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Island Shangri-La Hong Kong

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Panoramas (84)
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Certificate of Excellence

About

Location
Cleanliness
Service
Value
Certificate of Excellence
Island Shangri-La Hong Kong is a welcoming luxury hotel in the heart of the city. It soars 56 floors above Hong Kong's most prestigious shopping, cultural and business addresses, with memorable views of the Peak and Victoria Harbour.
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Property amenities
Pool
Room service
Fitness Centre with Gym / Workout Room
Restaurant
Free High Speed Internet (WiFi)
Bar/Lounge
Spa
Airport transportation
Babysitting
Banquet Room
Business Centre with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Heated pool
Hot Tub
Laundry Service
Meeting rooms
Multilingual Staff
Non-smoking hotel
Outdoor pool
Public Wifi
Wheelchair Access
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Room features
Air conditioning
Minibar
Refrigerator in room
Accessible rooms
Family Rooms
Non-smoking rooms
Smoking rooms available
Suites
Good to know
HOTEL STYLE
Classic
Luxury
HOTEL CLASS
Hotel links
Visit hotel website
Special Offer:Book Direct and Save
Hotel deals

Location

Full view
Contact
Supreme Court Road, Hong Kong China
Name/address in local language
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Getting there
Hong Kong Intl Airport25 km
Shenzhen Airport54 km
Admiralty3 min
Central10 min
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2,361Reviews
2,017Photos
17Q+A
100Room tips
Traveller rating
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Popular mentions
First time for me staying for a week in Hong Kong and this hotel was the perfect base. Able to walk easily to the Habour front, Central, Soho etc and right next to Hong Kong Park. Rooms where very well appointed. Don’t be put off by the name ‘Cafe Too’ it had an amazing
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Response from IslandShangri-La, General Manager at Island Shangri-La Hong Kong
Responded 3 days ago
Dear Curreybux, Thank you for your wonderful feedback. I am delighted to hear that you had an enjoyable stay and that you were able to take advantage of our convenient location. Thank you for your positive feedback on our rooms and cafe TOO as well. We hope to have you back soon! Best regards, Ulf Bremer General Manager
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Hotel's Favourite
It was not my first stay in Island Shangri La Hotel Hong Kong. To arrive in style a large fleet of luxurious limousines including one Rolls Royce is available to pick you up at the airport or to drive you around. Already at arrival in the elegant Lobby you feel in the lap of
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Response from IslandShangri-La, General Manager at Island Shangri-La Hong Kong
Responded 29 Oct 2018
Dear Tessa-MF, Thank you for choosing to stay with us again, and taking the time to leave us such a wonderful comment. We are delighted to know that you have enjoyed your stay with us and had the opportunity to find time to use different facilities. We Look forward to welcoming you back, and for your to try out the other restaurants in the hotel on your next visit. Best regards, Ulf Bremer General Manager
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We stayed at the island Shangrila for 3 nights. The hotel and the staff were both first class. It was for our anniversary and they went the extra mile to make us feel very special and welcome. We cannot thank them enough. An absolutely wonderful experience.
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Response from IslandShangri-La, General Manager at Island Shangri-La Hong Kong
Responded 6 days ago
Dear James B, Thank you for your wonderful feedback. I am delighted to hear that you had an enjoyable stay and that our colleagues were able to make your stay and anniversary special. We look forward to welcoming you back soon! Best regards, Ulf Bremer General Manager
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Checked into this hotel post cruise and fortunately the room was available at 10:00. I'd booked a Horizon Club Harbour View and was allocated room 5403. Although the executive rooms have their own check in on level 56 I was initally taken to a desk in the main lobby before
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Response from IslandShangri-La, General Manager at Island Shangri-La Hong Kong
Responded 1 week ago
Dear Ingsie, Thank you for sharing your observations concerning your stay. I am pleased to know that you appreciated our birthday gesture for your partner as well as hearing that you enjoyed our breakfast spread at cafe TOO. It would also be my pleasure to commend my colleagues at the Bell Desk for their exemplary service. I have taken note of your comments regarding our Horizon Club team and have relayed this to our Director of Rooms for improvement. Again, thank you for sharing your feedback. If I can be of any assistance in future, please contact me directly to assist. I look forward to personally welcoming you back to our hotel. Best regards, Ulf Bremer General Manager
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Very high quality hotel and I expect top service. Everything was perfect except that breakfast was beeing served until 11.00. We arrived 10.25 and was almost not let in. They told us we could pick our food for 5 minutes but we could eat until 11.00. They removed all the food and
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Response from IslandShangri-La, Executive Assistant Manager – F&B at Island Shangri-La Hong Kong
Responded 5 days ago
Dear ThomasB925, Firstly, thank you for taking the time to share your experience with us and for the very positive comments on the hotel and the service you receive. I was naturally disappointed to read your comment regarding your breakfast experience which is not at all indicative of the high quality of service we are striving to provide. Please rest assured that your valuable feedback has been shared with our team and we are currently reviewing our breakfast opening times and the way they are communicated to our guests. We certainly do not want to leave any of our guests with a negative impression. Thank you again and we hope to welcome you back for a return visit to Island Shangri-La, Hong Kong in the future and perhaps have the opportunity to regain your trust. Yours sincerely, Gregory Philippe Executive Assistant Manager – F&B
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Album Categories
All photosTravellerRoom & SuiteDining Pool & BeachBusiness Centre & Event Rooms
Professional photo exclusively commissioned by TripAdvisorIsland Shangri-La Hong Kong
The Harbour View Suite at the Island Shangri-La
Professional photo exclusively commissioned by TripAdvisorIsland Shangri-La Hong Kong
The Shangri-La Suite at the Island Shangri-La
Professional photo exclusively commissioned by TripAdvisorIsland Shangri-La Hong Kong
The Shangri-La Suite at the Island Shangri-La
Professional photo exclusively commissioned by TripAdvisorIsland Shangri-La Hong Kong
The Horizon Club Peak View Room at the Island Shangri-La
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Hi Getaway23227759490, The hotel will have a whole host of dining options and themed New Year's Eve parties for you to choose from, so you can certainly consider taking a look at our website or contact the hotel directly for more details.
0 votes
for mine, they held about 20% more than my actual room rate.
0 votes
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A Twin room means 2 beds rather than 1 King Size bed. Single beds are of good size.
2 votes
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I believe if you are a guest at Island Shangri-La, a wheelchair can be requested. Best to check with the Guest Relations manager. They will be able to inform you if the hotel can provide one.
1 vote
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"The humidity was constant. So see if you can get a room with a good AC."
"upgrade to Horizon Club"
"If you are going to pay this much for a hotel in Hong Kong, you should really splurge on the harbor view."
"The Harbor View rooms are amazing"
"Try to get a room on the lounge floor"
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PRICE RANGE
US$ 349 - US$ 690 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
island shangri la hotelhotel island shangri lashangri la hotel hong kong
LOCATION
ChinaHong KongHong Kong IslandTai Fat Hau
NUMBER OF ROOMS
565
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