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28/1/2018 29/1/2018
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    The Excelsior, Hong Kong

    281 Gloucester Road, Causeway Bay, Hong Kong, China
    011 852 2894 8888
    Hotel website
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    28/1/2018 29/1/2018
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    US$ 222
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    Traveller (927)
    Room & Suite (609)
    • Excellent35%
    • Very good48%
    • Average14%
    • Poor2%
    • Terrible1%
    Travellers talk about
    “dickens bar” (140 reviews)
    “causeway bay” (476 reviews)
    “world trade” (44 reviews)
    Free Wifi
    Breakfast Buffet
    Air Conditioning
    Non-Smoking Rooms
    Airport Transportation
    Room Service
    Rooftop Bar
    Fitness centre
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Rooftop Terrace
    Shuttle Bus Service
    5.0 Star Hotel
    All hotel details
    Offers from The Excelsior, Hong Kong
    Special Offer: Complimentary 4th Night
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    28 Jan29 Jan
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a Review
    JPMiles / Payback Arrow
    JPMiles / Payback Arrow
    Reviews (2,651)
    There are newer reviews for The Excelsior, Hong Kong
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    11 - 15 of 2,042 reviews

    Reviewed 2 weeks ago

    Our 9-year old daughter really loved staying here, as the hotel is very child-friendly - she especially enjoyed the provided cuddle-toy and "welcome drink". During our stay, the hotel staff were fabulous: very attentive, and always one step ahead of us in anticipating and attending...More

    Review collected in partnership with this hotel
    Thank Vampire_Milko
    Response from PR_ManagerHKG, General Manager at The Excelsior, Hong KongResponded 1 week ago

    Dear Excelsior guest, We are delighted to learn that your family had a pleasant time with us. We take great pride in ensuring families are well looked after and it is nice to know that the services of the team contributed to an excellent experience....More

    Reviewed 2 weeks ago

    Easy to access hotel from anywhere. Near from shopping mall & food market. Room very clean. The staff very polite and helpful. A lot of restaurants, cafe & lounge in the hotel. Fast check-in and check-out process.

    Review collected in partnership with this hotel
    1  Thank randolphwinarta
    Response from PR_ManagerHKG, General Manager at The Excelsior, Hong KongResponded 1 week ago

    Dear Excelsior guest, The team is delighted to learn that you enjoyed your time with us in Causeway Bay. Please allow us to look after you again on a future occasion. Kind Regards, Christian Dolenc Hotel Manager

    Reviewed 2 weeks ago

    Amazing stay for New Years Eve. Hong Kong Harbor fire works view cannot be beat on Harbor view room. Friendly staff and excellent service. room very clean and nice.close to shopping MTR park water everything!!

    Review collected in partnership with this hotel
    Thank TSmithGU
    Response from PR_ManagerHKG, General Manager at The Excelsior, Hong KongResponded 2 weeks ago

    Dear Excelsior guest. We are delighted to learn that you enjoyed your recent stay and the view of the fireworks over Victoria Harbour. Please allow us to look after you again on another occasion. Kind Regards, Christian Dolenc Hotel Manager

    Reviewed 2 weeks ago via mobile

    Stayed here for Christmas vacation 3 nights and 4 days. Good amenities and rooms are always clean. Friendly staff all in all except for the door man on our check out date. Did not even bother to help me out. I have luggage and a...More

    1  Thank lotiskie
    Response from PR_ManagerHKG, General Manager at The Excelsior, Hong KongResponded 2 weeks ago

    Dear Excelsior guest, Thank you for your kind feedback following your family's visit to Causeway Bay! We look forward to taking good care of you again on another occasion. Kind Regards, Christian Dolenc Hotel Manager

    Reviewed 3 weeks ago

    I got a standard king bed. It was shabby....the bathroom had seen better days and was in need of a make over. At HKD 1450 a night [AUD 250] I have probably got better 3 star accommodation in my life. But this is a 4...More

    1  Thank Matt G
    Response from PR_ManagerHKG, Manager at The Excelsior, Hong KongResponded 2 weeks ago

    Dear Excelsior guest, Thank you very much for taking the time to review your stay and your compliments on the service provided by our team. We also appreciate your kind comments on our Dickens Bar, a Hong Kong institution and have relayed that feedback to...More

    Awards & Recognition
    Certificate of Excellence
    • Top amenities
    • Restaurant
    • Room Service
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Spa
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Business Centre with Internet Access
    • Room Service
    • Shuttle Bus Service
    • Children Activities (Kid / Family Friendly)
    • Airport Transportation
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Breakfast Available
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Minibar
    • Things to do
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Spa
    • Price range
    • US$ 189 - US$ 301 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #23 Spa Hotel in Hong Kong
    • #34 Family Hotel in Hong Kong
    • #52 Business Hotel in Hong Kong
    • #60 Romantic Hotel in Hong Kong
    • #65 Luxury Hotel in Hong Kong
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Smoking rooms available
    • Number of rooms
    • 869
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, Mandarin Oriental, Agoda, Hotels.com, Priceline, Travelocity, Orbitz, Hotwire, HotelQuickly, TripOnline SA, getaroom.com and Cancelon so you can book your The Excelsior, Hong Kong reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • China >
    • Hong Kong >
    • Wan Chai / Causeway Bay
    • Also Known As
    • The Excelsior, Hong Kong Hotel Hong Kong ,
    • Mandarin Oriental Hong Kong ,
    • Excelsior Hotel Hong Kong ,
    • Excelsior Hong Kong
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    Traveller (927)
    Room & Suite (609)
    Dining (175)
    Pool & Beach (1)
    Hotel & Grounds (557)
    Bathroom (55)
    Business Centre & Event Rooms (4)
    Wan Chai / Causeway Bay
    Wan Chai and Causeway Bay are the retail centres of
    Hong Kong Island. Filled with shops, malls and
    restaurants, both areas are bustling with people –
    tourists and locals alike. Causeway Bay has one of the
    highest rents on the planet, and is a bit more
    polished and modern than its Wan Chai counterpart.
    Beneath the surface there is more than meets the eye –
    find boutique stores in the above ground floors of
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    Ask a question
    Questions & Answers
    4 January 2018|
    AnswerShow all 3 answers
    Response from Kev C | Reviewed this property |
    The difference is the room size. Decor, fixtures and fittings are identical.
    25 November 2017|
    AnswerShow all 4 answers
    Response from Chrippi | Reviewed this property |
    My room es not yet renovated. I’m afraid I cannot tell you which ones are new.
    Room Tips
    "Be away from the lifts"
    Read review
    "Harbor view is great on upper floors"
    Read review
    "Rooms with Harbour View. However be ready for the hidden charges upon checking in."
    Read review
    "Get a Superior Room"
    Read review
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