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Island Shangri-La Hong Kong

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1,869 Reviews from our TripAdvisor Community

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Showing 1,452: English reviews
Reviewed 3 days ago NEW

This is the first hotel that I have stayed at in which the lobbies were scented. The staff was magnificent. Also, it was easy to tell what day of the week it was. Each day, they would change the rugs on the elevator and the rug would have the day of the week on it. Loved the restaurants, loved the...

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Helpful?
Thank Scott W
IslandShangri-La, General Manager at Island Shangri-La Hong Kong, responded to this review

Dear Scott W, Thank you for sharing your review with us and I am very glad to know that you had a fantastic stay with us. We appreciate your kind compliments about our hotel, the signature “Shangri-La essence”, staff, restaurants and facilities. Thank you for your great support and it will be our pleasure to offer you another delightful experience...

Reviewed 3 days ago NEW

Arrived on 1st of Jan.. Stay at the 50th floor and with a view of harbor. So beautiful and large room than any other regular hotels in HongKong. People always appreciate the food of Shangri-la. And this time, we really tasted fresh\delicious\various food of south China. I must to thank the girl who added one bed for our room (Room...

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Helpful?
Thank Eenan Z
IslandShangri-La, General Manager at Island Shangri-La Hong Kong, responded to this review

Dear Eenan Z, Thank you for spending the New Year with us. We are absolutely delighted to hear about your wonderful experience. I am glad that our Housekeeping colleague was able to make your stay more pleasurable. We look forward to delighting you again in the near future! Best regards, Franz Donhauser General Manager

Copenhagen, Denmark
Reviewed 6 days ago NEW

Stayed there last September. Excellent location close to the park and only 10-15min walk to the tram to the peak. Easy access to the metro and to one of the best malls of Hong Kong. Perfect service. Very good gym and pool area.

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Helpful?
Thank PascalPL
IslandShangri-La, General Manager at Island Shangri-La Hong Kong, responded to this review

Dear PascalPL, Thank you for your review. I am delighted to know that you had a wonderful stay with us. It will be our pleasure to welcoming back on your next visit. Best regards, Franz Donhauser General Manager

Manila, Philippines
Reviewed 1 week ago

We've stayed at this hotel several times in the past. Each time we come, we receive the same excellent service, the same 5 star experience in the rooms and in the restaurant outlets. Last December we went once again with our extended family to celebrate the birthday of my father-in-law. Bernadette and her staff really went out of their way...

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Helpful?
Thank LeahManila
IslandShangri-La, General Manager at Island Shangri-La Hong Kong, responded to this review

Dear LeahManila, Thank you for celebrating your father-in-law’s birthday with us. We are much delighted to hear about your wonderful experience. I am glad that our colleagues most especially Bernadette and her team were able to make your stay more pleasurable and memorable. We look forward to delighting you and your family again in the near future! Best regards, Franz...

Adelaide, Australia
Reviewed 1 week ago

We stayed in this hotel for three nights and we cannot recommend it highly enough. From the minute we set foot on the property, we were welcomed and well served by every single staff member we met. Everyone did whatever they could to make our stay special - and it was! The Deluxe Harbour View room was very comfortable and...

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Helpful?
Thank moni_belle
IslandShangri-La, General Manager at Island Shangri-La Hong Kong, responded to this review

Dear moni_belle, We are absolutely delighted to hear about your wonderful experience. I am very pleased to hear that we were able to surpass your expectations and had provided you exceptional service during your stay. Your kind comments regarding our service and Horizon Club Lounge are much appreciated, and I am sure that Cynthia will be glad to see your...

Geneva, Switzerland
Reviewed 1 week ago

I recently stayed here with my family, and was very pleased with this beautiful hotel. The very spacious room was elegantly decorated and had a great view over the hills of Hong Kong, but the highlight was the enormous and very delicious buffet breakfast. The selection of foods, including cereals, pastries, dumplings, eggs, meat, noodles, fruits, and juices was truly...

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Helpful?
Thank Daniel B
IslandShangri-La, General Manager at Island Shangri-La Hong Kong, responded to this review

Dear Daniel B, Thank you for your wonderful feedback! I am delighted to hear that you a fantastic stay and that you enjoyed our enormous breakfast selection. It will be our pleasure to welcoming back on your next visit. Best regards, Franz Donhauser General Manager

London, United Kingdom
Reviewed 1 week ago

If you're staying in Hong Kong for a short period or a long one, this is a wonderful hotel. In the Club Lounge, they have happy hour from 6-8 daily with unlimited drink including pretty much all alcohol, and amazing food. Great way to start you evening if you want a light meal, or a few drinks to get you...

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Helpful?
Thank Virginia2612
IslandShangri-La, General Manager at Island Shangri-La Hong Kong, responded to this review

Dear Virginia2612, Thank you for always celebrating special occasions with us! We are always delighted to have you and I am very pleased to hear that you always have a great time. We look forward to welcoming you back again in the near future. Best regards, Franz Donhauser General Manager

Reviewed 1 week ago via mobile

After my very good friend and business partner called me Late December and said "lets go to Hong Kong for New Year" I called Shangri–La Island Hong Kong. Spoke to Guest relations Bernadette Guevarra who informed me they were very busy but would get back to me via e-mail. After a few hours I received confirmation that we had rooms...

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Helpful?
Thank Red C
IslandShangri-La, General Manager at Island Shangri-La Hong Kong, responded to this review

Dear Red C, Thank you for spending New Year with us. We are absolutely delighted to hear about your wonderful experience. I am glad that our colleagues most especially Bernadette and her team were able to make your stay more pleasurable. We look forward to delighting you again in the near future! Best regards, Franz Donhauser General Manager

Great Western, Australia
Reviewed 1 week ago

We had a wonderful 3 night stay here in 2 Horizon Club Harbour View Deluxe rooms. The service here is seamless. Our hotel transfer from the airport was perfect and we were met at the front of the hotel by staff and taken straight to our rooms for check in. The rooms were large and comfortable with spectacular views of...

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Helpful?
Thank holidayfamily552176
IslandShangri-La, General Manager at Island Shangri-La Hong Kong, responded to this review

Dear holidayfamily552, Thank you for your review, we are glad to hear that you had a great stay in our Horizon Club rooms. Meanwhile, we have taken note of your constructive feedback for future renovation. It will be our pleasure to offer you another delightful stay next time! Best regards, Franz Donhauser General Manager

Dubai, United Arab Emirates
Reviewed 1 week ago

What an amazing experience and stay we have had at this awesome hotel! From our first contact to after-stay service has been prompt, professional, friendly and going the extra mile. It all started when we arrived super early the morning after a long flight and were checked in immediately into our rooms without even asking! Our rooms(Harbour view deluxe) were...

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Helpful?
Thank travelmadDubai
IslandShangri-La, General Manager at Island Shangri-La Hong Kong, responded to this review

Dear travelmadDubai, It is truly motivating to hear about your excellent comments about our services, rooms, breakfast offering and restaurant. I am very glad that our colleagues especially Bobo were able to make your stay more pleasurable. I hope to have the opportunity to welcome you back again in the near future. Best regards Franz Donhauser General Manager

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Airport Transportation
  • Babysitting
Official Description (provided by the hotel)
Island Shangri-La Hong Kong is a welcoming luxury hotel in the heart of the city. It soars 56 floors above Hong Kong's most prestigious shopping, cultural and business addresses, with memorable views of the Peak and Victoria Harbour. ... more   less 

Additional Information about Island Shangri-La Hong Kong

Address: Supreme Court Road, Hong Kong, China
Region: China > Hong Kong
Price Range: ₹ 24,104 - ₹ 54,264 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Island Shangri-La Hong Kong 5*
Number of rooms: 565
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Shangri-La Hotels and Resorts, Hotels.com, Ctrip TA, Travelocity, Priceline, Cheap Tickets, Agoda and Jetsetter so you can book your Island Shangri-La Hong Kong reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Island Shangri La Hotel
Hotel Island Shangri La
Shangri La Hotel Hong Kong
Island Shangri-La Hong Kong
Hotel Style:
#6 Family Hotel in Hong Kong
#7 Romantic Hotel in Hong Kong
#9 Spa Hotel in Hong Kong
#11 Business Hotel in Hong Kong
#13 Luxury Hotel in Hong Kong
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Questions & Answers

Here's what travellers have asked, with answers from Island Shangri-La Hong Kong staff and other travellers.
7 questions
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Questions? Get answers from Island Shangri-La Hong Kong staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Large room with great location”
 of 5 bubbles eenanz, 17 Jan 2017 | Read review
“Definitely upgrade to the Horizon Club.”
  • Deluxe Harbour View
  • Photo includes our daily fruit and welcome tea.
  • Evening view from the Deluxe Harbour View room
 of 5 bubbles moni_belle, 12 Jan 2017 | Read review
“Definately a harbour view room”
 of 5 bubbles travelmadDubai, 8 Jan 2017 | Read review
“Club Level gives you access to personal concierge, tea time, and wonderful views from the room.”
  • Elevator View
 of 5 bubbles Wanderlust2go, 4 Jan 2017 | Read review
“Join the Golden Circle Club”
 of 5 bubbles 226marshallc, 30 Dec 2016 | Read review
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