The service quality is excellent, I visited Jade for dinner, and the food is delicious. The poor is so nice. It is near to the Ocean Park’s Water World, so it is quite convenient to get back after going to the Water World. I recommended this hotel for everyone who would go to the Water World.
The check-in experience is smooth and efficient, we don’t need to wait for long. We stayed for 1 night at the high-floor harbour view room, the room is spacious and clean. The view is stunning! The beds are very comfortable and clean too. The swimming pool with kids facilities and slides, very suitable for family. The kids areas is very safe and fun! I would like to thanks to the front office manager Selby and the team! Her service and recommendations were extraordinary. The Frond desk team is very friendly and helpful. My son had a very memorable birthday stay here! The Chinese restaurant serves very nice food too. We will definitely come back. We truly think this is one of our best staycation experience in Hong Kong
Singles day promotion package for birthday staycation 29-30/11. Warm welcome starting from we get off the shuttle bus on G/F. Luxurious resort design and the hotel smell make us fall in the atmosphere of relaxation. Nice service and welcoming from Claire who check us in, thank you for the heartfelt service from Selby and also for the room arrangement. The room is spacious and clean with fabulous harbor view. The pool is definitely the reason we came for, luckily we stay under nice weather and not much guest around. Pool receptionist Kinson(?) who was very helpful. The gym is spacious with wide range of fitness equipment. Enjoyed the dinner package at Satay inn, the set dinner was nice for us to try those signature dishes and everyone was attentive especially Ron. Overall environment/facilities/harbourfront are well maintained. We enjoyed a lot! Definitely recommend to everyone.…
This is a very new and clean hotel. The Seaviews are unmatched in Hong Kong, looking out to the Southside. Rooms are child friendly and fittings top notch. The pool is large and has Instagrammable infinity views. There was a Relaxing promenade with swings and bean bags, one can while away lazy afternoon . Restaurants were okay.
The Sea-view in the room is awesome! The kids’playhouse located at the ground floor (named explorer)is highly recommended to the guests who comes with their children. Also, the facilities of the swimming pool are well equipped!
My boyfriend booked a room and dinner buffet for my birthday celebration. We took the hotel shuttle bus after completed our trip in Ocean Park. When we alight the shuttle bus we met a nice bellman give a guidance to lobby for check in. Receptionist - Claris was noticed carefully that today is my birthday and give a wishes to me and guided us to take elevator. We have dinner in LightHouse Cafe afterwards. One staff - Vincent gave me a deep impression as he gave a bravo service that he politely, kindness, good gesture and helpful in the meal time. He was enthusiastically offered to take pictures for us when he delivered the birthday cake. And next morning I approached Concierge counter to enquire the hotel information. Concierge gave me the impress is professional and enthusiastically.…
We had been upgraded to deluxe room as the 11.11 event and the room is so good, best sea view in Hong Kong. The pool is the infinity pool and the view is excellent, and gym facilities are nice. The facilities in the hotel is very friendly to the family with kids, very recommend to family trip.
Excellent resorts hotel, fantastic ocean view and Chinese food in JADE for dinner is superb. Lighthouse buffet breakfasts are nice. Room is spacious and very clean. Very good for staycation, and it’s family and kids friendly. We will definitely return.
A few weeks ago, it was my parent’s wedding anniversary and we had the most wonderful time here. We couldn’t be happier with our choice of hotel which this is actually the best one we’ve been to in Hong Kong so far. The facilities were beautiful, especially the infinity pool and the gym room! We had a room which was very quiet and the view was gorgeous! The food in this hotel was also brilliant! There were a great variety of food in the morning buffet. The staff were very caring too! Shout out to Ms Vanessa Ho (Guest Experience Associate)! She is perfect! She managed to make sure that our stay was smooth and each of our needs were catered. Her team even prepared a cake, canapes and cards in our room! We absolutely loved the experience and we will never forget our time in this wonderful place. We can’t wait to be back! Thanks a million!…
Nice and polite service, especially front desk staffs. The environment is wonderful, very relaxing. Food quality at cafe not bad, especially desert. Love the swimming pool, nice view. Just bit far from MTR, luckily I remember to ask for shuttle bus service, because no information provided during reservation.