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Island Shangri-La Hong Kong

Shangri-La.comUS$ 356*
View Deal
#11 of 719 Hotels in Hong Kong
Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
US$ 513*
US$ 356*
US$ 397*
US$ 513*
US$ 356*
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Island Shangri-La Hong Kong
Island Shangri-La Hong Kong
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1,968 Reviews from our TripAdvisor Community

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Showing 1,524: English reviews
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Singapore, Singapore
Reviewed yesterday NEW

Stayed here for a week with my young family. This hotel may not be new but it's extremely well kept. To make it even better, the service provided by the hotel staff is simply top notch! The hotel is located above the Pacific Place shopping mall in the Central District and a short walk to Admiralty station. The hotel room...

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Helpful?
Thank KoolBlue
Rome, Italy
Reviewed 5 days ago NEW

The hotel is already 25 years old and it is always a pleasure to return to, as it is always beautiful, perfectly kept and managed. The personnel, all of them, is exceptional, professional in a very pleasant way, not usual in Hong kong. The view from the rooms, especially the ones looking on the port, is really outstanding, especially at...

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Helpful?
Thank Claudio1240
IslandShangri-La, General Manager at Island Shangri-La Hong Kong, responded to this review

Dear Claudio1240, We are absolutely delighted to hear about the wonderful experience and thank you so much for your tremendous and continued support. I am very pleased to hear that we were able to surpass your expectations and had provided you an exceptional stay. It was indeed a pleasure to have you, and we look forward to welcoming you back...

Barnsley, United Kingdom
Reviewed 1 week ago NEW

Stayed here for three nights on a sales incentive trip. Bauetifully appointed rooms, although I had to move, as I didn't have the paid for harbour view room. I moved with no help, which was a little dissappointing. Housekeeping is excellent & very discreet. Good pool area with bar service.Gym needs more air con, as gets very hot when training....

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Helpful?
Thank Leedsaway67
IslandShangri-La, General Manager at Island Shangri-La Hong Kong, responded to this review

Dear Leedsaway67, Thank you for sharing your experience at our hotel. We greatly appreciate your kind compliments about our rooms and housekeeping service. We apologise for any inconvenience caused by the room move and we have also taken note of your feedback. We hope to have the chance to welcome you back in the near future! Best regards, Franz Donhauser...

Toronto, Ontario, Canada
Reviewed 1 week ago via mobile

Stayed here for business for a couple of nights. Location is great and is connected to shopping mall and MTR. Rooms are night and clean, hotel staff are friendly. There are plenty of great restaurants in the hotel as well as in the surrounding area. Would recommend this hotel very much!

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Helpful?
Thank Herman N
IslandShangri-La, General Manager at Island Shangri-La Hong Kong, responded to this review

Dear Herman N, Thank you for sharing your experience at our hotel. We are delighted to hear that you find our location convenient and that you enjoyed our rooms and friendly service. It is indeed our pleasure to take care of you and we look forward to welcoming you back to our hotel soon. Best regards, Franz Donhauser General Manager

London, United Kingdom
Reviewed 1 week ago

It is my one of favourite hotels in the world; the staffs are really welcoming the guests and they want to help the guests with smile on their faces. It is the best part. The room looks like a classic but I like it the style. The hotel has located at Pacific Place, so it is easy to buy goods,...

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Helpful?
1Thank CJ K
IslandShangri-La, General Manager at Island Shangri-La Hong Kong, responded to this review

Dear CJ K, We are absolutely delighted to hear about the wonderful experience and thank you so much for your tremendous support. I am very pleased to hear that we were able to surpass your expectations and our staff had provided you an exceptional stay. It was indeed a pleasure to have you, and we look forward to welcoming you...

kuala lumpur
Reviewed 2 weeks ago

Location: Located in Hong Kong island, above the Pacific Place shopping mall in the Central District and adjacent to the Admiralty station. Central business district / Lan Kwai Fong is a 20 minute walk away (by taxi, it is a mere 5 minute ride). Hotel/Facilities: Like any other Shangri-la hotels, this hotel is luxurious with a mix of oriental and...

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Helpful?
1Thank rafalution_2009
IslandShangri-La, General Manager at Island Shangri-La Hong Kong, responded to this review

Dear refalution_2009, Thank you for sharing your feedback with us. I am very pleased to hear that you had a good stay and our staff was able to make it more delightful. We are currently working on our renovation plan and will definitely take note of your feedback. It was indeed a pleasure to have you, and we look forward...

Reviewed 2 weeks ago

Conveniently located in the heart of the city, with spectacular views of the harbor, easy access to shopping, rail and ferry transportation, Hong Kong park, and the Peak tram, the Shangri-La was the perfect place to stay for my first trip to Hong Kong. The service is beyond excellent - the friendly and efficient staff will help you with all...

Review collected in partnership with shangri-la.com
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Helpful?
1Thank JBxox
IslandShangri-La, General Manager at Island Shangri-La Hong Kong, responded to this review

Dear JBxox, Thank you for sharing your feedback with us. I am very pleased to hear that we were able to surpass your expectations and our staff was able to make your stay more delightful. It was indeed a pleasure to have you, and we look forward to welcoming you back soon. Best regards, Franz Donhauser General Manager

Hong Kong, China
Reviewed 2 weeks ago

Went with my friends for their lunch buffet and they are offering endless variety of so many cuisines......huge range of veg and non veg (specially seafood) ...starter, main course drinks and dessert ...lucky to found Indian food as well.......service was quick taste was very good......loved it

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Helpful?
Thank arorajianil
IslandShangri-La, General Manager at Island Shangri-La Hong Kong, responded to this review

Dear arorajianil, We are very glad to know that you had an excellent dining experience at cafe TOO. Thank you so much for the wonderful feedback. We look forward to welcoming you back soon! Best regards, Franz Donhauser General Manager

London, United Kingdom
Reviewed 2 weeks ago via mobile

Stayed in HK many times and this was our first stay here. Prebooked harvour view room with Horizon club access. Definitely recommend this. Great service, responsive team. A la carte brekkie at Petrus with more great views. Too many kids in Horizon club lounge was only negative - turned into a playroom at one stage. Not best location for young...

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Helpful?
Thank DuncJohn
IslandShangri-La, General Manager at Island Shangri-La Hong Kong, responded to this review

Dear DuncJohn, Thank you for sharing your feedback with us. I am very pleased to hear that you had a good stay and our staff was able to make it more delightful. We have taken note of your feedback for further review. It was indeed a pleasure to have you, and we look forward to welcoming you back soon. Best...

Australia
Reviewed 2 weeks ago via mobile

The stand out feature of the Island Shangri-La is the exceptional service. All staff seem to make the comfort of guests their top priority. The location in Pacific Place is also very convenient. The rooms are probably due for refurbishment as they are starting to show signs of wear and tear (they seem unchanged in various stays over at least...

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Helpful?
Thank Dreaming57
IslandShangri-La, General Manager at Island Shangri-La Hong Kong, responded to this review

Dear Dreaming57, Thank you for sharing your feedback with us. I am pleased to hear that you had a wonderful stay with us and that our location and service had made a good impression on you. We are currently working on our renovation plan and will definitely take note of your feedback. I hope to have the opportunity to welcome...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Public Wifi
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Island Shangri-La Hong Kong is a welcoming luxury hotel in the heart of the city. It soars 56 floors above Hong Kong's most prestigious shopping, cultural and business addresses, with memorable views of the Peak and Victoria Harbour. ... more   less 

Additional Information about Island Shangri-La Hong Kong

Address: Supreme Court Road, Hong Kong, China
Region: China > Hong Kong
Price Range: ₹ 21,188 - ₹ 35,968 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Island Shangri-La Hong Kong 5*
Number of rooms: 565
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Shangri-La Hotels and Resorts, Expedia, Booking.com, Orbitz, Travelocity, Hotwire, Ctrip TA, Cheap Tickets, Cancelon, Priceline, getaroom.com, TripOnline SA, HotelQuickly and HRS so you can book your Island Shangri-La Hong Kong reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Island Shangri La Hotel
Hotel Island Shangri La
Shangri La Hotel Hong Kong
Island Shangri-La Hong Kong
Hotel Style:
#6 Family Hotel in Hong Kong
#7 Romantic Hotel in Hong Kong
#8 Spa Hotel in Hong Kong
#11 Luxury Hotel in Hong Kong
#11 Business Hotel in Hong Kong
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Questions & Answers

Here's what travellers have asked, with answers from Island Shangri-La Hong Kong staff and other travellers.
7 questions
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Questions? Get answers from Island Shangri-La Hong Kong staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“choose the rooms with a port view”
Claudio1240, 21 May 2017 | Read review
“Harbour view rooms.”
  • Harbour View room.
  • Harbour View room.
  • Nice bathroom.
  • Nice bathroom.
  • Full-sized writing table.
JeffLeong, 5 May 2017 | Read review
“A high room will give you an amazing view of the city”
cmb544, 19 Apr 2017 | Read review
“Ask for a view of the peak!”
travel_bee_25, 17 Apr 2017 | Read review
“We stayed in a Harbor View Suite on the 51st floor, which had terrific harbor views as advertised.”
Y4435SAscottf, 14 Apr 2017 | Read review
5 of 5
Shangri-La.com
US$ 356* /night
View Deal
Hotels.comUS$ 397
Booking.comUS$ 356
TripAdvisorUS$ 356
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Prices are for 1 room, 2 adults
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