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Island Shangri-La Hong Kong

Agoda.comUS$ 352*
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#11 of 716 Hotels in Hong Kong
Certificate of Excellence
07/05/2017 08/05/2017
1 room 2 adults 0 children
US$ 468*
US$ 352*
US$ 396*
US$ 356*
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Island Shangri-La Hong Kong
Island Shangri-La Hong Kong
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1,948 Reviews from our TripAdvisor Community

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There are newer reviews for Island Shangri-La Hong Kong
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Showing 1,508: English reviews
Reviewed 2 weeks ago via mobile

The decor, ambience and service is truly impressive . The food is fresh, tasty and flavours are balanced. The seafood dishes are what HK cuisine is all about and not to be missed. The wine list is good but the staff can be better trained in pairing wines with the dishes. 5⭐️ Rating richly deserved.

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Helpful?
Thank Beefydukebudd
IslandShangri-La, Executive Assistant Manager - Food and Beverage at Island Shangri-La Hong Kong, responded to this review

Dear Beeftdukebudd, Thank you for your feedback. I am delighted to hear about your wonderful dining experience at Summer Palace. I have taken note of your feedback for improvement and shared with the team. We look forward to the pleasure of welcoming you back soon. Best regards, Conor Hadlington Executive Assistant Manager - Food and Beverage

Bangkok
Reviewed 2 weeks ago via mobile

Hi - short trip to HK and I booked the Shang as they always deliver. Seamless check in, articulate and polished staff. The service is second to none. All good ! The only point worth mentioning is that the rooms are aging now - appear quite worn and tarnished - there are a lot more modern options from that perspective

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Helpful?
Thank Alina2012Bangkok
IslandShangri-La, General Manager at Island Shangri-La Hong Kong, responded to this review

Dear Alina2012Bangkok, Thank you for sharing your feedback with us. I am pleased to hear that you had a good stay and our colleagues were able to make it more delightful. We are currently working on our renovation plan and will definitely take note of your feedback. I hope to have the opportunity to welcome you back again in the...

laguna, philippines
Reviewed 2 weeks ago via mobile

I found this hotel very elegant. Room was very spacious. Hotel rooms start at the 41st floors. Service very good; lots or Evian water and Nespresso coffee in room. Location is very good- above the Pacific Place mall and MTR Admiralty station. Took about 40minutes to go Disneyland. Easy to go to Causeway Bay using ding-dings; grocery at the basement...

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Helpful?
Thank mamabelz
IslandShangri-La, General Manager at Island Shangri-La Hong Kong, responded to this review

Dear mamabelz, Thank you for sharing your experience with us. I am delighted to hear that you had a fantastic stay and that you were able to take advantage of our prime location during your stay. We look forward to welcoming you back for another wonderful stay in the near future! Best regards, Franz Donhauser General Manager

St Albans, United Kingdom
Reviewed 2 weeks ago

We stayed at the Island Shangri-La for 8 nights this month as part of a business and pleasure combined trip. The excellent service that we received from start to finish really helped to make this a wonderful trip for our whole family, including my 3 small children. The staff could not do enough to accommodate us. The food selection for...

Review collected in partnership with shangri-la.com
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Helpful?
Thank rlfraser
IslandShangri-La, General Manager at Island Shangri-La Hong Kong, responded to this review

Dear rlfraser, Thank you for your wonderful feedback and for choosing Island Shangri-La as your home in Hong Kong. I am delighted to hear that you and your family have enjoyed your stay and that our colleagues have provided you an excellent service. We have taken note of your feedback regarding the food selection for children and have relayed it...

Sydney, Australia
Reviewed 2 weeks ago via mobile

The Shang is one of those Hong Kong institutions that needs to be experienced by all visitors. The Lobby is filled with wonderful music played live every day. The rooms are large quiet and well appointed. The staff manage a very high volume of demanding guests with ease. The Atrium is to be seen to be believed stretching almost 20...

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Helpful?
Thank stucarol
IslandShangri-La, General Manager at Island Shangri-La Hong Kong, responded to this review

Dear stucarol, It is truly motivating to hear about your excellent comments about our well-appointed rooms, restaurants and colleagues. I am also glad to hear that you find our location convenient. Thank you very much for staying with us and we hope to have the opportunity to welcome you back again in the near future. Best regards, Franz Donhauser General...

Charlotte, North Carolina
Reviewed 3 weeks ago

We stayed here for 3 days at the start of a 4 week trip to S E Asia, and this hotel was excellent in every way from the moment we arrived. Great location, with friendly, attentive staff. Our room was spacious, well appointed and had a lovely view across the harbor. The Horizon Club lounge is an oasis in which...

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Helpful?
Thank 979steve
IslandShangri-La, General Manager at Island Shangri-La Hong Kong, responded to this review

Dear 979steve, I am absolutely delighted to hear your pleasant stay experience. It is good to know that you had enjoyed our spacious room, views, Horizon Club Lounge and service. We look forward to welcoming you back soon! Best regards, Franz Donhauser General Manager

London
Reviewed 3 weeks ago

This is a hotel that just works: charming staff, efficient operations, lovely rooms. It seems calmer and more relaxed than the Conrad next door, despite being just as busy; and it's in the same excellent location with direct access to the Pacific Place mall. Special mention to Cafe TOO which offers a brilliant breakfast service but is also a good...

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Helpful?
Thank Londoner5870
IslandShangri-La, General Manager at Island Shangri-La Hong Kong, responded to this review

Dear Londoner5870, We are absolutely delighted to hear about your wonderful experience. I am very pleased to hear that we were able to surpass your expectations and had provided you exceptional service during your stay. Your kind comments regarding our location, staff, rooms and breakfast buffet at cafe TOO are much appreciated. We have taken note of your feedback regarding...

Heanor, United Kingdom
Reviewed 3 weeks ago via mobile

We visited this hotel en-route to Sydney. What a fabulous hotel! Staff are extremely helpful and nothing is too much trouble. A lovely experience and a fantastic start to our trip. Location is within walking distance of harbour and there is a beautiful shopping centre attached to the hotel. Would definitely recommend this hotel to anyone visiting Hong Kong.

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Helpful?
1Thank ClanIrvine
IslandShangri-La, General Manager at Island Shangri-La Hong Kong, responded to this review

Dear Clanlrvine, Thank you for taking your valuable time to post your review. I am delighted to know that you had a wonderful stay with us, and appreciate your compliments about our room, staff and facilities. Thank you very much for staying with us and we hope to have the opportunity to welcome you back again in the near future....

Shanghai, China
Reviewed 4 weeks ago

We go to Hong kong often, this is the first time we stayed at Shangrila. The hotel was very comfortable. the room are spacious which is rear in Hong Kong. connected via elevator to Pacific Mall and the Hong Kong subway line, makes it super convenient. 5 min walk to the tram to go to the Peak, walking through the...

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Helpful?
Thank Nala1111
IslandShangri-La, General Manager at Island Shangri-La Hong Kong, responded to this review

Dear Nala1111, It is great to hear about your excellent comments about our convenient location, services and facilities. I am very glad that our colleagues were able to make your stay more pleasurable. I hope to have the opportunity to welcome you back again in the near future. Best regards Franz Donhauser General Manager

Reviewed 4 weeks ago

I recently spent 2 nights at this hotel and was impressed. I have stayed at shangri la hotels previously and whilst it would be easy to take the standards of service offered for granted, i am always impressed and the island shangri la is no exception. From the meeting and transfer at the airport, to check-in and through to checkout,...

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Helpful?
Thank pauobr
IslandShangri-La, General Manager at Island Shangri-La Hong Kong, responded to this review

Dear pauobr, We are absolutely delighted to hear about your wonderful experience. I am very pleased to hear that we were able to surpass your expectations from arrival to departure, and had provided you exceptional service during your stay. Your kind comments regarding our location, views, limo transfer, service and facilities are much appreciated. It was indeed a pleasure to...

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07/05/2017 08/05/2017
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Amenities

Highlights
  • Pool
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Island Shangri-La Hong Kong is a welcoming luxury hotel in the heart of the city. It soars 56 floors above Hong Kong's most prestigious shopping, cultural and business addresses, with memorable views of the Peak and Victoria Harbour. ... more   less 

Additional Information about Island Shangri-La Hong Kong

Address: Supreme Court Road, Hong Kong, China
Region: China > Hong Kong
Price Range: ₹ 22,750 - ₹ 35,005 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Island Shangri-La Hong Kong 5*
Number of rooms: 565
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Expedia, Shangri-La Hotels and Resorts, Orbitz, Hotwire, Agoda, Cheap Tickets, Ctrip TA, Booking.com, Travelocity, TripOnline SA, Priceline, Cancelon, getaroom.com and HotelQuickly so you can book your Island Shangri-La Hong Kong reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Island Shangri La Hotel
Hotel Island Shangri La
Shangri La Hotel Hong Kong
Island Shangri-La Hong Kong
Hotel Style:
#6 Family Hotel in Hong Kong
#7 Romantic Hotel in Hong Kong
#8 Spa Hotel in Hong Kong
#11 Business Hotel in Hong Kong
#11 Luxury Hotel in Hong Kong
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Questions & Answers

Here's what travellers have asked, with answers from Island Shangri-La Hong Kong staff and other travellers.
7 questions
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Questions? Get answers from Island Shangri-La Hong Kong staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“A high room will give you an amazing view of the city”
cmb544, 19 Apr 2017 | Read review
“Ask for a view of the peak!”
travel_bee_25, 17 Apr 2017 | Read review
“We stayed in a Harbor View Suite on the 51st floor, which had terrific harbor views as advertised.”
Y4435SAscottf, 14 Apr 2017 | Read review
“All the rooms are of excellent standard but depends on what kind of view you want.”
pauobr, 27 Mar 2017 | Read review
“City view or harbor view”
Saviotung, 25 Mar 2017 | Read review
5 of 5
Agoda.com
US$ 352* /night
View Deal
Hotels.comUS$ 396
Shangri-La.comUS$ 356
TripAdvisorUS$ 352
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Prices are for 1 room, 2 adults
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