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The Mercer Hong Kong

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The Mercer Hong Kong
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486 Reviews from our TripAdvisor Community

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Showing 439: English reviews
Singapore, Singapore
Reviewed 1 week ago

love that the stay includes many 'extras' from breakfast, to wifi, to full access to the apartment's mini bar and a mobile device for local and some international calls with no additional charges at all. My stay was really pleasant with comfortable beds and warm showers. quite happy overall and would definitely want to stay there again when i visit...

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Helpful?
Thank sapphire77
Singapore, Singapore
Reviewed 2 weeks ago

Great location for a hotel in Sheung Wan, 3-5mins walk to the MTR station. Near good restaurants like Dim Sum Square, Sheng Kee Congee and has its own michelin starred Japanese Restaurant. Jenny's bakery is not to far away too. Its also very near to the Macau ferry terminal if you are planning to go there. Even has a free...

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Thank Ianhpl82
Louis T, General Manager at The Mercer Hong Kong, responded to this review

Thank you for taking the time to write this review. Your feedback motivates us to do better to ensure that our guests have a warm and pleasant experience. We look forward to welcoming you again.

Reviewed 3 weeks ago

I rarely write hotel reviews, but just got back from 4 nights in HK where we stayed at the Merced for 4 nights in 2 separate rooms (family of 6). Pros - Location - literally a 2 min walk to Sheung Wan MRT (and the MRT is amazingly efficient in HK and takes you everywhere that matters). Also a 2...

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Helpful?
Thank Ajay R
Louis T, General Manager at The Mercer Hong Kong, responded to this review

Thank you very much for taking the time to write this review. Your feedback motivates us to do better to ensure that our guests have a warm and pleasant experience. We look forward to welcoming you again.

Reviewed 3 weeks ago

Had a 3 day stay here in November. It was a pleasant experience but nothing special. The room was fairly small and the bathroom had a glass wall which meant having to pull down the blind when using it which was annoying. Our room was high up but the view was only of adjacent buildings. The room was clean and...

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Helpful?
Thank Martin B
Louis T, General Manager at The Mercer Hong Kong, responded to this review

Thank you for taking the time to write this review. It is great to have you stay with us. We appreciate your comments about our hotel. We hope to welcome you again.

bangkok
Reviewed 17 December 2016 via mobile

Went for 1 night for short business meetings. I did not want to spend a lot in 5* as I usually do. I tried and will definitely come back there. Well located , I could just go and access to everything in central by walk. Friendly staff, clean room but a bit small (usual in hk). Room was not too...

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1Thank rombangkok
Louis T, General Manager at The Mercer Hong Kong, responded to this review

Thank you for your feedback which will be shared with the team. Your feedback motivates us to do better to ensure that our guests have a warm and pleasant experience. We look forward to welcoming you again.

Kuala Lumpur, Malaysia
Reviewed 8 December 2016

Its my second time to HK and i must say this hotels' location, price and room quality made it the best stay yet! This is the first time I've stayed in a hotel that gives you a free phone to use on your stay with data so you can hotspot your line all day without roaming charges. this is bloody...

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Thank ashdotcom79
Louis T, General Manager at The Mercer Hong Kong, responded to this review

Thank you for choosing Citadines Mercer as your accommodation during your recent stay in Hong Kong. It is always encouraging for us to learn that our valuable guests are satisfied with our service. We hope that we will have the pleasure of welcoming you again in the near future.

Makati, Philippines
Reviewed 6 December 2016

We were all booked here and my stay was wonderful. The hotel was in good condition. Rooms were really great. Big Rooms and they even provide a mobile phone to use for calls and data. I was surprised that all the drinks in the room refrigerator is included. There was even a Nespresso Machine. It's location was great and near...

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Thank rrs425
Louis T, General Manager at The Mercer Hong Kong, responded to this review

Thank you for your compliments about our hotel during your recent stay. We are happy to hear that you have enjoyed our facilities and service. We hope to welcoming you again in not too distant future.

Gold Coast, Australia
Reviewed 30 November 2016

Convenient to almost everything. 2 min to MTR station, buses and trams are all very close. Plenty of eateries. Shops are everywhere. Buffet breakfast was good quality and plenty of varieties. Staff were helpful and friendly.

Review collected in partnership with this hotel
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Thank suem4321HK
Louis T, General Manager at The Mercer Hong Kong, responded to this review

We are glad that you had an enjoyable stay. I will share your compliments with my team. Thank you for sharing your experience and we look forward to welcoming you again.

Geneva, Switzerland
Reviewed 27 November 2016

Highly recommend this place. We really enjoyed, everything there : staff, room , location. Only the breakfast quality was average. The cell phone provided was also a very nice add, very helpful to discover HK !

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Thank Yan P
Louis T, General Manager at The Mercer Hong Kong, responded to this review

Thank you for your compliments about our serviced residence during your recent stay. We are happy to hear that you have enjoyed our facilities and service. We hope you will stay with us again.

Tokyo, Japan
Reviewed 20 November 2016

Solid business hotel. Easy walk from Hong Kong station airport train. Several organic shops and organic restaurant one block away - delicious food. Metro one block and good grocery store and several good premium coffee shops.

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Thank beorganic1
Louis T, General Manager at The Mercer Hong Kong, responded to this review

We are glad that you had an enjoyable stay. I will share your compliments with my colleagues. Thank you for sharing your experience and we look forward to welcoming you again.

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Staying in Sheung Wan

Neighbourhood Profile
Sheung Wan
Unlike most of Hong Kong’s other popular districts, Sheung Wan welcomes wanderers with an easy-going, relaxed atmosphere. Art galleries are plentiful and boutique cafés are tucked away in every side street in the sub district known as “PoHo.” Browse through the vintage clothing and handmade leather goods stores – it’s no surprise fashionistas flock to this area. History enthusiasts will be rewarded with sites of beautiful architecture, reflecting Sheung Wan’s past as one of the earliest settlements by British forces. As night falls, the entertainment scene reveals itself to be just as laid back with its private kitchens, speakeasies and underground bars dotted throughout the area. When in Sheung Wan, everyday feels like the weekend.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
  • Pool
About the property
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Breakfast included
  • Dry Cleaning
  • Multilingual Staff
  • Laundry Service
  • Concierge
  • Babysitting
Official Description (provided by the hotel)
The Mercer delivers contemporary luxury and comfort with large spacious rooms in the fashionable up and coming Sheung Wan area. The new boutique hotel is only 1 minute from Sheung Wan MTR station, and within easy walking distance of Central’s prime business, shopping and dining locations. ... more   less 

Additional Information about The Mercer Hong Kong

Address: No.29 Jervois Street, Sheung Wan, Hong Kong, China
Region: China > Hong Kong > Sheung Wan
Price Range: ₹ 11,166 - ₹ 20,493 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Mercer Hong Kong 4*
Number of rooms: 55
Reservation Options:
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Also Known As:
The Mercer Hotel Hong Kong
The Mercer Hong Kong
Hotel Style:
#50 Business Hotel in Hong Kong
#56 Romantic Hotel in Hong Kong
#78 Luxury Hotel in Hong Kong
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Questions & Answers

Here's what travellers have asked, with answers from The Mercer Hong Kong staff and other travellers.
14 questions
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Questions? Get answers from The Mercer Hong Kong staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Room comes with HANDY mobile device where you can easily unplug it from the charging station and bring it out whilst you sight see. It comes with free local calls and even international calls to certain countries and data to surf for travel recommendations. Really great for travellers !”
 of 5 bubbles sapphire77, 11 Jan 2017 | Read review
“Good Location, Good Service”
 of 5 bubbles rrs425, 5 Dec 2016 | Read review
“Kitchenette was not fully equipped. There was a microwave oven and some crockery and cutlery but not enough for 2 settings. A big doona was a bit too much for the weather. Air conditioner had to be turned on all the time and it's too noisy.”
 of 5 bubbles suem4321HK, 30 Nov 2016 | Read review
“High floor, Bed was GREAT !”
 of 5 bubbles beorganic1, 20 Nov 2016 | Read review
“One bedroom apartment gives you room to move”
 of 5 bubbles Yossi05, 8 Oct 2016 | Read review
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