall the hotel is great. The staff were always helpful and attentive. The pool and gym are both in good condition and well equipped. The lobster bar has a good vibe and serves original cocktails. The afternoon tea is really good value and quality. Only draw back is that the interior of...

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Thank Reza G
Reviewed 13 August 2014

This hotel continues to excel. Outstanding and discrete service; tasteful,large and luxurious rooms;the best fitness suite i have come across in a hotel and a great location next to the park. Not cheap,but worth every penny.

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Thank Nick D
Portland, Maine
Reviewed 11 August 2014

As one of Shangri-la's flagships, island shangri-la has many "WoW" factors. For me, the atrium on the 41st floor created a nice Chinese ambience. Let along the large Chinese landscape painting. I also liked the music played in the public areas of the hotel. I ve never found a hotel where the music and hotel could create a unique synergy...

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Thank ksdsaa

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Airport Transportation
  • Babysitting
Official Description (provided by the hotel)
Island Shangri-La Hong Kong is a welcoming luxury hotel in the heart of the city. It soars 56 floors above Hong Kong's most prestigious shopping, cultural and business addresses, with memorable views of the Peak and Victoria Harbour. ... more   less 

Additional Information about Island Shangri-La Hong Kong

Address: Supreme Court Road, Hong Kong, China
Region: China > Hong Kong
Price Range: ₹ 24,169 - ₹ 54,137 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Island Shangri-La Hong Kong 5*
Number of rooms: 565
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Shangri-La Hotels and Resorts, Hotels.com, Agoda, Priceline, Ctrip TA, Travelocity, Cheap Tickets and Jetsetter so you can book your Island Shangri-La Hong Kong reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Island Shangri La Hotel
Hotel Island Shangri La
Shangri La Hotel Hong Kong
Island Shangri-La Hong Kong
Hotel Style:
#6 Family Hotel in Hong Kong
#7 Romantic Hotel in Hong Kong
#9 Spa Hotel in Hong Kong
#11 Business Hotel in Hong Kong
#13 Luxury Hotel in Hong Kong
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Questions & Answers

Here's what travellers have asked, with answers from Island Shangri-La Hong Kong staff and other travellers.
7 questions
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Questions? Get answers from Island Shangri-La Hong Kong staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Large room with great location”
 of 5 bubbles eenanz, 17 Jan 2017 | Read review
“Definitely upgrade to the Horizon Club.”
  • Deluxe Harbour View
  • Photo includes our daily fruit and welcome tea.
  • Evening view from the Deluxe Harbour View room
 of 5 bubbles moni_belle, 12 Jan 2017 | Read review
“Definately a harbour view room”
 of 5 bubbles travelmadDubai, 8 Jan 2017 | Read review
“Club Level gives you access to personal concierge, tea time, and wonderful views from the room.”
  • Elevator View
 of 5 bubbles Wanderlust2go, 4 Jan 2017 | Read review
“Join the Golden Circle Club”
 of 5 bubbles 226marshallc, 30 Dec 2016 | Read review
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