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Marco Polo Hongkong Hotel

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#73 of 718 Hotels in Hong Kong
Certificate of Excellence
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1 room 2 adults 0 children
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Marco Polo Hongkong Hotel
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2,604 Reviews from our TripAdvisor Community

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There are newer reviews for Marco Polo Hongkong Hotel
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Showing 1,892: English reviews
Jakarta, Indonesia
Reviewed 14 August 2015

You are a real Marcopolo!! Why?because nothing better than this Hotel. Location, location and location. I think this hotel is a good hotel when you want to find a hotel with a view and a hotel with thousands of shopping.This is a hotel with an easy access to metro, ferry, bus, taxi even walk. This is a hotel when they...

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Helpful?
Thank heryandri
James O, General Manager at Marco Polo Hongkong Hotel, responded to this review

Dear heryandri, Greetings from the Marco Polo Hongkong Hotel. Thank you for taking the time to share your experience with us during your recent stay. Your comments are indeed valuable to us, as they help us in our committed effort to exceed guest expectations and create value at every encounter. We are delighted that we had the opportunity to be...

Jakarta, Indonesia
Reviewed 12 August 2015

If you love shopping, good food as well as beautiful view, Marcopolo Hong Kong is the best hotel to stay....We are very satisfied with the quality of the service as well as the quality of all the Marcopolo staffs...they all friendly makes me and my family feel secure....

Review collected in partnership with Marco Polo Hotels
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Helpful?
Thank 822hermany
James O, General Manager at Marco Polo Hongkong Hotel, responded to this review

Dear 822hermany, Greetings from the Marco Polo Hongkong Hotel. Thank you for taking the time to share your experience with us during your recent stay. Your comments are indeed valuable to us, as they help us in our committed effort to exceed guest expectations and create value at every encounter. We are delighted that we had the opportunity to be...

New York
Reviewed 10 August 2015 via mobile

I had booked a room overlooking Victoria Harbor, and this is exactly what I received. I was pleased with looking into the Harbor every morning I woke up and was ready to do so during the countdown for 2015 New Years, but my girlfriend wanted to view it right by the harbor sitting down under the fireworks. Walking down from...

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Helpful?
Thank kingofmestizos
James O, General Manager at Marco Polo Hongkong Hotel, responded to this review

Dear kingofthemestizos, Greetings from the Marco Polo Hongkong Hotel. Thank you for taking the time to share your experience with us during your recent stay. Your comments are indeed valuable to us, as they help us in our committed effort to exceed guest expectations and create value at every encounter. We are delighted that we had the opportunity to be...

Thailand
Reviewed 7 August 2015

This hotel has a great location with shopping malls and shopping streets surrounded. It also very close to the ferry which is a bonus. The room and the bathroom is a bit outdated but very spacious and clean. What I really love most about it is the extra bed that I had asked for my sister. It's not one of...

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Helpful?
1Thank Mod P
James O, General Manager at Marco Polo Hongkong Hotel, responded to this review

Dear ModPem, Greetings from the Marco Polo Hongkong Hotel. Thank you for taking the time to share your experience with us during your recent stay. Your comments are indeed valuable to us, as they help us in our committed effort to exceed guest expectations and create value at every encounter. We are delighted that we had the opportunity to be...

Taichung, Taiwan
Reviewed 7 August 2015

everything is excellent! very good location ,unfortunately I don't have a sea sight room , but still nice. easy to go everywhere,near subway and Victoria port... Service also nice and comfortable. still my best choice if next trip to HK.

Review collected in partnership with Marco Polo Hotels
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Helpful?
Thank tingha0c
James O, General Manager at Marco Polo Hongkong Hotel, responded to this review

Dear tingha0c, Greetings from the Marco Polo Hongkong Hotel. Thank you for taking the time to share your experience with us during your recent stay. Your comments are indeed valuable to us, as they help us in our committed effort to exceed guest expectations and create value at every encounter. We are delighted that we had the opportunity to be...

Singapore, Singapore
Reviewed 6 August 2015

Great hotel, good customer service, free birthday cake, free upgrade, free use of phone with unlimited data and outdoor sharing. Easy access and part of Harbour City Mall. (We didn't use the gym and spa facilities, would be great if stay longer). Price just a bit more from other 4* hotel. WiFi everywhere at all 18 floors.

Review collected in partnership with Marco Polo Hotels
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Helpful?
Thank rayphau
James O, General Manager at Marco Polo Hongkong Hotel, responded to this review

Dear rayphau, Greetings from the Marco Polo Hongkong Hotel. Thank you for taking the time to share your experience with us during your recent stay. Your comments are indeed valuable to us, as they help us in our committed effort to exceed guest expectations and create value at every encounter. We are delighted that we had the opportunity to be...

Reviewed 6 August 2015

We have been to this hotel several times and will go back again. People are very kind and efficient, rooms are clean and overall quiet and the location is just perfect: a couple of minutes walk from Hong Kong Bay, close to many malls and restaurants and to the ferry. A no-brainer.

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Helpful?
Thank ToscaElio
James O, General Manager at Marco Polo Hongkong Hotel, responded to this review

Dear ToscaElio, Greetings from the Marco Polo Hongkong Hotel. Thank you for taking the time to share your experience with us during your recent stay. Your comments are indeed valuable to us, as they help us in our committed effort to exceed guest expectations and create value at every encounter. We are delighted that we had the opportunity to be...

Bangkok
Reviewed 6 August 2015

It's an oldie but definitely a goodie. The hotel may be old but quality and service is still as good as years ago. The best service I got was unbelievably from room service. The lady who answered (and I think also delivered) was super friendly and even had suggestions when she heard my small daughter talking to me. That one...

Review collected in partnership with Marco Polo Hotels
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Helpful?
Thank Gilbert L
James O, General Manager at Marco Polo Hongkong Hotel, responded to this review

Dear Gilbert L, Greetings from the Marco Polo Hongkong Hotel. Thank you for taking the time to share your experience with us during your recent stay. Your comments are indeed valuable to us, as they help us in our committed effort to exceed guest expectations and create value at every encounter. We are delighted to receive your kind words about...

Sweden
Reviewed 4 August 2015

Overall we really liked our stay here but the location is what really stands out. Located at Victoria harbour very close to the star ferry terminal, you can't ask for a more Hong Kong-esque view (provided you get a harbour view room). One disappointment was that our room wasn't higher up in the building and I regret not making a...

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Helpful?
Thank Marcus A
James O, General Manager at Marco Polo Hongkong Hotel, responded to this review

Dear Marcus A, Greetings from the Marco Polo Hongkong Hotel. Thank you for taking the time to share your experience with us during your recent stay. We sincerely apologize for not being able to assign you to a Harbour View Room that was more to your preference on a higher floor due to high occupancy in the hotel at the...

London, United Kingdom
Reviewed 2 August 2015

The only thing I think could be improved is the service, with that I mean the hearts and minds stuff from the people.. I loved my stay, but felt as though when I checked out the staff no longer cared about me when I was leaving ... this should almost be the most important experience, it tarnished the rest of...

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Helpful?
Thank CharlotteBT
James O, General Manager at Marco Polo Hongkong Hotel, responded to this review

Dear CharlotteBT, Greetings from the Marco Polo Hongkong Hotel. Thank you for taking the time to share your experience with us during your recent stay. We sincerely apologize for falling short of your expectations, particularly with the check-in and check-out services at the hotel. Rest assured that we will continue to place utmost priority on training and developing our associates...

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Staying in Tsim Sha Tsui

Neighbourhood Profile
Tsim Sha Tsui
Tsim Sha Tsui is one of the major tourist and shopping areas of Hong Kong. With a high concentration of hotels, retail shops and commercial offices – it’s a busy and bustling neighbourhood that never sleeps. On the surface, Tsim Sha Tsui seems to only feature an abundant number of high-end retail stores selling designer brands and jewelry, owing to its popularity with high-budget shopping tours. However, it also contains a diverse range of attractions for the entire family. Whether taking a walk in Kowloon Park, exploring museums, going shopping or grabbing a bite to eat – Tsim Sha Tsui has something for everyone.
Explore this neighbourhood

Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Cucina, Marco Polo Hongkong Hotel
Cucina, Marco Polo Hongkong Hotel
Cuisines: Italian, European
Cafe Marco
Cafe Marco
Cuisines: Cafe, International, Asian
Nishimura Restaurant
Nishimura Restaurant
Cuisines: Japanese, Sushi, Asian
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Overlooking the spectacular Victoria Harbour, the Marco Polo Hongkong Hotel is located along Canton Road in Tsim Sha Tsui, at the heart of the city's busiest commercial, shopping and business hub. The Star Ferry and Hong Kong's cruise terminal are at your footstep, while shopping is right next door with the hotel forming part of Harbour City - Hong Kong's largest shopping complex. Guests enjoy easy access to the area's major tourist attractions like Kowloon Park, Hong Kong Museum of Art, Hong Kong Space Museum and Hong Kong Cultural Centre. After an exciting day of sightseeing or business meetings, settle into one of the Marco Polo Hongkong Hotel's 665 guestrooms and suites while staying connected via the complimentary Wi-Fi internet service, which is now fully up and running throughout the hotel, or catch up with the latest blockbuster from the wide selection of movies while enjoying the hotel's In-room Dining service. For guests preferring the exclusive comfort and personalised service of The Continental Club, our designated guest floors come with unparalleled benefits that have become hallmarks of the Marco Polo hospitality. In a city known as the 'Culinary Capital of Asia', the Marco Polo Hongkong Hotel features three of Hong Kong's most renowned restaurants and bars, to include Cucina which features Italian open kitchen, all-day international cuisine at Cafe Marco, and the Rum Bar at Lobby Lounge - conferred the Guinness World Record for "Bar with the World's Largest Selection of Commercially Available Rums." Whether you are looking to plan your dream wedding or the perfect corporate meeting, our 14 state-of-the-art function rooms will meet your every need. The built-in audio-visual facilities of the function rooms on sixth level provide the ideal setting for small- to medium-sized events. The Centenary Ballroom at lobby level is the perfect balance between elegance and intelligent architecture, where clients can transfer even the biggest display materials easily due to the ballroom's unique lobby level access. Stay connected with family, friends, and workplace from our Connect Lounge. Take a dip in our pool to unwind after a long day out, or do a quick workout at the gym. Better still, indulge in some retail therapy at the adjacent Harbour City shopping mall which is the ultimate destination for shopping, dining and entertainment with over 450 shops that feature the world's leading brands. Enjoy your journey in Hong Kong to the fullest with a handy, a complimentary smartphone for travellers with the power to keep guests totally connected while exploring the city. Built-in benefits include unlimited 3G mobile internet, unlimited local calls, Wi-Fi hotspot and tethering, dining and city guide and exclusive ticketing offers. Staying at the Marco Polo Hongkong Hotel gives you the perfect blend of warm Asian hospitality and a central location with its convenient access to Kowloon and Hong Kong. Hotel note: In our effort to continually provide a top quality environment for our guests at Marco Polo Hongkong Hotel, a hotel exterior upgrading programme will be carried out in phases, from Mondays to Saturdays between 9am and 6pm, with expected completion in the second quarter of 2017. ... more   less 

Additional Information about Marco Polo Hongkong Hotel

Address: No.3 Canton Road, Harbour City, Tsim Sha Tsui, Kowloon, Hong Kong, China
Region: China > Hong Kong > Tsim Sha Tsui
Price Range: ₹ 12,264 - ₹ 24,849 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Marco Polo Hongkong Hotel 4.5*
Number of rooms: 665
Reservation Options:
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Also Known As:
Hotel Marco Polo Hongkong
Marco Polo Hotel Hong Kong
Marco Polo Hongkong Hong Kong
Hong Kong Marco Polo Hotel
Marco Polo Hongkong Hotel Hong Kong
Hotel Style:
#22 Family Hotel in Hong Kong
#23 Romantic Hotel in Hong Kong
#30 Business Hotel in Hong Kong
#67 Luxury Hotel in Hong Kong
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Questions & Answers

Here's what travellers have asked, with answers from Marco Polo Hongkong Hotel staff and other travellers.
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Questions? Get answers from Marco Polo Hongkong Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“For as long as there is scaffolding, rooms will be windowless. Pls check prior to arrival and if you must stay, at least get a discount.”
  • Undisclosed renovation work and scaffolding: windows completely covered with no prior notice giv
cypriere, 19 Apr 2017 | Read review
“Bathroom lighting could be improved, add a coffee machine ”
778marleenc, 19 Apr 2017 | Read review
“If you pay the extra money for a Harbour view room stay above the 12th floor otherwise you will be staring into a cruise ship deck.”
868victore, 17 Apr 2017 | Read review
“Ask for room with Island view”
TheFrankster, 7 Apr 2017 | Read review
“If going soon, ensure the renovations outside are finished”
sark76, 29 Mar 2017 | Read review
5 of 5