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Marco Polo Hongkong Hotel

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#59 of 703 Hotels in Hong Kong
Certificate of Excellence
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2,430 Reviews from our TripAdvisor Community

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There are newer reviews for Marco Polo Hongkong Hotel
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Showing 1,775: English reviews
Reviewed 20 May 2015 via mobile

We stayed in the Harbour View Continental Club. This is well worth the extra money. This is the best hotel experience of my life. The rooms were clean and serviced every morning and night. The "club" was a private dining area where we had the most delicious breakfasts, morning teas served by the "Butlers" (these guys were fantastic) afternoon teas...

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Helpful?
Thank Luca O
James O, General Manager at Marco Polo Hongkong Hotel, responded to this review

Dear Luca O, Greetings from the Marco Polo Hongkong Hotel. Thank you for taking the time to share your experience with us during your recent stay. Your comments are indeed valuable to us, as they help us in our committed effort to exceed guest expectations and create value at every encounter. We are delighted that we had the opportunity to...

Bangkok, Krung Thep, Thailand
Reviewed 20 May 2015

I stayed in this Hotel a second time this year. The staff are well trained and responsible for all the order. The Room is very good condition, house keeping are very helpful. In Room Dining service are very good in taste. Overall is very good.

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Helpful?
Thank Anttui
James O, General Manager at Marco Polo Hongkong Hotel, responded to this review

Dear Anttui, Greetings from the Marco Polo Hongkong Hotel. Thank you for taking the time to share your experience with us during your recent stay. Your comments are indeed valuable to us, as they help us in our committed effort to exceed guest expectations and create value at every encounter. We are delighted that we had the opportunity to be...

Oakville, Canada
Reviewed 18 May 2015

This is our 3rd time here and second the club floor. While still providing great serve we did notice some cut backs from last year. The selection at the club buffet was smaller and the number of repeat items from the last previous day increased. Late evening drinks now stopped at 8:30 pm. The hotel is in an excellent location...

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Helpful?
Thank hazcat1
James O, General Manager at Marco Polo Hongkong Hotel, responded to this review

Dear hazcat1, Greetings from the Marco Polo Hongkong Hotel. Thank you for taking the time to share your experience with us during your recent stay. We have made detailed notes of your comments and we wish to assure you that these are amongst our foremost considerations for improvement. On the other hand, please be informed that our Housekeeping Department offers...

Auckland New Zealand
Reviewed 18 May 2015

Stayed in March for 3 days on way to Europe. Rooms were excellent, bathrooms well appointed and staff very helpful. Great mobile wifi device so you have free wifi around the city for your phone. Also positioned above shopping mall with everything possibile in it.

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Helpful?
Thank plumb209
James O, General Manager at Marco Polo Hongkong Hotel, responded to this review

Dear plumb209, Greetings from the Marco Polo Hongkong Hotel. Thank you for taking the time to share your experience with us during your recent stay. Your comments are indeed valuable to us, as they help us in our committed effort to exceed guest expectations and create value at every encounter. We are delighted that we had the opportunity to be...

Lichfield, United Kingdom
Reviewed 16 May 2015

Have stayed here several times before - in fact in my opinion, it's the best located hotel in Hong Kong, being 100 metres from the Star Ferry terminal in Kowloon and the same distance from the promenade along the harbour. The rooms are good (especially if you up-grade to a harbour view one) and the staff are knowledgeable and friendly....

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Helpful?
Thank RetiredTraveller225
James O, General Manager at Marco Polo Hongkong Hotel, responded to this review

Dear RetiredTraveller225, Greetings from the Marco Polo Hongkong Hotel. Thank you for taking the time to share your experience with us during your recent stay. Your comments are indeed valuable to us, as they help us in our committed effort to exceed guest expectations and create value at every encounter. We are delighted that we had the opportunity to be...

Reviewed 15 May 2015 via mobile

An associate and I stopped in for lunch and enjoyed the quality of our meal and the wonderful attitude of their staff. Jacker is an individual you should request upon your visit there. We look forward to my next lunch. The facility also has a break taking waterfront view of the entire city.

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Helpful?
Thank Jess J
James O, General Manager at Marco Polo Hongkong Hotel, responded to this review

Dear Jess J, Greetings from the Marco Polo Hongkong Hotel. Thank you for taking the time to share your experience with us during your recent stay. Your comments are indeed valuable to us, as they help us in our committed effort to exceed guest expectations and create value at every encounter. We are delighted to receive your kind words about...

Toowoomba, Australia
Reviewed 12 May 2015

We have just spent a week at the Marco Polo Hong Kong hotel in a club room. Staff were all friendly from the moment we arrived. We were escorted to the club floor where check in was efficient. Our room faced Canton Road and overlooked the gardens of 1881 and also could see some of the harbour. Our room was...

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Helpful?
Thank MEW58
James O, General Manager at Marco Polo Hongkong Hotel, responded to this review

Dear MEW58, Greetings from the Marco Polo Hongkong Hotel. Thank you for taking the time to share your experience with us during your recent stay. Your comments are indeed valuable to us, as they help us in our committed effort to exceed guest expectations and create value at every encounter. We are delighted that we had the opportunity to be...

Reviewed 12 May 2015

The hotel is located right in downtown Kowloon with breath taking views of the harbour. The view from the Cucina restaurant in the hotel are unbelievable at night. The rooms are clean and modern. Stayed in a superior room, the bed was very comfortable and loved the feature of a mobile phone which is in every room for complimentary use...

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Helpful?
Thank Rajatm123
James O, General Manager at Marco Polo Hongkong Hotel, responded to this review

Dear Rajatm123, Greetings from the Marco Polo Hongkong Hotel. Thank you for taking the time to share your experience with us during your recent stay. Your comments are indeed valuable to us, as they help us in our committed effort to exceed guest expectations and create value at every encounter. We are delighted that we had the opportunity to be...

Taguig City, Philippines
Reviewed 12 May 2015 via mobile

Stayed in this hotel with my family. We were booked at the Continental Club floors. Service was excellent. Rooms are spacious. Strategically located by the harbor with easy access to Hong Kong Island. The carpets however need some cleaning but that in my opinion this doesn't change the rank this hotel deserves. Will definitely stay here again.

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Helpful?
Thank Rollingredstone
James O, General Manager at Marco Polo Hongkong Hotel, responded to this review

Dear Rollingredstone, Greetings from the Marco Polo Hongkong Hotel. Thank you for taking the time to share your experience with us during your recent stay. We sincerely apologize if the carpet cleanliness in your room fell short of your expectations. Rest assured that this is an isolated incident, and one that we take very seriously. We have ensured that this...

Reviewed 9 May 2015

Ever since I was a kid, we've always stayed at Marco Polo Hongkong hotel every December. I, personally, have stayed in Hongkong Hotel almost 20 times in my young life and have seen it before and after renovations. The renovations have been great. Like another reviewer said, this place is great across generations. Young and old friendly for the most...

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Helpful?
Thank Gabie T
James O, General Manager at Marco Polo Hongkong Hotel, responded to this review

Dear Gabie T, Greetings from the Marco Polo Hongkong Hotel. Thank you for taking the time to share your experience with us during your recent stay. We sincerely apologize if your experience with us fell short of your expectations. Due to high occupancy in the hotel at the time of your visit, we were unable to assign you to the...

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Staying in Tsim Sha Tsui

Neighbourhood Profile
Tsim Sha Tsui
Tsim Sha Tsui is one of the major tourist and shopping areas of Hong Kong. With a high concentration of hotels, retail shops and commercial offices – it’s a busy and bustling neighbourhood that never sleeps. On the surface, Tsim Sha Tsui seems to only feature an abundant number of high-end retail stores selling designer brands and jewelry, owing to its popularity with high-budget shopping tours. However, it also contains a diverse range of attractions for the entire family. Whether taking a walk in Kowloon Park, exploring museums, going shopping or grabbing a bite to eat – Tsim Sha Tsui has something for everyone.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Spa
About the property
  • Wheelchair Access
Food & drink at the hotel
Cucina, Marco Polo Hongkong Hotel
Cucina, Marco Polo Hongkong Hotel
Cuisines: Italian, European
Cafe Marco
Cafe Marco
Cuisines: Chinese, Cafe, International, Asian
Nishimura Restaurant
Nishimura Restaurant
Cuisines: Japanese, Sushi, Asian
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Overlooking the spectacular Victoria Harbour, the Marco Polo Hongkong Hotel is located along Canton Road in Tsim Sha Tsui, at the heart of the city's busiest commercial, shopping and business hub. The Star Ferry and Hong Kong's cruise terminal are at your footstep, while shopping is right next door with the hotel forming part of Harbour City - Hong Kong's largest shopping complex. Guests enjoy easy access to the area's major tourist attractions like Kowloon Park, Hong Kong Museum of Art, Hong Kong Space Museum and Hong Kong Cultural Centre. After an exciting day of sightseeing or business meetings, settle into one of the Marco Polo Hongkong Hotel's 665 guestrooms and suites while staying connected via the complimentary Wi-Fi internet service, which is now fully up and running throughout the hotel, or catch up with the latest blockbuster from the wide selection of movies while enjoying the hotel's In-room Dining service. For guests preferring the exclusive comfort and personalised service of The Continental Club, our designated guest floors come with unparalleled benefits that have become hallmarks of the Marco Polo hospitality. In a city known as the 'Culinary Capital of Asia', the Marco Polo Hongkong Hotel features three of Hong Kong's most renowned restaurants and bars, to include Cucina which features Italian open kitchen, all-day international cuisine at Cafe Marco, and the Rum Bar at Lobby Lounge - conferred the Guinness World Record for "Bar with the World's Largest Selection of Commercially Available Rums." Whether you are looking to plan your dream wedding or the perfect corporate meeting, our 14 state-of-the-art function rooms will meet your every need. The built-in audio-visual facilities of the function rooms on sixth level provide the ideal setting for small- to medium-sized events. The Centenary Ballroom at lobby level is the perfect balance between elegance and intelligent architecture, where clients can transfer even the biggest display materials easily due to the ballroom's unique lobby level access. Stay connected with family, friends, and workplace from our Connect Lounge. Take a dip in our pool to unwind after a long day out, or do a quick workout at the gym. Better still, indulge in some retail therapy at the adjacent Harbour City shopping mall which is the ultimate destination for shopping, dining and entertainment with over 450 shops that feature the world's leading brands. Enjoy your journey in Hong Kong to the fullest with a handy, a complimentary smartphone for travellers with the power to keep guests totally connected while exploring the city. Built-in benefits include unlimited 3G mobile internet, unlimited local calls, Wi-Fi hotspot and tethering, dining and city guide and exclusive ticketing offers. Staying at the Marco Polo Hongkong Hotel gives you the perfect blend of warm Asian hospitality and a central location with its convenient access to Kowloon and Hong Kong. ... more   less 

Additional Information about Marco Polo Hongkong Hotel

Address: No.3 Canton Road, Harbour City, Tsim Sha Tsui, Kowloon, Hong Kong, China
Region: China > Hong Kong > Tsim Sha Tsui
Price Range: ₹ 14,324 - ₹ 36,318 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Marco Polo Hongkong Hotel 4.5*
Number of rooms: 665
Reservation Options:
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Also Known As:
Hotel Marco Polo Hongkong
Marco Polo Hotel Hong Kong
Marco Polo Hongkong Hong Kong
Hong Kong Marco Polo Hotel
Marco Polo Hongkong Hotel Hong Kong
Hotel Style:
#22 Family Hotel in Hong Kong
#23 Romantic Hotel in Hong Kong
#30 Business Hotel in Hong Kong
#55 Luxury Hotel in Hong Kong
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Questions & Answers

Here's what travellers have asked, with answers from Marco Polo Hongkong Hotel staff and other travellers.
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Questions? Get answers from Marco Polo Hongkong Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Try Continental Club.”
 of 5 bubbles pcd207, 6 Dec 2016 | Read review
“Do not accept a room on the 18th floor as there is a staircase from the 17th. Go for the king size bed, it is a bigger room.”
 of 5 bubbles ronl1, 1 Dec 2016 | Read review
“Room @ the Continental Club”
 of 5 bubbles GalaDinner, 30 Nov 2016 | Read review
“The Twin Superior is the best bang for the buck for a holiday stay, since you'll be out most of the time anyway: very spacious, comfy beds, free coffee, a useful electronic safe, your own refrigerator, a bathtub..and an umbrella ;-) ”
 of 5 bubbles Lorbeer321, 27 Nov 2016 | Read review
“Ask for a view to the Harbor. It is a really great view!”
 of 5 bubbles 144andreasa, 22 Nov 2016 | Read review
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