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Citadines Mercer Hong Kong

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Traveller (261)
Room & Suite (261)
Pool & Beach (20)
Ratings and reviews
Certificate of Excellence
  • Excellent45%
  • Very good42%
  • Average10%
  • Poor2%
  • Terrible1%
Travellers talk about
“sheung wan”(37 reviews)
“free mini bar”(33 reviews)
“boutique hotel”(32 reviews)
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What's included
Free Wifi
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Suites
Fitness centre
Kitchenette
Concierge
Dry Cleaning
Free Parking
Restaurant
Airport Transportation
4 Star Hotel
Citadines Mercer delivers contemporary luxury and comfort with large spacious rooms in the fashionable up and coming Sheung Wan area. The new boutique hotel is only 1 minute from Sheung Wan MTR station, and within easy walking distance of Central’s prime business, shopping and dining...
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Location and contact
No.29 Jervois Street, Sheung Wan, Hong Kong, China
Name/address in local language
24 km to Hong Kong Intl Airport
588 restaurants are within a 0.5 km radius
0.9 km from Central
View nearby attractions and restaurants
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Rooms
6 Aug7 Aug
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (594)
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526 results
Traveller rating
238
214
55
12
7
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LanguageEnglish
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238
214
55
12
7
Show reviews that mention
All reviewssheung wanfree mini barboutique hotelbedroom apartmentliving areaqueens roadwalking distancenespresso machinebusiness tripsmall kitchendim summacau ferryhandy phonefree breakfastby hk standardslocation is greatwould stay here again
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1 - 5 of 526 reviews
Reviewed 2 weeks ago via mobile

We stayed in a premier studio apartment throughout our 6-day trip. The room is spacious and comfortable for two persons. Due to the clever interior design, there is plenty of storage space. During my stay, I requested for extra clothe hangers and they were delivered...More

Thank Merlion42
Response from Louis T, General Manager at Citadines Mercer Hong KongResponded 2 weeks ago

Thank you for taking the time to write this review. It is great to have you stay with us. Your feedback motivates us to do better to ensure that our guests have a warm and pleasant experience. Once again, thank you for making us one...More

Reviewed 3 weeks ago via mobile

We stayed in the one bedroom executive suite which was a good size by HK standards. The complimentary drinks in the fridge and courtesy mobile phone were nice touches. The sliding bathroom door in both our rooms doesn't close fully so the hotel's solution was...More

Thank Rita Y
Response from Louis T, General Manager at Citadines Mercer Hong KongResponded 3 weeks ago

Thank you for taking the time to write this review. We welcome feedback such as yours as they indicate the area where we can further improve. Please rest assured that we will continue in our improvement efforts to provide excellent service and products to our...More

Reviewed 3 weeks ago

I only stayed for a day but I really liked the room condition. All of the staffs were generous and kind. When I was staying there I asked some ice from the housekeeping. When I requested it I didn't know that guests should buy ice...More

Review collected in partnership with this hotel
Thank lachinata62
Response from Louis T, General Manager at Citadines Mercer Hong KongResponded 3 weeks ago

Thank you for taking the time to write this review. It is great to have you stay with us. Your feedback motivates us to do better to ensure that our guests have a warm and pleasant experience. Once again, thank you for making us one...More

Reviewed 13 June 2018 via mobile

Great hotel with such a friendly staff. Close to Central and all the action. You can walk to Star Ferry, Macau Ferry and Mid-Level. Very short walk to MRT. Good restaurants a few steps away. Nice rooms with coffee maker, microwave and beautiful bathroom. Even...More

Thank David M
Response from Louis T, General Manager at Citadines Mercer Hong KongResponded 14 June 2018

Thank you for taking the time to write this review. It is great to have you stay with us. Your feedback motivates us to do better to ensure that our guests have a warm and pleasant experience. Once again, thank you for making us one...More

Reviewed 12 June 2018 via mobile

The check in was quick and easy. Breakfast is just average. If you go late(within the breakfast hours), everything is almost over. Kitchenette is not fully equipped. A kitchenette should at-least have a knife, fork and some bowls which were missing. On my request, they...More

Thank Kiran_THS
Response from Louis T, General Manager at Citadines Mercer Hong KongResponded 14 June 2018

Thank you for taking the time to write this review. We welcome feedback such as yours as they indicate the area where we can further improve. I have reminded our Housekeeping department to be more meticulous in their work while cleaning the room to prevent...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Breakfast included
Hotel Amenities
Breakfast included
Dry Cleaning
Laundry Service
Concierge
Multilingual Staff
Non-Smoking Hotel
Room amenities
Air Conditioning
Microwave
Minibar
Things to do
Pool
Fitness Centre with Gym / Workout Room
Outdoor pool
Details
Price range
US$ 157 - US$ 356 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#48 Business Hotel in Hong Kong
#55 Romantic Hotel in Hong Kong
#83 Luxury Hotel in Hong Kong
Room types
Suites, Kitchenette, Non-Smoking Rooms
Details
Price range
US$ 157 - US$ 356 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#48 Business Hotel in Hong Kong
#55 Romantic Hotel in Hong Kong
#83 Luxury Hotel in Hong Kong
Room types
Suites, Kitchenette, Non-Smoking Rooms
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Traveller (261)
Room & Suite (261)
Pool & Beach (20)
Dining (14)
Amenities (38)
Nearby
Sheung Wan
Unlike most of Hong Kong’s other popular districts,
Sheung Wan welcomes wanderers with an easy-going,
relaxed atmosphere. Art galleries are plentiful and
boutique cafés are tucked away in every side street in
the sub district known as “PoHo.” Browse through the
vintage clothing and handmade leather goods stores –
it’s no surprise fashionistas flock to this area.
History enthusiasts will be rewarded with sites of
...More
Questions & Answers
Ask a question
Omit2000
14 May 2018|
AnswerShow all 4 answers
Response from travelwezel | Reviewed this property |
There is a very nice pool in the hotel, but I don't know the opening hours. I don't swim. Perhaps you can send an email to the hotel?
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Charlotteh1977
31 August 2017|
AnswerShow all 6 answers
Response from Antonio R | Reviewed this property |
Take the Airport Express train from the Airport to the Hong Kong station. Then walk a bit to Central station and take the Island line (blue line) towards Kennedy Town. Get off in Sheung Wan station (just 1 stop), exit A2... More